Embassy Suites by Hilton Chicago O'Hare Rosemont

Hotels
•
Embassy Suites Hotels
8.3 (1280 reviews)
5500 North River Road , Rosemont , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Fantastic staff
Great location
Spacious rooms
Cons:
Plumbing issues
High parking charges
Breakfast temperature

Categories

Cleanliness
8.03
Rooms are clean but need updating.
Service
9
Fantastic staff and excellent service.
Location
8.54
Great location for shopping and close to the airport.
Room Quality
7.99
Spacious accommodations and comfortable beds.
Amenities
8.52
Good breakfast offerings, but could use improvements.
Value for Money
7.98
Good value but high extra charges for parking.
Food and Beverage
8.03
Good breakfast but not always hot.
Overall Experience
8.3
Overall a great stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:43

Property Description

Luxurious All-Suites Accommodation
Experience the comfort and convenience of Embassy Suites by Hilton Chicago O'Hare Rosemont, featuring spacious suites with separate living areas and premium amenities like flat-screen TVs and wet bars.

Dining Excellence at Basil's Kitchen
Indulge in Mediterranean delicacies at Basil's Kitchen for lunch and dinner, or unwind at Basil's Tavern with a variety of snacks and drinks while watching your favorite sports on TV.

Top-Notch Facilities and Services
Take advantage of the indoor heated pool, fitness center, and extensive meeting space. Business travelers will appreciate the 24-hour business center and services offered, while leisure guests can explore downtown Chicago easily via the nearby Rosemont Blue Line CTA station.

Book now and elevate your stay at Embassy Suites by Hilton Chicago O'Hare Rosemont.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and chareges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs USD 10.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 39 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.3
Based on 1280 reviews
Cleanliness: 8.03
Service: 9
Location: 8.54
Room Quality: 7.99
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 8.3
M
Mohanad • solo_traveller • us
10
2026-06-27 • via Nuitee
S
Su • solo_traveller • tw
10
2026-06-27 • via Nuitee
T
Tara • couple • us
1
2026-06-25 • via Nuitee
S
Samantha • family_with_children • us
3
Cons:

Stuff was mean and not helpful

2026-06-25 • via Nuitee
N
nanci • solo_traveller • ae
8
2026-06-24 • via Nuitee
J
Jun • extended_group • jp
6
Pros:

シャワーの水圧が低い

2026-06-23 • via Nuitee
D
Dale • solo_traveller • us
6
Location, breakfast and rooms were nice. Parking expensive and workout facility horrible
Pros:

Rooms and closeness to conference center

Cons:

Workout facilities maybe the worst I’ve ever seen in a hotel

2026-06-22 • via Nuitee
E
Evalyn • solo_traveller • us
8
Pros:

Clean

2026-06-21 • via Nuitee
A
Alejandro luis • extended_group • ar
8
Recomendable bien ubicado cerca al el aeropuerto
Pros:

Bien ubicada cerca del aeropuerto . Muy lindo el hotel

Cons:

Todo estuvo bien a pesar de que hicimos el check in a las 5:00 a.m. Del día siguiente de la reserva . ( tuvimos problemas con los vuelos ) el hotel muy bien .

2026-06-21 • via Nuitee
J
Jin Woo • couple • kr
9
2026-06-20 • via Nuitee
G
Guy • solo_traveller • us
10
Overnight oasis
Pros:

Proximity to ohare, staff was very accommodating.

2026-06-18 • via Nuitee
M
Melanie • couple • us
9
Will stay again
Pros:

Breakfast and snacks

Cons:

Parking is expensive

2026-06-17 • via Nuitee
A
Alisha • couple • us
8
Pros:

The complimentary drinks and breakfast room was very nice and spacious

Cons:

Nothing

2026-06-17 • via Nuitee
P
Pulwasha • couple • us
9
Good.
Pros:

Overall stay was good. Staff was really nice. Good breakfast and shuttle service available.

Cons:

Rooms need lil upgrades.

2026-06-15 • via Nuitee
L
Linda • family_with_children • us
7
Good for a short stay when traveling
Pros:

Love the location, shuttle service, and overall design of the hotel.

Cons:

Definitely could be a little more clean. We walked in and our room smelled like cigarette smoke and we found a discarded cigarette right by the window. Because we were traveling with two young children this definitely wasn’t ideal. So brought the rating down for us on account of uncleanliness

2026-06-12 • via Nuitee
M
Maritza • solo_traveller • us
10
2026-06-11 • via Nuitee
A
Ary • couple • us
8
2026-06-08 • via Nuitee
K
Khalid saleh • couple • om
6
Good time overall
Pros:

Location

Cons:

Elevators old,slow some not working

2026-06-07 • via Nuitee
P
Patricia • solo_traveller • do
9
2026-06-07 • via Nuitee
R
Rachel • couple • us
5
2026-06-05 • via Nuitee