Quality Inn & Suites Plano East - Richardson

Hotels
•
Quality Inn
8.2 (978 reviews)
1616 North Central Expressway , Plano , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean rooms reported by many guests
Friendly/front-desk staff
Good value for price
Convenient/central location
Free parking
Ice machine available
Modern/renovated appearance
Comfortable beds
Pleasant entrance smell noted by multiple guests
TV with Netflix app
Cons:
Damp/mildew/musky odors in some rooms and entrances
Noise from traffic and other guests
Breakfast is basic/bland and lacks variety
Isolated incidents of rude staff/housekeeping
At least one report of theft/misplaced belongings and poor resolution
Broken/faulty shower or faucet reported
Inconsistent room quality (beds too hard/soft, dated elements)
Parking described as horrible by some guests

Categories

Cleanliness
6.8
Mixed reports: many guests describe rooms and public areas as clean and recently renovated, but multiple reviews report damp, mildew/musky odors and poor cleanliness in some rooms and entrances.
Service
8.9
Generally praised for friendly and helpful front desk/staff by many guests, though isolated incidents reported (rude housekeeping and a serious theft/ dishonesty complaint) that lower consistency.
Location
8.4
Often described as conveniently located and ‘close to everything’, but several notes about traffic/guest noise and at least one complaint about difficult parking.
Room Quality
7.2
Mixed: some guests praise comfortable beds and modern rooms, while others report odors, dampness, hard/soft mattresses, broken fixtures (shower/faucet) and dated elements.
Amenities
8.3
Basic but functional: free parking, ice machine, TVs with apps (Netflix) and standard facilities; nothing luxury but adequate for the price point.
Value for Money
9.2
Frequently noted as good value for the price; guests call it a solid cost/benefit option, especially for short stays.
Food and Beverage
7.6
Breakfast is consistently described as basic and serviceable (cereal, waffles, microwaved eggs); several guests wanted fresher items, more variety (fruits/eggs/sausage) and better execution.
Overall Experience
9.2
Majority of stays were positive with guests willing to return, citing cleanliness, friendly staff and good value; a minority of serious negatives (theft claim, odours, noise) temper the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-04 06:03

Property Description

Modern Amenities
Enjoy free WiFi and stay in shape at our fitness centre during your stay at Quality Inn & Suites Plano. Each room is equipped with a cable TV, coffee machine, and a comfortable seating area for your convenience.

Convenient Services
Benefit from complimentary parking and our 24-hour front desk services. Rest assured that your needs will be taken care of promptly and efficiently throughout your time with us.

Nearby Attractions
Explore the shops and restaurants at Collin Creek Mall just a short drive away. Additionally, the University of Texas at Dallas and Dallas/Fort Worth International Airport are easily accessible from our hotel.

Book now for a delightful stay at Quality Inn & Suites Plano!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 978 reviews
Cleanliness: 6.8
Service: 8.9
Location: 8.4
Room Quality: 7.2
Amenities: 8.3
Value for Money: 9.2
Food and Beverage: 7.6
Overall Experience: 9.2
E
Eduardo • couple • us
9
2026-08-25 • via Nuitee
S
Sergio Andres • couple • bo
9
Recomendado!
Pros:

Buen lugar para quedarse y alejarse del ruido de la ciudad. Se tiene muchas facilidades a la mano como restaurantes y transporte (DART). Recomendado.

2026-08-24 • via Nuitee
A
Alaana • family_with_children • us
10
2026-08-23 • via Nuitee
D
Deniz • family_with_children • tr
7
2026-08-21 • via Nuitee
N
Nasir • couple • us
7
2026-08-14 • via Nuitee
J
Janice • couple • us
9
Very pleasant.
Pros:

Breakfast was good. The location is nice to get around the area.

2026-08-12 • via Nuitee
R
Regina • family_with_children • us
8
Pros:

Location

Cons:

No pool and no work out facilities as advertised

2026-08-10 • via Nuitee
S
sammie • solo_traveller • us
6
Nice place for a short stay.
Pros:

Nice room.

Cons:

Needs to have more vegan options for breakfast & gluten free options.

2026-08-09 • via Nuitee
E
EDUARDO • solo_traveller • es
9
Pros:

Todo bien personal limpieza...

Cons:

Lejos del aeropuerto y del centro

2026-08-08 • via Nuitee
L
Linda • solo_traveller • us
10
Great employees
Pros:

Great

2026-08-06 • via Nuitee
T
Tyson • solo_traveller • us
6
2026-08-05 • via Nuitee
M
Monty • solo_traveller • us
10
2026-08-03 • via Nuitee
R
rita • family_with_children • us
10
I love my stay here it was clean smell good rooms were very clean bed was comfortable slept great and the staff was real
Pros:

It was all around food places didn’t have to go far

Cons:

Didn’t have a pool

2026-08-02 • via Nuitee
K
Karine • couple • us
10
We had a wonderful stay! Everything was exactly as described—clean, comfortable, peaceful, and very well maintained. Com
Pros:

Conforto, capricho, localização, limpeza, todos os detalhes

2026-08-02 • via Nuitee
C
Craig • solo_traveller • us
8
Pros:

Nice and quiet. Clean rooms and entrance.

Cons:

Breakfast was on time I was there at 6am and the eggs and sausage was cold. I told the young lady that was working there and she did nothing about cold food.

2026-07-22 • via Nuitee
D
Deniz • family_with_children • tr
10
2026-07-22 • via Nuitee
P
Portley • couple • us
10
2026-07-21 • via Nuitee
L
Laken • solo_traveller • us
7
2026-07-18 • via Nuitee
L
lonnie • solo_traveller • us
9
2026-07-14 • via Nuitee
G
Guillermo • solo_traveller • us
9
Pros:

Clean, updated, well kept. Location near restaurants and shopping. The area looks rough, but it is safe.

Cons:

Everything was good, breakfast was adequate, just needed a bit more variety.

2026-07-12 • via Nuitee