The Gore London - Starhotels Collezione

Hotels
Starhotels
8.6 (3002 reviews)
190 Queen's Gate , London , gb

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Old facilities
Noise issues
Lack of privacy in some rooms

Categories

Cleanliness
8.4
Some complaints about old facilities potentially indicating lower cleanliness standards.
Service
8.87
Consistently praised as friendly and helpful.
Location
9.1
Excellent location for the Royal Albert Hall and nearby attractions.
Room Quality
8.05
Some issues with room setups and old facilities affecting comfort.
Amenities
8.58
Amenities were generally well-received, but some rooms lack modern features.
Value for Money
8.45
Perceived value is good but impacted by extra costs for parking.
Food and Beverage
8.69
Breakfast and bar service received positive feedback.
Overall Experience
8.66
Overall mostly positive with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:50

Property Description

Historic Charm and Luxury
The Gore London - Starhotels Collezione, established in 1892, is a boutique hotel in South Kensington with 50 lavishly-appointed bedrooms steeped in history. Each room is uniquely furnished with hand-picked pieces, ornate beds, and Italian luxury linens from Frette.

Culinary Delights
Indulge in classic British cuisine at the on-site restaurant or sip on fine spirits at The Bar 190, famous for hosting The Rolling Stones' album launch. Enjoy the extensive collection of whiskies and rums in a setting rich with musical history.

Prime Location
Located near top attractions like Kensington Palace, Hyde Park, and world-renowned museums, The Gore offers easy access to the best of London. Explore upscale shopping in Knightsbridge and enjoy the vibrant nightlife of the West End just minutes away.
Ready to experience luxury and history at The Gore London? Book your stay now!

Important information:

Only Junior Suites can accommodate an extra guest by adding a roll-away bed or a sofa bed. This request is subject to availability and and costs GBP 45 per night. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that guests are required to show the credit card used to book the nonrefundable reservation upon check-in. If the credit card owner is not one of the guests, the hotel will require a copy of the credit card owner’s ID and credit card. When booking more than 5 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LON

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs GBP 30 per day.

Location

Guest Reviews

8.6
Based on 3002 reviews
Cleanliness: 8.4
Service: 8.87
Location: 9.1
Room Quality: 8.05
Amenities: 8.58
Value for Money: 8.45
Food and Beverage: 8.69
Overall Experience: 8.66
D
Danièle couple fr
10
Excellent stay in beautiful classic hotel near park, located in s. Kensington area.
Pros:

Beautifully appointed hotel and bedroom with classic furniture. Super clean and comfortable beds and soundproofed rooms. Very attentive and personable staff. Separate dining room for breakfast lunch dinner. Great breakfast. Separate bar area. Nice library for relaxing times. Very welcoming of our small dog. Super safe area..Indeed south kensington is very pleasant with kensington park 2 min away, the Victoria and Albert museum and Royal Albert hall for concerts. This is our second stay in this hotel and we will make it our home away from home in London. Cannot wait to be back.

Cons:

nothing!

2026-05-16 via Nuitee
D
Derek couple au
10
Highly recommend The Gore, located for easy access to all the sights.
Pros:

The hotel was exceptional, rooms were amazing, super comfy beds. Breakfast was great and our 3 nights there was a lovely way to end our UK holiday. Perfectly located to access all the sights.

Cons:

Nothing to say

2026-05-16 via Nuitee
K
Kim solo_traveller je
9
Very good
Pros:

Vintage

2026-05-15 via Nuitee
M
Matt solo_traveller gb
10
Pros:

A beautiful, decadent hotel with a rich history and rock n roll pedigree, if you love the rolling stones, you're in for a treat!

Perfectly located a stones throw from the Albert Hall for concert/event attendees and the natural history and science museums are a short walk away too.

I stayed in the Queen Elizabetg Suite which was immaculately presented and luxurious.

Very much enjoyed my stay, would recommend to all!

Cons:

N/A

2026-05-15 via Nuitee
C
Chris couple gb
9
A great stay and would use again
Pros:

Great location and friendly staff

Cons:

Nothing comes to mind.

2026-05-15 via Nuitee
K
Keith couple gb
9
comfortable stay
Pros:

great location and stylish accomodation.

Cons:

small detail - asked for more shower jel but it did not arrive

2026-05-15 via Nuitee
M
Marilyn solo_traveller gb
10
Superb hotel 10/10
Pros:

Everything. Perfect hotel . Quaint Englishness at its finest.
Top quality bed linen,, pillows and duvet beauriful china V&A cups, beautiful room and bathroom. Slippers and robes. Superb staff. Excellent quality food. Didn' t want the stay to end. Oh yes , and it,'s perfect for the Royal Albert Hall

Cons:

If i had to be very very picky light wasn' good for applying make up

2026-05-15 via Nuitee
S
Sidhra couple gb
7
Did the job for its intended purpose, would likely stay elsewhere in future.
Pros:

Stayed at The Gore for one night due to its convenient location for a concert at Royal Albert Hall. It was easy to locate using Google Maps. We were upgraded from a cosy double to a superior double room on arrival. The gentleman at the front desk offered to show us to the room (which was not required, and so we were shown to the lift instead) and provided information on the complimentary items (milk, tea and coffee). Breakfast was offered at a discounted rate, although we did not use this.

The hotel has a traditional boutique style, with artwork, framed mirrors throughout the hallways and tapestries along the staircase. The bed and bedding were comfortable, with lighting turned on before our stay. As the building is older, the flooring throughout the building and room was creaky and slightly uneven, which we figured would be the case but is worth noting for future guests. Lovely, thick dressing gowns in the bathroom, slippers with padding and plenty of towels provided. A few toiletries by Penhaligons.

We were aware that a 5% service charge would be applicable upon payout, regardless of whether additional services were used, having seen this mentioned in previous reviews. The staff member at check-out clearly explained the charge, confirmed we were happy to pay it and advised that it contributes towards staff and service. For anyone booking through Booking.com with Genius discounts or credits applied, it is worth noting that the 5% service charge is calculated using the overall booking value rather than the reduced amount personally paid after Booking.com contributions.

Cons:

Minor issue at check-in; a staff member had difficulty locating our booking despite both first name and surname being provided. Another member of staff checked the booking confirmation on my phone against their system and located it without issue. The situation itself was not a concern, however hearing “Are you sure?” afterwards came across slightly odd.

The room upgrade was appreciated, however the superior double was still very compact. The room photographs on Booking.com appear to make the rooms look larger than they are in reality. Room also smelled musty. The bathroom was (as expected) old, with the shower having poor water pressure - but I can see these are in the process of being renovated as per responses to reviews.

There appeared to be a noticeable amount of dust around the canopy curtains surrounding the bed, which caused repeated sneezing. The room would likely benefit from a more thorough deep clean.

While we were aware of the 5% service charge in advance, it did feel unusual that the charge applied regardless of whether any additional services were used during the stay (I'm aware that responses state it can be removed but let's be honest, who would really ask?). This was not a major issue, but it stood out further when compared with a stay at One Aldwych the following week, where the overall level of service was considerably more comprehensive. During that stay, we also received a room upgrade, *all* in-room snacks and drinks (of which there were many) were complimentary, and an automatic turn-down service was provided while we were out in the evening. Housekeeping refreshed the room despite minimal use, including resetting the bed and curtains, placing slippers by the bedside, providing fresh truffles from the chef and even drying down the shower after use. In comparison, that level of attention and service felt more aligned with the purpose of an added service charge.

2026-05-15 via Nuitee
R
Robert family_with_children au
10
Cool place, good value for money and close to museums, Kensington palace,Harrods
Pros:

Older style with some character, not a boring sterile modern hotel.
Great breakfast selection with good food to set you up for the day exploring.

2026-05-14 via Nuitee
B
Bowen solo_traveller sg
9
Pros:

The location is good, especially you are going to Royal Albert Hall, just a few minutes' walk. The hotel is beautiful and staff is helpful. The room is clean and the bed is comfortable.

2026-05-14 via Nuitee
M
Marie solo_traveller gb
6
Everything about this hotel was wonderful apart from our bedroom
Pros:

Great location
Old world charm
Great restaurant

Cons:

Our bedroom was too small, cold, outdated,
And Impractical

2026-05-14 via Nuitee
C
Caroline couple gb
9
2026-05-13 via Nuitee
J
Jennifer couple de
10
2026-05-13 via Nuitee
M
Matthew couple gb
10
We only stayed one night and didn’t have breakfast but loved the hotel. Didn’t like the fact a service charge was added
Pros:

The decor and location for the Royal Albert Hall were both superb.

Cons:

Nothing.

2026-05-13 via Nuitee
A
Angela couple us
10
2026-05-12 via Nuitee
E
Erica extended_group se
10
Pros:

Stilfullt och ombonat med omtänksam och professionell personal.

2026-05-12 via Nuitee
K
Kathrin couple de
8
2026-05-11 via Nuitee
M
Monica extended_group se
10
2026-05-11 via Nuitee
N
NomadicMurrays couple ae
9
Delightful. Lovely old-style grandeur and comfort with a very friendly, warm and professional team
Pros:

The second room was really lovely. I wasn't keen on the first rooms bathroom, so they moved us to the Judy Garland Suite. The rooms, like the hotel, are old world velvet and four posters. Real character and old-world charm. The staff were amazing and genuinely lovely. From Samuel (master mixologist and drinks artist) in the bar to Julian on the desk, breakfast team et al. Also, the very best location if you are attending events at the Royal Albert Hall and around Kensington.

Cons:

Sadly, some partygoers decided to continue in their room at 4am on our checkout day. The front desk dealt with them but not before they woke us. Being an old building, the creaking and shaking reverberates down through the floors.

2026-05-11 via Nuitee
S
Stewart solo_traveller nz
8
Brilliant, comfortable
Pros:

Location

Cons:

Heritage and quirkiness

2026-05-10 via Nuitee