Home2 Suites by Hilton Harvey New Orleans Westbank

Hotels
Home2 Suites by Hilton
8.7 (160 reviews)
1701 11th Street , Harvey , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent staff
Nice location
Clean rooms
Good amenities
Cons:
Parking issues
Need for room updates

Categories

Cleanliness
8.16
General sentiment indicates cleanliness was good, though a couple of drawers were mentioned as broken.
Service
9.13
Staff in the early morning were noted as excellent, contributing positively to the service quality.
Location
9.17
The property is noted to have a nice location, enriched by landscaping.
Room Quality
8.62
Rooms were generally nice, but some updates are needed, particularly on sofa beds and TVs.
Amenities
8.65
Amenities were quite good, despite minor issues with air conditioning noted as a complaint.
Value for Money
8.61
The overall experience suggests a reasonable value for money, maintaining standard expectations.
Food and Beverage
8.66
No specific mentions; assumed standard quality for this hotel tier.
Overall Experience
8.63
Guests reported an amazing stay overall despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:59

Property Description

Modern Accommodations
Home2 Suites by Hilton Harvey New Orleans Westbank offers contemporary rooms with private bathrooms, ensuring a comfortable stay for guests.

Convenient Amenities
Guests can enjoy free WiFi, a shared lounge, and a 24-hour front desk, providing convenience and connectivity throughout their stay.

Relaxing Outdoor Space
Unwind at the sun terrace offered by Home2 Suites by Hilton Harvey New Orleans Westbank, a perfect spot to soak up the sun and enjoy moments of relaxation.

Book your stay now at Home2 Suites by Hilton Harvey New Orleans Westbank for a memorable and comfortable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 160 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.63
N
Naomi couple us
9
This was a nice location, good staff, very clean with on sight parking we definitely would recommend and stay agai
Pros:

We enjoyed our stay and liked the area

Cons:

We have no dislikes

2026-01-31 via Nuitee
G
Gregory family_with_children us
9
2026-01-07 via Nuitee
D
Davina couple us
8
2025-11-03 via Nuitee
M
Mark couple us
8
2025-10-27 via Nuitee
L
Lester Bolon family_with_children us
10
Hotel, staff, cleanliness, breakfast and all accommodations excellent.
Pros:

Clean, pretty, parking lot very lite up, location and the landscaping!

Cons:

I was NOT able to always park in a handicap spot. My son is a quadriplegic and has a ramp to enter and exit the van.. Cars were parked there nightly… A couple of drawers were broken.

2025-10-03 via Nuitee
L
Lynn
8
Pros:

Everything about the stay from: the front desk service, housekeeping, cleanliness, amenities and breakfast, was perfect..

Due to renovations I assume, the handicapp parking was not assessible making parking extremely challenging when you have multiple residents in wheelchairs..

THE REASON I GAVE COMFORT A LOW SCORE IS THE TOILETS IN THE HANDICAP ROOMS.. THEY ARE TOO LOW TO THE GROUND AND THEY DO NOT HAVE SUPPORT RAILS.. MY FAMILY AND I WERE THERE FOR A FAMILY REUNION.. WE HAD 3 HANDICAP ROOMS.. 2 KING SUITES AND 1 DBL QUEEN SUITE.. NONE OF THE TOILETS HAD SUPPORT RAILS.. I HAD TO PURCHASE A RAISED POTTY SEAT, WHICH I HAD NO USE FOR AFTER THIS HOTEL STAY.. WE WERE THERE LABOR DÀY WEEKEND.. WE ALL CHECKED IN FRI, 29AUG.. TWO CHECKED OUT SUN, 31AUG AND LAST CHECKED OUT TUE, 02SEP.. LAST NAMES, MCCARTER, JOSEPH AND CLARK.. ROOMS 107, 230 AND 101..

2025-09-06 via Nuitee
W
Walis
10
Pros:

Staff in the early morning eas excellent

2025-08-11 via Nuitee
V
Veronica family
8
Pros:

Nice property and nice staff. The rooms could be updated, like the sofa bed and tv

2025-07-20 via Nuitee
D
Demetrius
10
Home 2 suites
Pros:

Room was very clean, nice.! My only complaint was that I felt as if the air was not super cold. Maybe it was because the outside temp was 100+ lol. Overall we had an amazing stay

2025-06-24 via Nuitee
K
Kendra review category business travellers us
10
Exceptional
2025-06-09 via Nuitee
D
David family
10
Pros:

Pets allowed

2025-05-19 via Nuitee
K
Katanya partner
10
Pros:

seamless check in

2025-05-11 via Nuitee
E
Ed
10
Pros:

So tv didn't work they were quick to fix staff was top notch. There are a lot of workers that stay here so parking was at a premium. It stormed so don't know about outside features i would still recommend

2025-05-08 via Nuitee
F
Ftd1010 Family us
6
Ok
Pros:

Mrs Patrice who works the breakfast is awesome. Our 1st night was horrible. Front desk relocated us the remaining days. Our stay after changing rooms was good. Note, there’s no management or maintenance staff on weekends so keep that in mind. Also management NEVER reached out as promised. That was 4/11. It’s now 4/29

2025-04-29 via Tripadvisor
N
Nikita young couple us
1
Bad
Pros:

I’m waiting on my refund

2025-04-18 via Nuitee
J
Joy family
6
Pros:

Staff was nice and accommodating, facility needs work. Electrical issues in our rooms went on and off randomly, cable channels did not work. Window blackout screen severely worn. Pillows were sub-standard. Entrance into property very limited.

2025-03-18 via Nuitee
L
Linda young couple us
9
Superb
2025-01-06 via Nuitee
K
Kimberly family
10
Pros:

Thank you ❤️

2024-12-31 via Nuitee
B
Brittney family with young children us
1
horrible
Cons:

we weren't able to stay because you were all booked up eventhough we had a reservation and yall charged us anyway

2024-10-24 via Nuitee
J
James family with young children us
1
Bad
Pros:

My reservation was canceled the morning of arrival because it was booked through booking.com. I had to scramble to get another hotel at a considerable increase in cost.

Cons:

Having to find another hotel at the last minute

2024-10-19 via Nuitee