Holiday Inn Express - Downtown San Diego by IHG

Hotels
•
Holiday Inn Express
8 (1717 reviews)
1430 Seventh Avenue , San Diego , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Decent breakfast options
Cons:
Noise issues
Cleanliness concerns
High parking fees

Categories

Cleanliness
7.5
Reviews indicate cleanliness was generally good, but there were mentions of dirtiness and issues with the bathroom AC vent.
Service
8.5
Staff was noted as friendly and accommodating, providing good service overall.
Location
9
Guests consistently praised the location as it was a major positive aspect across several reviews.
Room Quality
7
Feedback included complaints about noise and some dissatisfaction with the room conditions.
Amenities
8
Amenities were generally good, particularly the breakfast options, although there were some minor complaints.
Value for Money
7.5
Some guests felt the pricing did not reflect the quality due to additional charges for parking and issues experienced.
Food and Beverage
8.5
Breakfast was a highlight with good variety and quality, contributing positively to the overall experience.
Overall Experience
8
Despite some issues, overall guest satisfaction was relatively high, aligning well with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:49

Property Description

Prime Location in San Diego:
Located in the heart of San Diego, just 2 blocks from the convenient San Diego Trolley, the Holiday Inn Express Downtown San Diego offers easy access to the city's top attractions.

Deluxe Amenities:
Enjoy a complimentary hot breakfast bar featuring delicious options like scrambled eggs, bacon, and sausages. Unwind with a swim in the outdoor pool and savor a meal at the on-site Indigo Cafe.

Comfortable Accommodations:
Relax in guestrooms equipped with plush pillow-top mattresses, spacious work desks, and ergonomic chairs. Stay connected with complimentary wired and wireless internet access, plus the convenience of in-room refrigerators.

Book your stay at the Holiday Inn Express Downtown San Diego for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Location

Property Accessibility

Total Disability Score: 84.43
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Ramp Angle: 11
  • Ramp Length: 7
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8
Based on 1717 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7
Amenities: 8
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 8
L
Luiz Felipe • couple • br
10
Excelente
Pros:

Quarto amplo e o café da manhã muito bom

Cons:

Nada

2026-10-16 • via Nuitee
V
Victor • couple • us
10
2026-10-15 • via Nuitee
G
GARCIA • extended_group • mx
4
2026-10-14 • via Nuitee
D
Douglas • solo_traveller • us
6
Pros:

We were close to the event we were in town for. The room was comfortable. The staff were very friendly and helpful.

Cons:

The pool was under renovation, but we were still charged a premium price.

2026-10-14 • via Nuitee
V
Vivi • family_with_children • ar
7
Bueno para 2 noches
Pros:

El desayuno estaba ok,fue facil llegar.Bueno que siempre tienen café o te para tomar y juegos en el lobby.

Cons:

Las almohadas no eran buenas.
El personal de recepción no era muy solicito para explicar .

2026-10-14 • via Nuitee
J
Jaime eduardo • family_with_children • co
6
Pros:

La limpieza y la alimentación

Cons:

Costo del parking

2026-10-10 • via Nuitee
F
Francesca Onidi • extended_group • it
1
Un’esperienza estremamente deludente. Richiedo un rimborso.
Pros:

nulla

Cons:

Un’esperienza estremamente deludente. Richiedo un rimborso.

Purtroppo, devo rispondere che non mi è piaciuto praticamente nulla di questo soggiorno, a partire dalle condizioni della camera.

Ci sono state assegnate due camere al piano strada e, nel mio caso, la finestra affacciava direttamente su un incrocio trafficato, con un semaforo praticamente davanti, come si può vedere dalle fotografie allegate.

La privacy era praticamente inesistente: non ho mai potuto aprire le tende o le finestre perché chiunque passasse per strada avrebbe potuto vedere direttamente all’interno della stanza.

Il rumore proveniente dalla strada era insopportabile e, come se non bastasse, anche il condizionatore era estremamente rumoroso, tanto da rendere impossibile utilizzarlo.

Il letto era scomodissimo, la moquette visibilmente sporca e le condizioni generali della camera decisamente al di sotto di qualsiasi standard accettabile.

Anche il bagno presentava problemi: per riuscire ad avere acqua calda dovevo lasciare scorrere l’acqua per almeno cinque minuti, una situazione francamente inaccettabile per una struttura ricettiva.

Le condizioni delle aree comuni non erano migliori. I corridoi dell’hotel apparivano trascurati e fatiscenti, dando quasi l’impressione di trovarsi in un edificio abbandonato.

La colazione è stata forse l’unico aspetto appena accettabile, ma comunque di qualità mediocre.

L’atmosfera generale della struttura è molto lontana da quella che ci si aspetterebbe da un hotel destinato a un soggiorno turistico. La clientela sembrava composta prevalentemente da lavoratori e l’intera esperienza ricordava più quella di un motel di bassissimo livello che di un albergo.

Ritengo che le condizioni della struttura siano assolutamente inadeguate rispetto a quanto ci si aspetta prenotando un hotel tramite Booking.com.

Non si tratta di piccoli inconvenienti, ma di una serie di problemi che hanno compromesso seriamente il comfort, il riposo e la qualità del soggiorno.

Per tutti

2026-10-10 • via Nuitee
P
Peter • extended_group • de
8
2026-10-09 • via Nuitee
J
Johanna • couple • us
1
Pros:

Na

2026-10-08 • via Nuitee
D
Dariyoush • family_with_children • ca
9
Pros:

Breakfast was very good with differen items.
Room was big and clean.

2026-10-07 • via Nuitee
J
Jideofor And Ogochukwu • family_with_children • us
1
Awful. Would never stay here again.
Pros:

Absolutely Nothing!

Cons:

Front staff were very rude and not helpful.
Room and carpet had a moldy smell
Bath and sink were not draining.
No rooms available despite requesting early check in ahead of time.
Breakfast was very basic.
Location not close to the nice part of downtown the roads leading to the hotel looked very dangerous esp at night.

2026-10-07 • via Nuitee
S
Sailesh • couple • us
7
2026-09-19 • via Nuitee
R
rodolfo • solo_traveller • es
10
2026-09-18 • via Nuitee
J
Jørgen Ole • couple • dk
7
Ville nok ikke vælge hotellet igen
Pros:

God beliggenhed

Cons:

Utrolig megen støj

2026-09-18 • via Nuitee
J
Jacob • couple • us
1
2026-09-17 • via Nuitee
E
Estefania • extended_group • mx
10
2026-09-17 • via Nuitee
P
Paul • extended_group • us
10
Pros:

Free breakfast. Friendly greeting upon arrival. Dining area was kept clean.

2026-09-15 • via Nuitee
Y
YUKINA • couple • jp
10
2026-09-14 • via Nuitee
D
Diego • solo_traveller • es
8
Muy bien aunque caro.
Cons:

Pago por early checkin.

2026-09-14 • via Nuitee
F
Fernando Aurelio • solo_traveller • mx
8
Pros:

La ubicación es excelente!

Cons:

El aire acondicionado muy ruidoso.

2026-09-14 • via Nuitee