Best Western Ramkota Hotel

Hotels
Best Western
7.4 (598 reviews)
2111 North LaCrosse Street , Rapid City , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent staff service
Convenient location
Generally clean spaces
Cons:
Unsatisfactory amenities
Noise issues
Inconsistent room quality

Categories

Cleanliness
7.18
Some reviews mentioned cleanliness positively, while others pointed out issues such as disorganization and missing items.
Service
8.65
Most reviews praised the staff for their professionalism and helpfulness.
Location
8.19
Multiple reviewers highlighted the convenient location near the main highway and the mall.
Room Quality
7.14
Reviews indicated varying experiences; some found rooms comfortable while others noted noise issues.
Amenities
6.67
The lack of various amenities such as breakfast and proper pool conditions negatively impacted ratings.
Value for Money
7.13
Opinions were mixed, with some reviewers feeling overcharged due to lack of included services.
Food and Beverage
6.68
The absence of breakfast and complaints about food quality affected the overall sentiment.
Overall Experience
7.55
Despite some negatives, many enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:49

Property Description

Luxurious Amenities and Convenient Location

Free Airport Transfers and On-Site Dining

Indulge in the convenience of free airport transfers and satisfy your taste buds at the on-site Minervas Restaurant & Bar, offering a delectable array of dishes from pastas to fresh seafood.

Indoor Waterpark and Western-themed Rooms

Unwind in the indoor waterpark featuring a heated pool and hot tub, or relax in the western-themed rooms equipped with free WiFi, coffee-making facilities, and cable TV.

Nearby Attractions and Landmarks

Explore nearby attractions such as The Journey Museum and Learning Center, Reptile Gardens, and the iconic Mount Rushmore National Memorial just a short drive away.

Book your stay at Best Western Ramkota Hotel for a memorable and comfortable experience!

Important information:

Please note that the airport shuttle service runs from 6:00am to 10:30pm (22:30) each day. If arriving after 10:30 (22:30) please contact the hotel for transportation alternatives. Please be advised this shuttle only runs to and from the airport.

The Water Park will be closed for maintainence from 12 Novemeber 2023 through 22 November 2023.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RAP

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.4
Based on 598 reviews
Cleanliness: 7.18
Service: 8.65
Location: 8.19
Room Quality: 7.14
Amenities: 6.67
Value for Money: 7.13
Food and Beverage: 6.68
Overall Experience: 7.55
D
Davis family_with_children us
9
2026-08-29 via Nuitee
G
Gerard couple us
3
2026-08-28 via Nuitee
T
Tyrell extended_group us
10
2026-08-27 via Nuitee
J
John couple us
8
2026-08-26 via Nuitee
D
Denise couple us
4
Not your best option!
Pros:

The size of the room was decent and the staff was nice.

Cons:

This hotel is okay in a pinch and for one night if you just need to make a quick stop on and off the highway. I would not stay here if you are looking for an enjoyable or fun place to stay in Rapid City. Not only is the property not very attractive, there was a big light outside of our room that shined right in through the curtains at night. We had to take chairs to pin the curtains against the wall at night to keep the light from shining in. In addition, the hotel was very noisy and not well insulated from noise. You could hear people outside in the halls just having normal conversations, especially at night.

2026-08-24 via Nuitee
D
Dewolf couple us
3
Not a good hotel and especially for the price don't stay there if you can help it
Pros:

Bed was comfy good location

Cons:

The 1st room stunk of mold or mildew so heavy we couldn't bare to be in the room 2 minutes the older lady a director I think was rather rude and short very argumentative about the room the breakfast was over priced buffet the quality of the food was very subpar dry eggs a old and stale potatoes and cheese I could not eat any of it.

2026-08-24 via Nuitee
D
Dorian family_with_children us
10
Clean. Comfortable and very friendly staff!!!
Pros:

Clean !!

2026-08-21 via Nuitee
N
Norma extended_group us
7
2026-08-19 via Nuitee
R
Russell couple us
10
I’ll be back
Pros:

Easy access with motorcycle

2026-08-16 via Nuitee
T
Tanja solo_traveller be
8
top voor een nacht
Pros:

Prima ontbijt

Cons:

De shuttle was niet blijven wachten en de chauffuer was niet binnen komen kijken. Vlucht was later + lang wachten op bagage en hij was naar hotel terug gekeerd. daar het al 23u was , was dat niet aangenaam als alleen reizende

2026-08-14 via Nuitee
R
Robert solo_traveller us
5
Not a real scenery area once you're in Bldg D or C
Pros:

I was promised a ground room when Imade my reservation and twice they confirmed to me that there was INDEED the ground room reserved. Only to be told during checking in that there were NO ground floor rooms available! Even though my room was completely already paid in full! What crock of shit and I will NEVER stay there again. And the staff are not very friendly once they've taken your money.

Cons:

No real clear directions of where all the buildings are at. You need to post signage outside with arrows or such pointing you to buildings locations!

2026-08-14 via Nuitee
S
Susan couple us
8
Overall, it was good.
Pros:

Convenient location. Stayed during Sturgis Rally week. Comparable room, was on the first floor and had a patio. The courtesy airport shuttle was nice, and the pool/hot tub was large, with a lot of tables and chairs.

Cons:

The carpet seemed sticky, and the desk chair was stained and the back was ready to fall off. Some amenities were only located in certain buildings.

2026-08-14 via Nuitee
P
Patricia family_with_children us
10
Great place to stay!! Will come again!!
Pros:

rooms, Pool,Had a lot of fun.

2026-08-12 via Nuitee
D
Draves couple us
9
We would stay again, a special place.
Pros:

Staff friendliness and overall cleanliness!!!!
Location is directly off the highway and close to attractions and shopping.

Cons:

A damaged entry door was reported on our first day and on our 5th day leaving had been inspected, but not repaired.

2026-08-10 via Nuitee
J
Joe couple us
8
Pros:

Convenient location, easy access

Cons:

No continental breakfast

2026-08-06 via Nuitee
T
Tammy family_with_children us
10
2026-08-05 via Nuitee
C
Cindy couple us
9
2026-08-05 via Nuitee
S
Shirley couple us
10
2026-08-02 via Nuitee
C
Calmer couple us
7
Average room
Pros:

The staff was friendly and helpful when I arrived at the wrong location and gave directions to my proper location.

Cons:

It was the highest price that I paid for a room on my whole week trip and didn’t offer a continental breakfast.

2026-08-02 via Nuitee
C
Christina couple nl
9
Goed!!
Pros:

Nette schone kamers. De kamer is groot, de badkamer is klein. Wel alles zeer netjes en zuiver. Personeel aan de receptie ook vriendelijk. Aan de rand van Rapid City. Prima voor een overnachting op doorreis.

Cons:

De prijs is aan de hoge kant, er zit geen ontbijt bij.

2026-07-25 via Nuitee