DoubleTree by Hilton Madison Downtown

Hotels
Doubletree by Hilton
9.3 (433 reviews)
525 West Johnson Street , Madison , us

Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Great location
Cons:
Heating issue in room
Limited amenities for ADA rooms

Categories

Cleanliness
9.34
The facility was clean and staff was friendly.
Service
9.81
Staff was friendly, very helpful, and professional.
Location
9.85
Great location with convenient access to downtown.
Room Quality
8.3
Some issues with heating in a room.
Amenities
8.83
Standard quality for this hotel tier.
Value for Money
9.29
Good pricing for the services offered.
Food and Beverage
9.34
Food was excellent and served hot.
Overall Experience
9.61
Had a pleasant stay despite some challenges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:58

Property Description

Convenient Location
Located near the University of Wisconsin, DoubleTree by Hilton Madison Downtown offers easy access to Downtown Madison's attractions, making it the perfect choice for exploring the city.

Comfortable Accommodations
With modern amenities like flat-screen TVs, microwave, and refrigerator in each room, guests can relax and unwind in style. The private bathrooms with bath or shower add a touch of luxury to your stay.

Fantastic Amenities
From the 24-hour business center to the fitness center and outdoor patio, the hotel ensures that guests have everything they need for a comfortable and enjoyable stay.

Experience the best of Madison at DoubleTree by Hilton Madison Downtown. Book your stay now for a memorable visit!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability at check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that this property does not offer additional beds.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 20 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.3
Based on 433 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.85
Room Quality: 8.3
Amenities: 8.83
Value for Money: 9.29
Food and Beverage: 9.34
Overall Experience: 9.61
C
Christine family_with_children us
10
2026-04-18 via Nuitee
L
Lary solo_traveller us
10
I'll be back!
Pros:

Facility great, but most importantly, the staff were outstanding.

Cons:

?

2026-04-11 via Nuitee
V
vanha solo_traveller us
10
Can’t wait to come back!
Pros:

Amazing stay!!! Everyone was sooooo nice

Cons:

None

2026-04-07 via Nuitee
R
Robert couple us
10
2026-04-06 via Nuitee
C
Coleman couple us
8
Great location.
Pros:

Location and the building is nice.

Cons:

There isn’t much soundproofing for the rooms, so if there’s a noisy room on your floor you’ll definitely hear them in your room.

2026-04-06 via Nuitee
L
Laura couple us
10
Great location in Madison, super helpful staff.
Pros:

Great location, staff, amenities.... Nearly perfect. Bed very comfy, nice work space. Cookies on demand.

Cons:

The pipes in the bathroom were a little musical--almost like a harmonica softly in the background. The water pressure okay.

2026-04-06 via Nuitee
C
Chris extended_group us
10
Pros:

Everything was great! From the moment I checked in, the front desk people were very professional and friendly!

2026-04-05 via Nuitee
M
Milan solo_traveller cz
10
Pros:

Overall a wonderful experience. The room was meticulously clean and spacious, the staff very friendly and the breakfast buffet offered a lot of rotating choices. I also visited the gym which is well maintained. Good location for Kohl Center and UW campus. A couple of blocks away there's a bus stop with buses coming to/from Chicago and O'Hare.

2026-04-05 via Nuitee
M
Marianna solo_traveller pl
10
2026-04-01 via Nuitee
E
Elaine couple us
10
Pros:

The location was great. They have a complimentary shuttle that will take you anywhere within a 2 mile radius which is very convenient!

2026-04-01 via Nuitee
B
Bhavesh extended_group us
9
Pros:

Location, staff

2026-03-31 via Nuitee
J
Johnson couple us
10
Pros:

Early morning travel, even in construction areas, was a breeze.

Cons:

Nothing, amazing experience. 👏

2026-03-30 via Nuitee
P
Patty couple us
7
Pros:

Location and friendly staff

Cons:

Room smelled a little... not horrible but it had a certain stale smell to it when we walked in. The bathroom counter space was tight.

2026-03-30 via Nuitee
H
Heilman couple us
10
Absolutely and amazing stay all around.
Pros:

The view was absolutely amazing.

Cons:

I have absolutely no gripes

2026-03-27 via Nuitee
K
Kathryn solo_traveller us
10
Very good
Cons:

Tv service. Was not a ne of the best. Limited channels and not easy to use.

2026-03-22 via Nuitee
H
Hatice Tuba couple tr
10
2026-03-18 via Nuitee
M
Marc solo_traveller jp
9
2026-03-13 via Nuitee
G
Gina solo_traveller us
10
I was in Madison for mother daughter weekend. The double tree is so close to everywhere I needed to be
Pros:

Best location

Cons:

Nothing

2026-03-10 via Nuitee
A
Abner solo_traveller us
9
Excellent value in the heart of campus.
Pros:

added bonus was the free van shuttle service to any spot within 2 miles of the hotel (although there is an option to tip, which i did)

2026-02-28 via Nuitee
M
Melissa couple us
9
Pros:

Clean, customer service was wonderful, and rooms were warm, cozy and makes you feel at peace away from home.

2026-02-24 via Nuitee