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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Room service
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Business center
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Heating
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Terrace
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Massage services
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Currency exchange
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Outdoor pool - seasonal
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Snack bar
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Pool with view
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Pool bar
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Rooftop pool
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Temporary art galleries
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience elegance and style in our rooms at Emperador. Enjoy free WiFi, flat-screen TV, and marble-floored bathrooms for your comfort and convenience.
Prime Location
Perfectly situated in the heart of Madrid, our hotel is a stone's throw away from Gran Vía, the Royal Palace, and Puerta del Sol. With nearby metro stations, exploring the vibrant city is a breeze.
Spectacular Rooftop Experience
Unwind at our seasonal rooftop swimming pool and terrace, offering breathtaking city views. Sip on cocktails while taking in the sights of the Royal Palace, Almudena Cathedral, and Gran Vía Avenue.
Book your stay at Emperador now for a truly unforgettable experience.
Please note that check-in is possible from 14:00.
The rooftop pool is open from 1 May to 30 September.
Please note that parking spaces are limited and cannot be reserved in advance.
When booking more than 4 rooms, different policies and additional supplements may apply.
The swimming pool will be open during the month of May, weather permitting.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.
Location
Guest Reviews
Posizione, piscina
Pulizia camere ma quando ho fatto notare il problema immediatamente hanno risolto.
Ubicación y piscina.
El aire acondicionado no funcionaba bien, pasé las peores 2 noches porque el calor en Madrid está horrible. Jabón y shampoo de baño deficiente.
Cada vez que vamos a Madrid nos alojamos en el Emperador por su buena ubicación, comodidad y su esplendida piscina. La vista desde la terraza es maravillosa. Queríamos que nos dejaran un rato mas después del check out pero estaba muy lleno y solo nos dejaron una hora más.
Que no nos dejaran estar más rato en el hotel.
Freundliches Personal, Pool auf dem Dach. Gutes Essen.
Die Einzelzimmer liegen alle an einem dunklen Innenhof. Ich musste im Hochsommer immer Licht einschalten. Das hat mir nicht gefallen.
siempre me sorprende ,cuanto más vengo más me gusta
Los baños muy antiguos,
Baño
Pæn udsigt fra pool og poolen var god
Morgenmaden Simpelthen for kedeligt. For fabriksfremstillet - maden generelt på hotellet ikke særlig god.
Mangler smil og service fra mange
Mere vigtigt at få betaling end sørger for at gæster fik en god betjening
Buena ubicación
Habitación de los años 60, el peor hotel relación calidad precio en el que he estado. Desayuno mediocre con zumo de naranja de bote y el peor jamón serrano que he probado
La comodidad de los cuartos, amplios, limpios, camas cómodas, la piscina, la terraza, la ubicación en plena gran via cerca de todo. La amabilidad de todos los empleados. Lo recomiendo!
מיקום של המלון במרכז העיר
La ubicación es excelente, cerca de todas las atracciones turistas de Madrid. Muy cómodas las camas y el personal muy atento.
Nos gustó todo
המיקום של המלון מצוין, תחזוקה מאוד טובה, נקי ומסודר, שירות הניקיון והחדרים היה מעולה ותמיד חזרנו לחדר נקי ומסודר.
אי אפשר להכניס מזון מבחוץ לבריכת שחייה אלא רק לקנות במקום שזה מבאס
Small rooms, poor view
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