Comfort Inn & Suites

Hotels
•
Comfort Inn
8.2 (227 reviews)
4 Balsam Street, Collingwood, Ontario, L9Y3J4 , Collingwood , CA
1-705-444-2144

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Continental breakfast
Elevator
Downhill skiing nearby
Cross-country skiing nearby
Hiking/biking trails nearby
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Location is convenient
Breakfast was good
Cons:
Cleanliness and maintenance issues
Negative feedback on room quality

Categories

Cleanliness
6.84
Multiple complaints regarding mold, odors, and overall lack of maintenance in the rooms.
Service
8.81
Mixed feedback on staff interaction; some complaints, but generally acceptable service.
Location
9.35
Guests appreciated the convenient location for their needs.
Room Quality
6.3
Issues regarding room size, cleanliness, and condition noted by several guests.
Amenities
8.83
Amenities like breakfast were positively mentioned, but renovations are needed.
Value for Money
8.29
Price perceived as high given the quality of accommodations.
Food and Beverage
9.34
Breakfast was mentioned positively.
Overall Experience
7.81
Overall mixed experience; significant issues highlighted but some positives noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:19

Property Description

Nearby Recreational Activities
Enjoy snowboarding, downhill skiing, and cross-country skiing right by the hotel. Hiking/biking trails and windsurfing are also conveniently close by.

Complimentary Continental Breakfast
Start your day right with a delicious continental breakfast served daily.

Convenient Amenities
Benefit from a business center, 24-hour front desk, and laundry facilities. Free self-parking is available.

Stay at Comfort Inn & Suites for a centrally located hotel in Collingwood, near popular attractions like Blue Mountain Ski Resort and Scandinave Spa Blue Mountain. Book now to experience comfort and convenience at its best!

Important information:

  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.2
Based on 227 reviews
Cleanliness: 6.84
Service: 8.81
Location: 9.35
Room Quality: 6.3
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 9.34
Overall Experience: 7.81
A
Asif • family
8
Pros:

Clean rooms. Breakfast was not good. Less options.
Rooms are good.
Staff was not friendly.

2025-10-11 • via Nuitee
R
Ryan
8
Pros:

Great breakfast and friendly staff. Decent parking.

2025-10-09 • via Nuitee
D
Darlene • family
8
Pros:

Staff was great hotel lobby was clean.

2025-10-08 • via Nuitee
E
Ellen
10
Pros:

Ckean room, friendly staff

2025-10-07 • via Nuitee
R
Razvan • family
8
Pros:

Room is clean, has a fridge and the Wi-Fi is fast. Comfortable stay.

2025-10-06 • via Nuitee
T
TREVOR
10
Pros:

Saggy creaky bed

2025-10-05 • via Nuitee
C
caress • family
8
Pros:

Hotel really needs some update.
Its worth the money paid for.
Excellent staff and breakfast option.
Close to tourist spots.

2025-10-03 • via Nuitee
S
Sharon
8
Pros:

The staff was very accommodating. Our A/C was not working in our room but the staff worked on it until it did work.
The hotel itself needs some work. Paint is chipped on doors, carpets are in need of cleaning or better yet should be replaced, and hotel is very outdated.
However on the positive side, the staff was great, the breakfast was very good. Lots of variety and items were warm.
We would stay here again. The location is great!

2025-10-02 • via Nuitee
N
Naina • family_with_children
10
Pros:

Loved our stay at this property. The place was clean and room was spacious, it was well equipped with all the essentials. Appliances were working perfectly. The staff were super welcoming and helpful. Check-in and checkout were really quick and easy. Would definitely consider again in the future.

2025-10-01 • via Nuitee
W
Wendy
6
Pros:

Breakfast was good

2025-09-30 • via Nuitee
J
Joe • partner
8
Pros:

enjoyed the location

2025-09-28 • via Nuitee
C
Chris • family
8
Pros:

Bathroom has be used and abused. Mold and what looks like blood on shower curtian. Vanity looks like it could fall off the wall at any time. Not impressed given the price

2025-09-28 • via Nuitee
C
Connor
4
Pros:

Booked a room with 2 beds and a pull out couch.
Checked in told our room was going to be complimentary because they didn’t have what we booked.
Ended up with a room with 1 bed and no pull out couch

2025-09-23 • via Nuitee
M
Mary
10
Pros:

They need to renovate, especially the bathroom..

2025-09-18 • via Nuitee
A
Alana • family
10
Pros:

I would recommend this site…location was good…beds comfortable..friendly staff…

2025-09-17 • via Nuitee
L
Laura • friends
8
Pros:

I liked the area it was in, it was close to where I needed to be the next morning. Only spent one night but it did the job. The fridge was bigger than expected. I like this because I had a cooler with me, and I could take the food out of the cooler and put it in the fridge. There was even a freezer for my ice packs

2025-09-15 • via Nuitee
C
cathy • friends
10
Pros:

The staff were great it has an excellent breakfast included

2025-09-14 • via Nuitee
M
Mike
10
Pros:

Air conditioning was on when I arrive in the room. A nice change compared to other hotels.

2025-09-13 • via Nuitee
N
Nuwan
10
Pros:

Intresting all facilities they given us during our stay make a memorable.

2025-09-12 • via Nuitee
E
Evaristo • partner
8
Pros:

My only complain is the Cover comforter has a body odor smell on the edges. I have to switch it from the bothom to top . The room is fine and the bathroom.

2025-09-11 • via Nuitee