Red Roof Inn Richmond, VA - W Broad St

Hotels
•
Red Roof Inn
5.6 (730 reviews)
7201 W Broad St, Building A , Richmond , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Close to downtown / good location
Cheap / reasonable price
Comfortable bed mentioned in one review
Quiet atmosphere
Some guests noted friendly/helpful staff
Easy access to room
Cons:
Dirty rooms and bed sheets; roaches reported
Rooms with stains, holes, door gaps and TV issues
Property under construction / unexpected shelter use (safety concerns)
Rude or unwelcoming staff reported by several guests
Poor/basic breakfast and limited food options
No elevator / accessibility issues; some security doors not locking
Double security deposit / refund problems

Categories

Cleanliness
2
Multiple reports of filthy conditions: dirty bed sheets, stains and holes in comforters, roaches, ceiling stains — cleanliness is a major negative.
Service
7.5
Mixed service: several guests reported rude or unwelcoming staff and slow check-in, but there are also mentions of helpful staff and attempts to assist with room issues.
Location
9
Repeated positive mentions of proximity to downtown and eateries; location is consistently cited as a strong point.
Room Quality
3
Rooms frequently described as in poor condition: stains, holes, TV problems, door gaps, construction impacts — overall room quality is low.
Amenities
5
Amenities are limited or problematic: basic/poor breakfast, no elevator, limited TV channels/guide, some security doors not locking and out-of-service facilities.
Value for Money
6.5
Perceived as cheap/reasonable by some guests, but complaints about double security deposit and not receiving refunds temper the value impression.
Food and Beverage
4
Breakfast described as very simple or terrible (milk, cereal, bread and jelly); a few notes of fresh milk but overall food/beverage rated poorly.
Overall Experience
7.8
Overall mixed-to-negative experience: strong location and low price help the score, but severe cleanliness, room condition and safety/shelter concerns weigh heavily.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 14:33

Property Description

Convenient Location
Located just 8 miles from central Richmond, Virginia and 3 miles from the University of Richmond, Knights Inn Richmond at W Broad St offers easy access to key destinations.

Comfortable Rooms
Each spacious room at the hotel is equipped with essential amenities including a microwave, refrigerator, and coffee machine, ensuring a comfortable stay for guests.

Fitness and Business Facilities
Guests can stay active at the on-site fitness center or utilize the business center in the 24-hour lobby. With free on-site parking, convenience is key at Knights Inn Richmond at W Broad St.

Experience comfort and convenience at Knights Inn Richmond at W Broad St - book your stay today!

Important information:

One cat or dog is allowed for free. When traveling with a second pet, please note that an additional charge of USD 15 per night is applied for up to 7 nights, or an additional charge of USD 105 is applied per pet per stay.

Please inform the property at check-in if you bring a pet.

Please note that a maximum of 2 pets is allowed per room.

Please note that the property can only accommodate pets with a maximum weight of 36.2 kg or less.

Please note that pets must be kept on a lead while in public areas of the property.

In consideration of all guests, pets must never be left unattended in the guest room.

When you walk your pet on the property, please be considerate and clean up after it.

Please note that this property allows emotional support animals.

Guests aged 18 years or older with a military ID can check in at the property.



Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Location

Guest Reviews

5.6
Based on 730 reviews
Cleanliness: 2
Service: 7.5
Location: 9
Room Quality: 3
Amenities: 5
Value for Money: 6.5
Food and Beverage: 4
Overall Experience: 7.8
C
Cecil • solo_traveller • us
5
Good if you get the rite room I guess
Pros:

Got potential

Cons:

Who ever did the construction sucks first room smelled like mold 2nd room bathroom door didn't shut hump in the floor shower head to close to the side wall instead in the middle of the shower had lean up against the wall get wet some of the lights didn't work

2026-08-26 • via Nuitee
J
Jasmine • couple • us
1
2026-08-19 • via Nuitee
A
Andrea • solo_traveller • us
4
I survived and don’t think any unwanted visitors hitchhiked home with me.
Pros:

Nothing

Cons:

The smell, the fact the remodel was more like putting lipstick on a pig. The things that are old and outdated are still old and outdated. There is NO true continental breakfast. You can choose cereal or bread/toast. The check-in staff was rude and uncaring. Old building with only steps and dangerous uneven steps to get in the lobby. Parking is awful with not enough spaces

2026-08-17 • via Nuitee
K
Keydon • solo_traveller • us
1
Never will ever return. Not even if you paid me.
Pros:

I enjoyed the part where we got to check out and leave

Cons:

The bugs, roaches everywhere. The fact that the room was so humid the ENTIRE stay, the floors stayed wet. Couldn’t be barefoot in the room. Bed sheets and towels disgusting, had to get a new comforter from the store to sleep on. Just everything was horrible. I’ve never had such a gross experience.

2026-08-16 • via Nuitee
T
tomasz • couple • us
10
2026-08-04 • via Nuitee
D
Darwyn • family_with_children • us
9
2026-07-23 • via Nuitee
B
Breeze • solo_traveller • us
1
Go somewhere else
Pros:

It was filthy.ghetto people hanging out in the hallway everything was broken. Bedsheets had holes from smoking in a non smoking room. Itchy.

2026-07-21 • via Nuitee
S
Salera • solo_traveller • us
6
2026-07-20 • via Nuitee
R
Robin • couple • us
6
It was clean enough, served its purpose, and definitely reasonable price
Pros:

Clean and pest free. Easy access to room. Very close to downtown. Clean sheets and pillow cases.

Cons:

Facilities old and some security doors do not lock. Entry door to our room stuck, hard to open. Bathroom near dining area out of service. Very simple breakfast, but milk was fresh.

2026-07-19 • via Nuitee
J
James • solo_traveller • us
6
2026-07-19 • via Nuitee
S
Sherry • couple • us
8
2026-07-16 • via Nuitee
M
Muhammad • solo_traveller • us
1
2026-07-12 • via Nuitee
P
Patricia • solo_traveller • us
3
Under construction
Pros:

The location and price

Cons:

The room was ok, stains and holes on the comforters, stains on the ceiling, the entire place was under construction, there was plastic and caution tape everywhere, was not satisfied with the condition of the place. They should have warned that it was in construction phase , not a surprise upon entering the portion where our room was located. Would not recommend until construction is complete.

2026-07-11 • via Nuitee
M
Malone • solo_traveller • us
6
2026-07-10 • via Nuitee
J
Jones • solo_traveller • us
8
2026-07-08 • via Nuitee
J
Janine • family_with_children • us
1
Do not stay at this location… even if you are just trying to make a hwy stop to refresh for a long drive.
Pros:

The property is a temp shelter NOT a typical off hwy accommodation.

Very Very Very sketchy all around.

Cons:

The property doesn’t list that it’s a shelter. That’s messed up to not mention!!

2026-07-04 • via Nuitee
R
Rainey • couple • us
2
2026-07-03 • via Nuitee
T
Tai • solo_traveller • us
2
2026-07-02 • via Nuitee
K
Khadija • solo_traveller • us
1
Cons:

I don't like 😞

2026-07-01 • via Nuitee
K
Karen • couple • us
5
Undesirable
Pros:

I guess the convenience

Cons:

We weren’t quite checked in yet and I needed to use the bathroom. There was no lobby bathroom I thought that was strange.
The breakfast they offered was terrible milk and cereal and bread and jelly and coffee.

We stayed in the handicap bathroom. There was no shelving to put any of your items out of the bathroom.

The TV had no guide very limited on your TV channels

2026-06-24 • via Nuitee