HomeTowne Studios by Red Roof Richmond, VA - W Broad St

Hotels
Red Roof Inn
5.4 (111 reviews)
7201 W Broad St, Building B, Richmond, Virginia, 23294 , Richmond , US

Facilities

Free breakfast
Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Continental breakfast
Designated smoking area
ATM/banking
Television in common areas
Free breakfast
See all facilities

Review Highlights

Pros:
Room Service
Maintenance Staff
Cons:
Cleanliness Issues
Pest Problems

Categories

Cleanliness
2.44
Numerous mentions of roaches and dirtiness in the reviews.
Service
6.91
Mixed reviews on service; the maintenance guy was noted positively, but overall seemed standard.
Location
8.95
Standard quality for this hotel tier.
Room Quality
3.4
Reports of broken doors and uncleanliness in the rooms.
Amenities
5.43
Limited amenities mentioned; standard for this hotel tier.
Value for Money
4.39
Perceived low value due to cleanliness issues.
Food and Beverage
5.84
Standard quality for this hotel tier.
Overall Experience
5.81
Overall experiences mentioned dissatisfaction mainly focused on cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:12

Property Description

Welcome to HomeTowne Studios by Red Roof Richmond, VA - W Broad St, where comfort meets convenience in the heart of Richmond!

Amenities to Enhance Your Stay
Enjoy complimentary wireless internet access throughout the hotel, ensuring you stay connected during your visit. Relax with your favorite shows on the television in our cozy common area or grab a quick snack from our convenient vending machine.

Delicious Breakfast Included
Start your day right with our complimentary continental breakfast served daily from 6:00 AM to 9:00 AM, offering a selection of tasty options to energize you for the day ahead.

Comfortable Rooms for Every Guest
Our 49 air-conditioned rooms feature refrigerators and microwaves, perfect for a home-away-from-home experience. Private bathrooms are equipped with complimentary toiletries, ensuring you have everything you need for a relaxing stay.

Your perfect getaway awaits! Book your room today and experience all that Richmond has to offer!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

5.4
Based on 111 reviews
Cleanliness: 2.44
Service: 6.91
Location: 8.95
Room Quality: 3.4
Amenities: 5.43
Value for Money: 4.39
Food and Beverage: 5.84
Overall Experience: 5.81
M
Marwane family
4
Pros:

Roches everywhere. Bad smell . Building dirty

2025-10-04 via Nuitee
E
Emily
10
Pros:

The room was clean. It had everything I needed and looked like the picture.

2025-10-03 via Nuitee
K
Khalil partner
2
Pros:

Room wasnt dirty it just wasnt clean. I most definitely had roaches in my non smoking room. I mean i had room service come once out my 3 day stay and that was sunday. Overall decent if you just need a place to stay just remember virginia is an open carry state.

2025-09-01 via Nuitee
K
Karina
2
Pros:

This has been the dirtiest hotel I have stayed in. The bathroom was disgusting. The pain was chipping off the door, there were small roaches and the door to the room was broken. We had to slam it shut and double lock it to keep it closed. I tried calling front desk and no one answered. In the morning no one was at the reception and so we left.

2025-08-16 via Nuitee
D
Dean
6
Average stay
Pros:

Staff was lazy. Seem like they didn’t want to do anything much more then they had to except for the maintenance guy. He was great

2025-08-09 via Nuitee
B
Brittany
2
Riddled with roaches/flies, MAJOR upgrades needed!
Pros:

Requested a refund due to the cleanliness of the hotel, flies and roaches EVERYWHERE all over the room. Hotel refused my 1-night stay refund and kept my $50 cash deposit as well, lied to the Hotels.com agent saying I received my refundable deposit back, no agent was available the next morning when I checked out!

2025-07-14 via Nuitee
R
richard
2
Pros:

The place was disgusting, my room had cheerios breakfast cereal in the AC and in between the bed frams

2025-07-12 via Nuitee
K
Klenton
2
Broad St.
Pros:

The switch and bait from the HomeTowne Studios to the Red Roof Inn rooms was not appreciated. No USB accommodations. would not recommend staying more than one day.

2025-07-09 via Nuitee
S
Shilyk
4
Pros:

It’s okay

2025-07-04 via Nuitee
D
David
6
Pros:

Lengthy check-in process, even after the room had been reserved for several days. Roof leaked and bathroom sink was clogged.

2025-06-23 via Nuitee
L
Leslie
10
Pros:

such a lovely spot! great pricing too

2025-06-23 via Nuitee
C
COLIN
6
Pros:

Area seemed rough and bathroom was dirty. Staff is nice

2025-03-28 via Nuitee
J
James
4
Pros:

Couple steps up from a dump

2025-03-17 via Nuitee
S
Sammy
2
Pros:

Tv didn't work and green stuff coming out the tub

2025-02-16 via Nuitee
V
Verified traveler
6
Sufficient but dirty!
Pros:

The hotel is in a convenient location with a lot of food options nearby but it was dirty, poorly maintained, and the beds were painfully uncomfortable. We only stayed in the room to sleep but the mattress springs caused my back to ache for days. The bathroom had water stains on the ceiling, only 1 light on each side of the room worked, there were visible mold spots on the ceiling, and the refrigerator was beyond disgusting. The other guests were very noisy and the doors/walls didn't help block any noise out. It'll work for a short stay but I won't return, ever.

2024-11-21 via Nuitee
A
Amelia family_with_children
8
Pros:

Nice price for what we need

2024-11-07 via Nuitee
S
Sully
2
Pros:

Everything was horrible

2024-11-03 via Nuitee
G
Glendaly partner
2
Pros:

The space was perfect. Room and service sucks!

2024-11-02 via Nuitee
C
Christine family
10
Pros:

Everything was great including staff

2024-11-01 via Nuitee
M
Millard
4
Disappointing experience.
Pros:

Metal bed stand made noise, no soap in shower, no digital tv—poor reception. Very poor service at check in.

2024-10-12 via Nuitee