Clarion Pointe

Hotels
6.3 (380 reviews)
5415 Equipment Drive , Charlotte , US
+1 980-215-0650

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Affordable / good value
Comfortable beds
Friendly/helpful staff (many reports)
Convenient location / close to I-85
Clean in some stays / nice shower and water pressure
Proximity to desired destinations
Cons:
Recurring cleanliness issues (bugs, dirty floors, dingy ceilings)
No hot water in several reports
Room maintenance problems (floating floors, cracked outlets, AC smell)
Security/lock issues (attempted entry reported)
Limited or problematic amenities (only one ice machine, internet outages)
Occasional staff rudeness and mishandled incidents

Categories

Cleanliness
4.5
Mixed to negative: several reviews mention bugs on the bed, urine/stained bathroom floor, dingy ceilings and superficial updates; a few say rooms were clean but overall cleanliness issues were recurring.
Service
7.8
Generally positive: multiple comments praise friendly, helpful front desk staff, though isolated reports note rudeness and poor handling of problems (refund/incident).
Location
7.5
Positive: many guests cite convenient proximity to I-85 and desired locations; some complaints about large trucks taking parking spaces and noisy surroundings.
Room Quality
5.2
Mixed: beds frequently described as comfortable, showers/water pressure praised in places, but also reports of floating/unstable floors, AC smelling, door/lock problems, and outdated or superficially updated rooms.
Amenities
5.8
Below average: limited/problematic amenities noted (no hot water, single ice machine, dirty microwave, internet outages, ADA violations), though basic amenities exist.
Value for Money
8
Positive value: multiple reviewers call the property affordable and a good value for the price despite shortcomings.
Food and Beverage
6.5
Mixed: some guests enjoyed the breakfast (one says 'Ótimo café da manhã!'), others felt breakfast could be improved.
Overall Experience
5.1
Overall mixed/mediocre: several comfortable, affordable stays and good staff interactions balanced against cleanliness, maintenance, safety/locking issues and amenity failures.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Discover the perfect blend of comfort and convenience at University Inn & Suites, just moments from Central Charlotte.

Unbeatable Location
Easily accessible off Interstate 85, our hotel places you only 5.3 miles from the heart of Charlotte, making it an ideal base for exploring the city’s vibrant attractions.

Comfortable Accommodations
Each room offers free WiFi, cable TV including HBO®, and essential amenities like an iron and coffee maker, ensuring you feel right at home during your stay.

Exceptional Service
With a 24-hour front desk and an on-site business center for your fax and copy needs, we pride ourselves on providing outstanding service and support to all our guests.

Experience the charm of University Inn & Suites – book your stay today!

Important information:

Please note that a room with a microwave and a refrigerator are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

6.3
Based on 380 reviews
Cleanliness: 4.5
Service: 7.8
Location: 7.5
Room Quality: 5.2
Amenities: 5.8
Value for Money: 8
Food and Beverage: 6.5
Overall Experience: 5.1
A
Aliyah • solo_traveller • us
10
It was fun the staff was very polite and helpful they gave us candy for Halloween and it was very clean I will be back
2026-11-03 • via Nuitee
D
Danielle • couple • us
10
2026-11-01 • via Nuitee
M
Morgan • couple • us
5
2026-10-29 • via Nuitee
B
Brandie • couple • us
6
2026-10-27 • via Nuitee
L
Lindsey • couple • us
7
2026-10-22 • via Nuitee
J
JinRVA • solo_traveller • us
8
An Affordable and Comfortable Stay
Pros:

Clean, comfy, easy on/off from I-85. Comfy bed, nice shower and water pressure. For the price, it really was a good find. I'll definitely keep it on my list for future visits to the area.

Cons:

Though it looked nice at a glance, it was pretty obvious that it had a lot of superficial only updates. Paint, carpet, tile, wall art, etc. But the ceilings were dingy, cracked outlet covers, he outdoor staircase needs some repairs - holes rusted out in spots.

2026-10-19 • via Nuitee
H
Heather • couple • us
10
Pros:

Very clean

2026-10-18 • via Nuitee
D
David • couple • us
10
2026-10-16 • via Nuitee
P
Percy • solo_traveller • us
5
2026-10-14 • via Nuitee
D
Diane • couple • gb
8
2026-10-13 • via Nuitee
G
Greene • solo_traveller • us
10
2026-10-10 • via Nuitee
R
Richard • solo_traveller • us
7
2026-10-10 • via Nuitee
D
Dandrea • couple • us
4
2026-10-07 • via Nuitee
P
Patricia • couple • us
3
Nasty on the back
Pros:

The sink area

Cons:

The bed was rockey staff rude noise beside my room

2026-10-07 • via Nuitee
B
Brown • couple • us
7
Good
Pros:

Comfort of the bed.

2026-09-19 • via Nuitee
M
Miranda • family_with_children • us
10
We had a very comfortable overnight stay.
Pros:

The front desk staff were very friendly and helpful and made us feel welcome.

2026-09-17 • via Nuitee
J
Jennifer • couple • us
9
2026-09-07 • via Nuitee
L
LeWanna • couple • us
1
I wouldn’t recommend a homeless person staying there
Pros:

Well, first of all. Once arrive to check in, I checked in was given a room went to the room and someone was in the room having sex went back downstairs to let the guy know that’s the one in the room he gave me another room in which the door wouldn’t shut or locked, went back down to let him know that he gave us another room and which that room had bugs went back down to tell him that he called the police on me and I still have not got my refund

Cons:

Everything was wrong. It was nothing there. That was right. Nothing not the workers not the area not even the hotel itself.

2026-09-02 • via Nuitee
C
Chuck • solo_traveller • us
8
2026-09-01 • via Nuitee
T
Tamara • solo_traveller • us
5
2026-08-31 • via Nuitee