Clarion Pointe

Hotels
5.7 (328 reviews)
5415 Equipment Drive , Charlotte , us

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
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Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Uncleanliness
Lack of amenities

Categories

Cleanliness
4.66
Multiple mentions of unclean rooms, bugs, and trash.
Service
8.63
Mixed feedback on customer service; some frustration noted.
Location
5.67
Poor feedback on the area and property conditions.
Room Quality
6.62
Issues with maintenance and amenities in rooms.
Amenities
4.65
No ice machines and no complimentary breakfast noted.
Value for Money
6.11
Overall dissatisfaction with charges and transparency.
Food and Beverage
3.66
Breakfast not offered and service understaffed.
Overall Experience
5.63
General dissatisfaction and several complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-06 13:58

Property Description

Discover the perfect blend of comfort and convenience at University Inn & Suites, just moments from Central Charlotte.

Unbeatable Location
Easily accessible off Interstate 85, our hotel places you only 5.3 miles from the heart of Charlotte, making it an ideal base for exploring the city’s vibrant attractions.

Comfortable Accommodations
Each room offers free WiFi, cable TV including HBO®, and essential amenities like an iron and coffee maker, ensuring you feel right at home during your stay.

Exceptional Service
With a 24-hour front desk and an on-site business center for your fax and copy needs, we pride ourselves on providing outstanding service and support to all our guests.

Experience the charm of University Inn & Suites – book your stay today!

Important information:

Please note that a room with a microwave and a refrigerator are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

5.7
Based on 328 reviews
Cleanliness: 4.66
Service: 8.63
Location: 5.67
Room Quality: 6.62
Amenities: 4.65
Value for Money: 6.11
Food and Beverage: 3.66
Overall Experience: 5.63
R
Reda • couple • us
1
Sleepless night because of smelly AC
Pros:

I didn’t sleep because the AC was blowing air with a bad smell. I told to the desk.

Cons:

Dirty

2026-07-24 • via Nuitee
G
gabriel • couple • us
10
2026-07-24 • via Nuitee
S
Stiven Antonio • couple • us
10
2026-07-23 • via Nuitee
D
David • solo_traveller • us
5
If you can't afford anything else
Pros:

Not much

Cons:

Got an accessable room, it had at least 5 ADA violations

2026-07-23 • via Nuitee
F
Freddie • couple • us
3
Someone tried opening my room door like 4am
Cons:

Door lock and the room was nothing like the internet

2026-07-23 • via Nuitee
S
steve • solo_traveller • us
7
2026-07-23 • via Nuitee
S
Sutton • extended_group • us
10
2026-07-21 • via Nuitee
D
Demontrey • solo_traveller • us
7
2026-07-20 • via Nuitee
I
I Love You Earth! • solo_traveller • ru
10
2026-07-20 • via Nuitee
M
Miranda • couple • us
10
2026-07-20 • via Nuitee
T
TaeShawna • couple • us
10
2026-07-20 • via Nuitee
A
Adrian • solo_traveller • us
4
2026-07-19 • via Nuitee
J
Jalissa • couple • us
10
2026-07-18 • via Nuitee
C
CAROLYN • solo_traveller • us
6
2026-07-18 • via Nuitee
J
Jacob • solo_traveller • us
6
Pros:

Under refurbishment, it’s decent a good value, staff was nice

Cons:

It’s definitely a value chain

2026-07-16 • via Nuitee
M
Marcio • couple • br
8
2026-07-13 • via Nuitee
C
cynthia • couple • us
9
2026-07-12 • via Nuitee
L
Lanetta • extended_group • us
10
2026-07-11 • via Nuitee
C
Caitlyn • couple • us
4
It was decent
Pros:

It was pretty and in a good location

Cons:

The internet was down the entire weekend and the staff seemed tired of their job and when asked about the internet they just said it’s getting worked on with no eta or more detail than that

2026-07-09 • via Nuitee
O
Ollivia • couple • us
10
Great stay
Pros:

Location, kind staff

Cons:

Nothing really

2026-07-06 • via Nuitee