Victoria Garden Hotel

Hotels
8.8 (535 reviews)
280 Lebuh Victoria , George Town , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Friendly staff
Cons:
Rude check-in staff
Room noise

Categories

Cleanliness
8.53
Most reviews highlight the cleanliness and newness of the hotel.
Service
8.9
Generally positive mentions of staff friendliness, though some noted rudeness at check-in.
Location
9.34
Multiple reviews praised the prime location and ease of access to attractions.
Room Quality
8.59
Newly renovated rooms but some issues like noise and layout were mentioned.
Amenities
8.82
Amenities are appreciated, though some guests suggested room improvements.
Value for Money
8.78
Good value for the location and quality of the hotel.
Food and Beverage
8.33
Positive reviews on breakfast quality but some noted it could improve.
Overall Experience
9.1
Overall positive experiences with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:00

Property Description

Convenient Location
Located just 1.8 km from 1st Avenue Penang, our hotel is the perfect base for exploring George Town. Enjoy easy access to popular attractions and nearby dining options.

Comfortable Accommodation
Experience comfort in our well-equipped rooms featuring flat-screen TVs, free WiFi, and private bathrooms with complimentary toiletries. Some rooms even offer a relaxing balcony for your enjoyment.

Exceptional Service
Our 24-hour front desk and on-site restaurant ensure that your needs are met throughout your stay. Start your day right with a delicious set breakfast served every morning.

To experience comfort and convenience in the heart of George Town, book your stay at Victoria Garden Hotel today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: PEN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 535 reviews
Cleanliness: 8.53
Service: 8.9
Location: 9.34
Room Quality: 8.59
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.1
K
katsumi • couple • jp
9
2026-02-13 • via Nuitee
I
Isabel • family_with_children • de
9
2026-02-11 • via Nuitee
C
Catarina Alexandra • family_with_children • pt
8
Hotel de qualidade média
Pros:

Gostei dos quartos, localização. O pequeno almoço é bom.

Cons:

A eficácia do serviço. No 2.º dia até às 16h não limparam o quarto.

2026-02-09 • via Nuitee
I
Ikram • solo_traveller • ca
10
2026-01-31 • via Nuitee
T
Toni Baltag • family_with_children • ro
10
2026-01-26 • via Nuitee
E
Eva • family_with_children • sk
9
2026-01-25 • via Nuitee
B
Beata • family_with_children • pl
10
2026-01-25 • via Nuitee
F
Franz • couple • ch
9
2026-01-24 • via Nuitee
A
amani • couple • sa
8
Pros:

اعجبني الموقع جدااا ممتاز ، والغرفة نظيفة جدا

Cons:

الحمام فقط يحتاج ان يتجدد نوعا ما

2026-01-22 • via Nuitee
B
Bonnie • couple • my
7
2026-01-22 • via Nuitee
J
Jakub • couple • pl
6
The first floor rooms are dark and dirty
Pros:

Right by the ferry and the old town

Cons:

First floor rooms have no daylight

2026-01-21 • via Nuitee
X
X • couple • nl
7
2026-01-20 • via Nuitee
K
Kim Ping • extended_group • my
8
2026-01-19 • via Nuitee
N
Nazhatul • family_with_children • my
8
Excellent stay
Pros:

Location as it is near city centre

Cons:

Nothing

2026-01-19 • via Nuitee
C
Chee Tat • family_with_children • sg
6
2026-01-17 • via Nuitee
C
CHEE HON • couple • my
8
2026-01-16 • via Nuitee
D
Daniel • family_with_children • es
10
Pros:

La ubicación, todo a mano

2026-01-16 • via Nuitee
C
CHUAN • extended_group • tw
8
2026-01-15 • via Nuitee
G
Gerhard • family_with_children • nl
9
2026-01-12 • via Nuitee
A
Ann • couple • tw
9
Pros:

房間舒適、乾淨，有2顆枕頭，冷氣可自由調整強弱。近公車總站，交通方便。

Cons:

電視節目少⋯

2026-01-12 • via Nuitee