Best Western Naperville Inn

Hotels
Best Western
8 (727 reviews)
1617 Naperville Wheaton Rd , Naperville , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Breakfast could be better

Categories

Cleanliness
6.83
Issues with bathroom cleanliness reported; needs improvement.
Service
8.3
Staff were friendly, welcoming, and helpful throughout my stay.
Location
8.34
Great location with various restaurants and supermarkets nearby.
Room Quality
7.79
Overall room quality was good, though there were some minor complaints.
Amenities
8.82
Facilities such as new Smart TVs and decent breakfast options.
Value for Money
8.28
Excellent value for the price with quality services.
Food and Beverage
7.83
Breakfast options were decent, but could be improved.
Overall Experience
7.8
Generally positive experiences; minor areas for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:29

Property Description

Convenient Location
Located within 15 minutes of Wheaton College and the Chicago Premium Outlets, the Best Western Naperville Inn offers easy access to nearby attractions.

Modern Amenities
Guests can enjoy a 24-hour gym, free wired internet, and complimentary WiFi in all rooms. Each room is equipped with a microwave, coffee-making facilities, and a refrigerator, ensuring a comfortable stay.

Deluxe Accommodations
The spacious rooms feature a 37-inch flat-screen cable TV with HBO channels, perfect for relaxing after a day of exploring. Start your day with hot breakfast sandwiches and take advantage of the on-site business center and free newspaper.

Experience convenience and comfort at the Best Western Naperville Inn. Book your stay now for a memorable visit.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with dogs, please note that an extra charge of 20 USD per dog, per night applies.

Please note that cats are not allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Property Accessibility

Total Disability Score: 48
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

8
Based on 727 reviews
Cleanliness: 6.83
Service: 8.3
Location: 8.34
Room Quality: 7.79
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 7.8
D
David couple us
8
comfortable
Pros:

Clean

2026-07-24 via Nuitee
J
Jeannine couple us
10
2026-07-23 via Nuitee
D
DOUGLAS couple us
1
Did not sleep well because of being afraid of bugs.
Pros:

Nothing

Cons:

It was not kept up. Old/ wet/ musty/ worried all nite about bed bugs. Would never recommend.
Scratchy sheets. Wet carpet.

2026-07-21 via Nuitee
5
565jacquelynp Friends getaway
2
Won't be back
Pros:

This hotel is in desparate need of a renovation. I traveled with a group via Diamond Tours. We weren't made away of the accomodations until two days prior to departure. Pulling up, I was immediately disappointed. There was a stuffiness to the room, and a slight odor. I immediately sprayed air freshner. I honestly wasn't aware that Best Western was still in business. I would not recommend this location to anyone until upgrades are made. The breakfast area was small and closed off. It wasn't a welcoming area to eat. Our group had several issues, water not working, mold in some rooms, air conditioning not working. The bathroom made me happy that I travel with shower shoes. Overall, it wasn't a pleasant stay.

2026-07-19 via Tripadvisor
A
Andy solo_traveller us
10
2026-07-19 via Nuitee
N
Nicole solo_traveller us
9
Pros:

Friendly staff and very quiet rooms.

Cons:

They ran short on a few breakfast items but it was almost 9 a.m. Breakfast was very good though!

2026-07-19 via Nuitee
G
Gregory solo_traveller us
3
2026-07-17 via Nuitee
S
Smooth84 solo_traveller us
10
2026-07-13 via Nuitee
A
Afable solo_traveller us
10
Pros:

The mattress was firm. The breakfast was good. Ty

Cons:

The AC in the wasn't cool enough

2026-07-13 via Nuitee
D
Dawn family_with_children us
9
Perfect overnight stay when you don’t need the fluff
Pros:

There was somewhere in tear in the room chips and the frame around the mirror. The breakfast exceeded my expectations. Which is super important for my son. He’s a foodie.

Cons:

He said there was somewhere in chair in the room. It is definitely an older hotel that we literally just needed a place to stay for one night while we’re traveling to our main destination.

2026-07-12 via Nuitee
S
Smooth84 solo_traveller us
10
2026-07-11 via Nuitee
I
Irina family_with_children us
5
Cons:

Забронировали этот отель только из за того что указано было в описании размер номера 37 кВ,это чистый обман,номер маленький,на одеялах есть пятна и от сигарет пропалено.

2026-07-10 via Nuitee
K
Kristine couple us
7
Pros:

Friendly staff, clean

Cons:

Sits on the corner of a weird busy intersection. Learned quick the back ways of the road

2026-07-09 via Nuitee
K
KILYONG solo_traveller ca
10
2026-07-06 via Nuitee
V
Vickie couple us
8
Clean and good location
Pros:

Location
Clean

Cons:

Breakfast

2026-07-06 via Nuitee
V
Vickie couple us
8
Clean motel
Pros:

Clean and lots of good areas to walk the dog! Good breakfast.

Cons:

Little pricy, but it was a holiday. Front desk could have been more friendly.

2026-07-05 via Nuitee
P
Paul couple us
10
I enjoyed my service, the facilities and the cleanliness of the hotel.
Pros:

Everything!

Cons:

Nothing!

2026-07-01 via Nuitee
S
SHIRLEY solo_traveller gb
8
Pros:

Ideally situated for our visit to family nearby. Good choice of breakfast. Friendly helpful staff

2026-06-30 via Nuitee
E
Edana solo_traveller us
10
2026-06-27 via Nuitee
S
Shalini and Atul Gauba couple in
10
Will come again next year
Pros:

Everything was Good Right from the General Manager to the Housekeeping Maid

Cons:

No Vegetarian Option in Breakfast

2026-06-23 via Nuitee