Hotel Aspen Flagstaff/ Grand Canyon InnSuites

Hotels
7.3 (4111 reviews)
1008 East Route 66 , Flagstaff , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Express check-in/check-out
Non-smoking throughout
Heated pool
Fence around pool
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable price
Cons:
Cleanliness issues
Uncomfortable beds
Overpriced for value

Categories

Cleanliness
5.69
Facilities were dirty, bed sheets and shower were a mess.
Service
8.66
Staff was friendly.
Location
9.2
Good location; was short ride to train in Williams, and short ride after day in Sedona.
Room Quality
7.15
The value of the room was not equal to the amenities offered; mild comfort mentioned.
Amenities
6.18
No extra blankets, and furniture in poor condition.
Value for Money
5.64
Way overpriced for what it was.
Food and Beverage
8.19
No breakfast included.
Overall Experience
7.66
Overall satisfactory, but many issues experienced.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:49

Property Description

Stunning Mountain Views and Modern Comforts Hotel Aspen in Flagstaff offers a perfect blend of nature and luxury. Relax by the seasonal outdoor pool while enjoying breathtaking mountain and desert canyon views. The air-conditioned rooms with flat-screen TVs and cozy seating areas provide a comfortable retreat. Stay connected with free WiFi throughout the property. Convenient Location Explore nearby attractions like Northern Arizona University and Flagstaff Plaza Shopping Center, both just a short distance away. For a magical experience, visit The North Pole Experience. With a 24-hour front desk, we are always here to cater to your needs. Immerse yourself in the beauty of Flagstaff at Hotel Aspen.

Important information:

When booking more than 2 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Nov 18, 2025 until Thu, May 7, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.3
Based on 4111 reviews
Cleanliness: 5.69
Service: 8.66
Location: 9.2
Room Quality: 7.15
Amenities: 6.18
Value for Money: 5.64
Food and Beverage: 8.19
Overall Experience: 7.66
D
David • extended_group • us
10
Great value near downtown
Pros:

Great value. Convenient to downtown.

2026-04-18 • via Nuitee
J
Jeremy • couple • us
2
Wouldn’t recommend for a family stay
Pros:

The location was nice

Cons:

The coffee maker didn’t work. The cable tv remote didn’t work. The beds were worn out. Mattresses were too soft and unsupportive. The bathroom wasn’t stocked with shampoo or conditioners. Overall the room was in disrepair

2026-04-17 • via Nuitee
C
CHinsdale • solo_traveller • us
10
2026-04-17 • via Nuitee
R
Rossi • extended_group • it
9
2026-04-16 • via Nuitee
A
Archie • family_with_children • us
10
2026-04-16 • via Nuitee
T
Tracy • couple • us
8
Pleasant
Pros:

The property is close to many restaurants and bars, walking distance. The property is affordable, clean and comfortable.

Cons:

We are not used to trains flying by all hours of the night though and recommend ear plugs if you stay here.

2026-04-16 • via Nuitee
K
KrissySanchez • solo_traveller • us
10
2026-04-15 • via Nuitee
K
Kimberly • couple • us
10
2026-04-15 • via Nuitee
A
Amanda • solo_traveller • us
10
2026-04-14 • via Nuitee
G
G9173MVkatherines • Couples
2
Disgusting and poor customer service
Pros:

I had to check in with some guy on a video screen who I’m sure is in India, very frustrating and weird. Room was very poorly put together. Stains on bed linens, and chair… I mean very noticeable 😒. The bathroom door doesn’t close and the toilet seat was barely attached, slides almost completely off, closet door shakes when you walk. Beds were ok I guess. Location is great. Overall, this should be priced the same as a motel 6. The next morning, when I went to the front desk to express our disappointment with the state of the room, I was instructed that I needed to let the manager know on a Monday. I spoke with the manager today and she refused to give me any sort of refund because I didn’t let them know the second we got there. This is very unfortunate considering that we put our things down and we’re hungry from traveling and immediately left to go get something to eat. When we came back, it was getting dark and it was cold and we were unpacking our things. It wasn’t until the evening went on that we started to notice all of these issues with the room. This is terrible customer service and I do not recommend anyone staying here.
Guess I’m not the only one as you can see in the photos from the yelp reviews. Looking at some of these pictures, I also forgot that there was like blue dye all over our toilet paper as well.
If you’re looking for a better place to stay, try Canyon Inn Motel. They were so much better and cheaper.

2026-04-13 • via Tripadvisor
A
Aldo • family_with_children • us
7
2026-04-13 • via Nuitee
K
Kee • couple • us
9
It’s all good
Pros:

Everything is good

Cons:

Train noise

2026-04-13 • via Nuitee
J
Josie • extended_group • us
7
It was fine. Nothing special
Cons:

I didn’t like the online concierge in the office. It felt weird. I did talk to a person at the desk, but the online one was too loud and felt intrusive.
Also, I missed having a bathtub

2026-04-12 • via Nuitee
C
Calvin • couple • us
3
2026-04-12 • via Nuitee
J
Jorge • couple • us
7
It was okay for the price.
Pros:

The shower.

Cons:

Indian virtual check in outsourced, ridiculous.

2026-04-12 • via Nuitee
T
Tymothi • couple • us
8
Overall comfortable, convenient and clean with a friendly accommodating staff.
Pros:

The decor was updated, and set up for functionality. We loved the location right on our travel route and the fact that it was pet friendly.

Cons:

The room where we were located was a bit dark and noisy because it was in a back corner near the stairs.

2026-04-12 • via Nuitee
D
Denise • couple • us
8
Still a good deal
Pros:

Good price

Cons:

Dirty bed covers

2026-04-11 • via Nuitee
J
Jonah • couple • us
10
aside from small overlooked tidiness, everything was really great
Pros:

everything was great, everyone was attentive

Cons:

some scuffs on the walls that could easily be wiped off especially what looked like nasal mucus on certain parts of the wall.
also, i didn’t mention this to the attendant for lapse in memory but it would take roughly 3-4 taps for the key card to activate the door.

2026-04-10 • via Nuitee
J
Johnson • family_with_children • us
9
Pros:

Comfortable and quiet

2026-04-09 • via Nuitee
S
Sarena • family_with_children • us
10
2026-04-08 • via Nuitee