Rafaela Hotel Heidelberg

Hotels
9.1 (1834 reviews)
Lutherstr. 17 , Heidelberg , DE
+49 6221 6743300

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and well-maintained rooms
Cons:
Limited parking availability
Breakfast items need timely replenishment

Categories

Cleanliness
9.18
Overall sentiment indicates the hotel is clean and well-maintained.
Service
9.35
Staff is consistently described as friendly and attentive.
Location
9.19
Convenient and quiet location near the city center.
Room Quality
9.14
Rooms are described as modern, cozy, and well-equipped.
Amenities
8.67
Standard amenities available; some suggestions for coffee makers or kettles.
Value for Money
8.93
Good value indicated by overall positive sentiments.
Food and Beverage
9.18
Breakfast variety and quality praised highly.
Overall Experience
9.15
A memorable stay with high likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:26

Property Description

Modern Accommodations
Rafaela Hotel, nestled in Heidelberg's Neuenheim district, offers contemporary rooms with flat-screen TVs and stylish half-open bathrooms. Each room features a private bathroom with free toiletries and a fridge for added convenience.

Convenient Location
Situated just a short stroll from Heidelberg's Old Town, guests can easily explore the city's cultural gems like the theatre and university. The iconic Heidelberg Castle and the charming Heidelberg Zoo are also within close proximity, perfect for a day of sightseeing.

Family-Friendly Amenities
Families staying at Rafaela Hotel can take advantage of the on-site children's playground, ensuring that the little ones are entertained during their stay.

Book your stay at Rafaela Hotel now and experience modern comfort in the heart of Heidelberg!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: FRA

Location

Guest Reviews

9.1
Based on 1834 reviews
Cleanliness: 9.18
Service: 9.35
Location: 9.19
Room Quality: 9.14
Amenities: 8.67
Value for Money: 8.93
Food and Beverage: 9.18
Overall Experience: 9.15
L
Luca • couple • it
8
2026-09-19 • via Nuitee
V
Virginia • couple • us
10
It was a wonderful stay! Thank you!
Pros:

The facilities were nice, the staff were friendly, the breakfast included a wonderful variety of food, and the room was clean and very modern.

Cons:

The pillows were not supportive enough for my back, so we asked for extra pillows, which solved the problem!

2026-09-19 • via Nuitee
S
Sabine • couple • ch
10
2026-09-19 • via Nuitee
S
Selcuk • solo_traveller • de
10
2026-09-18 • via Nuitee
K
Keith • couple • gb
9
Great location, very quiet, lovely staff
Pros:

The location is directly opposite a small square with several bars. These were all very quiet and respectful in the evening and night. The staff were very friendly, warm, welcoming and spoke very good English.
The hotel has a lift to higher floors and individual good air-conditioning to the bedroom. It has the toilet separate from the shower with the sink in a third space inbetween which worked very well for us.
Car parking is available in a 24 hour public car park approximately a 4 minute walk away at extra cost.

Cons:

Due to space limitation in the breakfast area, time slots need to be pre-booked in advance which was never a problem for us. The choice and quality of food at breakfast was very good indeed.

2026-09-17 • via Nuitee
U
Ulrich • solo_traveller • de
9
2026-09-15 • via Nuitee
A
ASLI EDA • family_with_children • lu
9
Pros:

Location, stuff

Cons:

Soundproofing could be better

2026-09-14 • via Nuitee
B
Björn • couple • de
10
2026-09-13 • via Nuitee
E
Eduard • solo_traveller • de
9
Pros:

Wir waren nur eine Nacht in Heidelberg. Das Zimmer war modern eingerichtet und sauber. Das Personal war sehr freundlich.

2026-09-13 • via Nuitee
H
Harald • solo_traveller • de
9
Schönes Hotel in guter Lage.
Pros:

Lage und Zimmer perfekt. Personal sehr freundlich und kompetent.

Cons:

Nichts

2026-09-13 • via Nuitee
F
Frank • solo_traveller • de
10
Würde ich sofort für einen Heidelbergaufenthalt wieder buchen und Freunden empfehlen
Pros:

Sehr freundlicher Empfang, attraktive Zimmer, angenehme Lage.

Cons:

Es gibt nichts zu bemängeln, im Gegenteil….

2026-09-12 • via Nuitee
W
Whitney • family_with_children • us
10
2026-09-11 • via Nuitee
G
Gerlinde • couple • at
7
2026-09-09 • via Nuitee
P
patrice • couple • fr
10
2026-09-09 • via Nuitee
C
CELSO • family_with_children • br
10
Excelente!
Pros:

Tudo excelente. Gostei muito.

Cons:

Não houve nada que eu não gostasse. Portanto, não se aplica.

2026-09-09 • via Nuitee
R
Ralf • solo_traveller • de
8
Pros:

Kleines Hotel im Stadtteil Neuenheim. Sehr nettes Personal und gutes Frühstück. Liegt direkt an einem Platz mit Kirche und kleinen Bars/ Restaurants. Unser Ausblick war genau auf den Platz gerichtet. Sehr schön.

Cons:

Wir haben nichts zu beanstanden.

2026-09-09 • via Nuitee
B
Brigitte • couple • de
8
2026-09-09 • via Nuitee
P
Patrick • solo_traveller • de
8
2026-09-07 • via Nuitee
B
Bernd • couple • de
10
Optimal und gerne wieder
Pros:

Sehr gute Lage, angenehmes Viertel.

Cons:

Wir waren sehr zufrieden

2026-09-05 • via Nuitee
E
Ellen • couple • nl
8
2026-09-04 • via Nuitee