Washington Mayfair Hotel

Hotels
7.5 (1777 reviews)
5 Curzon St , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cleanliness
Cons:
Room quality
Slow service response
High prices

Categories

Cleanliness
7.14
Some guests noted cleanliness issues with worn bedding and concerns about room upkeep.
Service
8.11
Overall good service with compliments to staff, though some delays were reported.
Location
9.15
Excellent location with easy access to major attractions and shopping.
Room Quality
6.6
Rooms were described as small and dated, with some guests dissatisfied with room features.
Amenities
7.63
Amenities are adequate, though some guests expected more modern facilities.
Value for Money
6.59
Many reviews suggested the pricing was high relative to the room quality and other services.
Food and Beverage
7.14
Some guests appreciated the bar service but expressed minor dissatisfaction with dining options.
Overall Experience
7.61
A mix of excellent location and service, but room quality issues impacted the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:30

Property Description

Luxurious 4-Star Art Deco Hotel in the Heart of London

Elegant Rooms with Modern Amenities: Each room at Washington Mayfair Hotel offers an electronic laptop safe and a plasma flat-screen TV for your entertainment needs.

Award-Winning Dining Experience: Indulge in international cuisine at the elegant restaurant and choose from a selection of champagnes, wines, and spirits at the well-stocked bar.

Convenient Location: With Green Park Underground Station just a 5-minute walk away, and Hyde Park and Oxford Street within easy reach, explore the best of London with ease.

Experience luxury and convenience at Washington Mayfair Hotel - Book your stay now!

Important information:

it is required that the credit card used for payment is presented at the time of check-in. Should the card holder not be present at the time of check-in, please contact the hotel directly to arrange a secure online credit card payment link.

Early departures advised after arrival will be subject to one night’s penalty fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for £45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 1777 reviews
Cleanliness: 7.14
Service: 8.11
Location: 9.15
Room Quality: 6.6
Amenities: 7.63
Value for Money: 6.59
Food and Beverage: 7.14
Overall Experience: 7.61
O
Ozun couple gb
3
It got the job done
Pros:

Location

Cons:

No iron, phone did not work and the cheese sandwich was dead tbh

2026-07-04 via Nuitee
H
Hattie couple gb
8
Comfy bed, easy location & happy staff
Pros:

Friendly staff, comfortable bed & air con!

Cons:

Some of the furniture is looking very tired and dated. Lacks slight pride.

2026-07-04 via Nuitee
K
Kim couple gb
10
2026-07-04 via Nuitee
L
Luca solo_traveller it
8
2026-07-03 via Nuitee
I
irene family_with_children ar
7
Pros:

Desayuno correcto ubicacion excelente

Cons:

El hotel es viejo y esta un tanto caido

2026-07-02 via Nuitee
H
Hurlena solo_traveller us
8
I was In town for work and it was a nice location I could walk to work daily.
Pros:

Location is great! Walking distance to shops and food.

Cons:

Over priced for what you get. Very old hotel needs to be updated for the price you pay.

2026-07-02 via Nuitee
H
Haidar couple ae
6
2026-07-01 via Nuitee
N
Nadezhda couple es
10
Hotel perfecto en la ubicación inmejorable
Pros:

Estaba perfecto, la cama muy cómoda, no había ruido, el aire acondicionado funciona perfectamente. Personal es muy amable.

Cons:

Nos gustó todo

2026-07-01 via Nuitee
S
sunit solo_traveller gb
10
Pros:

Easy access, clean ,friendly staff.

Cons:

The check out could be a lot simpler.

2026-06-30 via Nuitee
N
Nicola couple gb
8
2026-06-30 via Nuitee
Y
Yihua solo_traveller mc
10
2026-06-30 via Nuitee
S
STEVE couple gb
6
Disappointing one night stay
Pros:

The location was ideal for our requirements. The bar and dining staff were very good.

Cons:

The advertised 'superior room' was compact to say the least, I queried this with reception and was told it was the correct room! The reception staff seemed to be uncoordinated on check in. The public areas had no air-conditioning and are far too hot on arrival, and even the bar only had one small fan. I have stayed in many a superior hotel for less cost, so not likely to stay again.

2026-06-29 via Nuitee
J
Jacqueline family_with_children gb
5
Wouldn’t say it was 4 star.
Pros:

Not enough staff on duty at breakfast time, things had run out, very hot as no air conditioning.

Cons:

Bedroom finishing poor in bathroom, no mirror beside a plug to see for using hair dryer.

2026-06-28 via Nuitee
L
leena couple qa
1
2026-06-28 via Nuitee
N
Nery couple br
9
2026-06-27 via Nuitee
D
DOUGLAS solo_traveller gb
7
Pros:

Location

Cons:

Beds very hard

2026-06-27 via Nuitee
I
irene family_with_children ar
7
Pros:

La ubicacion excelente..desayuno correcto

Cons:

Mobiliario de las habitaciiones muy antiguo
Baños antiguos con poca iluminacion en general..bañaderas muy altas y resbaladizas

2026-06-24 via Nuitee
R
Richard solo_traveller gg
7
Convenient budget hotel in a fabulous location
Pros:

The Washington is in a great location in Mayfair and is very handy for Piccadilly and the Royal parks. The facilities are fine and the breakfast acceptable, albeit a buffet. Rooms are quite small with a shower over the bath but comfortable and good value for the price in central London

Cons:

The hotel has past its heyday when it was the flagship 5* hotel for Sarova Hotels. The place was a bit tired and the staff not that interested, for example nobody offers help with luggage or to show you to your room.

2026-06-23 via Nuitee
M
Megane couple ch
9
2026-06-23 via Nuitee
U
U8281QMjoanc Solo travel
10
Washington hotel feels like home
Pros:

Chef Sanjeev Mishra is absolutely amazing.I would go back to stay in Washington just because of his food.

2026-06-22 via Tripadvisor