The Gore London - Starhotels Collezione

Hotels
Starhotels
8.6 (3089 reviews)
190 Queen's Gate , London , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Old facilities
Noise issues
Lack of privacy in some rooms

Categories

Cleanliness
8.4
Some complaints about old facilities potentially indicating lower cleanliness standards.
Service
8.87
Consistently praised as friendly and helpful.
Location
9.1
Excellent location for the Royal Albert Hall and nearby attractions.
Room Quality
8.05
Some issues with room setups and old facilities affecting comfort.
Amenities
8.58
Amenities were generally well-received, but some rooms lack modern features.
Value for Money
8.45
Perceived value is good but impacted by extra costs for parking.
Food and Beverage
8.69
Breakfast and bar service received positive feedback.
Overall Experience
8.66
Overall mostly positive with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:50

Property Description

Historic Charm and Luxury
The Gore London - Starhotels Collezione, established in 1892, is a boutique hotel in South Kensington with 50 lavishly-appointed bedrooms steeped in history. Each room is uniquely furnished with hand-picked pieces, ornate beds, and Italian luxury linens from Frette.

Culinary Delights
Indulge in classic British cuisine at the on-site restaurant or sip on fine spirits at The Bar 190, famous for hosting The Rolling Stones' album launch. Enjoy the extensive collection of whiskies and rums in a setting rich with musical history.

Prime Location
Located near top attractions like Kensington Palace, Hyde Park, and world-renowned museums, The Gore offers easy access to the best of London. Explore upscale shopping in Knightsbridge and enjoy the vibrant nightlife of the West End just minutes away.
Ready to experience luxury and history at The Gore London? Book your stay now!

Important information:

Only Junior Suites can accommodate an extra guest by adding a roll-away bed or a sofa bed. This request is subject to availability and and costs GBP 45 per night. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that guests are required to show the credit card used to book the nonrefundable reservation upon check-in. If the credit card owner is not one of the guests, the hotel will require a copy of the credit card owner’s ID and credit card. When booking more than 5 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LON

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs GBP 30 per day.

Location

Guest Reviews

8.6
Based on 3089 reviews
Cleanliness: 8.4
Service: 8.87
Location: 9.1
Room Quality: 8.05
Amenities: 8.58
Value for Money: 8.45
Food and Beverage: 8.69
Overall Experience: 8.66
A
Amina extended_group gb
9
Pros:

We were being taken out for dinner and a gig at the RAH so it was a perfect location. The bar was lively after the gig which was very cool. Loved the old style London House vibe and the little window seat in our room. Small and cosy for one night only.

2026-07-04 via Nuitee
M
Mathew couple gb
10
Pros:

Great hotel in a fantastic location

2026-07-03 via Nuitee
P
Philip couple gb
9
2026-07-03 via Nuitee
C
Clara couple gb
8
2026-07-03 via Nuitee
L
Lyn family_with_children gb
7
Pros:

The hotel was really lovely, and staff very friendly. Beautiful (and quirky) place :)

Cons:

I use booking.com so that i can pay up front and know the accommodation is paid for. Unfortunately when i came to settle the bill with The Gore they decided to add nearly £15 per room accommodation service charge. I was very disappointed but I didnt feel i could argue about it when the invoice had been printed and we were stood at the desk with other customers watching on.

2026-07-03 via Nuitee
J
J couple gb
10
2026-07-02 via Nuitee
C
Cliff couple gb
9
2026-07-02 via Nuitee
A
Anna solo_traveller pl
8
2026-07-01 via Nuitee
A
Andrea family_with_children it
10
Notte a Londra
Pros:

In centro a Londra, hotel in stile classico inglese . Ottima la colazione

Cons:

Nulla

2026-07-01 via Nuitee
G
Geraldine couple gb
8
2026-07-01 via Nuitee
D
diane couple us
10
2026-07-01 via Nuitee
M
Mike couple im
4
Disappointing and not value for money
Pros:

It's in a great location for the South Kensington area and Hyde Park. Breakfast was excellent

Cons:

There are 5 floors but the small lift only goes up to the 4th floor. It wasn't a problem for us but can imagine other guests with mobility challenges having issues. The water pressure in the shower was very poor as was the signal on the TV

2026-06-30 via Nuitee
F
Fiona solo_traveller gb
7
2026-06-30 via Nuitee
F
Fiona couple gb
8
2026-06-29 via Nuitee
K
Karen extended_group gb
9
2026-06-29 via Nuitee
L
Lesley couple im
5
Beautiful building but the facilities could do with an upgrade
Pros:

Location was great for where we needed to be, staff were very helpful and the bed was very comfortable

Cons:

The room was incredibly small, the access would be impossible for a lot of people being in the loft and the shower did not work at all

2026-06-29 via Nuitee
C
Christine couple gb
10
Fantastic hotel
Pros:

It was great getting to our room as there was a lift
The room was very spacious and well equipped
The staff were also very attentive and the breakfast was excellent could fault it
This is not the first time we have stayed here we use every time we come to the Royal Albert hall always the same excellent service

Cons:

Nothing NIL zero

2026-06-29 via Nuitee
A
Andrea solo_traveller ch
8
Viktorianisches Kensington-Hotel
Pros:

Die Lage ist angenehm durch die Nähe zum Hydepark, sehr ruhig im schönen Kensington. Die Bar ist fantastisch und legendär; Barpersonal top. Sehr schöne Library. Grundsätzlich schönes Haus mit Geschichte.

Cons:

Frühstück ist gut; jedoch entstehen längere Wartezeiten da alles über den Service bestellt werden muss. Das Interieur ist teilweise stakt abgenutzt, was schade ist, da neue Lederbezüge auf Sesseln und Stühlen weniger angestaubt wirken würden. Es ist zwar schön, dass auf den Erhalt der viktorianischen Elemente Wert gelegt wird, aber ein Wasserhahn im Bad, der sich nicht mehr abdrehen lässt und konstant läuft, ergibt keinen Sinn mehr. Wir haben an der Reception darauf hingewiesen und es hiess, man schaue sich das an, aber es hat sich nichts geändert. Die Hygienebeutel-Halterung fält ständig von der Wand, was einfach so belassen wird. Wir hatten einmal vergessen, das Schild an der Tür für den Roomservice umzudrehen, wesswegen ich von unterwegs per Mail bat, das Zimmer zu reinigen (v.a. frische Handtücher). Dies wurde uns auch per Mail bestätigt, aber als wir abends zurückkehrten war nichts gemacht. Das war seltsam und ich musste fast per Mailverlauf meine Anfrage beweisen. Schliesslich kam noch jemand vorbei. Das Bett ist eher klein und vorallem kurz, Matraze durchgelegen.
Natürlich ist es ein teures Stadtviertel, aber den Preis rechtfertigt diese Ausstattung nicht.

2026-06-28 via Nuitee
F
Fletcher couple im
4
Underwhelming
Pros:

Staff were good

Cons:

The room was underwhelming. For the price paid, we were very disappointed with the size of the bedroom and the facilities. The bathroom needs to be updated, shower wasn’t great, and then little things like the coffee machine barely worked and there’s hardly any mirrors which my wife found frustrating for doing makeup before a wedding we were attending. Also when you leave they apply a 5% service charge on the price paid for each night there, for the drinks we had and for breakfast when we left. Living off its name.

2026-06-28 via Nuitee
T
Trudi couple au
10
Elegant and eclectic
Pros:

The hotel is close to the parks and an easy walk into the centre of London. The bar and restaurant are fabulous. We came to London for a show at the Royal Albert Hall. The V&A and Natural History Museum are close by. Great location!

2026-06-27 via Nuitee