Ramada Plaza by Wyndham Portland

Hotels
•
Ramada
7.6 (2664 reviews)
155 Riverside St , Portland , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Outdated room features

Categories

Cleanliness
6.48
Multiple mentions of cleanliness issues, including bugs and unclean toilets.
Service
7.95
Friendly and courteous staff received positive mentions.
Location
8.49
Close to amenities and convenient for business travel.
Room Quality
7.44
Rooms were noted as clean and comfortable, but some were outdated.
Amenities
7.47
Good amenities like a pool and fitness room, despite some issues.
Value for Money
7.43
Generally perceived as good value, with some negative impacts from cleanliness.
Food and Beverage
7.98
Breakfast options were well-rated.
Overall Experience
7.55
Overall satisfactory experience despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:34

Property Description

Modern Comfort and Convenience
Experience a stay of modern comfort and convenience at Ramada Plaza by Wyndham Portland. Each air-conditioned room is equipped with a TV and a private bathroom for your relaxation. Enjoy complimentary WiFi throughout the property and make use of the free toiletries and hair dryer provided for your convenience.

24-Hour Front Desk Assistance
Rest easy knowing that our 24-hour front desk staff is always available to assist you during your stay. Whether you need recommendations for local attractions or any other assistance, our dedicated team is here to make your stay as pleasant as possible.

Convenient Location
Located just a short distance from Westbrook College Historic District and various other attractions, Ramada Plaza by Wyndham Portland offers easy access to explore the city. Don't miss the chance to stay at our hotel for a comfortable and memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PWM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 2664 reviews
Cleanliness: 6.48
Service: 7.95
Location: 8.49
Room Quality: 7.44
Amenities: 7.47
Value for Money: 7.43
Food and Beverage: 7.98
Overall Experience: 7.55
A
Angelica • solo_traveller • us
9
2026-04-16 • via Nuitee
M
Matthew • couple • us
10
2026-04-15 • via Nuitee
G
Giasson • couple • us
10
2026-04-15 • via Nuitee
B
B9514VAdeniset • Family
2
The Horror Hotel
Pros:

I recently attempted to stay at the Ramada Plaza by Wyndham Portland because of its convenient location to the veterinarian we were visiting. Unfortunately, the place was so horrifying that we canceled our room immediately.

The moment we walked into the building, the lobby reeked of cigarette smoke. While checking in, a woman at the counter was trying to extend her stay and was clearly under the influence of drugs. Several other people in the lobby appeared to be in a similar condition, which immediately made us uncomfortable.

When we entered our room, the situation became even worse. The room was extremely dirty. There were pieces of copper wire and a hardened unknown substance on the table. The vinyl settee and chair had visible butt and groin imprints. In the bathroom, the floor was so filthy that my shoes stuck to it as I walked.

I called the front desk to report the condition of the room, and the receptionist said someone would come clean it. Thankfully, we had not set any of our belongings down-we were genuinely concerned about what we might bring home with us.

Before leaving, I attempted to use the lobby restroom, only to find another woman inside who was clearly on drugs. At that point, we canceled our stay entirely.

THIS IS ABSOLUTELY NOT A PLACE FOR FAMILIES OR ANYONE CONCERNED ABOUT SAFETY AND CLEANLINESS. I would not walk barefoot in the room for fear of stepping on a needle. Corporate needs to take a serious look at how this property is being managed. It’s incredibly sad to see a hotel in this condition.

2026-04-13 • via Tripadvisor
V
Vicki • solo_traveller • us
8
Pros:

The staff was amazing. Rooms, lobby and hallways were clean.

Cons:

Floors in the room were a little outdated.

2026-04-09 • via Nuitee
T
Tela • couple • us
8
2026-04-09 • via Nuitee
H
Helen • family_with_children • us
8
Pros:

Staff was great

Cons:

The jets in spa not working

2026-04-09 • via Nuitee
B
Benjamin • solo_traveller • us
1
Pros:

The pool

Cons:

Housekeeping stole my wife's very expensive Victoria Secert night gowns and robes. Will not bw going back

2026-04-08 • via Nuitee
K
Kimberly • family_with_children • us
10
2026-04-08 • via Nuitee
R
Razhan • family_with_children • us
7
2026-04-04 • via Nuitee
L
Linda • family_with_children • us
8
Pros:

Room was comfortable and clean. Bed was great, but surprised that the staff told us they had nothing but double beds.

Cons:

The restaurants in the hotel were horrible.we were on a very tight schedule so used the restaurants in the ER building. Dinner in the "night club" was extremely loud, gaudy Halloween theme, pool tables and bar! We had young kids and the selection of food was burgers and pizza! The breakfast was no better in the pancake house. $142 for 5 people! For breakfast! Would use the hotel again, but find somewhere else to eat!

2026-04-02 • via Nuitee
K
Katherine • family_with_children • us
5
You get what you pay for
Pros:

Staff was nice and location was good for us. We were at a basketball tournament and it was a very central location for that and for filling up time in between.

Cons:

Room was ok. There was a dog toy under one of the tables. Refrigerator was dirty on the outside, ice bucket was gross, and the tray that held it had old food stuck to it. I'm not sure it had been vacuumed recently. Bathroom was old and had dried paint on the door.

2026-03-30 • via Nuitee
C
Cheslick • couple • us
8
2026-03-29 • via Nuitee
L
Leo Paul • couple • us
8
Enjoyed my stay with a lot of amenities.
Pros:

The pool

Cons:

Some staff are not friendly.

2026-03-29 • via Nuitee
R
Rebekah • family_with_children • us
5
You get what you pay for.
Pros:

The bed was comfy.

Cons:

The pool deck was littered with trash, and several spots were coated in dirt and grime. The pool itself was in poor condition, feeling almost like mush underfoot when stepping inside. It seemed that the bottom had cracked, allowing water to seep into the liner, resulting in bubbles and pooling. Looking down, I could see it was filled with debris and bits of trash. Although the hot tub was heated, unfortunately, the jets were not functioning.

2026-03-29 • via Nuitee
S
Starita • couple • us
7
I was clean
Pros:

No

Cons:

To small to walk my dog

2026-03-28 • via Nuitee
D
Doble • family_with_children • us
10
2026-03-28 • via Nuitee
P
Paula • family_with_children • us
7
The location is great. Good value.
Pros:

Location

Cons:

The restaurants were terrible.

2026-03-27 • via Nuitee
K
Kaija • couple • us
4
Second time staying here was somehow worse than the first
Pros:

The breakfast restaurant on location is incredible!

Cons:

The staff is rude and the hotel is dirty and unkept. Cigarette butts on the balcony, stains on night stand

2026-03-26 • via Nuitee
M
Mathew • couple • us
1
Love the property, it’s cool there’s a breakfast place, and a bar!
Pros:

It has a pool, and it has everything you need.

Cons:

I was put on the “no rent” list, because I asked an employee “what they’re doing later”, and they were uncomfortable.

2026-03-26 • via Nuitee