Best Western Ramkota Hotel

Hotels
•
Best Western
7.4 (561 reviews)
2111 North LaCrosse Street , Rapid City , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent staff service
Convenient location
Generally clean spaces
Cons:
Unsatisfactory amenities
Noise issues
Inconsistent room quality

Categories

Cleanliness
7.18
Some reviews mentioned cleanliness positively, while others pointed out issues such as disorganization and missing items.
Service
8.65
Most reviews praised the staff for their professionalism and helpfulness.
Location
8.19
Multiple reviewers highlighted the convenient location near the main highway and the mall.
Room Quality
7.14
Reviews indicated varying experiences; some found rooms comfortable while others noted noise issues.
Amenities
6.67
The lack of various amenities such as breakfast and proper pool conditions negatively impacted ratings.
Value for Money
7.13
Opinions were mixed, with some reviewers feeling overcharged due to lack of included services.
Food and Beverage
6.68
The absence of breakfast and complaints about food quality affected the overall sentiment.
Overall Experience
7.55
Despite some negatives, many enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:49

Property Description

Luxurious Amenities and Convenient Location

Free Airport Transfers and On-Site Dining

Indulge in the convenience of free airport transfers and satisfy your taste buds at the on-site Minervas Restaurant & Bar, offering a delectable array of dishes from pastas to fresh seafood.

Indoor Waterpark and Western-themed Rooms

Unwind in the indoor waterpark featuring a heated pool and hot tub, or relax in the western-themed rooms equipped with free WiFi, coffee-making facilities, and cable TV.

Nearby Attractions and Landmarks

Explore nearby attractions such as The Journey Museum and Learning Center, Reptile Gardens, and the iconic Mount Rushmore National Memorial just a short drive away.

Book your stay at Best Western Ramkota Hotel for a memorable and comfortable experience!

Important information:

Please note that the airport shuttle service runs from 6:00am to 10:30pm (22:30) each day. If arriving after 10:30 (22:30) please contact the hotel for transportation alternatives. Please be advised this shuttle only runs to and from the airport.

The Water Park will be closed for maintainence from 12 Novemeber 2023 through 22 November 2023.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RAP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.4
Based on 561 reviews
Cleanliness: 7.18
Service: 8.65
Location: 8.19
Room Quality: 7.14
Amenities: 6.67
Value for Money: 7.13
Food and Beverage: 6.68
Overall Experience: 7.55
A
Adrienne • couple • us
3
Was not good at all.
Pros:

Rapid city south Dakota my girlfriend's wallet went missing from the room we rented. I told the housekeeping that we didn't need are room cleaned until we check out, then we went to go get something to eat,we got back and the room was cleaned and my girlfriend's wallet went missing also..

Cons:

The housekeepers that don't speak English.

2026-07-04 • via Nuitee
A
Alissa • family_with_children • us
3
Great beds, not worth the stay.
Pros:

The beds were really comfortable and we all slept well.

Cons:

The “water park” was horrifying. Hardly any parental supervision, and a ton of kids not following rules on the slides. I truly am glad we didn’t see anyone get terribly injured or die. No towels in the pool areas. The hot tub was filthy. The bathtub was backing up and leaking. The front desk guy was less than friendly. I heard some guest complaining about some pervert in the pool area as soon as we got there.

2026-07-03 • via Nuitee
R
Rick • couple • us
8
2026-07-02 • via Nuitee
B
Benjamen • family_with_children • us
9
2026-07-02 • via Nuitee
C
Chance • family_with_children • us
8
Good sleep. Clean room. Nice pool areas. Restaurant was nice. Staff all over friendly.
Pros:

Comfy beds, helpful staff, clean room

Cons:

Little kid pool water was a little too cold but not horrible, rooms are a little outdated, price was a little much for the quality of room/all over hotel.

2026-06-29 • via Nuitee
M
MJC • couple • us
10
Pros:

the swimming park. my grandson loves it!

Cons:

i enjoyed everything

2026-06-29 • via Nuitee
T
Thane • couple • us
5
2026-06-18 • via Nuitee
J
Jessie • solo_traveller • us
9
Pros:

Rooms & bed were comfortable. Friendly staff.

Cons:

No pool towels

2026-06-15 • via Nuitee
A
Amanda • family_with_children • us
8
2026-06-13 • via Nuitee
F
Francine • solo_traveller • pf
9
Pros:

La gentillesse du personnel et l'emplacement parfait

Cons:

Un service de chambre trop rare. Pour un séjour de 4 jours le lit n'a jamais été fait, je trouve dommage, pour moi c'est normalement pour cela aussi que je choisis un hôtel plutôt qu'un RBNB.

2026-06-12 • via Nuitee
G
Graciela • couple • us
4
Glad to find a room, very disappointed with the hotel.
Pros:

Availability of rooms.

Cons:

Hotel is in dire need of renovation. Hallways to rooms are accessed through old opened narrow doorways (unsafe in case of emergencies). Dark, unclean carpeting, poor lighting, dim light bulbs in bathroom in different colors, no tissues, with only a tiny one-set of soap/shampoo/conditioner for 2 guests. Towels dingy, worn out.

2026-06-08 • via Nuitee
M
Matthew • family_with_children • us
10
2026-05-29 • via Nuitee
J
Judy • couple • us
8
It was great
Pros:

Clean beds were very comfortable

Cons:

My toilet didn’t flush had to pull lid off to manual flush it

2026-05-26 • via Nuitee
M
marcus • family_with_children • us
7
2026-05-18 • via Nuitee
M
Morgan • family_with_children • us
4
Very disappointing.
Cons:

Absolutely ridiculous to not have breakfast included then paying $40 for a family of a four and it is a Lukewarm reheated day after day buffet style breakfast that is included at every other hotel. All hours for pool and water parks throughout the entire hotel were wrong. Staff “couldn't” find that we paid extra for breakfast then told us not to book through third parties when booking through your website cost even extra.

2026-04-27 • via Nuitee
D
Danielle • family_with_children • us
6
2026-04-20 • via Nuitee
T
Thomas • solo_traveller • us
5
2026-04-14 • via Nuitee
R
Rebecca • family_with_children • us
5
2026-04-10 • via Nuitee
M
monty • family_with_children • us
1
2026-04-06 • via Nuitee
M
Mariah • solo_traveller • us
7
Comfortable and will return.
Pros:

It was nice.

Cons:

Na

2026-04-04 • via Nuitee