Quality Inn & Suites Kansas City - Independence I-70 East

Hotels
•
Choice Hotels International
5.4 (157 reviews)
4200 S Noland Road, Independence, Missouri, 64055 , Independence , US
1-816-373-8856

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Facilities

Free breakfast
Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Elevator
Conference space
Golfing nearby
Hiking/biking trails nearby
Free breakfast
See all facilities

Review Highlights

Pros:
Renovations in progress
Spacious room size
Cons:
Inadequate cleanliness
Unpleasant odors
Poor service response

Categories

Cleanliness
2.65
Numerous reports of dirty rooms and unclean common areas.
Service
7.15
Mixed reviews; some guests appreciated friendly staff but faced issues receiving requested items.
Location
6.65
Location is convenient but in a sketchy part of town.
Room Quality
4.15
Rooms were dated, and issues like unpleasant odors were reported.
Amenities
5.65
Amenities were hit-or-miss, with Wi-Fi working intermittently.
Value for Money
5.65
Average experience for a budget-friendly stay; not luxury.
Food and Beverage
4.65
Breakfast options were limited and not highly rated.
Overall Experience
6.65
Decent experience with substantial complaints leading to a lower average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:46

Property Description

Experience the perfect blend of comfort and convenience at the Quality Inn & Suites Kansas City - Independence I-70 East.

Complimentary Amenities
Start your day right with a delicious self-serve breakfast and enjoy complimentary beverages during our reception. Stay connected with our high-speed wireless internet access, and make use of the convenient vending machine for snacks on the go.

Spacious Meeting Facilities
Planning an event? Our hotel boasts 2,799 square feet of versatile conference space, ideal for meetings or gatherings. Our 24-hour business center ensures you have everything you need to get work done efficiently.

Comfortable Accommodations
Unwind in one of our 87 well-appointed guestrooms, featuring modern amenities like LCD televisions, refrigerators, and private bathrooms stocked with complimentary toiletries. Relax and enjoy premium cable channels while feeling at home.

Don’t miss the opportunity to stay at a hotel that meets all your needs—book your stay today!

Important information:

  • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

5.4
Based on 157 reviews
Cleanliness: 2.65
Service: 7.15
Location: 6.65
Room Quality: 4.15
Amenities: 5.65
Value for Money: 5.65
Food and Beverage: 4.65
Overall Experience: 6.65
I
Ikechukwu
6
Pros:

A simple room but not very inviting aesthetically. Shower was dingy looking and it gave the impression of not being clean.

2025-10-12 • via Nuitee
T
Toni
4
Pros:

this hotel was very old and run down. The room was clean but the facility was terrible.

2025-10-05 • via Nuitee
M
Michael
6
Pros:

The room was old and smelled of mold. We had to spray Lysol in the vents and around the room. I wasn’t able to get to breakfast until 9:30 and half the hot food was all gone

2025-10-05 • via Nuitee
A
Amanda
8
Pros:

Good for the price

2025-10-04 • via Nuitee
V
Verified traveler
2
Pros:

I was shocked the owner walked in to my roo

2025-10-03 • via Nuitee
J
Janice
2
Pros:

I'll start by saying that the hotel is currently being renovated. However, it should not be open to booking in its current condition. The room smelled like the was sewage issue nearby. The toilet ran. The bath tub was old and peeling. The security look was missing on my door.7

2025-10-02 • via Nuitee
B
Brian
8
Pros:

Room was convertible and clean. They are doing many improvements to the property. I would stay here on my next visit to KC

2025-09-30 • via Nuitee
J
Josie • family_with_children
10
Pros:

Breakfast is always available. Air conditioning works great. Several ice machines. Super friendly staff.

2025-09-30 • via Nuitee
L
Lenelle
2
Pros:

Waz un able to check in. Flight missed. Refused a refund. Worst travel experience ever

2025-09-30 • via Nuitee
M
Montez
6
Pros:

It was okay room smell like paint I can see that they're doing some renovation which is a good thing

2025-09-28 • via Nuitee
M
Montez
8
Pros:

G

2025-09-27 • via Nuitee
D
Dale
4
Pros:

The floor in our room had not been cleaned for sometime. We had a cricket in our room that keep us awake. I must say the bed sheets seemed clean and nice. That is why we stayed. The hallway outside our room (the carpet)hadnt been vacumed since forever. It was scary coming into the hotel. The rif raf outside the hotel was questionable to say the least. Smoking up a storm and sitting in the rocks close to the door. Breakfast was very limited.

2025-09-23 • via Nuitee
B
Bobbie
6
Adequate
Pros:

Hotel is badly worn. Bed was comfortable. Seemed to be in a sketchy part of town - we were concerned about breakins

2025-09-09 • via Nuitee
W
William
2
Horrible stay at quality inn
Pros:

Had a horrible stay at the quality inn. Had to get my card rescanned twice to get back into my room. There was a bug on the wall right when we walked in the room and no hot or warm water for showering. Very displeased with this place. Would not recommend

2025-09-01 • via Nuitee
P
Pam • family
2
Pros:

The smell is our room was atrocious! When we asked for extra towels they wanted to charge us. The waffle mix was watered down. Rooms are dated. Carpet in hall was disgusting. Breakfast area tables were dirty.

2025-09-01 • via Nuitee
M
Melvin
6
Pros:

Dirty and old

2025-08-31 • via Nuitee
H
Heather
4
NEVER AGAIN! DON'T WASTE YOUR TIME OR MONEY!!!!
Pros:

I will never stay here again! We did not have a hair dryer in the bathroom also my flat sheet had burn marks on it I called down to the desk and nothing was done about bringing me a new one. The room smelled like a swamp the entire time we were there the air conditioner is absolutely horrible and loud and stinks! Spokennoise the property is not clean and our room was extremely run down with paint scratches doors that didn't shut right the bathroom had a very foul oder. We were not happy but did not have a backup plan and were ignored the first time we asked for anything on Thursday August 27.

2025-08-30 • via Nuitee
A
Alexis • family
2
Pros:

Roaches

2025-08-29 • via Nuitee
B
Brad • family
4
Pros:

Not very clean at all

2025-08-29 • via Nuitee
M
Mike • family
10
Pros:

Nice size room, clean.

2025-08-26 • via Nuitee