Clarion Pointe

Hotels
5.7 (261 reviews)
5415 Equipment Drive , Charlotte , us

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Fire extinguishers
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Uncleanliness
Lack of amenities

Categories

Cleanliness
4.66
Multiple mentions of unclean rooms, bugs, and trash.
Service
8.63
Mixed feedback on customer service; some frustration noted.
Location
5.67
Poor feedback on the area and property conditions.
Room Quality
6.62
Issues with maintenance and amenities in rooms.
Amenities
4.65
No ice machines and no complimentary breakfast noted.
Value for Money
6.11
Overall dissatisfaction with charges and transparency.
Food and Beverage
3.66
Breakfast not offered and service understaffed.
Overall Experience
5.63
General dissatisfaction and several complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-06 13:58

Property Description

Discover the perfect blend of comfort and convenience at University Inn & Suites, just moments from Central Charlotte.

Unbeatable Location
Easily accessible off Interstate 85, our hotel places you only 5.3 miles from the heart of Charlotte, making it an ideal base for exploring the city’s vibrant attractions.

Comfortable Accommodations
Each room offers free WiFi, cable TV including HBO®, and essential amenities like an iron and coffee maker, ensuring you feel right at home during your stay.

Exceptional Service
With a 24-hour front desk and an on-site business center for your fax and copy needs, we pride ourselves on providing outstanding service and support to all our guests.

Experience the charm of University Inn & Suites – book your stay today!

Important information:

Please note that a room with a microwave and a refrigerator are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

5.7
Based on 261 reviews
Cleanliness: 4.66
Service: 8.63
Location: 5.67
Room Quality: 6.62
Amenities: 4.65
Value for Money: 6.11
Food and Beverage: 3.66
Overall Experience: 5.63
H
Henry • couple • us
6
2026-05-14 • via Nuitee
Y
Yony • solo_traveller • us
7
2026-05-14 • via Nuitee
O
Ollivia • couple • us
10
I will be staying here a good, good rates!
Pros:

Location and staff was very kind

Cons:

N/A

2026-05-13 • via Nuitee
A
April • solo_traveller • us
8
2026-05-12 • via Nuitee
S
Stephany • couple • us
5
2026-05-11 • via Nuitee
C
cheria • couple • us
1
Terrible
Pros:

Nothing

Cons:

Everything

2026-05-11 • via Nuitee
S
Shue • extended_group • us
7
Me and my buddy’s came up for a comedy show, and just needed somewhere to lay our heads and this place was good for the
Pros:

Place was clean

Cons:

The location

2026-05-11 • via Nuitee
N
Nelly Janeth • couple • ec
9
Bien
Pros:

Todo bien

Cons:

Les escribe para la devolución de la garantía y no me responden, el personal no habla español.

2026-05-08 • via Nuitee
J
Juan • solo_traveller • us
5
2026-05-08 • via Nuitee
D
Desmond • couple • us
10
2026-05-05 • via Nuitee
D
Desmond • couple • us
10
2026-05-05 • via Nuitee
K
Karsha • solo_traveller • us
5
Its doable
Pros:

The beds were comfortable and rooms was clean enough to sleep in.

Cons:

Pictures of the hotel on the website was enhanced or photoshopped. The structure of the building was the same, but the pics off the website made it looked luxurious and it was not. They were still renovating and had an ice machine on second floor, but no ice buckets. Also a bad neighborhood. I was told by a family member that lives in the city to be careful and talk to no one.

2026-05-04 • via Nuitee
N
Nyla • family_with_children • us
10
2026-05-01 • via Nuitee
C
Clark • couple • us
1
I didn’t stay here, cause they could not check me in, and I ask for a refund and they would not give me a refund so 200
Pros:

Nothing

Cons:

Everything

2026-04-29 • via Nuitee
M
Monica • couple • us
2
2026-04-29 • via Nuitee
R
Rebecca • couple • us
7
I would stay there again only because they make me feel safe when I am there.
Pros:

I like that staff is there 24/7. The staff is very friendly to me when I am there.

Cons:

Location and elevator. They are renovating.

2026-04-28 • via Nuitee
L
Le • couple • us
7
2026-04-27 • via Nuitee
K
KUBOLA • solo_traveller • us
9
Not bad at all.
Pros:

Calm and secure

Cons:

They should working on keys because I had some trouble on opening the door. Also they was not hot water in the morning.

2026-04-27 • via Nuitee
G
Germaine • couple • us
8
It was relaxing for me
Pros:

Everything ❤️

2026-04-24 • via Nuitee
R
Reaves Jr • couple • us
8
2026-04-22 • via Nuitee