Ramada Plaza by Wyndham Portland

Hotels
Ramada
7.6 (2694 reviews)
155 Riverside St , Portland , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Outdated room features

Categories

Cleanliness
6.48
Multiple mentions of cleanliness issues, including bugs and unclean toilets.
Service
7.95
Friendly and courteous staff received positive mentions.
Location
8.49
Close to amenities and convenient for business travel.
Room Quality
7.44
Rooms were noted as clean and comfortable, but some were outdated.
Amenities
7.47
Good amenities like a pool and fitness room, despite some issues.
Value for Money
7.43
Generally perceived as good value, with some negative impacts from cleanliness.
Food and Beverage
7.98
Breakfast options were well-rated.
Overall Experience
7.55
Overall satisfactory experience despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:34

Property Description

Modern Comfort and Convenience
Experience a stay of modern comfort and convenience at Ramada Plaza by Wyndham Portland. Each air-conditioned room is equipped with a TV and a private bathroom for your relaxation. Enjoy complimentary WiFi throughout the property and make use of the free toiletries and hair dryer provided for your convenience.

24-Hour Front Desk Assistance
Rest easy knowing that our 24-hour front desk staff is always available to assist you during your stay. Whether you need recommendations for local attractions or any other assistance, our dedicated team is here to make your stay as pleasant as possible.

Convenient Location
Located just a short distance from Westbrook College Historic District and various other attractions, Ramada Plaza by Wyndham Portland offers easy access to explore the city. Don't miss the chance to stay at our hotel for a comfortable and memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PWM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 2694 reviews
Cleanliness: 6.48
Service: 7.95
Location: 8.49
Room Quality: 7.44
Amenities: 7.47
Value for Money: 7.43
Food and Beverage: 7.98
Overall Experience: 7.55
B
Bernardo solo_traveller us
8
2026-05-22 via Nuitee
K
Kirk couple us
9
Quaint
Pros:

I liked the location and the facilities.. the Tv was good although no NBC ( might be a satellite issue not a hotel issue )

Cons:

The toilet seat would not stay up .. dogs barking on the weekend ..pool down the first three days of stay . No free breakfast.. the restaurant attached had horrible service and poor food .

2026-05-20 via Nuitee
P
Paul solo_traveller us
10
Pros:

Customer service was excellent! Jim is awesome, he helped us with our son. When we go to Maine we'd stay bc of that type of Customer Service.

2026-05-20 via Nuitee
B
Bruce couple us
5
2026-05-20 via Nuitee
N
Nadia solo_traveller ca
8
Good value for money, location great if you have a car to visit.
Pros:

Right off the highway, included parking and less than 20 min by car from downtown Portland. Very clean and nice room.

2026-05-19 via Nuitee
R
Ricki couple us
8
2026-05-18 via Nuitee
X
Xander solo_traveller us
5
2026-05-18 via Nuitee
S
Shayla family_with_children us
9
I am pleased with my stay
Pros:

I love how close it is to shopping and eating. The staff is very friendly and helpful. The beds are so comfortable. The room is clean and welcoming.

Cons:

The shower could’ve been more clean. There was a hair on one of the hand towels that wasn’t ours. In the hallway it smelled like someone had been smoking marijuana in there room.

2026-05-18 via Nuitee
J
Joel solo_traveller ca
9
2026-05-18 via Nuitee
A
Amelia family_with_children us
2
Cons:

The hotel smelled and it felt dirty. It is also directly across from a strip club.

2026-05-17 via Nuitee
M
marion couple us
9
It was our once a month getaway and we decided to go to Portland really enjoyed zeros it was a great atmosphere and then
Pros:

That we really did not have to leave. We could have breakfast and lunch and then we could have dinner and never have to leave.

Cons:

N/a

2026-05-17 via Nuitee
L
Linda solo_traveller us
8
Disappointed that we had to buy breakfast
Pros:

It was clean quiet and comfortable

Cons:

Breakfast was not included.

2026-05-15 via Nuitee
L
Lajos family_with_children ca
9
2026-05-15 via Nuitee
T
Thomas solo_traveller us
9
Great hotel... avoid the Zero Restaurant.
Pros:

Very kind and professional staff. Courteous and helpful. Nice room, well laid out.

Cons:

The restaurant called Zero. At 4:30 PM, half an hour after opening, there was nobody there except an employee wiping tables. It has an interesting theme, and supposedly helps rescue dogs, but I felt decidedly put off by the lack of ANY other customers. Table wiper said they were in back playing pool, that I could join them. I came to eat, not play pool. I went across town to the Great Lost Bear, worth the trip in the rain and using my wheelchair. Whoever is running this restaurant needs to be ready to cook and serve meals when they open, or get another job. The place really is a Zero

2026-05-15 via Nuitee
J
Joann solo_traveller us
8
2026-05-14 via Nuitee
J
Josie couple us
7
2026-05-14 via Nuitee
C
Cherie family_with_children us
8
2026-05-11 via Nuitee
S
Sara extended_group us
7
Pros:

Bed was comfortable and room had what we needed

Cons:

bit of a smell

2026-05-11 via Nuitee
A
Ashley family_with_children us
8
This was our second stay and would stay again.
Pros:

All staff were extremely friendly and helpful. Facilities were well marked and easily accessible such as the pool and attached restaurants.

Cons:

Tub was extremely slow to drain so we had a long wait between showers when getting ready. Found a few items left from a previous occupant as well as a plastic bag over one of the smoke alarms.

2026-05-10 via Nuitee
E
Eui Ro extended_group us
3
It was a very unpleasant stay.
Pros:

There was noting good.

Cons:

There was a strong smell of marijuana in the elevators and hallways, and the cleanliness was poor.
When booking the hotel, I reserved a "double room" with a double Bed; however, upon arriving at the hotel and checking the room, I discovered it was not a standard double room but merely a room containing a single double bed.
As a result, four adults could not sleep together in the room, forcing me to pay an additional $167.00 to book a second room.
Booking.com has a responsibility to provide accurate descriptions and guidance when accepting reservations.
Both I and other guests would have no choice but to view this type of booking practice as fraudulent.
As a result, this trip turned out to be a thoroughly unpleasant experience, and I will not be making any further travel bookings through Booking.com.

2026-05-10 via Nuitee