Best Western Ramkota Hotel

Hotels
•
Best Western
7.4 (532 reviews)
2111 North LaCrosse Street , Rapid City , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent staff service
Convenient location
Generally clean spaces
Cons:
Unsatisfactory amenities
Noise issues
Inconsistent room quality

Categories

Cleanliness
7.18
Some reviews mentioned cleanliness positively, while others pointed out issues such as disorganization and missing items.
Service
8.65
Most reviews praised the staff for their professionalism and helpfulness.
Location
8.19
Multiple reviewers highlighted the convenient location near the main highway and the mall.
Room Quality
7.14
Reviews indicated varying experiences; some found rooms comfortable while others noted noise issues.
Amenities
6.67
The lack of various amenities such as breakfast and proper pool conditions negatively impacted ratings.
Value for Money
7.13
Opinions were mixed, with some reviewers feeling overcharged due to lack of included services.
Food and Beverage
6.68
The absence of breakfast and complaints about food quality affected the overall sentiment.
Overall Experience
7.55
Despite some negatives, many enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:49

Property Description

Luxurious Amenities and Convenient Location

Free Airport Transfers and On-Site Dining

Indulge in the convenience of free airport transfers and satisfy your taste buds at the on-site Minervas Restaurant & Bar, offering a delectable array of dishes from pastas to fresh seafood.

Indoor Waterpark and Western-themed Rooms

Unwind in the indoor waterpark featuring a heated pool and hot tub, or relax in the western-themed rooms equipped with free WiFi, coffee-making facilities, and cable TV.

Nearby Attractions and Landmarks

Explore nearby attractions such as The Journey Museum and Learning Center, Reptile Gardens, and the iconic Mount Rushmore National Memorial just a short drive away.

Book your stay at Best Western Ramkota Hotel for a memorable and comfortable experience!

Important information:

Please note that the airport shuttle service runs from 6:00am to 10:30pm (22:30) each day. If arriving after 10:30 (22:30) please contact the hotel for transportation alternatives. Please be advised this shuttle only runs to and from the airport.

The Water Park will be closed for maintainence from 12 Novemeber 2023 through 22 November 2023.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RAP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.4
Based on 532 reviews
Cleanliness: 7.18
Service: 8.65
Location: 8.19
Room Quality: 7.14
Amenities: 6.67
Value for Money: 7.13
Food and Beverage: 6.68
Overall Experience: 7.55
M
Melody • extended_group • us
9
2026-02-11 • via Nuitee
S
Shane • solo_traveller • us
10
2026-01-20 • via Nuitee
M
Michael • couple • us
1
2026-01-19 • via Nuitee
S
Steven • couple • us
3
Underwhelming.
Pros:

Friendly staff, convenient location.

Cons:

Uncomfortable bed, tiny pillows. No continental breakfast, for the price we paid for the room we should have had free breakfast.

2026-01-19 • via Nuitee
J
Joanna • family_with_children • us
5
We enjoyed our grand child's 2nd birthday with your help it was a success, ty.
Pros:

We were around the corner from the pool. The staff was very polite and answered all my questions.

Cons:

The floor/carpet was wet along the AC unit to the sliding door inward about 12-16 inches. It was stuffy with heavy moisture in the air. The AC was on the coldest setting. I did adjust it.

2026-01-19 • via Nuitee
K
karol • solo_traveller • us
9
2026-01-19 • via Nuitee
S
Sara • family_with_children • us
7
2026-01-19 • via Nuitee
J
jesse • family_with_children • us
10
2026-01-19 • via Nuitee
W
William • family_with_children • us
4
Passable
Pros:

The property was close to what we planned to do.

Cons:

The property was run down. We had to change rooms because the AC sounded like a dying mule.

2026-01-19 • via Nuitee
C
Corryred • family_with_children • us
3
2026-01-18 • via Nuitee
R
Roland • family_with_children • us
10
2026-01-17 • via Nuitee
W
Waniyetu • family_with_children • us
10
Pros:

Staff was great. Would recommend staying again

2026-01-02 • via Nuitee
J
Jason • family_with_children • us
6
2025-12-31 • via Nuitee
J
Julia • solo_traveller • us
10
It was a comfortable stay
2025-12-28 • via Nuitee
J
James • family_with_children • us
10
2025-12-28 • via Nuitee
A
Arbana • family_with_children • us
8
2025-12-26 • via Nuitee
L
Linus • family_with_children • us
10
2025-12-21 • via Nuitee
C
Caroline • solo_traveller • us
8
Pros:

The staff were professional and did their jobs very well.

Cons:

The hallway was very loud with people and children coming from the pool.

2025-12-20 • via Nuitee
R
Roan Eagle • family_with_children • us
4
Worst stay ever
Cons:

The WiFi sucked, the swimming pool had too much chlorine... maintenance is slow

2025-12-20 • via Nuitee
J
Jasmine • family_with_children • us
10
It was a great stay.
Pros:

The lady that checked me in was so helpful.

Cons:

My room was way in the back of the hotel

2025-12-15 • via Nuitee