Residence Inn Sioux Falls

Hotels
Residence Inn
8 (203 reviews)
4509 West Empire Place , Sioux Falls , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Quiet and convenient
Friendly staff
Clean room
Cons:
Everything was broken
No handicapped room
Inconsistent cleaning service

Categories

Cleanliness
7.33
The room was clean, but complaints about not cleaning the room for 3 days suggest issues.
Service
8.8
Friendly staff received positive mentions.
Location
9.34
Location was highlighted as the #1 factor for this stay.
Room Quality
7.29
The review indicated comfort issues with the bed.
Amenities
6.32
Numerous amenities were reported broken, such as the washer and pool.
Value for Money
8.28
General sentiment was mixed regarding value, but not explicitly mentioned.
Food and Beverage
8.33
Not mentioned in reviews, assumed standard quality for this hotel tier.
Overall Experience
8.3
Mixed experiences noted, but overall centered around location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:39

Property Description

Luxurious Suites with Fully Equipped Kitchens

Indulge in the comfort of our spacious suites at Residence Inn Sioux Falls, complete with fully equipped kitchens featuring fridges, microwaves, and coffee makers. Enjoy the convenience of preparing your own meals during your stay, making it feel like a home away from home.

Relaxing Indoor Pool and Exercise Facilities

Unwind in our indoor pool or keep up with your fitness routine in our exercise room with cardiovascular equipment. After a workout, pamper yourself in the whirlpool or take advantage of our towel service by the pool. Whether you prefer to relax or stay active, we have you covered.

Convenient Amenities and Nearby Attractions

Benefit from free high-speed internet access, complementary on-site parking, and individually controlled air conditioning in each suite. Plus, with the Empire Mall right outside our hotel, you'll have easy access to shopping and entertainment options during your stay.

Experience comfort, convenience, and relaxation at Residence Inn Sioux Falls. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Hot tub/jacuzzi is closed from 2026-04-30 until 2026-01-09

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FSD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 203 reviews
Cleanliness: 7.33
Service: 8.8
Location: 9.34
Room Quality: 7.29
Amenities: 6.32
Value for Money: 8.28
Food and Beverage: 8.33
Overall Experience: 8.3
T
Theresa family_with_children us
9
2026-01-20 via Nuitee
F
Fuks family_with_children us
8
2026-01-19 via Nuitee
S
sara family_with_children us
2
Would not stay again
Pros:

Friendly staff.

Cons:

Everything was broken (washer, pool, door, etc) and run down. Beds were super uncomfortable. Not enough silverware or dishes for 3 people. Room was not cleaned for 3 days despite requests, so ran out of towels, dishwasher detergent, etc.

2026-01-19 via Nuitee
A
Ashley family_with_children us
10
2026-01-03 via Nuitee
T
Timothy
10
Pros:

Clean quiet friendly

2025-10-03 via Nuitee
C
CHARLES partner
8
Pros:

Quiet and convenient

2025-09-03 via Nuitee
M
Meri partner
10
Pros:

The room was clean and quiet with a convenient layout and comfortable bed and furnishings.

2025-08-06 via Nuitee
J
Janine couple us
8
Pros:

Nice, clean and big room size.
Nice patio area out side plus the few outdoor tables in the front of the Hotel.
Location was our #1 factor for this stay..

Cons:

My husband found the bed comforterable. I didn't sleep too well. Thought it was a little to firm.

2025-08-05 via Nuitee
J
Jen extended_group us
9
2025-07-30 via Nuitee
R
Renate couple us
4
Pros:

Locations

Cons:

No handicapped room, even that it was requested on May 28th and promised
Electronic was outdated

2025-07-25 via Nuitee
S
steve family
4
Pros:

If you want an old noisy property with an out of order pool, this is the place for you.

2025-07-13 via Nuitee
J
Jeethendra
4
Pros:

old property

2025-07-07 via Nuitee
M
mark
6
Pros:

The hallways smelt awful. I don't know what it was from but it smell like cigarettes and cigars. it wasn't a bad place but it wasn't worth half of what I paid for it

2025-06-22 via Nuitee
K
Kimimila family_with_children
8
Pros:

The property was well-kept and remained clean throughout the stay. The location is in a great spot- near the interstate and mall.

2025-06-20 via Nuitee
L
La Vegas
8
Great sleep was had!
Pros:

Stay was exactly what we needed! Clean, conveniently located and spacious.

2025-05-26 via Nuitee
N
Nancy young couple us
7
We had a relaxing stay despite some of the things already mentioned
Pros:

Breakfast was good and the room was nice

Cons:

Hot tub jets were broken and there was debris on the bottom of the tub. I booked here especially because of the hot tub.

It would be nice if you had a stationary bike in the workout room for those of us who can't tolerate tread mills and steppers

2025-05-14 via Nuitee
C
Curt_Sharon Family
4
Residence Inn Sioux Falls SD
Pros:

April 28, 2025
We stayed at the Marriot Residence Inn, Sioux Falls, SD for three nights, April 24 to 27, 2025. We arrived and checked in, the hotel check-in was good, the lady was very pleasant. But we did notice an odor, which we questioned. We said it smells like cat and dog in this building. She said yes, pets are allowed. WOW!!!! So, our room has had animals in it, she said no, you are on second floor, we try to keep the check-ins with animals on the first floor and out of the elevators and staircase. The odor as we walked down the hallway on first floor was atrocious as were all the other hallways in the building.
We then went to the room, 202, only to smell an odor and a dirty couch. She then offered us another room down the hall, only this was worse, we kept 202. To be able to sit on the couch we asked for extra sheets to cover it up before we could sit on it. The odor in the room was unacceptable but what could we do other than to go to another hotel. We turned on the tv’s, but they didn’t work. Reported to the front desk and someone was sent the next afternoon. We were told then, the tv’s don’t work in this room and the front desk lady should have known that. They offered another room, but we declined as we were unpacked and busy.
The room itself is roomy. Bed was uncomfortable, better put “worn out” and an odor. The pillows were like limp towels and had an odor as well as all the other bedding. We were told the rooms are sanitized after every stay, what about the rooms where animals were in? Hmm… sanitize a mattress, couch, carpets, etc. Sanitizing and cleaning does not remove an animal odor.
We returned home and all of our clothes, etc. had the animal odor. We are appalled that animals have precedence over humans.
The staff was pleasant and helpful. We will never again stay at this hotel and will not recommend it to anyone. Keep the animals out of hotels. And don’t even mention service dogs or emotional support animals, as there was not a service dog around. We witnessed a family carry out two animal carriers from their room. There are many people who are allergy sensitive, do not like to be around animals, and just don’t like sharing a room with an animal which was previously in the room.
In the end the hotel manager did comp one and a half nights. Thank you

2025-04-28 via Tripadvisor
K
Kenneth
10
Pros:

The hotel was really clean and the staff was courteous and helpful. We will definitely stay there again!

2025-04-26 via Nuitee
J
Jaime family with young children us
1
Bad
2025-04-24 via Nuitee
M
Michelle family with young children us
9
My second time staying here, we love this place.
Pros:

Breakfast was delicious, extra items for the waffles abd oatmeal makes all the difference. We love the layout of the room.

Cons:

We did not like that the pool and hot tub was out of order.

2025-04-14 via Nuitee