Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Variety in breakfast
Cons:
Issues with cleanliness
Amenities not functioning
Room quality inconsistencies

Categories

Cleanliness
7.81
Several reviews mentioned issues like a bad smell in the room and towels that were not clean.
Service
8.98
Multiple reviews praise the attentiveness and friendliness of the staff.
Location
8.82
Many reviews highlight the hotel's excellent location being close to attractions.
Room Quality
7.97
Guests reported some issues with room facilities such as broken items and unpleasant odors.
Amenities
7.5
Some amenities like the gym and TV services were not functioning as expected.
Value for Money
8.16
General satisfaction with pricing, although some saw it as a bit overpriced.
Food and Beverage
8.41
Guests enjoyed the breakfast variety but found the quality sometimes lacking.
Overall Experience
7.98
Overall experience was positive, with some comments on areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:34

Property Description

Luxurious Spa and Fitness Centre
Indulge in relaxation at our spa and fitness centre, complete with a hot tub for the ultimate pampering experience.

Elegant Rooms with Modern Amenities
Experience comfort in our air-conditioned rooms with classic décor, equipped with free Wi-Fi, flat-screen cable TV, and a coffee maker.

Convenient Location and Excursion Assistance
Located near La Sábana Metropolitan Park, our hotel offers easy access to San José's attractions. Let our staff assist you in organizing memorable excursions.

Book now to experience the perfect blend of luxury and convenience at Hotel & Suites Rincon del Valle!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 477 reviews
Cleanliness: 7.81
Service: 8.98
Location: 8.82
Room Quality: 7.97
Amenities: 7.5
Value for Money: 8.16
Food and Beverage: 8.41
Overall Experience: 7.98
C
Charlotte couple fr
8
Accueil très sympathique et très confortable pour une dernière nuit
Pros:

Nous avons passé une nuit dans l’hôtel avant de visiter la ville et de nous rendre à l’aéroport.
L’hôtel était très bien placé, nous avons pu nous garer devant sans difficulté.
La chambre est relativement petit mais suffisante pour une nuit à deux. Le lit était très confortable et le personnel adorable.
Nous avons particulièrement apprécié le Barman avec qui nous avons pu regarder les matchs de foot qui est restait à nos côtés toute la soirée !

Cons:

La salle de sport et le spa sont très petit. Il ne faut pas choisir cette hôtel pour s’y détendre. Mais ils ont le mérite d’être présent.
Manque de pression sous la douche qui alterne chaud/froid en continue mais cela est plus du aux problèmes de canalisation du pays.

2026-06-26 via Nuitee
D
Dulytimi family_with_children cr
6
Meh
Pros:

Place was clean and quiet, our room was big and the beds had a good size. The area is nice and well maintained. Breakfast was fine, they have a mix of buffet but fixed main dish.

Cons:

only 2 or 3 parking spots, if the hotel is full, you will have to pay for parking on a nearby parking lot, 5k (Colones) for a night, this is not informed thought booking, gym facilites where not working (it was just 2 machines), The jacuzzi area is in front of the "gym", and you have to inform the receptionist that you will use it at a certain time to activate it. Apparently they have a new administration and some stuff have to be changed on the Booking's description. For some reason there was a missing tv control in our room but it was fixed. Booking description says that sockets where nearby the beds and there were all filled with the lamps cords or phone or with the alarm, for 4 people we had o take turn with the only socket found under the table, or else with the bathroom socket. Room advertised microwave, fridge and coffee maker, and just one was true, the coffee maker but did not provide any coffee bags or tea, for some reason they didn't had any. The food in the restaurant affect some of us and you can sense the waiter is a very anxious guy, I hope he can find support cuz he did his job well. The receptionist was very indifferent, when she could help she could, but then in other stuff was unhelpful, she decided that all the things that couldn't been resolved was Booking's fault. Overall mid place.

2026-06-22 via Nuitee
R
raul francisco couple cr
10
Excelente lugar
Pros:

Ubicación y limpieza

Cons:

Nada

2026-06-19 via Nuitee
R
RODRIGO solo_traveller br
10
Exelente todo!!!
Pros:

Exelente todo!!!

2026-06-19 via Nuitee
D
Dominique solo_traveller fr
6
Un poco decepcionada
Pros:

Habitación pequeña y muy obscura. Baño igual.
No manera después de más de 10 mn de tener agua caliente en la ducha…y este día era muy frió en San José …
Cama confortable y desayuno regular

2026-06-14 via Nuitee
A
Angel solo_traveller ca
8
2026-06-12 via Nuitee
P
Paola solo_traveller co
9
2026-06-08 via Nuitee
W
Walter solo_traveller es
9
Viaje negocios
Pros:

Ubicación

Cons:

La ducha muy resbalosa

2026-06-06 via Nuitee
Q
Quesada couple cr
8
Estuvo bien
Pros:

desayuno y ubicación

Cons:

que no ofrece el servicio de parqueo, hay que ir a negociar de forma independiente a un parqueo privado que hay a 50 m y pagar por aparte.

2026-06-02 via Nuitee
M
Mauricio couple cl
10
2026-06-01 via Nuitee
G
Guadalupe Araya solo_traveller cr
10
2026-05-30 via Nuitee
C
Carlos solo_traveller cr
10
2026-05-30 via Nuitee
M
Maria del Carmen family_with_children es
5
Pros:

Hotel pasable para una noche. Camas cómodas y amplitud de la habitación
El desayuno bueno aunque para un hotel de 4 estrellas tiene muy poca variedad.

Cons:

Habitaciones con polvo, y poco cuidadas. La limpieza no está muy bien hecha.

2026-05-26 via Nuitee
A
Anita solo_traveller de
5
2026-05-24 via Nuitee
A
Acosta couple cr
10
2026-05-24 via Nuitee
L
Ludovic couple cn
4
Pros:

Friendly staff and helpful

2026-05-23 via Nuitee
M
Marisa solo_traveller cr
10
Pros:

El restaurante y la amabilidad

Cons:

Todo bien

2026-05-23 via Nuitee
M
Mar couple es
9
Muy bien
Pros:

Muy limpio y servicio excelente

2026-05-21 via Nuitee
J
Janga solo_traveller nl
10
2026-05-21 via Nuitee
O
Ortega Romero solo_traveller cr
4
Pros:

Ubicación es excelente .

Cons:

Pésimo servicio de parqueo , le dicen a uno que tienen un convenio con el parqueo que queda cerca del hotel , pero al final no tienen ningún convenio terminan cobrando 5 mil colones por 5 horas y no por toda la noche

2026-05-16 via Nuitee