Sleep Inn Springfield West

Hotels
Sleep Inn
7.9 (376 reviews)
3470 Freedom Drive , Springfield , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Facilities for disabled guests
Private check-in/check-out
Wheelchair accessible
Lower bathroom sink
Visual aids: Braille
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean and good value
Friendly staff
Convenient location
Cons:
Rude staff interactions
Issues with room cleanliness
Extra deposit requirement

Categories

Cleanliness
6.99
While many guests mention the cleanliness, several reviews highlight issues like carpets smelling musty and hair in the shower.
Service
8.46
Most reviews praise the friendly staff, though a few mention rude interactions, particularly at the desk.
Location
8.5
Several reviews highlight the convenient location and dining options nearby.
Room Quality
6.95
Some reviews indicate small rooms with unusual features, such as non-standard bed sizes and noise issues.
Amenities
8.48
Positive comments about the provided amenities, including a clean room with a fridge and microwave.
Value for Money
7.94
Many guests feel they got good value for the price, despite some concerns like the $50 deposit.
Food and Beverage
7.99
A number of guests enjoyed the breakfast variety, but some were disappointed in the quality.
Overall Experience
7.86
Guests enjoyed their stays overall, but individual experiences varied with some notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:31

Property Description

Convenient Location near Major Attractions

The Sleep Inn hotel in Springfield is ideally situated near popular landmarks such as the Abraham Lincoln Presidential Library and Museum, making it the perfect choice for history enthusiasts.

Abundance of Amenities

Enjoy a comfortable stay with amenities like Free Morning Medley Hot Breakfast, free local calls, and spacious work areas in every room. Take advantage of the complimentary coffee and weekday newspapers during your stay.

Business-Friendly Services

Business travelers will find our hotel accommodating with free high-speed Internet access, fax services, and well-equipped rooms for a productive stay.

Ready to experience comfort and convenience in Springfield? Book your stay at Sleep Inn today and make the most of your visit to this vibrant city.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 376 reviews
Cleanliness: 6.99
Service: 8.46
Location: 8.5
Room Quality: 6.95
Amenities: 8.48
Value for Money: 7.94
Food and Beverage: 7.99
Overall Experience: 7.86
L
Leslie couple us
8
2026-05-02 via Nuitee
S
Sarah solo_traveller au
8
Pros:

The room was a good size, the staff pleasant and breakfast was good. The shower size was great!
Close to a shopping centre and many eating establishments so you had a great choice. Recommended by a local!

Cons:

Location worked for us but is out of town so you need a car. No pressure in the shower so takes ages to wash long hair. No real dislikes.

2026-05-01 via Nuitee
F
Feagans solo_traveller us
10
Pros:

Goood

Cons:

Bacon 🥓

2026-05-01 via Nuitee
C
Carpenter couple us
7
Isr was good.
Pros:

Location

Cons:

Near train tracks

2026-05-01 via Nuitee
D
Dell family_with_children us
9
Pros:

Very clean, nice staff, decent breakfast.

2026-04-28 via Nuitee
R
Raymond couple us
10
2026-04-28 via Nuitee
D
Diggins solo_traveller us
6
2026-04-27 via Nuitee
A
angela couple us
10
2026-04-26 via Nuitee
D
Deborah couple us
9
2026-04-24 via Nuitee
C
Caitlin solo_traveller us
6
Fine if you're traveling and need a budget stay
Pros:

The building overall was nice. It was located in a great area. The staff was mostly very pleasant. The air con in the room was good. Check in was a breeze. Loved that the room keys were tap keys rather than the ones you shove into the slot, that was nice.

Cons:

The bed was hard as a rock. It wasn't a bad bed just way too firm for me, I found it difficult to sleep. The walls must be pretty thin too because I could hear people moving around very loudly down the hallway. The elevator smelled horribly of cigarette smoke. And lastly I left my pillbox in the hotel at the breakfast bar. I called and asked about it after I had checked out but before I left the area. I was told that the staff couldn't even check on it because cleaning had left for the day. But I could come back tomorrow. I had already checked out to drive home. I wasn't even going to be in the state. When I explained that I was told that they would call me right back and it never happened. I didn't necessarily expect to find my pill box but the fact that the staff couldn't even go and check was pretty shitty.

2026-04-24 via Nuitee
L
Laura extended_group us
10
2026-04-21 via Nuitee
L
Leslie couple us
10
Pros:

Great location! Clean room with fridge and microwave. Spacious shower. Good breakfast. We will stay here again!

2026-04-21 via Nuitee
S
sbowen8401 solo_traveller us
8
Great place great value 4⭐️'s
Pros:

Very nice, friendly, and helpful staff. Comfortable and very clean. Free breakfast was rather good. Great location for access to a variety of things. Lots of stuff truly in walking distance of needed.

Cons:

Unfortunately, they only have queen rooms or double beds in the rooms with 2 beds. No king size or suites available with couches or more comfortable seating options without just sitting on the beds. The desk chair in the room is quite sturdy, however it is not very comfortable to have to sit in for 4-6 hours if you have to work "from home". Made by back hurt later that day and the next.

2026-04-15 via Nuitee
T
Tiffany family_with_children us
7
Pros:

Great location and breakfast was decent

Cons:

Staff was minimal and not well spoken

2026-04-11 via Nuitee
T
Tom couple us
9
Pros:

Friendly staff, efficient. Offered complimentary water which was a nice t5ouch.

2026-04-11 via Nuitee
R
Rickfloinc family_with_children pr
10
Pros:

Everything!

Cons:

Everything was great!

2026-04-08 via Nuitee
D
Debra couple us
7
2026-04-06 via Nuitee
S
spivey couple us
8
Cozy, comfy, CLEAN
Pros:

The ease of the location and traveling to highway

Cons:

The rooms were kinda small and shower shaped weird but overall a nice clean room

2026-04-06 via Nuitee
S
Shanda family_with_children ca
7
An ok hotel
Pros:

The hotel is right off the highway and has a few things close by
The staff were amazing

Cons:

The bathroom had mold in it and the shower deep cracks
Doesnt make it welcoming to shower

2026-04-03 via Nuitee
K
Kurt solo_traveller us
9
2026-04-01 via Nuitee