The Gore London - Starhotels Collezione

Hotels
Starhotels
8.6 (2918 reviews)
190 Queen's Gate , London , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Old facilities
Noise issues
Lack of privacy in some rooms

Categories

Cleanliness
8.4
Some complaints about old facilities potentially indicating lower cleanliness standards.
Service
8.87
Consistently praised as friendly and helpful.
Location
9.1
Excellent location for the Royal Albert Hall and nearby attractions.
Room Quality
8.05
Some issues with room setups and old facilities affecting comfort.
Amenities
8.58
Amenities were generally well-received, but some rooms lack modern features.
Value for Money
8.45
Perceived value is good but impacted by extra costs for parking.
Food and Beverage
8.69
Breakfast and bar service received positive feedback.
Overall Experience
8.66
Overall mostly positive with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:50

Property Description

Historic Charm and Luxury
The Gore London - Starhotels Collezione, established in 1892, is a boutique hotel in South Kensington with 50 lavishly-appointed bedrooms steeped in history. Each room is uniquely furnished with hand-picked pieces, ornate beds, and Italian luxury linens from Frette.

Culinary Delights
Indulge in classic British cuisine at the on-site restaurant or sip on fine spirits at The Bar 190, famous for hosting The Rolling Stones' album launch. Enjoy the extensive collection of whiskies and rums in a setting rich with musical history.

Prime Location
Located near top attractions like Kensington Palace, Hyde Park, and world-renowned museums, The Gore offers easy access to the best of London. Explore upscale shopping in Knightsbridge and enjoy the vibrant nightlife of the West End just minutes away.
Ready to experience luxury and history at The Gore London? Book your stay now!

Important information:

Only Junior Suites can accommodate an extra guest by adding a roll-away bed or a sofa bed. This request is subject to availability and and costs GBP 45 per night. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that guests are required to show the credit card used to book the nonrefundable reservation upon check-in. If the credit card owner is not one of the guests, the hotel will require a copy of the credit card owner’s ID and credit card. When booking more than 5 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LON

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs GBP 30 per day.

Location

Guest Reviews

8.6
Based on 2918 reviews
Cleanliness: 8.4
Service: 8.87
Location: 9.1
Room Quality: 8.05
Amenities: 8.58
Value for Money: 8.45
Food and Beverage: 8.69
Overall Experience: 8.66
M
Marina family_with_children fr
10
Wonderful stay 😍! Next time in London this hotel will be my priority!
Pros:

One of the best hotel I ever visited!!

2026-04-11 via Nuitee
H
Huw couple gb
7
Neutral
Pros:

Location

Cons:

Size of the room

2026-04-09 via Nuitee
E
Elizabeth family_with_children gb
10
Pros:

The location

2026-04-07 via Nuitee
P
Paul family_with_children gb
10
Pros:

Service brilliant

Cons:

Room

2026-04-06 via Nuitee
R
Rachael extended_group gb
9
2026-04-05 via Nuitee
H
Herbert couple gb
9
2026-04-05 via Nuitee
W
Woodcock family_with_children gb
10
Excellent stay for a birthday celebration
Pros:

Excellent communication before and during the stay - going as far to offer upgrades and additional extras for my husband's 50th. All very friendly with my two children. Fantastic location and period luxury. The staff serving breakfast were all absolutely wonderful.

Cons:

Took twenty minutes to be served at the bar and then they added a service charge on an order for two drinks, despite being sat directly at the bar and them forgetting our order.

2026-04-05 via Nuitee
J
Jamie couple gb
6
Primarily chose this hotel due to close proximity to Albert Hall.
Pros:

Location

Cons:

The hotel felt tired. Room decor was dated and small. Somewhat understandable given the age of the hotel

2026-04-05 via Nuitee
M
Mark couple it
8
Very nice friendly cozy hotel. The experience spoiled by an unexpected service charge.
Pros:

A nice cosy hotel centrally located. Beds were very comfortable.

Cons:

I didn’t like the surprise addition of a service charge which i had to pay on checking out on top of the room charge I had already paid.

2026-04-02 via Nuitee
J
Jean-Marc family_with_children fr
9
Pros:

Charmant hôtel avec un personnel très aimable. Un excellent petit-déjeuner et un bar très agréable. Nous y avons très bien dîné.

Cons:

La chambre. Trop petite, trop sombre et très triste avec une décoration démodée ( lit avec baldaquin). Il fallait un petit marche-pied pour monter dans le lit.

2026-04-02 via Nuitee
M
MaxFS family_with_children de
3
Cons:

Extrem unzuverlässig. Auf Emails wird nicht geantwortet.

2026-04-01 via Nuitee
L
Lynsey couple gb
10
A real treat for our visit to the royal albert hall
Pros:

We were unexpectedly upgraded which is rare but a very nice touch.
Great location

Cons:

Not applicable

2026-04-01 via Nuitee
L
Leah couple us
9
2026-03-31 via Nuitee
S
Sebastian solo_traveller de
9
2026-03-30 via Nuitee
D
Darren couple gb
9
2026-03-30 via Nuitee
M
Morgan65 family_with_children gb
9
2026-03-30 via Nuitee
M
MARCO VICENTINI extended_group it
9
2026-03-29 via Nuitee
R
ReGina extended_group us
10
Pros:

Wonderful stay!! The hotel was exceptionally clean and the staff was very welcoming. You can’t beat the location!!!

2026-03-29 via Nuitee
F
Finstersmum couple gb
10
Pros:

2md stay here, its a delightful hotel

2026-03-29 via Nuitee
T
Tom couple gb
10
Very enjoyable
Pros:

Location to RAH

Cons:

Nothing

2026-03-29 via Nuitee