The Gore London - Starhotels Collezione

Hotels
Starhotels
8.6 (3050 reviews)
190 Queen's Gate , London , gb

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Old facilities
Noise issues
Lack of privacy in some rooms

Categories

Cleanliness
8.4
Some complaints about old facilities potentially indicating lower cleanliness standards.
Service
8.87
Consistently praised as friendly and helpful.
Location
9.1
Excellent location for the Royal Albert Hall and nearby attractions.
Room Quality
8.05
Some issues with room setups and old facilities affecting comfort.
Amenities
8.58
Amenities were generally well-received, but some rooms lack modern features.
Value for Money
8.45
Perceived value is good but impacted by extra costs for parking.
Food and Beverage
8.69
Breakfast and bar service received positive feedback.
Overall Experience
8.66
Overall mostly positive with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:50

Property Description

Historic Charm and Luxury
The Gore London - Starhotels Collezione, established in 1892, is a boutique hotel in South Kensington with 50 lavishly-appointed bedrooms steeped in history. Each room is uniquely furnished with hand-picked pieces, ornate beds, and Italian luxury linens from Frette.

Culinary Delights
Indulge in classic British cuisine at the on-site restaurant or sip on fine spirits at The Bar 190, famous for hosting The Rolling Stones' album launch. Enjoy the extensive collection of whiskies and rums in a setting rich with musical history.

Prime Location
Located near top attractions like Kensington Palace, Hyde Park, and world-renowned museums, The Gore offers easy access to the best of London. Explore upscale shopping in Knightsbridge and enjoy the vibrant nightlife of the West End just minutes away.
Ready to experience luxury and history at The Gore London? Book your stay now!

Important information:

Only Junior Suites can accommodate an extra guest by adding a roll-away bed or a sofa bed. This request is subject to availability and and costs GBP 45 per night. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that guests are required to show the credit card used to book the nonrefundable reservation upon check-in. If the credit card owner is not one of the guests, the hotel will require a copy of the credit card owner’s ID and credit card. When booking more than 5 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LON

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs GBP 30 per day.

Location

Guest Reviews

8.6
Based on 3050 reviews
Cleanliness: 8.4
Service: 8.87
Location: 9.1
Room Quality: 8.05
Amenities: 8.58
Value for Money: 8.45
Food and Beverage: 8.69
Overall Experience: 8.66
J
James couple gb
10
We love it there!
Pros:

It’s beautiful oldy world, amazing staff and perfect location. It also has fabulous history from The Rolling Stones famous parties there. A wonderful Italian bartender took us on a private tour and concocted tailor made cocktails for us!

Cons:

No complaints

2026-06-06 via Nuitee
H
Helen solo_traveller gb
10
The Gore
Pros:

An absolutely charming place, like going back in time. Nothing was too much for any of the staff, they were happy to please.
Very comfortable & relaxing .
Definitely go back.

Cons:

Rooms little small, but had everything. Breakfast was a bit slow and disorganised. But very tasty.

2026-06-05 via Nuitee
G
Gez couple gb
8
Lovely hotel and well done to the hall porter Christian he was very polite and helpful an asset to the hotel
Pros:

Lovely boutique hotel with amazing furnishings

Cons:

Room bath kept filling up with water and coffee machine in bedroom didn’t work also got all the breakfast charges mixed up from the minute we booked to the minute we left but we’re rectified when we mentioned them.

2026-06-03 via Nuitee
G
Gary couple gb
9
Great Location for the Albert Hall and Superb Staff.
Pros:

Great Staff.
Using a wheelchair at the moment following some ankle surgery and the staff were extremely helpful.

Cons:

The bathroom in our room could do with some maintenance and decoration.

2026-06-02 via Nuitee
R
Rachel1971 solo_traveller gb
10
Pros:

We had a lovely upgraded room for my partner's 50th birthday but i am sure all the rooms would be lovely. Friendly courteous staff and amazing food. Couldn't fault it.

Cons:

Liked everything.

2026-06-02 via Nuitee
D
Daniel solo_traveller fr
9
2026-06-02 via Nuitee
C
Clark solo_traveller gb
5
Pros:

Didn't rate the Hotel much, stayed in much better for a fraction of the cost we paid, room was much smaller than pictures on the Internet, they said when we arrived that they upgraded the room,but the room was the one we booked originally, looking at the reviews people are saying that they are having the room upgraded but there not, they probably say that to make you feel better, wouldn't go back there, sorry.

Cons:

I've said what I don't like in the first message

2026-06-01 via Nuitee
A
Abdullah solo_traveller qa
8
2026-06-01 via Nuitee
P
Phil solo_traveller gb
10
Pros:

Gorgeous hotel in general, with stunning rooms and friendly and helpful staff.

2026-06-01 via Nuitee
R
Robert family_with_children ch
9
Super location for Albert Hall and Kensington Palace/Park. cute Hotel, super Bar, lovely staff.
Pros:

Super location for Albert Hall and Kensington Palace/Park. Really cute Hotel, super Bar, lovely staff.

2026-05-31 via Nuitee
T
Tom solo_traveller gb
6
Staff very friendly and made every effort to be accommodating. Property while historic and beautiful felt in need of eit
Pros:

Style, old world glamour

Cons:

Bed very uncomfortable, dusty feeling in rooms

2026-05-31 via Nuitee
D
David couple gb
10
Great fun, great location.
Pros:

Rooms, decoration, bar, friendly staff.

Cons:

Nothing.

2026-05-31 via Nuitee
P
Peter solo_traveller gb
10
2026-05-31 via Nuitee
S
Sue couple gb
9
Fabulous old world charm and comfort
Pros:

Wonderful bar and library where we could relax. The room was cosy with a very comfortable bed and great toiletries provided.

Cons:

Shame that the restaurant was closed on the Sunday night of our stay.

2026-05-31 via Nuitee
T
Tatiana couple de
9
Nice if you want some classic English style rooms
Pros:

Historical design, close to Kensington park and Royal Albert Hall.

Cons:

The shower would not switch to ceiling water flow properly. And generally it feels a bit overpriced.

2026-05-31 via Nuitee
K
Koen couple nl
10
Fantastisch personeel in een prachtig hotel
Pros:

Het personeel van dit hotel is uitmuntend. Ze denken met je mee en zijn bereid tot het uiterste te gaan om je verblijf fantastisch te maken. We zijn de mensen van de receptie heel dankbaar voor hun service.

Cons:

De kamer was kleiner dan ik had verwacht.

2026-05-31 via Nuitee
D
David couple gb
10
Absolutely fabulous,
Pros:

Staff were exemplary , upgrade on our room on arrival and welcome gift as it was my birthday

Cons:

Absolutely nothing,
It was perfect

2026-05-30 via Nuitee
J
James couple gb
10
2026-05-30 via Nuitee
A
Andrew couple gb
9
Will definitely book again
Pros:

Excellent location for Royal Albert Hall

Cons:

Nothing

2026-05-29 via Nuitee
P
Paolo couple it
9
Pros:

Hotel storico elegante e intimo
Buona colazione
Spazi comuni molto accoglienti e curati

Cons:

Camera e bagno piccoli
Nessuna vista dalla finestra

2026-05-29 via Nuitee