Embassy Suites by Hilton Chicago O'Hare Rosemont

Hotels
•
Embassy Suites Hotels
8.3 (1357 reviews)
5500 North River Road , Des Plaines , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Fantastic staff
Great location
Spacious rooms
Cons:
Plumbing issues
High parking charges
Breakfast temperature

Categories

Cleanliness
8.03
Rooms are clean but need updating.
Service
9
Fantastic staff and excellent service.
Location
8.54
Great location for shopping and close to the airport.
Room Quality
7.99
Spacious accommodations and comfortable beds.
Amenities
8.52
Good breakfast offerings, but could use improvements.
Value for Money
7.98
Good value but high extra charges for parking.
Food and Beverage
8.03
Good breakfast but not always hot.
Overall Experience
8.3
Overall a great stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:43

Property Description

Luxurious All-Suites Accommodation
Experience the comfort and convenience of Embassy Suites by Hilton Chicago O'Hare Rosemont, featuring spacious suites with separate living areas and premium amenities like flat-screen TVs and wet bars.

Dining Excellence at Basil's Kitchen
Indulge in Mediterranean delicacies at Basil's Kitchen for lunch and dinner, or unwind at Basil's Tavern with a variety of snacks and drinks while watching your favorite sports on TV.

Top-Notch Facilities and Services
Take advantage of the indoor heated pool, fitness center, and extensive meeting space. Business travelers will appreciate the 24-hour business center and services offered, while leisure guests can explore downtown Chicago easily via the nearby Rosemont Blue Line CTA station.

Book now and elevate your stay at Embassy Suites by Hilton Chicago O'Hare Rosemont.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and chareges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 1357 reviews
Cleanliness: 8.03
Service: 9
Location: 8.54
Room Quality: 7.99
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 8.3
B
Bart • family_with_children • nl
8
Pros:

Prima voorzieningen, strategisch dicht gelegen bij het vliegveld. Hoewel het een redelijk tijd kost (~50min) is het centrum via een rechtstreekse metro prima bereikbaar en bereisbaar

Cons:

Inrichting is wat outdated, Airco maakt redelijk veel lawaai

2026-10-17 • via Nuitee
P
Pam • couple • us
8
Comfortable, clean great breakfast and enjoyed the lounge are
Pros:

Soace pf room, ease of check in

Cons:

Parking fee, was looking at description and did not see anything saying parking fee

2026-10-17 • via Nuitee
G
Gretchen • family_with_children • au
8
A great property for space and to be able to relax between international flights. The airport shuttle was very helpful a
Pros:

The property is spacious, well appointed and clean. The proximity to the airport was the reason for our stay.

Cons:

The only issue we found with the property was there was very little choice for food in the area. It is surrounded by freeways and lots of traffic. But that is to be expected being this close to the airport.

2026-10-17 • via Nuitee
C
Claudia • couple • mx
10
Pros:

This was my second stay at this hotel, and everything was wonderful! The airport shuttle service to and from the hotel was excellent, and the happy hour, snacks, and breakfast were all very enjoyable.
The room was clean, the bed was comfortable.
Overall, I had a fantastic experience and would definitely stay here again. Highly recommended!

2026-10-17 • via Nuitee
Z
Zak • solo_traveller • cz
8
Pros:

Friendly helpful staff , convenient location , facilities . Good sized rooms

Cons:

Carpet in the main dining area and lift areas not clean

2026-10-16 • via Nuitee
K
Kristina • solo_traveller • us
8
It was a nice place but I probably won’t be staying their again
Pros:

It was nice and the beds were comfortable.

Cons:

I feel it was over priced, the breakfast was not made to order. It was your typical continental breakfast, which was not good. The eggs were bland and lacked taste. The only “made to order” was an omelet. People also left plates of food out their doors, which didn’t get picked up. It made it feel a little dirty and cheep.

2026-10-15 • via Nuitee
F
Fernando • couple • us
10
Awesome. Would stay again,anytime, any day
Pros:

Everything. the people were courteous and awesome. I wish I had their names. When one is away from home and being welcomed like that , it’s a breath of fresh air.

Cons:

NOTHING, especially compared to the nightmare stay at the Holyday Inn the night before, it was therapeutic. Loved it

2026-10-15 • via Nuitee
C
Catherine • extended_group • fr
8
Hôtel confortable pour 2 (pas pour 3) , super petit dej et happy hour . Loin du centre de Chicago mais sur la ligne bleu
Pros:

Le Petit dejeuner et le happy hour.

Cons:

Piscine dont les douches sont HS, mais piscine quand même 😊, canapé lit très inconfortable (matelas à ressorts qui entrent dans le dos.

2026-10-15 • via Nuitee
P
Pamela • extended_group • us
9
Overall very good and would stay again.
Cons:

The pull out couch was very uncomfortable. We have never experienced this at Embassy Suites

2026-10-14 • via Nuitee
P
Piotr • solo_traveller • pl
8
2026-10-14 • via Nuitee
D
David • family_with_children • us
8
2026-10-14 • via Nuitee
N
najib • family_with_children • ca
8
Beau séjour à Chicago
Pros:

Chambre spacieuse et propre
Navette gratuite pour l’aéroport
À proximité de la station de métro Rosemont sur la ligne bleue qui mène au centre ville

Cons:

Petit déjeuner non varié (correct mais manque de choix)
Pas de café ou thé à disposition en libre service

2026-10-13 • via Nuitee
N
najib • family_with_children • ca
8
2026-10-13 • via Nuitee
D
Dennis • solo_traveller • nl
9
Pros:

Locatie

2026-10-12 • via Nuitee
B
Berenice • couple • us
10
Great place to stay
Pros:

Very nice room and view, plus great breakfast

Cons:

Everything was fine

2026-10-10 • via Nuitee
B
Berenice • couple • us
10
2026-10-10 • via Nuitee
M
Morten • extended_group • dk
4
2026-10-08 • via Nuitee
H
Harmeet • solo_traveller • us
10
2026-10-07 • via Nuitee
A
Alois • solo_traveller • de
8
2026-10-07 • via Nuitee
R
Renee • extended_group • us
9
2026-09-17 • via Nuitee