Crowne Plaza Dulles Airport by IHG

Hotels
Crowne Plaza Hotels & Resorts
9 (329 reviews)
2200 Centreville Road , Herndon , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Shuttle pick up wait times
Need for room renovations

Categories

Cleanliness
8.75
Multiple reviews mention the hotel was clean.
Service
9.25
Staff were described as friendly and helpful in multiple reviews.
Location
9.25
The location near the airport is frequently highlighted as a positive aspect.
Room Quality
8.75
Rooms were generally described as comfortable and spacious.
Amenities
9.25
Amenities such as the shuttle service and restaurant received positive mentions.
Value for Money
8.75
Standard quality for this hotel tier.
Food and Beverage
8.75
Food quality was noted positively, especially at the restaurant.
Overall Experience
9.25
General sentiment was very positive across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:19

Property Description

Convenient Location and Amenities
Located just 4 minutes from Washington Dulles International Airport, the Dulles Airport Crowne Plaza Hotel offers a free 24-hour shuttle service and on-site dining options. Guests can enjoy complimentary WiFi, car rental services, and well-equipped rooms with modern amenities.

Comfort and Convenience
Each guest room features a refrigerator, coffee maker, flat-screen TV with cable, and a hardwood work desk. The hotel also provides a 24-hour gym, business center, and laundry services for guests' convenience.

Dining and Entertainment
Guests can dine at the on-site Houlihan's Restaurant & Bar, offering breakfast, lunch, and dinner options along with a full-service bar and happy hour specials. Additionally, there is a Starbucks Cafe for a quick pick-me-up.

Experience a seamless stay near major attractions like Reston and Tysons Corner while being just 22 miles from Washington, D.C. Book your stay at Crowne Plaza Hotel Dulles Airport now for a memorable experience.

Important information:

The Starbucks at the property is open from 6:00 to 18:00 hours, from Monday to Sunday.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 329 reviews
Cleanliness: 8.75
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.25
C
Chye solo_traveller us
10
2026-03-24 via Nuitee
D
Diane solo_traveller us
10
Amazing experience every time.
Pros:

I stay here every 2 months and every time I check in the staff knows me and are always excited to se me!

Cons:

That you now charge $10 a day for parking.

2026-03-15 via Nuitee
A
Abebe couple us
8
2026-03-02 via Nuitee
C
Curious35662221013 Solo travel
10
Thoughtful and comfortable
Pros:

I arrived exhausted and anxious, needing kindness and comfort. And that is what I found. This is not a “luxury “ hotel but in my view it is better. They have thought of all the little things that make a guest feel cared for. I have never encountered a hotel with such thoughtfulness built in. Even the heat was easy to operate and customize. The restaurant staff were especially kind and even gave me cream cheese packets to use for giving essential medication to my dog after I had left my supply on the plane. Dinner was delicious and reasonably priced.
I highly recommend this airport hotel.

2026-02-25 via Tripadvisor
9
937brentk Business Austin, Texas
4
What was once nice is no more.
Pros:

The sad fall of a once nice hotel. The WiFi here is as slow as the water pressure is low. Symptoms of a hotel owner who is more about profit than customer comfort. I used to like this hotel, but it seems those days are gone. The rooms are dated and the workout room fits no more that a half dozen people. And that would be uncomfortable. If you’re going to stay in the area, Look elsewhere.

2026-02-24 via Tripadvisor
N
N solo_traveller gb
10
2026-01-19 via Nuitee
T
Tawanda Gravious solo_traveller za
9
Very comfortable
Pros:

Clean, easily accessible, central

2026-01-19 via Nuitee
N
Nassar family_with_children us
5
Pros:

Room side and beds comfy

Cons:

Room was not cleaned for 3 days inspite, when asked staff was vague, saying sometimes it is cleaned only after 3 days. I have stayed at the property before, and would always choose it, but this time, my experience was bad. Hotel has also started charging for parking which was not the case before

2026-01-10 via Nuitee
J
Jan-Christo family_with_children na
8
Bitter sweet
Pros:

Location

Cons:

Staff was rude. We waited in the lobby to recieve some packages. When the courier arrived we were made to pay a charge to the hotel even though we recieved the packages ourselves. The hotel also decided to start charging for parking from the 1st of Ianuary 2026. Even for guests. Only had to park for an hour. Asked if we need to still pay for a full day, and was made to.

2026-01-09 via Nuitee
F
Ferdoas family_with_children sa
10
2026-01-06 via Nuitee
F
F4548PMtaraw Family
10
Wonderful Stay
Pros:

From the time we checked in to when we checked out our experience was very good.
Roxana at check in was very professional and helpful answering my questions about parking our car and the shuttle. We reserved the park, sleep and fly the hotel offers, staying at the hotel the night before our flight and the night we return.
A very sweet housekeeper greeted us in the hall and took the luggage cart back to the lobby.
Our room was very nice. The king size bed was so comfortable.
Hamza greeted us as we checked out .
Hamza was also very kind, helpful and professional. We liked our stay so much Hamza helped me book a room for a future date.
It is convenient to have Houlihans right on site. Jo Jo , our bartender/server was very attentive and personable. We enjoyed our dinner.
The 24 hour shuttle to the airport is so convenient. It runs every half hour. We took the 3:30 am shuttle for a 6:00 am flight. Our shuttle driver told us where to be picked up upon our return.
5 minute drive to the airport. Sweet!!!
Thank you all for a great stay!

2025-12-30 via Tripadvisor
A
André family_with_children br
10
Maravilhoso
Pros:

Tudo mas algo que agradou mto foi o transfer do aeroporto

Cons:

Nada

2025-12-27 via Nuitee
J
John couple gb
5
Tired and dated but close to airport
Pros:

Location near airport was good

Cons:

Very tired. In need of renovation/redecoration

2025-12-20 via Nuitee
D
DA Gonzalez couple us
10
Pros:

Location close to the airport.
Room and bed were very comfortable.

Cons:

The pick up shuttle from the airport.

2025-12-06 via Nuitee
D
DA Gonzalez family_with_children us
9
Pros:

Room and bed were very comfortable.
Covered parking at the property was nice to have.

Cons:

Shuttle pick up was a long wait (45min). Even though you are told it is every 20 -30 mins.

2025-12-06 via Nuitee
J
JustinR3 Solo travel Prince Frederick, Calvert County, Maryland
8
Nice Hotel for 1 Day stay.
Pros:

The hotel is nice. It is a great hotel if you need to stay somewhere before the night of a long flight. The room was spacious and clean. The Front Desk was helpful. I loved that they had a shuttle to the airport which starts at 6AM if I recall correctly. I liked staying and would stay again.

The only thing that was confusing was the lounge access. You had to take 1 elevator and walk down the hall to get to the other elevator that brought you to the lounge. Also, it would be nice if the lounge had a better selection of snacks.

Overall, it was a good stay.

2025-11-28 via Tripadvisor
M
marypN3270VA Family San Juan Capistrano, California
10
Great stay
Pros:

An exceptionally nice place to stay.
A lot more spacious with the rooms separated between the sleeping area and sitting. Comfortable bed, pillows and furniture.
Nice staff

2025-11-28 via Tripadvisor
R
Roumany Soliman family_with_children us
10
Pros:

Cleanliness and breakfast

2025-11-04 via Nuitee
N
NOE MAINDO solo_traveller ae
6
2025-10-16 via Nuitee
W
Wendi family_with_children
10
Pros:

The room was large and comfortable. The parking options were great. The desk staff and shuttle driver were friendly and helpful.

2025-10-09 via Nuitee