The Gore London - Starhotels Collezione

Hotels
•
Starhotels
8.6 (2812 reviews)
190 Queen's Gate , London , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Old facilities
Noise issues
Lack of privacy in some rooms

Categories

Cleanliness
8.4
Some complaints about old facilities potentially indicating lower cleanliness standards.
Service
8.87
Consistently praised as friendly and helpful.
Location
9.1
Excellent location for the Royal Albert Hall and nearby attractions.
Room Quality
8.05
Some issues with room setups and old facilities affecting comfort.
Amenities
8.58
Amenities were generally well-received, but some rooms lack modern features.
Value for Money
8.45
Perceived value is good but impacted by extra costs for parking.
Food and Beverage
8.69
Breakfast and bar service received positive feedback.
Overall Experience
8.66
Overall mostly positive with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:50

Property Description

Historic Charm and Luxury
The Gore London - Starhotels Collezione, established in 1892, is a boutique hotel in South Kensington with 50 lavishly-appointed bedrooms steeped in history. Each room is uniquely furnished with hand-picked pieces, ornate beds, and Italian luxury linens from Frette.

Culinary Delights
Indulge in classic British cuisine at the on-site restaurant or sip on fine spirits at The Bar 190, famous for hosting The Rolling Stones' album launch. Enjoy the extensive collection of whiskies and rums in a setting rich with musical history.

Prime Location
Located near top attractions like Kensington Palace, Hyde Park, and world-renowned museums, The Gore offers easy access to the best of London. Explore upscale shopping in Knightsbridge and enjoy the vibrant nightlife of the West End just minutes away.
Ready to experience luxury and history at The Gore London? Book your stay now!

Important information:

Only Junior Suites can accommodate an extra guest by adding a roll-away bed or a sofa bed. This request is subject to availability and and costs GBP 45 per night. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that guests are required to show the credit card used to book the nonrefundable reservation upon check-in. If the credit card owner is not one of the guests, the hotel will require a copy of the credit card owner’s ID and credit card. When booking more than 5 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LON

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs GBP 30 per day.

Location

Guest Reviews

8.6
Based on 2812 reviews
Cleanliness: 8.4
Service: 8.87
Location: 9.1
Room Quality: 8.05
Amenities: 8.58
Value for Money: 8.45
Food and Beverage: 8.69
Overall Experience: 8.66
D
David • family_with_children • ie
9
2026-02-14 • via Nuitee
S
Sean • extended_group • gb
10
Lovely hotel, great location for The Royal Albert
2026-02-14 • via Nuitee
J
Jeremy • couple • gb
9
Extra special anniversary stay highly recommend
Pros:

All of it!

Cons:

Only thing with room was it was just so hot and we could not get the aircon on

2026-02-13 • via Nuitee
A
Angela • family_with_children • gb
10
12 of us stayed, we all loved it.
Pros:

Pretty much everything.
Staff were so friendly and helpful, before and during the stay.
Rooms were decent size, comfortable and clean.
Breakfast was good.
Nice to have a lounge/library to use as well.
Dog friendly.
Location is excellent for the Royal Albert Hall.

I may have to ring up to find out what mattresses they use as it was really comfy for me (thats obviously personal taste).

Cons:

The following would not put me off staying here again. More for awareness.

Not really disabled friendly due to it being an older building. This is not the fault of the hotel. A member of our group uses a walking stick and they managed the steps in/out the building and there is a smaller lift.

2026-02-12 • via Nuitee
A
Andrew • solo_traveller • gb
8
2026-02-12 • via Nuitee
M
Mariano • couple • ar
10
2026-02-12 • via Nuitee
J
Jay • family_with_children • gb
10
Pros:

We've been once before around the time we got together and were so immensely impressed that for our anniversary this year we returned - couldn't have been more special. They really took care of us and went above and beyond to ensure we were looked after, making a special effort to recognise our anniversary. The staff are genuine and their hospitality felt warm and natural. We honestly can't wait to come back whenever we're in London - although we'll make sure we don't wait a whole year until we do! Thank you so much to everyone at The Gore x

2026-02-10 • via Nuitee
R
Richard • family_with_children • gb
10
Perfect. We were impressed from start to finish
Pros:

The two rooms we booked were exceptional and well appointed.

Breakfast was really good with a great choice

Overall., the staff were outstanding and so helpful.

2026-02-09 • via Nuitee
S
Sadka • family_with_children • bg
10
2026-02-09 • via Nuitee
M
Münir • couple • tr
9
2026-02-09 • via Nuitee
A
Alessandro • solo_traveller • ch
10
Pros:

Gorgeous Hotel and staff accommodating.

2026-02-09 • via Nuitee
W
Wilma Nancy • couple • gb
10
Perfection
Pros:

The check in was smooth and the staff were super helpful from the outset. We booked a weekend stay with breakfast included. George made sure we got a booking for dinner which included a 15% discount. We also made use of the hotel bar. The cocktails were fabulous, and we could not fault the food. We got an upgraded room which was perfectly appointed for our needs. The hotel is a short walk from South Kensington underground and we enjoyed walking around Kensington Gardens before heading to the airport on Sunday.

2026-02-09 • via Nuitee
R
Rachel • family_with_children • gb
10
Amazing as always
Pros:

Everything is just perfect

Cons:

Nothing at all to dislike

2026-02-08 • via Nuitee
F
Flaherty • family_with_children • gb
6
2026-02-08 • via Nuitee
K
kevin • family_with_children • gb
7
Pros:

great breakfast

Cons:

The phishing scam that came from The Gore.

2026-01-31 • via Nuitee
S
Sarah • family_with_children • gb
9
Beautiful hotel in the perfect location.
Pros:

Beautiful hotel in the perfect location for the Royal Albert Hall. Staff lovely and very helpful.

2026-01-30 • via Nuitee
S
STAN • couple • gb
8
A fine place to stay when visiting the Kensington attractions
Pros:

Terrific location, great ambience, lovely staff

Cons:

The bathroom needed an overhaul - particularly the shower!

2026-01-30 • via Nuitee
S
Stuart • couple • gb
9
Save for the above - exceptional!
Pros:

Everything was exceptional.

Cons:

On check in we were told that we had afternoon tea included and could have the afternoon that afternoon or the following day; on check out that wasn’t the case and we had to pay an extra £150

2026-01-30 • via Nuitee
M
Mari • couple • au
10
2026-01-29 • via Nuitee
N
Nicole • couple • de
10
2026-01-29 • via Nuitee