The Gore London - Starhotels Collezione

Hotels
•
Starhotels
8.6 (2857 reviews)
190 Queen's Gate , London , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Old facilities
Noise issues
Lack of privacy in some rooms

Categories

Cleanliness
8.4
Some complaints about old facilities potentially indicating lower cleanliness standards.
Service
8.87
Consistently praised as friendly and helpful.
Location
9.1
Excellent location for the Royal Albert Hall and nearby attractions.
Room Quality
8.05
Some issues with room setups and old facilities affecting comfort.
Amenities
8.58
Amenities were generally well-received, but some rooms lack modern features.
Value for Money
8.45
Perceived value is good but impacted by extra costs for parking.
Food and Beverage
8.69
Breakfast and bar service received positive feedback.
Overall Experience
8.66
Overall mostly positive with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:50

Property Description

Historic Charm and Luxury
The Gore London - Starhotels Collezione, established in 1892, is a boutique hotel in South Kensington with 50 lavishly-appointed bedrooms steeped in history. Each room is uniquely furnished with hand-picked pieces, ornate beds, and Italian luxury linens from Frette.

Culinary Delights
Indulge in classic British cuisine at the on-site restaurant or sip on fine spirits at The Bar 190, famous for hosting The Rolling Stones' album launch. Enjoy the extensive collection of whiskies and rums in a setting rich with musical history.

Prime Location
Located near top attractions like Kensington Palace, Hyde Park, and world-renowned museums, The Gore offers easy access to the best of London. Explore upscale shopping in Knightsbridge and enjoy the vibrant nightlife of the West End just minutes away.
Ready to experience luxury and history at The Gore London? Book your stay now!

Important information:

Only Junior Suites can accommodate an extra guest by adding a roll-away bed or a sofa bed. This request is subject to availability and and costs GBP 45 per night. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that guests are required to show the credit card used to book the nonrefundable reservation upon check-in. If the credit card owner is not one of the guests, the hotel will require a copy of the credit card owner’s ID and credit card. When booking more than 5 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LON

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs GBP 30 per day.

Location

Guest Reviews

8.6
Based on 2857 reviews
Cleanliness: 8.4
Service: 8.87
Location: 9.1
Room Quality: 8.05
Amenities: 8.58
Value for Money: 8.45
Food and Beverage: 8.69
Overall Experience: 8.66
R
Richard • family_with_children • gb
10
Pros:

The staff throughout The Gore were friendly, helpful and very welcoming.
The room was incredible and the hotel was stunning. The bar and cocktails were fabulous whilst the breakfast was high quality.

Cons:

There was nothing not to like, even the old fashioned shower and bath combination worked with the feel and appearance of the hotel.

2026-03-14 • via Nuitee
R
RC22 • couple • gb
8
Perfect location for our one night stay.
Pros:

Friendly check in staff
Exceptional location for Royal Albert Hall

Cons:

Comfier bed, quite hard. Room very hot on arrival.

2026-03-12 • via Nuitee
E
Elsa • couple • fr
10
Chaleureux et chic
Pros:

Le décor si chic et soigné. L’accueil du personnel, surtout à la restauration.

Cons:

La plomberie

2026-03-12 • via Nuitee
C
Clare • couple • gb
7
2026-03-10 • via Nuitee
C
Claudia • extended_group • at
8
Tolles stimmiges Ambiente
Pros:

Herrlich exzentrisches außergewöhnliches Ambiente. So wie man es sich in London vorstellt.
Die Zimmer zwar eher klein, aber alles da was man so braucht.
Gemütlich. Super Lage am Hyde Park. Nettes bemühtes Personal. Tolles Frühstück.

Cons:

Zum Booking com Tarif kamen so einige Tagestarif Extras dazu, die im Nachhinein verrechnet wurden und auf die vorher nicht hingewiesen wurde. Es wurden sogar bei der „kostenlosen“ Stornierung die Überweisungsgebühren abgezogen, was ich so bei Booking com bei jahrelangem Buchen auch noch nie hatte.
Mein Doppelzimmer war sehr klein, was für mich allein okay war. Aber zu Zweit kann ich mir das platztechnisch mit Gepäck kaum vorstellen. Der schmale Kasten war mit sehr vielen Hotel Gadgets praktisch schon voll. Ich hatte kaum Platz für meine Kleidung. Ein wenig mehr Haken im Zimmer wären wünschenswert gewesen.

2026-03-10 • via Nuitee
C
Charlotte • family_with_children • gb
10
Beautiful hotel
Pros:

Beautifully decorated, very quirky with a distinct style, lovely details and extras. I actually preferred this hotel to a very very famous 5 star in london i was at the week before, without a doubt i will be back to this hotel. The heating actually worked (i find lots of hotels to be cold and not easily adjusted) the bed, was quite possibly the most comfortable bed i have evee slept in. Absolutely loved it here as did my daughter.

Cons:

I loved everything

2026-03-10 • via Nuitee
M
mark • family_with_children • gb
9
2026-03-08 • via Nuitee
F
Frank-Detlef • couple • de
9
2026-03-08 • via Nuitee
D
Debbie • couple • gb
10
Anniversary Celebrations
Pros:

The Hotel was very tastefully decorated with lovely attentive staff

Cons:

The room was very warm

2026-03-07 • via Nuitee
C
Carol • family_with_children • gb
10
Pros:

Attentive staff, nothing too much trouble

Cons:

Nothing

2026-03-07 • via Nuitee
T
Tatiana • couple • it
10
2026-03-06 • via Nuitee
C
Croneis • family_with_children • de
8
Pros:

So habe ich mir ein typisch britisches Hotel vorgestellt.
Die Inneneinrichtung ist traumhaft schön 😊

Cons:

Das Licht am Badspiegel war nicht ausreichend, zudem ist es nicht möglich im Bad die Haare zu föhnen.
Kritik auf hohem Niveau : ein Vergrößerungsspiegel im Bad wäre gut gewesen.

2026-03-05 • via Nuitee
S
Sophie Buch • family_with_children • dk
9
We highly recommend this cosy spot in a great location
Pros:

We loved the excellent service, the tasty meals and drinks, the cosy atmosphere and the location.

Cons:

The few minor things that did not align with an otherwise lovely stay: a clogged drain in the shower and a board directly below the sink that came off repeatedly - both were fixed immediately upon request.

2026-03-05 • via Nuitee
O
Olena • solo_traveller • pl
10
2026-03-05 • via Nuitee
B
Brian • couple • gb
10
2026-03-03 • via Nuitee
M
Marie Frau • family_with_children • fr
9
Perfection
Pros:

Accueil parfait
Literie excellente
Petit dejeuner délicieux et emplacement idéal pour les trajets en bus notamment

Cons:

Rien à dire de péjoratif
C’était notre second séjour dans cet hotel toujours aussi agréable et chaleureux

2026-03-02 • via Nuitee
D
Dharini • solo_traveller • in
9
Lovely stay in a beautifully decorated vintage hotel, great food and service
Pros:

Pros:
The decor is beautiful and so classy and you really get the feeling of being a late century Victorian mansion. Lovely library and bar. Despite being an old building it is so well maintained.
The staff is very polite and helpful. Special shout out to the breakfast service team for their amazing hospitality and service
The room is very clean and comfortable and the lighting so cozy.
Loved the added touches of extra toiletries and tea/coffee and refill of water. A+ on the aesthetics
Breakfast was really nice- very fresh, tasty, and healthy options. Again, the service was seamless.
Location is great- very near public transport and a stone's throw from the beautiful Hyde Park and 8-minute walk to shopping on the High Street or to get some fresh groceries.

Cons:

Cons:
(These are more in the perspective that this is an old building so that has to be factored in)
The room heating and cooling seems inconsistent. Do ask at the reception if the room is too hot and they will help regulate the temperature. They did ask me to open the windows and it is a good that you can (some hotels you can't!)
Water temperature in the taps also swings between either too hot or cold and needs a bit of fiddling
As it is an old building with wooden floors, noise does carry and you can hear footsteps and doors closing etc. This was not particularly problematic for me but could be an issue for some
More clarity at the front desk on the additional charges eg: service charge on breakfast even if it included and the discretionary service charge would be nice.

2026-03-01 • via Nuitee
J
Jeff • solo_traveller • gb
8
Just right.
Pros:

The staff were great. The facilities were pleasurable.

Cons:

The bathroom had a bad smell. Not enough to complain about but there may just be odours coming back up from the drainage. Room 111.

2026-03-01 • via Nuitee
A
Allinson • couple • gb
9
Fantastic location
Pros:

Location for the Royal Albert Hall was superb - anyone atending a show there should consider this hotel.

Cons:

Nothing.

2026-02-28 • via Nuitee
N
Nigel • couple • gb
8
Pros:

Traditional charm and friendly atmosphere.
Breakfast was excellent.

Cons:

Room was quite small

2026-02-28 • via Nuitee