Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Variety in breakfast
Cons:
Issues with cleanliness
Amenities not functioning
Room quality inconsistencies

Categories

Cleanliness
7.81
Several reviews mentioned issues like a bad smell in the room and towels that were not clean.
Service
8.98
Multiple reviews praise the attentiveness and friendliness of the staff.
Location
8.82
Many reviews highlight the hotel's excellent location being close to attractions.
Room Quality
7.97
Guests reported some issues with room facilities such as broken items and unpleasant odors.
Amenities
7.5
Some amenities like the gym and TV services were not functioning as expected.
Value for Money
8.16
General satisfaction with pricing, although some saw it as a bit overpriced.
Food and Beverage
8.41
Guests enjoyed the breakfast variety but found the quality sometimes lacking.
Overall Experience
7.98
Overall experience was positive, with some comments on areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:34

Property Description

Luxurious Spa and Fitness Centre
Indulge in relaxation at our spa and fitness centre, complete with a hot tub for the ultimate pampering experience.

Elegant Rooms with Modern Amenities
Experience comfort in our air-conditioned rooms with classic décor, equipped with free Wi-Fi, flat-screen cable TV, and a coffee maker.

Convenient Location and Excursion Assistance
Located near La Sábana Metropolitan Park, our hotel offers easy access to San José's attractions. Let our staff assist you in organizing memorable excursions.

Book now to experience the perfect blend of luxury and convenience at Hotel & Suites Rincon del Valle!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 442 reviews
Cleanliness: 7.81
Service: 8.98
Location: 8.82
Room Quality: 7.97
Amenities: 7.5
Value for Money: 8.16
Food and Beverage: 8.41
Overall Experience: 7.98
E
Eric family_with_children cr
9
2026-04-05 via Nuitee
G
Gómez Marchena family_with_children cr
10
Very good
Pros:

The restaurant and all the building

Cons:

N/A

2026-04-02 via Nuitee
R
Ramón couple cr
9
Buena
Pros:

La habitación y las camas. La atención del restaurante muy buena.

Cons:

El desayuno, el pinto no sabía bien.

2026-03-31 via Nuitee
J
Jenifer couple es
10
Pros:

Lo mejor fue Carlos y su fantástico desayuno. Salimos todos diciendo que volveríamos por tal de qué ese señor tan entrañable nos preparase de nuevo ese desayuno

2026-03-31 via Nuitee
F
Florangel solo_traveller cr
10
Excelente!
Pros:

La ubicación!

Cons:

NA

2026-03-30 via Nuitee
E
Edgar Ivan solo_traveller gt
4
2026-03-30 via Nuitee
M
Michael solo_traveller us
9
2026-03-30 via Nuitee
G
Graciela solo_traveller cr
6
Pros:

Tiene buena limpieza

Cons:

La atención de la recepción, en media atención nos dejó por atender el teléfono

El restaurante pésimo, la comida demasiado fea y la atención muy mal, solo un señor atendiendo nos sirvieron la comida,(sopa) sin cuchara y tardaron en traer las cucharas por qué no las encontraban. Las verduras no estaban cocinadas y los precios súper elevados.

2026-03-30 via Nuitee
M
Miriam solo_traveller de
9
2026-03-25 via Nuitee
J
Jonathan solo_traveller za
6
Pros:

The hotel was easy to find, in a great location, close to a park for walks, restaurants for meals, and a pharmacy. The room was neat, and the bed was comfortable. The staff was friendly and helpful. I enjoyed the locally inspired breakfast.

Cons:

My complaints are mostly about the differences between the booking.com listing and the actual property. Check-in time was listed as 14:00, but it was actually 15:00. Check-out time was listed as 12:00, but it was actually 11:00. The images on the listing made it appear as if the restaurant also serves lunch and dinner, when it only serves breakfast. My recommendation is to update the listing to correct these inaccuracies.

2026-03-25 via Nuitee
H
Humberto couple cr
10
excelente estadía con muy buen desayuno en una ubicación muy conveniente.
Pros:

la ubicación excelente, la cama super cómoda y si se aislaba los suficiente el ruido externo, el personal super amable, en especial don Carlos a la hora del desayuno super atento y amable.

Cons:

Yo si conseguí parqueo en frente del hotel, pero no cuentan con parqueo propio.

2026-03-24 via Nuitee
B
Bryan ZN couple cr
10
Pros:

Location

2026-03-23 via Nuitee
H
Hugo extended_group cr
8
2026-03-22 via Nuitee
K
KenyaBR family_with_children ni
9
Pros:

La habitacion era muy cómoda

2026-03-21 via Nuitee
V
verah20 couple gb
8
Pros:

Good location,very peaceful but no view from the room,very good fantastic breakfast

Cons:

Litle to expensive for this what is offer,is more 3 star than 4 star .Definitely to expensive for this what they offer.Parking very limited,,one small jacuzzi out of time and work.

2026-03-20 via Nuitee
V
Vargas couple cr
10
2026-03-20 via Nuitee
J
juJuan Manuel couple ar
8
Hotel 4 estrellas muy bien puestas
Pros:

El desayuno es excepcional la h ubicación no me gusto los restaurantes más cercanos están a 500 M aproximadamente

Cons:

La estadía estuvo muy bien

2026-03-15 via Nuitee
M
Magdalena family_with_children pl
4
Nie wróciłabym. Czujemy się oszukani.
Pros:

Śniadanie było dobre, świeże i obsługa podczas śniadania była super.

Cons:

Hotel zmieniał ceny pobytu, musieliśmy nagle kolejnego dnia po rozliczeniu dopłacić za nocleg, więcej niż cena na bookingu. Recepcja nie znała komunikatywnie języka angielskiego i nie była chętna do pomocy, nie mogliśmy się nawet dowiedzieć, czy w nocy można gdzieś kupić pitną wodę. Opis pokoju jest niejasny- apartament z salonem, to tak naprawdę mały pokój dla 5 osób, a rozkładana kanapa owszem- rozkłada się… ale spać można tylko na połowie, to tak jakby się nie rozkładała, a jej długość to zdecydowanie mniej niż standardowe 2m, ciepła woda szybko się kończy.
Hotel zapowiadał się super, niestety zabrakło czegoś co obroni nieprzyjemną obsługę, próbę oszukania nas i niejasny opis. Samo śniadanie to nie wszystko.

2026-03-13 via Nuitee
L
Laurie couple ca
7
2026-03-10 via Nuitee
I
Ianis family_with_children pt
6
2026-03-06 via Nuitee