The Westin Dallas Fort Worth Airport

Hotels
Westin
8.5 (457 reviews)
4545 West John Carpenter Freeway , Irving , us

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
Business center
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable beds
Friendly staff
Convenient location
Cons:
Slow shuttle service
Missing room amenities
Poor customer service
Breakfast not complimentary

Categories

Cleanliness
7.96
The room was clean and well maintained, but some issues reported with room quality.
Service
9.43
Front desk and restaurant staff were friendly, but there were notable issues with customer service responsiveness.
Location
9.47
Location was excellent for stays close to airport and convenient overall.
Room Quality
7.92
Room quality didn't meet expectations with mismatched reservations and some maintenance issues.
Amenities
8.95
Hotel had a lot of amenities, but some expected items were missing.
Value for Money
7.91
Value perceived as low due to additional charges for parking and breakfast.
Food and Beverage
7.46
Breakfast not good enough for this class and price.
Overall Experience
8.93
Overall experience was pleasant despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:06

Property Description

Luxurious Amenities
This hotel adjacent to Dallas Fort Worth Airport offers a rooftop pool, free airport shuttle, and in-room spa services for a truly luxurious stay.

Culinary Delights
Indulge in Southwestern cuisine at the BlueFire Grille, enjoy Starbucks coffee at The Cafe, or grab a snack at the Market - a perfect treat for your taste buds.

Convenience and Comfort
With free WiFi, parking, and a business center, along with a fitness room and 24-hour room service, the Westin Dallas Fort Worth Airport ensures a convenient and comfortable stay for all guests.

Book now to experience the perfect blend of luxury, convenience, and comfort at the Westin Dallas Fort Worth Airport!

Important information:

Please note that the seasonal pool is closed annually from November through March.

Please note that dogs are the only types of pets allowed at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 457 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 7.92
Amenities: 8.95
Value for Money: 7.91
Food and Beverage: 7.46
Overall Experience: 8.93
A
Alexis solo_traveller us
9
2026-07-13 via Nuitee
V
Valquiria couple us
8
Pros:

Location

Cons:

We used the shuttle to drive us to the airport because we left the car there for 7 days!The driver picked us up at 3 am!We supposed to stay at the terminal A!
The driver left us at the terminal B at 3 in the morning telling us that thevterminal B and the A was at the same!We could entry and just go!And guess what!Was rhe most terrible experience ever at this time in the morning!We almost lost our connection because of that!The worst experience ever!

2026-07-01 via Nuitee
J
JENNIFER couple us
7
i also didnt like that we had a vent in the shower
Pros:

bar

Cons:

i didnt like the fact that we still had to pay for parking

2026-06-30 via Nuitee
M
MIZUE couple jp
9
2026-06-28 via Nuitee
M
Manning couple us
10
2026-06-23 via Nuitee
E
Elizabeth family_with_children us
10
2026-06-22 via Nuitee
R
Ryan family_with_children us
5
2026-06-21 via Nuitee
T
Terri solo_traveller us
10
2026-06-19 via Nuitee
Y
YOSHITAKE couple jp
9
2026-06-18 via Nuitee
J
James solo_traveller us
10
2026-06-16 via Nuitee
I
Itsuki couple jp
8
2026-06-16 via Nuitee
F
Frank solo_traveller us
9
Great location!
Pros:

Breakfast was AMAZING! The staff was a delight!

Cons:

Chicken strip lunch was over-cooked and very thin.

2026-06-01 via Nuitee
C
Claudia family_with_children us
8
Great room and staff close to airport
Pros:

I did not stated a preference for a quiet room. Room was great, staff was very nice despite the crowded and lot of requested they were receiving.

Cons:

Hotel is too big, very crowded. Parking lot crowded. Even though the hotel is really close to the airport is in the opposite side from the rental car return, just consider if you have a rental. They have a shuttle but due to the crowded situation , lots of flight cancellations, it was about 30 minute wait for shuttle.

2026-05-25 via Nuitee
B
BEATRIZ family_with_children mx
3
Viejo y sucio
Pros:

Las habitaciones son amplias y esta en una excelente ubicación

Cons:

Las habitaciones se ven muy sucias. Hay alfombras en las habitaciones y se ve que no lavan nada. Incluso, tuve que ir a quejarme porque me salió una cucaracha viva en el baño a media noche. Además, ofrecen el servicio de shuttle al aeropuerto, pero solo tenían un chofer, así que eso era un caos.

2026-05-25 via Nuitee
L
Lisa couple us
7
2026-05-18 via Nuitee
R
Rachel couple us
6
2026-05-11 via Nuitee
M
Mecktilda couple tz
8
2026-04-18 via Nuitee
J
Jonathan couple mx
10
2026-04-09 via Nuitee
H
Hanna solo_traveller ch
9
Praktisch für eine Übernachtung nach langem Flug
Pros:

Praktische Lage nahe Flughafen. Hotel eigener Shuttlebus. Gutes Restaurant. Speditiver Service falls keine Kongresse stattfinden.

2026-04-06 via Nuitee
J
James solo_traveller us
7
It was fine, nothing remarkable, but the staff was not friendly.
Pros:

Good Gym

Cons:

Attitude of staff

2026-04-04 via Nuitee