Rafaela Hotel Heidelberg

Hotels
9.1 (1771 reviews)
Lutherstr. 17 , Heidelberg , de

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and well-maintained rooms
Cons:
Limited parking availability
Breakfast items need timely replenishment

Categories

Cleanliness
9.18
Overall sentiment indicates the hotel is clean and well-maintained.
Service
9.35
Staff is consistently described as friendly and attentive.
Location
9.19
Convenient and quiet location near the city center.
Room Quality
9.14
Rooms are described as modern, cozy, and well-equipped.
Amenities
8.67
Standard amenities available; some suggestions for coffee makers or kettles.
Value for Money
8.93
Good value indicated by overall positive sentiments.
Food and Beverage
9.18
Breakfast variety and quality praised highly.
Overall Experience
9.15
A memorable stay with high likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:26

Property Description

Modern Accommodations
Rafaela Hotel, nestled in Heidelberg's Neuenheim district, offers contemporary rooms with flat-screen TVs and stylish half-open bathrooms. Each room features a private bathroom with free toiletries and a fridge for added convenience.

Convenient Location
Situated just a short stroll from Heidelberg's Old Town, guests can easily explore the city's cultural gems like the theatre and university. The iconic Heidelberg Castle and the charming Heidelberg Zoo are also within close proximity, perfect for a day of sightseeing.

Family-Friendly Amenities
Families staying at Rafaela Hotel can take advantage of the on-site children's playground, ensuring that the little ones are entertained during their stay.

Book your stay at Rafaela Hotel now and experience modern comfort in the heart of Heidelberg!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 19.50 per day.

Location

Guest Reviews

9.1
Based on 1771 reviews
Cleanliness: 9.18
Service: 9.35
Location: 9.19
Room Quality: 9.14
Amenities: 8.67
Value for Money: 8.93
Food and Beverage: 9.18
Overall Experience: 9.15
A
Adrienn • couple • de
10
Pros:

Great location, a nice corner of the town! Any time again!

2026-07-04 • via Nuitee
A
Annemiek • solo_traveller • de
9
Pros:

Sehr schön gelegen, tolle Klimaanlage, sehr freundliches Personal, gutes Frühstück, Zimmer sehr praktisch eingerichtet

2026-07-02 • via Nuitee
M
Megan • solo_traveller • us
10
2026-07-01 • via Nuitee
A
Alexander • couple • nl
9
2026-06-30 • via Nuitee
R
Ruth • solo_traveller • de
8
2026-06-28 • via Nuitee
A
Annemarie • solo_traveller • de
8
Cons:

Keine Parkplätze, bzw. Tiefgsrage

2026-06-28 • via Nuitee
F
Franco • couple • de
9
2026-06-27 • via Nuitee
T
Tine • couple • nl
10
2026-06-27 • via Nuitee
M
Michal9S • solo_traveller • cz
10
Pros:

Best staff ever!

2026-06-27 • via Nuitee
S
Susanne • solo_traveller • ch
8
2026-06-26 • via Nuitee
L
Louisa • solo_traveller • de
10
Pros:

Location is excellent - in a quieter part of town, yet with a lovely farmer's market and 3 different restaurant/cafe/bar options plus 2 bakeries within 50 meters. Rooms are small but very clean and comfortable, and also very well maintained. Front desk staff was lovely and very helpful. Less than a 5 minute walk to the tram which will take you to the old town and the main train station.

Cons:

I would have loved a few more pillows (there were only 2 on a king sized bed).

2026-06-26 • via Nuitee
A
Andreas • solo_traveller • de
9
2026-06-24 • via Nuitee
C
cyril • solo_traveller • ae
9
2026-06-24 • via Nuitee
V
Viacheslav • solo_traveller • de
10
Навіть не дивлячись на те що сніданок о 6:45, персонал запропонував поснідати раніше, та приготували дуже смачно екстра
Pros:

Дуже приємний персонал, номер був чистий, гарний, добиратися теж зручно і гарне місце розташування

Cons:

Немає мінусів

2026-06-24 • via Nuitee
R
Raphael • solo_traveller • de
10
2026-06-21 • via Nuitee
A
Angela • couple • de
10
Ein privatgeführtes schönes kleines Hotel mit Ambiente
Pros:

Das Hotel ist sehr gut und ruhig gelegen, gegenüber von einem hübschen Platz. Es befindet sich ganz in der Nähe von der Haltestelle Brückenstraße. Von hier fahren Busse und Trams zum Hauptbahnhof, zur Altstadt und dem Klinikum. Das Frühstück wahr ausgezeichnet. Es wurde auch immer wieder aufgefüllt. Das Zimmer ist eher klein, aber sehr gut durchdacht mit vielen Staumöglichkeiten und einem schönen Bad. Hier wurde mit viel Liebe zum Detail ein schönes Hotel konzipiert. Die Klimaanlage hat gut funktioniert und falls es abends von den gegenübergelegenen Restaurants etwas laut sein sollte, sind die Fenster sehr gut schallisoliert. Wir können das Hotel wärmstens empfehlen.

Cons:

Es war alles top.

2026-06-20 • via Nuitee
C
Christoph • solo_traveller • de
10
2026-06-20 • via Nuitee
Y
Yvonne • solo_traveller • ch
9
2026-06-18 • via Nuitee
P
Paulien • couple • nl
9
Fijn hotel, goed gelegen
Pros:

Ligging aan een leuk pleintje met horeca, parkeergelegenheid vlakbij en je loopt zo de Altstadt in.

Cons:

Niets

2026-06-16 • via Nuitee
I
ilse • couple • be
9
Aangenaam verblijf in mooi hotel met personeel die hun job graag doen en dat ook uitstralen.
Pros:

Ontbijt was zeer lekker. Het is niet altijd mogelijk om vroeg te ontbijten in hotels. Hier was dit geen probleem. Het personeel was zeer vriendelijk. Ik vond het lovenswaardig dat je kon kiezen om niet elke dag de kamer te laten poetsen. Dit spaart energie en is echt niet nodig. Chapeau hiervoor!!

Cons:

We konden geen koffie meer krijgen na 9-10 s'avonds.

2026-06-15 • via Nuitee