Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Polite and attentive staff
Great location
Cons:
Uncomfortable sleeping conditions
Breakfast needs improvement

Categories

Cleanliness
8.33
Clean and tidy facilities were noted, but some reviews mentioned the need for improvements in small details.
Service
9.3
Staff were highlighted as polite, attentive, and professional, providing a warm and friendly atmosphere.
Location
9.34
Multiple reviews praised the central location and proximity to attractions.
Room Quality
7.79
Some guests reported discomfort with sleeping conditions and furnishings.
Amenities
8.32
Basic amenities were satisfactory, but some guests mentioned the need for room improvements.
Value for Money
8.28
Value was considered adequate, but some feedback indicated a lack of certain expected amenities for the price.
Food and Beverage
7.83
Breakfast quality received mixed feedback, with some guests finding it lacking in variety.
Overall Experience
8.8
Overall stay was positive with only minor issues noted; guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:57

Property Description

Luxurious Interior Gardens
Sergei Palace Hotel boasts stunning interior gardens that provide a tranquil oasis in the heart of Jerusalem. Guests can unwind amidst lush greenery and enjoy a peaceful retreat away from the bustling city.

Exquisite Dining Experience
Indulge in a culinary journey at the hotel's restaurant and bar. From delectable local cuisine to international flavors, savor every bite in a cozy and inviting ambiance. The perfect setting for a romantic dinner or a casual gathering with friends and family.

Convenient Location and Modern Amenities
Situated just 1.7 km from the iconic Dome of the Rock, Sergei Palace Hotel offers air-conditioned rooms with free WiFi. With meeting/banquet facilities available, it's ideal for both leisure and business travelers. Explore nearby attractions like the Garden of Gethsemane and the Great Synagogue, all within easy reach.

Experience luxury and comfort at Sergei Palace Hotel - book your stay now for an unforgettable Jerusalem getaway.

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

This hotel is not kosher. When booking 3 rooms or more rooms , different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLV

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ₪ 105 per person per night when using an available cot.
    Children up to and including 2 years old stay for ₪ 105 per person per night when using an existing bed.
    People no matter the age stay for ₪ 105 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 732 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 7.79
Amenities: 8.32
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 8.8
M
Miri • couple • il
9
2026-01-31 • via Nuitee
C
carmel • extended_group • il
6
Pros:

חדר זוגי נוח מאוד

2026-01-20 • via Nuitee
B
Behar • couple • il
3
I'll never come here again
Pros:

Location and the nice inner garden.

Cons:

The worst breakfast I ever had at a hotel!
The staff was unfriendly.

2026-01-18 • via Nuitee
A
Ayelet Rona • couple • il
7
Pros:

מיטה נוחה, הכוונה ומענה לכל שאלה/ בקשה. אדיבות של הצוות.

Cons:

שצריך להגיע ולהדליק בויילר למים חמים. ארוחת בוקר פשוטה עם מבחר מצומצם

2026-01-16 • via Nuitee
T
Tatiana • couple • il
8
Хорошая гостинница в старинном здании с отличным месторасположением.
Pros:

Номер просторный, чистый, удобный. Много места, высокие потолки, тихо, тихий кондиционер. Завтрак скудноват, но в последний наш день был чуть более разнообразный так как было много постояльцев. Отличное расположение, есть бесплатная стоянка во дворе, правда очень маленькая. Чем лучше был завтрак тем теснее было на стоянке. Общее впечатление вполне приятное.

Cons:

В общем все хорошо. Вид из окна немного разочаровал. Надеялась увидеть их очень миленький садик во дворике, но в реальности был вид крыши здания, стоящего во дворе. Завтрак все-таки хотелось бы разнообразнее. Если бы были в гостиннице дольше - такой завтрак был бы уже проблемой.

2026-01-15 • via Nuitee
E
Eli • couple • il
8
2026-01-14 • via Nuitee
N
Nurit • family_with_children • il
8
לצרכים שלנו השהייה היתה נעימה מאוד.
Pros:

המיקום היה מצוין יכולנו להתנייד ברגל. העובדה שיש במקום חניה הקלה מאוד. ארוחת הבוקר היתה עשירה והוגשה בצורה נעימה לעין. השירות בחדר האוכל ובכלל היה אדיב. המקום עצמו יפה ומיוחד. יש בו אווירה של חו"ל.

Cons:

לפינת הקפה אפשר להוסיף במקרר חלב ועוד תיונים ושקיות קפה מגורען איכותי. כפיות.

2026-01-12 • via Nuitee
Ольга Зельцер • couple • il
8
Pros:

Прекрасное расположение, чистота.

Cons:

Парковка

2026-01-12 • via Nuitee
O
Olga • couple • il
10
Pros:

Огромная благодарность за прекрасный отдых!
Гостиница произвела самое приятное впечатление с первых минут. Очень красивое здание, уютные и стильные номера, идеальная чистота — видно, что здесь заботятся о гостях и деталях.
Отдельно хочется отметить вежливый, внимательный и доброжелательный персонал — всегда готовы помочь и создать комфортную атмосферу.
Кухня выше всяких похвал: всё очень вкусно, свежо и с душой приготовлено.
Остались только тёплые впечатления, обязательно вернёмся и с радостью будем рекомендовать это место други

2026-01-10 • via Nuitee
V
Vasilica • solo_traveller • ro
10
2026-01-06 • via Nuitee
H
Hadas • couple • il
9
2026-01-03 • via Nuitee
I
Ingrid • couple • il
10
היה מושלם
Pros:

מלון שקט ושלוו.גינה מדהימה, אנשי צוות מקצועיים ברמות וזמינים 24/7. מיקום מרכזי ונוח עם חניה על בסיס מקום פנוי.אזור מאוד שקט ונעים, קרוב לכל האטרקציות.נחזור שוב בוודאות.

2026-01-03 • via Nuitee
M
miri • couple • il
10
Pros:

מיקום מעולה, צוות אדיב, מקום נקי ומסודר, חנייה במקום, ארוחת בוקר טובה עם מבחר , גן יפה עם צמחיה במרכז המלון.היינו בחדר לכיוון מזרח נהננו מזריחת השמש בבוקר.

2026-01-03 • via Nuitee
A
Amit • couple • il
7
Great Location
Pros:

The location is fantastic.
The general surroundings of the court are lovely.
The staff was very kind and helpful.
The hotel offers free but limited parking.
The water pressure and temperature for the shower was great.
The breakfast was quite good (for Israeli standards).

Cons:

The sleeping conditions were not comfortable.
The pillows were very large and firm.
There was a side window with no curtains which shines light into the room and directly on the bed day and night.
The room was noisy.

2026-01-03 • via Nuitee
T
Tamara • couple • il
10
Pros:

Приветливый персонал, быстрое размещение на пару часов раньше установленного времени.

Cons:

В ванной комнате добавить пару крючков, не плохо бы сушилка для полотенец.

2026-01-02 • via Nuitee
A
Alex • couple • il
10
2026-01-02 • via Nuitee
Y
yoav • couple • il
8
Pros:

Location, the building and garden, very kind staff

Cons:

Breakfast was a bit simple (but still nice)

2025-12-31 • via Nuitee
E
Elev • couple • il
10
2025-12-31 • via Nuitee
M
Marik Michiner • couple • il
8
Pros:

המיקום, היחס, החדרים

Cons:

ארוחת הבקר טעונה שיפור

2025-12-28 • via Nuitee
Y
Yuval • couple • il
9
Pros:

מיקום, צוות, ניקיון, חניה וכמובן את הגינה

Cons:

ארוחת הבוקר חייבת שיפור

2025-12-28 • via Nuitee