Four Seasons Hotel San Francisco at Embarcadero

Hotels
•
Four Seasons Hotels and Resorts
8.9 (306 reviews)
222 Sansome Street , San Francisco , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Exceptional, attentive staff/service
Stunning views (bridge/San Francisco) and observation deck
Spacious, comfortable rooms and high-quality bedding
Prime, convenient location
Immaculate room cleanliness
24-hour in-room dining
Cons:
Limited on-site amenities (no pool/sauna at this location)
Restaurant options limited and not on top floor; breakfast variety/quality concerns
Occasional elevator/wait-time issues
Most rooms lack private balconies
Isolated reports of poor concierge/front desk service

Categories

Cleanliness
9.2
Rooms repeatedly described as immaculate with high-quality bedding and quiet nights aiding rest; occasional minor breakfast incident noted but overall cleanliness is strong.
Service
9.3
Many reviews praise exceptionally attentive, friendly and accommodating staff (front desk, doormen, servers, room service); isolated report of weak concierge/front desk service is noted but outweighed by numerous positive accounts.
Location
9.4
Consistently praised for excellent, central location and spectacular bridge/San Francisco views and proximity to attractions; location is a clear strength.
Room Quality
8.4
Rooms described as spacious with comfortable beds and great views; one review commented on poorer interiors on certain floors, so overall room quality is very good but not flawless.
Amenities
8.3
Good features like a 40th-floor observation deck and 24-hour in-room dining, but guests noted limited on-site facilities (no pool/sauna at this location, one ground-floor restaurant, lack of private balconies, elevator issues), tempering the score.
Value for Money
8.9
Standard quality for this hotel tier
Food and Beverage
8.3
Several staff and service interactions at restaurants praised (servers very kind); some criticism about breakfast variety/quality and the limited restaurant options without views, producing a mixed but generally positive impression.
Overall Experience
9.4
Majority of stays described as exceptional or world-class with memorable moments (observation deck, attentive staff, smooth in-room support), though a minority reported significant service or interior issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Stunning Views of Downtown San Francisco
Experience breathtaking views of downtown San Francisco from each spacious guestroom at Four Seasons Hotel San Francisco at Embarcadero. Located on the top 11 floors of a 48-story tower, immerse yourself in the beauty of the city right from your room.

Modern Amenities and Services
Indulge in timeless design and modern amenities such as free WiFi, flat-screen TVs, and in-room dining services available from 6:00 to 22:00. Enjoy the convenience of air-conditioned rooms equipped with iPod docking stations for your entertainment.

Fitness and Convenience
Stay active with a 24-hour fitness centre and yoga classes available for guests. With easy access to Chinatown, Union Square, and the Embarcadero BART station, explore the best of San Francisco during your stay.

Experience luxury and convenience at Four Seasons Hotel San Francisco at Embarcadero. Book now for an unforgettable stay!

Important information:

Please note: When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Location

Property Video

Property Accessibility

Total Disability Score: 51.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.9
Based on 306 reviews
Cleanliness: 9.2
Service: 9.3
Location: 9.4
Room Quality: 8.4
Amenities: 8.3
Value for Money: 8.9
Food and Beverage: 8.3
Overall Experience: 9.4
K
Katherine • couple • ec
10
2026-10-31 • via Nuitee
M
Mariana Claudia • extended_group • ro
10
O experiență de 5 stele din toate punctele de vedere!
Pros:

Am petrecut cateva zile extraordinare aici. Camera a avut o priveliște superbă, salteaua a fost de o calitate superioară, iar liniștea din timpul nopții ne-a ajutat să ne odihnim perfect. Recomand acest loc oricui caută confort și servicii impecabile!

Cons:

-

2026-10-17 • via Nuitee
M
Michelle • couple • ch
10
2026-10-16 • via Nuitee
J
John • family_with_children • us
10
Pros:

This hotel is top notch! Rooms are big, comfortable bed and bedding. The room was immaculate. Everyone that works there was super nice, engaging and professional!

Cons:

Not one thing

2026-10-14 • via Nuitee
J
Janet • extended_group • us
10
2026-10-14 • via Nuitee
G
Greg • couple • us
10
Perfect
Pros:

Views

Cons:

Wish had a pool & sauna, but I believe the other location has one blocks away.

2026-09-13 • via Nuitee
G
Greg • couple • us
10
Fun, relaxing, access to anything & everything. 24 hour in room dining is awesome
Pros:

Location & it’s a four seasons so that says it all!

Cons:

Wish the rooms had a balcony although there’s a balcony on 40th floor for everyone which is beautiful.

2026-09-07 • via Nuitee
J
Jb • family_with_children • fr
10
Merci parfait
Pros:

Merveilleux
Personnel très disponible et agréable
Au restaurant le serveur est incroyable d une grande gentillesse
Vu sur San Francisco incroyable

Cons:

Rien

2026-09-05 • via Nuitee
A
Andrew • solo_traveller • gb
9
2026-09-04 • via Nuitee
C
Christian • family_with_children • at
9
Wunderschönes Hotel mit nettem Personal
Pros:

Die Lage war wirklich toll. Das Hotelpersonal war extrem freundlich, vor allem bezogen auf unseren 7 jährigen Sohn. Wirklich top! Abendessen im Hotel war sehr gut - der Kellner war total nett und sehr bemüht.

Cons:

Das Frühstück hätte etwas vielfältiger sein können und die Qualität etwas besser (Pancakes waren angebrannt) - vielleicht ein Ausrutscher.

2026-08-27 • via Nuitee
D
davidkB2277UE • Couples • Calabasas, California
10
World Class!
Pros:

Another perfect stay at this iconic property. We loved having drinks on our heated seats on the 40th floor observation deck. A unique and special moment. The staff here always goes above and beyond this time helping us out by bring a long table to our room as we needed an extra surface. The staff is top notch and goes overboard trying to please in every way. The doormen at the front door are so welcoming and friendly and make every effort to learn the names of the guests and chat us up. In every way this hotel is world class!

2026-08-23 • via Tripadvisor
K
Katrin • family_with_children • de
10
2026-08-21 • via Nuitee
N
N6318FJmichaele • Family • Dubai, Emirate of Dubai
4
Four seasons hotel with unexpectedly poor service and interior
Pros:

I have no idea are there any hotels at San Francisco better than Embarcadero, but this one was really bad. Very poor interiors, poor rooms, just one middle level restaurant in all the hotel providing all the meals: breakfast, lunch and diner, located on the ground floor with no views at all! During all our stay just one elevator was working which made elevator waiting time up to 5-10 minutes! Weakest concierge service I’ve ever faced and front desk as well! Rooms located on high floors like 40+, so I have no idea why didn’t they make a restaurant at the top floor with a great view?

The only nice advantages of the hotel were good location and the rooms with a bridge view!
That’s all!

2026-08-17 • via Tripadvisor
M
Mirosław • solo_traveller • pl
10
2026-08-15 • via Nuitee
S
Scot • couple • fr
10
2026-08-05 • via Nuitee
C
Christopher • couple • gb
10
2026-08-05 • via Nuitee
7
799keit • Couples
10
Amazing staycation
Pros:

Me and my partner had a work+leisure week here and the experience was fantastic. Fast response room service and housekeeping staff members delivered very high quality Apple monitors, keyboards and other amenities to ensure us having a smooth work experience. Front desk and restaurant staff members were super efficient with our requests.

The amazing view this property offers was also a plus.

2026-07-31 • via Tripadvisor
M
Marc • extended_group • us
10
2026-07-25 • via Nuitee
S
Seth • couple • us
10
Comfort and service!!
Pros:

Rooms are beautiful and comfortable

Cons:

Not much of a lobby, but that’s not a big deal.
I would probably also go elsewhere for breakfast

2026-07-21 • via Nuitee
G
gene2024 • Couples • Chelem, Yucatan Peninsula
10
First class service
Pros:

It was a fantastic experience. From the front desk to the time we left, the service was outstanding. We even asked them for caviar room service which is not on their menu typically, and they made it happen. It was also incredible. Cannot say enough about this hotel.

2026-07-16 • via Tripadvisor