Sleep Inn Springfield West

Hotels
•
Sleep Inn
7.2 (366 reviews)
3470 Freedom Drive , Springfield , US
+1 217-787-6200

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Facilities for disabled guests
Private parking
See all facilities

Review Highlights

Pros:
Clean rooms (many mentions)
Friendly staff
Convenient location (near restaurants/shopping/highway)
Comfortable beds
Good parking / easy access
Typical/good breakfast for price (many positive mentions)
Quiet property
Well-maintained accommodations
Cons:
Small/awkward showers and towel placement
Occasional room odors (wet carpet, musty smell)
Breakfast buffet sometimes minimal or missing items
Housekeeping/communication lapses (towels, service requests)
Internet/WiFi issues for some guests
Policy requiring physical credit card caused concern for one guest
Noise reported in at least one room
Some amenities limited for higher expectations

Categories

Cleanliness
7
Generally praised as clean by many reviewers, with several explicit mentions of "clean" rooms and well-maintained accommodations; a minority reported odors (wet carpet, musty water, room smell) that lowered the score slightly.
Service
7.6
Staff frequently described as friendly and attentive (front desk and breakfast attendant); some service lapses reported (housekeeping communication, requests not fulfilled), but overall service sentiment is positive.
Location
8.4
Consistently highlighted as a strong point: convenient to restaurants, shopping, highway access, and downtown; multiple reviewers called the location excellent or very convenient.
Room Quality
7
Beds and general comfort frequently praised (comfortable beds, quiet), but a number of reviewers mentioned small or awkward bathrooms/showers, distant towel rack, and occasional room odor issues.
Amenities
7
Basic amenities meet expectations for this price tier (parking, basic breakfast setup, some reports of fast WiFi), though WiFi availability issues and limited breakfast offerings were noted by some guests.
Value for Money
7
Several guests commented the property provided good value for the price (esp. breakfast vs price); overall perceived as fair value though limited breakfast and minor issues tempered the rating.
Food and Beverage
6.8
Breakfast commonly described as 'good', 'typical' or 'simple' for the price point, but multiple mentions of minimal buffet offerings or missing items reduced the score.
Overall Experience
6.8
Many reviewers reported a pleasant, comfortable stay and said they'd return, but recurring minor issues (breakfast limitations, occasional odors, housekeeping miscommunications, internet lapse) produced a modest overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Convenient Location near Major Attractions

The Sleep Inn hotel in Springfield is ideally situated near popular landmarks such as the Abraham Lincoln Presidential Library and Museum, making it the perfect choice for history enthusiasts.

Abundance of Amenities

Enjoy a comfortable stay with amenities like Free Morning Medley Hot Breakfast, free local calls, and spacious work areas in every room. Take advantage of the complimentary coffee and weekday newspapers during your stay.

Business-Friendly Services

Business travelers will find our hotel accommodating with free high-speed Internet access, fax services, and well-equipped rooms for a productive stay.

Ready to experience comfort and convenience in Springfield? Book your stay at Sleep Inn today and make the most of your visit to this vibrant city.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Location

Guest Reviews

7.2
Based on 366 reviews
Cleanliness: 7
Service: 7.6
Location: 8.4
Room Quality: 7
Amenities: 7
Value for Money: 7
Food and Beverage: 6.8
Overall Experience: 6.8
A
Amanda • couple • us
8
2026-11-07 • via Nuitee
J
Jamie • solo_traveller • us
10
Sleep Inn offers clean, quiet accommodations and a welcoming atmosphere.
Pros:

The property is clean and quiet and the staff are friendly.

Cons:

Not applicable

2026-11-06 • via Nuitee
J
Jamie • solo_traveller • us
10
Stay at Sleep Inn where it’s clean, quiet, and the staff are always welcoming.
Pros:

Easy check-in, friendly staff, clean and quiet accommodation.

Cons:

Not applicable

2026-11-06 • via Nuitee
J
Jennifer • family_with_children • us
4
Pros:

The area

Cons:

The room had a bad smell in it.

2026-11-05 • via Nuitee
D
Debra • family_with_children • us
8
Pros:

Beds were comfortable. Water pressure was great.

Cons:

Hardly any eggs, bacon, or sausage when we were ready to eat. Eggs and sausage were cold. Disappointed with breakfast.

2026-11-05 • via Nuitee
R
Roman Diaz • family_with_children • us
8
2026-11-03 • via Nuitee
E
Edna • couple • us
5
2026-11-01 • via Nuitee
B
Bernd • couple • nl
7
2026-11-01 • via Nuitee
C
Cheryl • solo_traveller • us
9
Enjoyed my stay, would come back
Pros:

I enjoyed the breakfast, the young woman that refreshed the food was very attentive to what needed to be replaced.

Cons:

Navigating the shower was a little tricky

2026-10-31 • via Nuitee
D
Davide • extended_group • it
8
2026-10-30 • via Nuitee
R
Randy • family_with_children • us
9
2026-10-29 • via Nuitee
L
Len • couple • us
8
2026-10-28 • via Nuitee
A
Alejandra • family_with_children • us
7
2026-10-26 • via Nuitee
D
DonChelle Dabney • couple • us
8
Decent Stay
Pros:

Breakfast was good and simple. Hotel location was great!

Cons:

Our room smelled like wet carpet.

2026-10-26 • via Nuitee
Q
Quantavis • solo_traveller • us
9
2026-10-26 • via Nuitee
T
Thomas • family_with_children • us
8
2026-10-26 • via Nuitee
W
William • couple • us
8
2026-10-24 • via Nuitee
M
Maria Arantzazu • couple • es
8
Pros:

Estaba limpio

Cons:

Te obligan a dar la tarjeta de crédito en físico y apuntan todos los números. A estas alturas con el pago ya tienen los datos. No deberían cogerte la tarjeta. Se lo dijimos al recepcionista pero nos dijo que era obligatorio

2026-10-23 • via Nuitee
J
Jerry • solo_traveller • us
5
2026-10-22 • via Nuitee
R
Ron • couple • us
7
2026-10-20 • via Nuitee