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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Room service
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Business center
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Heating
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Terrace
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Massage services
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Currency exchange
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Outdoor pool - seasonal
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Snack bar
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Pool with view
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Pool bar
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Rooftop pool
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Temporary art galleries
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience elegance and style in our rooms at Emperador. Enjoy free WiFi, flat-screen TV, and marble-floored bathrooms for your comfort and convenience.
Prime Location
Perfectly situated in the heart of Madrid, our hotel is a stone's throw away from Gran Vía, the Royal Palace, and Puerta del Sol. With nearby metro stations, exploring the vibrant city is a breeze.
Spectacular Rooftop Experience
Unwind at our seasonal rooftop swimming pool and terrace, offering breathtaking city views. Sip on cocktails while taking in the sights of the Royal Palace, Almudena Cathedral, and Gran Vía Avenue.
Book your stay at Emperador now for a truly unforgettable experience.
Please note that check-in is possible from 14:00.
The rooftop pool is open from 1 May to 30 September.
Please note that parking spaces are limited and cannot be reserved in advance.
When booking more than 4 rooms, different policies and additional supplements may apply.
The swimming pool will be open during the month of May, weather permitting.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.
Location
Guest Reviews
Todo OK
The hotel was in an excellent location where everything was walkable. The rooftop patio was also excellent for having a drink or two before bed. They also serve food in case you don't want to leave the hotel. The selection for breakfast was good as well. Fresh fruits, traditional cold cuts and cheeses, spanish omletes and churros to name of few. They also have eggs, toast, veggies, build your own yogurt bowl, etc. It was also our honeymoon so they brought us a complimentary sparkling wine to the room but was unexpected and a nice surprise!
We were on the first floor so it was very noisy at nice because we were facing Grande Via. It was also during the weekend of the National Holiday so I suspect more polic and ambulances than usual and that's really what was the problem. Otherwise the typical traffic or people didn't bother us. Also the light in the bathroom kept flickering on and off but we just closed the bathroom door.
Exelente location and price
Ubicación
Personal amable
Habitación individual con cama de 135
Servicios comunes no muy limpios
Gimnasio: no ofrece agua o toallas
La camarera del restaurante mirador ,super desagradable.
El hotel tiene una ubicación fantástica. El personal todos muy atentos . Desayuno completo muy bueno.
Deben evaluar el horario de check in pues muchos viajamos 8 a 12 horas .
Staff were friendly, nothing was too much trouble and they were very efficient. Location is excellent - very central, restaurants everywhere.
Lifts are quite slow.
מיקום מעולה של המלון.
בכל שאלה הצוות היה מאוד נחמד ועזר וארוחת הבוקר היתה טובה.
בהחלט אחזור לשם שוב
Great location, great stuff, beautiful rooms
Bad gym
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