Best Western Plus Augusta Civic Center Inn

Hotels
•
Best Western Plus
8 (514 reviews)
110 Community Drive , Augusta , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Convenient location
Cons:
Inconsistent room quality
Soundproofing issues
Low water pressure

Categories

Cleanliness
7.5
Clean room, but some issues with ventilation and soundproofing mentioned.
Service
8.5
Very friendly and pleasant staff, responsive to needs.
Location
9
Convenient location near amenities and easy access to highways.
Room Quality
7
Room condition varied, with complaints about bed comfort and outdated fixtures.
Amenities
8
Standard amenities available, including breakfast options.
Value for Money
8
Overall decent value considering the location and offerings.
Food and Beverage
8
Good breakfast, but some items like the eggs were mentioned as cold.
Overall Experience
8
Satisfactory stay with several positives but some notable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:29

Property Description

Convenient Location
Located just 3 miles from downtown Augusta, our hotel offers easy access to the city's main attractions while providing a peaceful retreat for our guests.

Comfortable Accommodations
Experience comfort in our spacious rooms equipped with free WiFi, flat-screen TVs, and charming antique headboards. Each room also includes a refrigerator, microwave, and coffee maker for your convenience.

On-Site Dining and Amenities
Indulge in delicious meals at the on-site IHOP restaurant, open for breakfast, lunch, and dinner. Stay active in our fitness center or catch up on work at the business center, both offering complimentary WiFi access.

Book your stay at the Best Western Plus Augusta Civic Center Inn for a relaxing and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 514 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7
Amenities: 8
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
K
Keilen • couple • us
10
2026-04-13 • via Nuitee
S
Stephen • couple • ca
7
Pros:

Good breakfast

2026-04-13 • via Nuitee
M
MacPherson • solo_traveller • us
10
Wonderful
Pros:

I didn't have to go along ways for my event I was going to it was in a good location for shopping as well

Cons:

N/A

2026-04-11 • via Nuitee
M
Mark • couple • us
8
2026-04-06 • via Nuitee
G
Guy & Lise • family_with_children • ca
10
2026-04-05 • via Nuitee
L
Lance • couple • us
9
It was wonderful
Pros:

Very convenient. Clean. Friendly

Cons:

All was good

2026-04-04 • via Nuitee
E
Eleanor • solo_traveller • us
10
We liked that it was conveniently located to the civic center and many choices for restaurants. Also, local stores, Walm
Pros:

Conveniently located near civic center.

Cons:

No pool.

2026-04-02 • via Nuitee
F
Foley-Kerr • couple • us
3
2026-03-29 • via Nuitee
C
Catherine • couple • us
2
Very disappointing
Pros:

Convince to work

Cons:

My first room wreaked of mold and mildew. My second room was dirty and all you could hear was the dogs in the next room barking at everything. Staff was not friendly.

2026-03-29 • via Nuitee
K
Kristy • solo_traveller • us
8
comfortable and enjoyable
Pros:

Great, would like some dairy free options and Gluten free options for breakfast.

Cons:

could hear the people across the hall talking. light under the door

2026-03-26 • via Nuitee
C
cheryl • couple • us
10
Everyone was nice and the stay was comfy
Pros:

I found the check in n out process very efficient and the king size bed was awesomely comfortable

Cons:

The shower drain was a bit slow and the in room coffee set up was fair

2026-03-23 • via Nuitee
R
Robin • family_with_children • us
10
Pros:

Location, lots to do

2026-03-18 • via Nuitee
J
Joelle • family_with_children • us
7
2026-03-18 • via Nuitee
K
kelly • solo_traveller • us
7
Overall good syay
Pros:

Room was good sized
Staff was helpful and friendly
Good location

Cons:

Refrigerator nor microwave were cleaned

2026-03-18 • via Nuitee
G
Giuseppe Ruggiero • family_with_children • us
10
Pros:

Places clean the staff are professional and respectful.The room is very spacious.Fully updated , comfortable beds and great servic

Cons:

I liked everything.\nAbsolutely

2026-03-17 • via Nuitee
B
brooks • family_with_children • us
10
Pros:

Clean n comfortable.

Cons:

NA

2026-03-16 • via Nuitee
J
John • family_with_children • us
10
Pros:

Closeness to Civic Center.

Cons:

Nothing. Everything was as expected from a Best Western hotel.

2026-03-16 • via Nuitee
M
Mary-Jane • couple • us
10
Pros:

Breakfast was good and the location was perfect-would use that location again for an event in the area.

2026-03-15 • via Nuitee
W
Wiemer • solo_traveller • us
8
2026-03-15 • via Nuitee
N
Nixon • solo_traveller • us
10
2026-03-09 • via Nuitee