Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Shuttle pick up wait times
Need for room renovations

Categories

Cleanliness
8.75
Multiple reviews mention the hotel was clean.
Service
9.25
Staff were described as friendly and helpful in multiple reviews.
Location
9.25
The location near the airport is frequently highlighted as a positive aspect.
Room Quality
8.75
Rooms were generally described as comfortable and spacious.
Amenities
9.25
Amenities such as the shuttle service and restaurant received positive mentions.
Value for Money
8.75
Standard quality for this hotel tier.
Food and Beverage
8.75
Food quality was noted positively, especially at the restaurant.
Overall Experience
9.25
General sentiment was very positive across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:19

Property Description

Convenient Location and Amenities
Located just 4 minutes from Washington Dulles International Airport, the Dulles Airport Crowne Plaza Hotel offers a free 24-hour shuttle service and on-site dining options. Guests can enjoy complimentary WiFi, car rental services, and well-equipped rooms with modern amenities.

Comfort and Convenience
Each guest room features a refrigerator, coffee maker, flat-screen TV with cable, and a hardwood work desk. The hotel also provides a 24-hour gym, business center, and laundry services for guests' convenience.

Dining and Entertainment
Guests can dine at the on-site Houlihan's Restaurant & Bar, offering breakfast, lunch, and dinner options along with a full-service bar and happy hour specials. Additionally, there is a Starbucks Cafe for a quick pick-me-up.

Experience a seamless stay near major attractions like Reston and Tysons Corner while being just 22 miles from Washington, D.C. Book your stay at Crowne Plaza Hotel Dulles Airport now for a memorable experience.

Important information:

The Starbucks at the property is open from 6:00 to 18:00 hours, from Monday to Sunday.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAD

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 355 reviews
Cleanliness: 8.75
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.25
T
Tony couple ie
3
2026-07-23 via Nuitee
M
Mark R solo_traveller us
9
2026-07-20 via Nuitee
P
Pai family_with_children us
10
Pros:

The service and environment is good.

2026-07-18 via Nuitee
M
Manley solo_traveller gb
9
Nice comfortable convenient
Pros:

Spacious. In house eatery.

Cons:

The WiFi wasn’t secure for my phone.

2026-07-16 via Nuitee
G
Gerard couple gb
9
Good base for my World Cup trip to Dallas.
Pros:

Sizeable rooms. Good value. Good breakfast service. Spacious car park.

Cons:

Gym and pool very basic. No restaurant or bar close to hotel.

2026-07-14 via Nuitee
C
Chye solo_traveller us
8
2026-07-13 via Nuitee
C
Carl couple us
8
2026-06-28 via Nuitee
E
E9011KIstephanier Solo travel London, England
8
Really surprised at how good this hotel is
Pros:

Checked in quite late reception staff very friendly and quick check in I had booked 2 rooms one for my daughter and me I paid for my room with points I was on the 3rd floor room very big and spacious bed was comfy and so were the pillows the air con worked great as well (had to change the settings as it was on auto) bathroom was a good size usual amenities shower gel shampoo and conditioner also I had mouth wash and a shower cap as well which was nice (although through jet lag I opened and dropped it but reception gave me another 1) the bathroom could be updated a bit as the shower head was quite low so if ur really tall u may struggle!!! they have restaurants next to the hotel also Taco Bell and Wendy’s they offer a shuttle bus aswell (1st come first served) everyone 30mins I only stayed for 1 night would have liked to have stayed longer there is a shopping mall which is about 10-15 min walk which isn’t too far IHOP 30 min walk overall really nice hotel and yes I would stay here again
Think a lot of airlines use this hotel as there is always crew arriving or leaving

2026-06-27 via Tripadvisor
A
Alejandro couple ec
8
2026-06-23 via Nuitee
J
Jacqueline couple us
10
Pros:

Good location, nice hotel easy to get in and out

2026-06-21 via Nuitee
L
Laura couple us
10
2026-06-14 via Nuitee
M
Muhammad Sherjil solo_traveller ca
8
Pros:

Staff 5/5
Facility 5/5

Cons:

Washroom Exhaust fan wasnt working that caused discomfort.

2026-06-09 via Nuitee
L
Laura solo_traveller us
10
2026-06-08 via Nuitee
A
Aarthy solo_traveller in
10
2026-06-06 via Nuitee
A
Andrea solo_traveller us
9
2026-05-30 via Nuitee
W
Wvtalbot Family
4
Shuttle Service Chaos Overshadowed an Otherwise Fine Stay
Pros:

Stayed at the Crowne Plaza Dulles Airport recently. The room itself was perfectly fine, but the airport shuttle experience in the morning was a complete mess.

When we went downstairs for the shuttle, there was no one at the front desk. I eventually had to walk into the back room and literally shout to get the attention of the employee, who was wearing earbuds and apparently couldn’t hear anything going on in the lobby.

The shuttle loading process was equally frustrating. The driver had a huge pile of luggage blocking the back area that he clearly didn’t want to move, then got irritated with passengers because we weren’t arranging bags exactly how he wanted. On top of that, he tried to hold the shuttle for an airline crew member who wasn’t even there yet, despite multiple members of the same crew telling him that person was not coming.

To make matters worse, we received multiple conflicting explanations about when the shuttle service actually starts in the morning.

Overall, the room was decent, but the transportation and morning staff experience seriously need improvement.

2026-05-16 via Tripadvisor
N
Nicole solo_traveller de
9
Gute Nähe zum Flughafen Washington Dulles
Pros:

Super Lage zum Flughafen Washington Dulles.
Größe der Zimmer waren ideal.
Drumherum gute Einkaufsmöglichkeiten.
Sauberes Hotel, nettes Personal. Konnten unsere Koffer wiegen um ein Übergewicht zu vermeiden.
Frühstück war ausreichend und gut.

Cons:

...

2026-05-11 via Nuitee
G
GEORGE family_with_children in
10
2026-04-13 via Nuitee
E
Erickpowell Solo travel Miami, Florida
2
In need of a total overhaul
Pros:

Sadly, this hotel like many others crown Plaza in the US are in desperate need of total renovation of their rooms. It’s an embarrassment to the IHG brand.

2026-04-11 via Tripadvisor
M
Marquita solo_traveller us
9
2026-04-01 via Nuitee