The Westin Dallas Fort Worth Airport

Hotels
Westin
8.5 (429 reviews)
4545 West John Carpenter Freeway , Irving , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable beds
Friendly staff
Convenient location
Cons:
Slow shuttle service
Missing room amenities
Poor customer service
Breakfast not complimentary

Categories

Cleanliness
7.96
The room was clean and well maintained, but some issues reported with room quality.
Service
9.43
Front desk and restaurant staff were friendly, but there were notable issues with customer service responsiveness.
Location
9.47
Location was excellent for stays close to airport and convenient overall.
Room Quality
7.92
Room quality didn't meet expectations with mismatched reservations and some maintenance issues.
Amenities
8.95
Hotel had a lot of amenities, but some expected items were missing.
Value for Money
7.91
Value perceived as low due to additional charges for parking and breakfast.
Food and Beverage
7.46
Breakfast not good enough for this class and price.
Overall Experience
8.93
Overall experience was pleasant despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:06

Property Description

Luxurious Amenities
This hotel adjacent to Dallas Fort Worth Airport offers a rooftop pool, free airport shuttle, and in-room spa services for a truly luxurious stay.

Culinary Delights
Indulge in Southwestern cuisine at the BlueFire Grille, enjoy Starbucks coffee at The Cafe, or grab a snack at the Market - a perfect treat for your taste buds.

Convenience and Comfort
With free WiFi, parking, and a business center, along with a fitness room and 24-hour room service, the Westin Dallas Fort Worth Airport ensures a convenient and comfortable stay for all guests.

Book now to experience the perfect blend of luxury, convenience, and comfort at the Westin Dallas Fort Worth Airport!

Important information:

Please note that the seasonal pool is closed annually from November through March.

Please note that dogs are the only types of pets allowed at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Nov 24, 2025 until Fri, May 1, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 429 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 7.92
Amenities: 8.95
Value for Money: 7.91
Food and Beverage: 7.46
Overall Experience: 8.93
K
Kanayo family_with_children ng
10
Pros:

Ambiance and free airport shuttle

Cons:

Food choices were not varied enough

2026-03-21 via Nuitee
K
KGC family_with_children ie
7
1 night in Dallas
Pros:

Good rooms, facilities. Efficient check in even on a very busy night I was there.
Good shower.

Cons:

Bed is comfortable but the very heavy duvet is way too hot at night.

2026-03-17 via Nuitee
T
Tracee couple au
8
All good
Pros:

Dinner at restaurant

Cons:

Nothing

2026-03-15 via Nuitee
D
Dianne couple au
6
Pros:

The hallways were so old and run down. The staff were really friendly and helpful

Cons:

Renovate the hallways and replace the carpet and do general maintenance in our room- 341. The coffee maker was so strange and in the end broken

2026-03-08 via Nuitee
S
Sofia couple mx
10
2026-03-01 via Nuitee
P
Pamela couple us
9
Pros:

Really nice hotel . Very comfortable . Great food in restaurant and breakfast buffet .

Cons:

Parking an extra $21

2026-02-14 via Nuitee
S
SHAOFENG couple us
3
2026-02-08 via Nuitee
N
Nikeya solo_traveller us
10
Pros:

Very Clean, Relaxing and Professional Staff

2026-01-30 via Nuitee
M
MichMck family_with_children au
8
2026-01-28 via Nuitee
F
Fabrizio family_with_children au
8
Pros:

Front desk service were amazing, Courtney took care of our check in. We only stayed the night, the snack bar came in handy as we checked in around 11pm.

Cons:

Rooms were dated, however still served its purpose as layover accommodation.

2026-01-28 via Nuitee
T
Timothy couple us
8
2026-01-28 via Nuitee
M
Mark solo_traveller us
7
2026-01-25 via Nuitee
M
Mustafa family_with_children tr
7
2026-01-24 via Nuitee
R
Robbie extended_group us
8
2026-01-19 via Nuitee
D
Darla couple us
6
Fine, but not a place I’d go again.
Pros:

It was clean and the room was set up well. The lobby is pretty and the people were nice.

Cons:

The pool felt dangerous and looked dirty. Bathroom sink was very slow to drain. Airplanes right over head were loud for the whole stay. You have to pay for parking any time you come and go.

2026-01-19 via Nuitee
N
Noelle family_with_children us
10
We truly enjoyed our time and we got to even check in a little bit earlier
Cons:

The breakfast isn’t complimentary

2026-01-19 via Nuitee
P
Paul solo_traveller us
10
2026-01-19 via Nuitee
J
Jessica solo_traveller us
8
2026-01-19 via Nuitee
W
William couple us
10
2026-01-19 via Nuitee
A
April couple us
5
2026-01-19 via Nuitee