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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Room service
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Terrace
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Massage services
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Currency exchange
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Non-smoking throughout
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Access to nearby outdoor pool
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Beach umbrellas
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Free pool cabanas
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Art gallery on site
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Wine release events
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Reception hall
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Exercise/lap pool
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Swimming nearby
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Rooftop garden
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience elegance and style in our rooms at Emperador. Enjoy free WiFi, flat-screen TV, and marble-floored bathrooms for your comfort and convenience.
Prime Location
Perfectly situated in the heart of Madrid, our hotel is a stone's throw away from Gran Vía, the Royal Palace, and Puerta del Sol. With nearby metro stations, exploring the vibrant city is a breeze.
Spectacular Rooftop Experience
Unwind at our seasonal rooftop swimming pool and terrace, offering breathtaking city views. Sip on cocktails while taking in the sights of the Royal Palace, Almudena Cathedral, and Gran Vía Avenue.
Book your stay at Emperador now for a truly unforgettable experience.
Please note that check-in is possible from 14:00.
The rooftop pool is open from 1 May to 30 September.
Please note that parking spaces are limited and cannot be reserved in advance.
When booking more than 4 rooms, different policies and additional supplements may apply.
The swimming pool will be open during the month of May, weather permitting.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 1 year old stay for free when using an existing bed.
Children from 2 years old to 17 years old stay for € 48 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Excellente situation géographique en plein centre de Madrid qui permet de visiter la ville à pied.
Tout le personnel de l'hôtel est sympathique et très professionnel.
Le ménage dans notre chambre a été fait tous les jours. La propreté de l'hôtel en général est irréprochable.
Le roof top et la piscine sont superbes.
La piscina e la terrazza sono eccezionali
L'emplacement ,le petit déjeuner
L'accueil froid d'un des réceptionniste
החדרים נקיים ונעימים וצוות הקבלה אדיב וסבלני
האוכל בחדר האוכל ממש מצומצום ולא מגוון, קפה ממכונה שלא היה טעים
Céntrico y lindo
Great location and staff very efficient and helpful
Breakfast was limited and a bit disappointing for the 24e price paid
The location was great. The rooftop terrace provided a great view of the city.
The elevators were very slow. The problem is there are the main elevators and a secondary parking elevator. Guests call both sets which makes the elevator slow.
Dejligt område på toppen med pool. Vandet var dog meget koldt.
God beliggenhed
Sengene var alt for hårde og badeværelset var slidt
The location is central. The staff was nice.
Thin walls thus very noisy. I could hear the neighbor’s conversation. I tried calling front desk to ask for an iron, but did not know which number to dial. I had to walk down to ask for iron and they disclosed the number. There were no clear instruction at check in and none in the room either. I did not like the breakfast and thought $24 for what was offered is quite high. A soap dish would have been nice as to not get soap on the counter.
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