Mandarin Oriental Hyde Park, London

Hotels
Mandarin Oriental
9.4 (473 reviews)
66 Knightsbridge , London , gb

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Exceptional staff service
Cons:
Some service delays
Minor issues with a few staff members

Categories

Cleanliness
9.43
The decor and cleanliness were appreciated, indicating high standards.
Service
9.9
Staff was generally praised for their exceptional service, except for a minor issue with two waitresses.
Location
9.94
Location was mentioned multiple times as excellent and vibrant.
Room Quality
9.39
Rooms were described as perfect and gorgeous.
Amenities
8.42
Spa and other amenities were not specifically detailed but mentioned positively.
Value for Money
9.38
The hotel is well-managed for its price, though not explicitly mentioned in detail.
Food and Beverage
8.93
Dining experiences received mixed reviews regarding service times but food quality was noted high.
Overall Experience
9.8
Overall experiences were mostly positive, with a desire to return emphasized.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:39

Property Description

Luxurious Dining Experience

Indulge in the exquisite two Michelin star restaurant by Heston Blumenthal, offering acclaimed British dishes, alongside Japanese cocktails and cuisine at The Aubrey. Award-winning afternoon tea awaits at The Rosebery, while cocktails can be savored at the contemporary Mandarin Bar.

State-of-the-Art Spa and Wellness Facilities

Relax and rejuvenate in the 13 treatment rooms, complete with a modern gym and a 17-metre swimming pool. Pamper yourself in individually decorated rooms and suites, each featuring a TV, DVD player, and a luxurious marble en-suite bathroom.

Prime Location

Located overlooking Hyde Park and Knightsbridge, adjacent to Knightsbridge Tube Station, the hotel offers easy access to top attractions like Sloane Street, Harrods, and the Royal Albert Hall. Explore the nearby 350-acre Hyde Park and South Kensington's renowned museums during your stay.

Book now for an unforgettable stay at Mandarin Oriental Hyde Park, London!

Important information:

Please note if groups of 6 rooms or more are booked different cancellation and deposit policies may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs GBP 15 per 24 hours.

Location

Property Video

Guest Reviews

9.4
Based on 473 reviews
Cleanliness: 9.43
Service: 9.9
Location: 9.94
Room Quality: 9.39
Amenities: 8.42
Value for Money: 9.38
Food and Beverage: 8.93
Overall Experience: 9.8
A
Anna solo_traveller ae
10
2026-06-28 via Nuitee
J
James couple gb
8
2026-06-25 via Nuitee
A
Andrey couple ru
8
Отличный сервис около Гайд-парка
Pros:

Расположение отеля идеальное: с одной стороны рядом с насыщенной городской жизнью, с другой стороны отличная, тихая, зеленая зона Гайд-парка. Очень доброжелательный персонал, хорошие и разнообразные завтраки. Наличие в номере стимера - это просто великолепно, позволяет оперативно сделать вещи аккуратными.

Cons:

Комнаты с окнами во внутренний "колодец" создают мрачное впечатление. Необходимо брать комнаты с видом на парк (что, конечно, гораздо дороже, но оно того стоит).

2026-06-23 via Nuitee
M
Mihail couple pt
6
It was normal stay but not for the money we paid
Pros:

Nice location, very polite stuff, tasty food

Cons:

Air conditioning blows in your face, outside super noisy, walls are thin and you hear neighbors

2026-06-23 via Nuitee
P
Parkpoom couple th
9
Comfortable and memorable stay here. Best location ever. Love to be back.
Pros:

Location and beautiful decor. Nice and friendly Staff.

Cons:

Quite difficult to find the swimming pool. Because it is located in the basement which needs a different Lift. I had to walk past through the spa. The corridor was also quite dimly lit. But the swimming pool and the gym are top notch.

2026-06-18 via Nuitee
Y
Y8009AEandrewg Family Buckinghamshire, England
10
an unforgettable experience - a wonderful hotel with amazing staff
Pros:

this was the 2nd time my wife and i have stayed at the hotel but the first with our son who is disabled and in a wheelchair. we were celebrating his birthday. from the time we got out of our taxi to us sadly leaving to head home all the staff were so friendly, accommodating and empathetic. a special shout to Hudson the house manager and the porters who made our stay so memorable. the icing on the cake was the upgrade to a huge luxurious Hyde Park facing suite, which was so unexpected and such an exceptional and unforgettable experience.
Andy G

2026-06-12 via Tripadvisor
D
daireann solo_traveller ie
8
2026-06-11 via Nuitee
Y
Yvonne couple ch
6
2026-06-10 via Nuitee
P
Petko couple bg
10
Като приказка
Pros:

Великолепно. Величествено. Страхотен персонал. Всячески се опитват да направят престоя все едно си у дома.

2026-06-06 via Nuitee
E
Elisabeth couple ch
10
Pros:

Perfect location beautiful service

2026-06-05 via Nuitee
T
travelloverr90 Couples
10
Simply the best hotel in London
Pros:

Simply the best hotel in London, period.

We’ve stayed here three times, and while our visit two years ago wasn’t perfect, what truly matters is how a hotel handles issues when they arise. In our case, everything was resolved with remarkable professionalism, kindness, and genuine care.

We visited again during Easter and were fortunate enough to receive a wonderful upgrade. If your budget allows, I highly recommend booking a room with a Hyde Park view. Waking up to the sight of squirrels running through the park while being in the heart of one of the world’s busiest cities is something truly special and incredibly peaceful.

The spa and gym are both top-notch, and every member of staff is welcoming, friendly, and attentive. I also love The Rosebery restaurant it’s elegant, refined, and always a pleasure to visit.

Breakfast is excellent, and the almond croissant is honestly the best I’ve ever had. The only minor drawback is that breakfast can feel a little crowded at times, but the staff always do their best to accommodate guests and secure a table with a park view whenever possible.

I genuinely can’t recommend this hotel highly enough. The location is fantastic, with Harrods just a few minutes away on foot and Hyde Park right on your doorstep.

For me, this is the best hotel in London, and we can’t wait to return.

2026-06-04 via Tripadvisor
C
CHRIS solo_traveller gb
9
Pros:

Staff, Gym

Cons:

Toilets difficult to find

2026-06-03 via Nuitee
B
Berangeresiffer Family Dubai, Emirate of Dubai
10
Best hotel in London
Pros:

What an unforgettable experience we had in London! We surprised my mom for Mother’s Day, and this hotel exceeded every expectation we had. The property is absolutely stunning, and the location couldn’t be better - within walking distance of all the must-see attractions and directly across from Harrods.

I especially want to highlight the incredible hotel staff. Every interaction we had felt genuinely warm and memorable. They truly made my mom feel like a princess throughout our stay.

A special thank you to Sherif at breakfast, who went above and beyond to make each morning feel extra special. It was always a pleasure to see him and start our day with his kindness and attention to detail.

Thank you as well to the Afternoon Tea team. The service was exceptional, the staff were incredibly kind, and the food was delightful. The afternoon tea sandwiches were, without a doubt, the best we’ve had in London!

A heartfelt thank you to Graham, who greeted us with such warmth and positivity every time we entered the hotel - truly a ray of sunshine.

And thank you to Claire at the bar, whose cocktail recommendations were always spot-on and perfectly tailored to our tastes.

Overall, our sincere thanks to the entire hotel team. Every member of staff contributed to making this stay truly memorable. You are all exceptional, and we cannot wait to return!

2026-06-02 via Tripadvisor
özgür family_with_children tr
10
2026-06-01 via Nuitee
Z
Zuzana couple us
10
Everything was good
Pros:

Bedding was amazing and location

Cons:

They don’t have adapter for US consumers

2026-05-28 via Nuitee
E
Erhan solo_traveller nl
9
2026-05-26 via Nuitee
J
Jean-Philippe couple fr
9
2026-05-21 via Nuitee
A
Antonia couple nl
8
2026-05-21 via Nuitee
A
Alsulaiti couple qa
10
2026-05-16 via Nuitee
M
Mark couple gb
10
2026-05-15 via Nuitee