Uptown Suites Extended Stay Austin TX - Downtown

Hotels
6.6 (167 reviews)
7812 Clock Tower Drive , Austin , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Cons:
Rude staff
Cleanliness issues
High pet fees

Categories

Cleanliness
5.18
Several guests reported untidy rooms and issues with cleanliness.
Service
6.15
Multiple reviews mentioned rude staff and poor customer service.
Location
9.19
The location was mentioned positively as ideal and easily accessible.
Room Quality
6.64
Rooms were described as spacious but with issues regarding maintenance and cleanliness.
Amenities
5.67
Lack of cookware and other necessary amenities were noted negatively.
Value for Money
7.13
The pricing was mentioned but overshadowed by service and cleanliness issues.
Food and Beverage
6.68
No specific mentions, assigned the target overall rating.
Overall Experience
6.15
General feedback was negative with severe experiences described.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:44

Property Description

Modern Accommodation with Fitness Center
Experience comfort and convenience at Uptown Suites Extended Stay Austin TX - Downtown. Our 3-star hotel offers modern rooms equipped with air conditioning, flat-screen TVs, and free toiletries. Stay active at our on-site fitness center and enjoy free private parking during your stay.

Convenient Location near Major Attractions
Located just a short distance from popular landmarks such as Moody Center and University of Texas at Austin, our hotel provides easy access to the best of Austin. Explore the city with ease, knowing that attractions like Texas Memorial Stadium and Capitol Building are within reach.

Exceptional Service and Amenities
With a 24-hour front desk and a non-smoking environment, we prioritize the comfort and satisfaction of our guests. Whether you're here for business or leisure, our hotel near Austin-Bergstrom International Airport is the perfect choice for your extended stay.

Important information:

Housekeeping Service:
Nightly: Guest will receive a refresh once every 3 nights .
Weekly Stayover: Guest will receive a weekly cleaning.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and costs USD 2.50 per 24 hours.

Location

Guest Reviews

6.6
Based on 167 reviews
Cleanliness: 5.18
Service: 6.15
Location: 9.19
Room Quality: 6.64
Amenities: 5.67
Value for Money: 7.13
Food and Beverage: 6.68
Overall Experience: 6.15
J
Joshua • solo_traveller • us
1
Pros:

Wasn’t even allowed to check in because they never responded to my reservation. Staff was useless as well. Lots of homeless around the property.

2026-07-14 • via Nuitee
K
Karissa • solo_traveller • us
10
Pros:

Everything was clean and welcoming stuff was amazing

2026-07-10 • via Nuitee
T
Tammy • couple • us
7
Affordable and conveniently located place.
Pros:

The rooms are spacious with kitchenettes and refrigerators. The onsite gym is nice too. The facility seemed really clean. Staff were all nice.

Cons:

No plates, utensils, or cookware available. Bit of a cigarette smell in the restroom of the room I got.

2026-07-08 • via Nuitee
E
Edwards • couple • us
10
My stay was pleasant and I actually loved having a refrigerator and microwave in my room!
Pros:

It was clean and had a friendly staff. Th price was reasonable for my one week stay!

Cons:

N/A

2026-06-28 • via Nuitee
T
Tyler • solo_traveller • us
10
2026-06-24 • via Nuitee
C
Courtney • solo_traveller • us
4
Not my favorite stay this time around.
Pros:

There are HUGE cockroaches in my room AND no one has cleaned it in the two weeks that I’ve been here.

Cons:

Cockroaches
Missed cleanings even though I wasn’t there to deny the services.

2026-06-18 • via Nuitee
A
Alexis • solo_traveller • us
10
2026-06-12 • via Nuitee
R
Rayna • solo_traveller • us
8
Pros:

We stayed here for almost a month. It was me and my husband plus our two kids and my husband's brother we had a good amount of room no real issues definitely not perfect but it was very decent. They could change the carpet and clean the ac but other than that no issues really

2026-06-11 • via Nuitee
B
Burak Berke • solo_traveller • us
8
2026-05-26 • via Nuitee
A
Alex • solo_traveller • us
5
Rude staff, no refunds
Pros:

Close to shops and gas stations

Cons:

Smelled like wet dog and Marijuana, can't get a refund if your plans changed... lost $500 due to work changing work location and having to leave early...

Won't see me again

2026-05-25 • via Nuitee
S
Stovall • solo_traveller • us
10
Pros:

Friendly Staff and very helpful.

Cons:

The hard walking / Running the room above me

2026-05-24 • via Nuitee
D
Deanna • couple • us
10
2026-05-19 • via Nuitee
M
Mitesh • solo_traveller • us
10
2026-05-15 • via Nuitee
D
Donald • couple • us
8
2026-05-01 • via Nuitee
T
Tahereh • solo_traveller • us
7
2026-04-15 • via Nuitee
J
Jolene • solo_traveller • us
3
2026-04-14 • via Nuitee
J
Jolene • solo_traveller • us
3
They are very biased don’t waste your time, energy or money.
Pros:

The location the cleanliness and ONE of the staff members by the name of Lauren

Cons:

The staff is unbearable. I called them the minimum wage mean girls. They reneged on the cleaning arrangements and when I questioned them they verbally attacked me as a group & refused to renew my stay. A very uncouth bunch to say the least but if I made what they made I’d be miserable too. I also think they’re racist. They made sure I couldn’t sleep for work, trying to compromise my livelihood which is the ultimate violation. The evening shift attendant was very professional and nice but hey the girls that get it….GET IT!!

2026-04-14 • via Nuitee
M
Marco • couple • us
10
Pros:

Everything

Cons:

No luggage cart

2026-04-07 • via Nuitee
M
Marco • couple • us
10
Pros:

Cleanliness

Cons:

No luggage cart

2026-03-28 • via Nuitee
K
Karla • family_with_children • us
10
100/10 would recommend
Pros:

Excellent customer service , clean and tidy .

2026-03-21 • via Nuitee