Country Inn & Suites by Radisson, Williamsburg East (Busch Gardens), VA

Hotels
•
Choice Hotels International
7.2 (246 reviews)
7135 Pocahontas Trl, Williamsburg, Virginia, 23185 , Williamsburg , US
1-757-229-6900

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Pets allowed

Facilities

Free breakfast
Fitness facilities
Express check-out
Fireplace in lobby
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
See all facilities

Review Highlights

Pros:
Clean and in good repair
Friendly staff
Good breakfast options
Convenient location
Cons:
Cleanliness issues
Outdated facilities
Unpleasant smells
Inadequate pool maintenance

Categories

Cleanliness
5.6
Multiple reviews pointed out cleanliness issues, including moldy smells and unclean carpets.
Service
8.56
Staff were generally praised for their helpfulness, especially in times of distress for guests.
Location
8.6
Close to restaurants and freeway, making it convenient for guests.
Room Quality
6.56
Rooms were noted as functional but basic, with some maintenance issues.
Amenities
6.09
Facilities like the pool were reported as neglected, with insufficient attention to maintenance.
Value for Money
6.55
Guests felt the price was attractive, although some felt it was not worth what was offered.
Food and Beverage
8.09
Breakfast received positive remarks for variety and quality, enhancing the guest experience.
Overall Experience
7.57
Overall, guests expressed mixed feelings but some are open to returning due to decent experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:33

Property Description

Experience comfort and convenience at the Country Inn & Suites by Radisson, Williamsburg East (Busch Gardens), VA, where modern amenities meet colonial charm.

Recreational Amenities
Unwind with a refreshing dip in our seasonal outdoor pool or stay active in our fully equipped fitness center. Whether you’re here for leisure or business, we have recreational options that cater to everyone.

Dining Delight
Start your day with a complimentary full breakfast served daily, offering a variety of delicious options. In addition, our snack bar/deli provides convenient options for on-the-go dining.

Comfortable Accommodations
Enjoy a restful night in one of our 88 well-appointed guestrooms featuring microwaves, DVD players, and 32-inch flat-screen televisions. Free Wi-Fi and various in-room amenities ensure a relaxing stay.

Book with us today and experience the best of Williamsburg!

Important information:

  • This property caters to LGBTQ+ guests.
  • The seasonal pool will be open from May 31 to September 02.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHF

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)

  • Guest type

    Caters to LGBTQ guests

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 246 reviews
Cleanliness: 5.6
Service: 8.56
Location: 8.6
Room Quality: 6.56
Amenities: 6.09
Value for Money: 6.55
Food and Beverage: 8.09
Overall Experience: 7.57
Y
Yashan • family_with_children • us
10
2026-07-10 • via Nuitee
W
Willey • solo_traveller • us
7
2026-07-09 • via Nuitee
E
Eric J • family_with_children • us
10
Pros:

The staff was great. The kids loved the morning Breakfast and the pool. It was convenient to everything in Williamsburg and surrounding areas.

Cons:

no

2026-07-08 • via Nuitee
A
Ange • solo_traveller • us
8
Pros:

good value for money

Cons:

The hallway needs freshening up.

2026-07-08 • via Nuitee
K
Kyle • couple • us
5
Pros:

Location was good, bed was very comfortable, staff were helpful

Cons:

Hallway rug was old and stained, elevator was slow, stairwell dirty, weird smell in room. Could use a remodel.

2026-07-07 • via Nuitee
H
Haynes • solo_traveller • us
5
Pros:

Staff was nice but difficult to understand.

Cons:

Carpet worn and stained. Bed saggy and uncomfortable. Dining area dirty..

2026-07-06 • via Nuitee
C
Crystal • family_with_children • us
3
2026-07-06 • via Nuitee
M
Mahesh • family_with_children • us
7
2026-07-05 • via Nuitee
M
Matthew • couple • us
1
Would not recommend. Seems like a trap house more than a hotel
Pros:

Ladies at the front desk were great for the situation they were experiencing.

Cons:

Disgusting rooms, broken AC units, dirty sheets still on bed, questionably large stains on couch in room, keys didn’t work so we had to get let into our room by some random person who MAY be a staff member, switched to new room because ours was not cleaned

2026-07-04 • via Nuitee
E
Erica • couple • us
9
The stay was good!
Pros:

Friendly staff, good access to parking

Cons:

Dogs barking at midnight and the noisy fan in the bathroom when turning the lights on.

2026-07-03 • via Nuitee
A
Angelita • couple • us
10
Pros:

Everything!

2026-07-02 • via Nuitee
I
Ikuraya • solo_traveller • us
5
If you like clean this is not the place
Pros:

Good size room and had good amenities. Was close to Colonial Williamsburg and pet friendly. Decent breakfast selection. Had needed necessary toiletries. Staff was efficient. Prlace was ok for one night. But would strangle to stay here longer...

Cons:

Cleanliness is not this hotel specialty...they need new carpet and it felt wet.... I used the fitness center only have to ask for sanitizer wipe which they didn't have and gave us a bottle and towel to clean the equipment instead. All the corners where dust can be is filled with dust. There were boxes just stack up in the elevator hallways. Plus, outside dog poop trash bin haven't been empty in a while. For some strange reason our microwave wasn't plug in but I was not about to touch that carpet so we just didn't use it. They seem to only clean the most use areas of the rooms and nothing else?

2026-06-30 • via Nuitee
A
Angela • couple • us
5
It was pleasant
Pros:

The room was nice

Cons:

The carpet was worn. In the hallway. Microwave was missing

2026-06-30 • via Nuitee
S
Sandy • couple • us
7
Cons:

Breakfast was not the greatest. there were not many choices and the kitchen area needed cleaning.

2026-06-30 • via Nuitee
R
Robert • couple • us
6
Nothing fancy but clean and quiet.
Pros:

Quiet

Cons:

It is an older hotel in need of TLC. The carpet in the hallway need replaced. The elevator is very slow. The desk managers are very accommodating.

2026-06-27 • via Nuitee
G
Gerald • family_with_children • us
4
Broken toilet that I had to make them fix and garbage left in rm for over 3 days.
Pros:

Waffle maker

Cons:

Almost no fruit. No coffee creamer or half and half.

2026-06-27 • via Nuitee
B
Brian • solo_traveller • us
8
Pros:

Everything about her stay.There was exceptional nice

Cons:

With the exception of the tv remote did not work

2026-06-26 • via Nuitee
J
Julie • family_with_children • us
1
Cons:

Disgusting hotel. Checked out as soon as I made it to the room

2026-06-25 • via Nuitee
J
James • family_with_children • us
10
2026-06-24 • via Nuitee
M
Maylone • solo_traveller • us
9
Pros:

The rooms were clean and the breakfast was great. Our (adult) children enjoyed the pool and gym.

Cons:

We did not have any maid service and had to go down each day to ask for towels.

2026-06-24 • via Nuitee