Washington Mayfair Hotel

Hotels
7.5 (1574 reviews)
5 Curzon St , London , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Safety deposit box
Currency exchange
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cleanliness
Cons:
Room quality
Slow service response
High prices

Categories

Cleanliness
7.14
Some guests noted cleanliness issues with worn bedding and concerns about room upkeep.
Service
8.11
Overall good service with compliments to staff, though some delays were reported.
Location
9.15
Excellent location with easy access to major attractions and shopping.
Room Quality
6.6
Rooms were described as small and dated, with some guests dissatisfied with room features.
Amenities
7.63
Amenities are adequate, though some guests expected more modern facilities.
Value for Money
6.59
Many reviews suggested the pricing was high relative to the room quality and other services.
Food and Beverage
7.14
Some guests appreciated the bar service but expressed minor dissatisfaction with dining options.
Overall Experience
7.61
A mix of excellent location and service, but room quality issues impacted the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:30

Property Description

Luxurious 4-Star Art Deco Hotel in the Heart of London

Elegant Rooms with Modern Amenities: Each room at Washington Mayfair Hotel offers an electronic laptop safe and a plasma flat-screen TV for your entertainment needs.

Award-Winning Dining Experience: Indulge in international cuisine at the elegant restaurant and choose from a selection of champagnes, wines, and spirits at the well-stocked bar.

Convenient Location: With Green Park Underground Station just a 5-minute walk away, and Hyde Park and Oxford Street within easy reach, explore the best of London with ease.

Experience luxury and convenience at Washington Mayfair Hotel - Book your stay now!

Important information:

it is required that the credit card used for payment is presented at the time of check-in. Should the card holder not be present at the time of check-in, please contact the hotel directly to arrange a secure online credit card payment link.

Early departures advised after arrival will be subject to one night’s penalty fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for £45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 1574 reviews
Cleanliness: 7.14
Service: 8.11
Location: 9.15
Room Quality: 6.6
Amenities: 7.63
Value for Money: 6.59
Food and Beverage: 7.14
Overall Experience: 7.61
J
Jacqueline couple mt
3
I highly recommend this hotel
Pros:

The hotel is very central , clean , lovely rooms and wonderful employees. It offers a friendly atmosphere.

2026-04-18 via Nuitee
C
Caroline couple gb
9
2026-04-18 via Nuitee
K
Katie couple gb
8
Great
Pros:

Great place to stay after a rare mums night out, and they even let us have an extra half hour lay in 🙂

2026-04-18 via Nuitee
B
Beverley couple gb
8
2026-04-17 via Nuitee
M
Mohammed solo_traveller sa
5
Pros:

Location

2026-04-16 via Nuitee
N
Nathaniel couple gb
3
2026-04-16 via Nuitee
J
Joanna solo_traveller gb
8
Night in London Mayfair
Pros:

Location and how close to Buckingham Palace. Little touches for my partners birthday like balloons free of charge, rose petals on bed in happy birthday message and chocolate cake.

Cons:

Staff could have been friendlier at times.

2026-04-15 via Nuitee
R
Rui solo_traveller jp
8
まぁまぁ
Pros:

ロケーション
朝ごはん

Cons:

エレベーター

2026-04-14 via Nuitee
E
Enis solo_traveller fr
8
2026-04-14 via Nuitee
N
Nicolas solo_traveller gb
9
Pros:

Location and Staff

2026-04-13 via Nuitee
L
Lisa couple gb
6
Nice location and good facilities but staff need to be more welcoming.
Pros:

Great location and very clean. Room was well appointed.

Cons:

The receptionist was not very welcoming, he spoke much too quickly and barked at me that I needed photo ID to check in. I do not remember this being mentioned at any point in the booking process. As a UK citizen I do not understand why this was required, and the receptionist also did not explain why. Thankfully my partner had his driving licence with him. It was a very uncomfortable interaction and not a great start to our stay.

On the day of check out, we witnessed a member of staff being reprimanded for 5 minutes for being late. This was wholly inappropriate in the reception area.

The bed in our room was two singles that had been pushed together so it was not very comfortable.

2026-04-12 via Nuitee
T
Trevor couple gb
8
Pros:

Spacious room and having a balcony was great. Staff very friendly and helpful. Great buffet style breakfast.

Cons:

Nothing

2026-04-11 via Nuitee
L
Lydia couple no
3
The location was great, so easy to get around everything was just so close by. But everything else did not live up to th
Pros:

The only thing I liked about the property is the location.

Cons:

So outdated. Everything just felt old. I don’t know how to exactly explain it, but it just wasn’t that nice.

2026-04-11 via Nuitee
B
BURCU extended_group tr
10
Excellent
Pros:

İn the reception the staff was really excellent. They helped us everything we need. İt was a pleasur.

2026-04-09 via Nuitee
G
Glauco solo_traveller br
7
2026-04-09 via Nuitee
A
arponen extended_group gb
5
Good location but other nicer hotels in the same area available for similar price. Not sure how this hotel has 4 stars,
Pros:

Great location for sightseeing and shopping.

Cons:

Front desk staff were borderline rude and didn’t make us feel welcome, rather like we were an inconvenience. The gym had broken machines so unable to use and then we had a some sort of electrical fault in one of the wall sockets which melted our phone charger and caused some smoke, very scary and we felt lucky to not have had an electric shock from it. According to the maintenance person this happens all the time.. again the front desk staff were not concerned nor asked about it afterwards.
Rooms were ok, although we booked two twin rooms and emailed the property beforehand, we got one twin and one double bedroom. After travelling all day we didn’t have the energy to change rooms anymore and luckily the kids were happy to share.
The bathroom was pretty tired and shower didn’t have a handheld attachment.
We didn’t try breakfast as it seemed a very high price.

2026-04-08 via Nuitee
S
Steinunn couple is
8
2026-04-08 via Nuitee
A
Aferdita couple al
10
2026-04-06 via Nuitee
S
Soryu couple jp
8
2026-04-05 via Nuitee
N
Nadera couple ae
10
2026-04-04 via Nuitee