Comfort Inn & Suites

Hotels
•
Comfort Inn
8.2 (227 reviews)
4 Balsam Street, Collingwood, Ontario, L9Y3J4 , Collingwood , CA
+1 705-444-2144

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Continental breakfast
Elevator
Downhill skiing nearby
Cross-country skiing nearby
Hiking/biking trails nearby
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Location is convenient
Breakfast was good
Cons:
Cleanliness and maintenance issues
Negative feedback on room quality

Categories

Cleanliness
6.84
Multiple complaints regarding mold, odors, and overall lack of maintenance in the rooms.
Service
8.81
Mixed feedback on staff interaction; some complaints, but generally acceptable service.
Location
9.35
Guests appreciated the convenient location for their needs.
Room Quality
6.3
Issues regarding room size, cleanliness, and condition noted by several guests.
Amenities
8.83
Amenities like breakfast were positively mentioned, but renovations are needed.
Value for Money
8.29
Price perceived as high given the quality of accommodations.
Food and Beverage
9.34
Breakfast was mentioned positively.
Overall Experience
7.81
Overall mixed experience; significant issues highlighted but some positives noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:19

Property Description

Nearby Recreational Activities
Enjoy snowboarding, downhill skiing, and cross-country skiing right by the hotel. Hiking/biking trails and windsurfing are also conveniently close by.

Complimentary Continental Breakfast
Start your day right with a delicious continental breakfast served daily.

Convenient Amenities
Benefit from a business center, 24-hour front desk, and laundry facilities. Free self-parking is available.

Stay at Comfort Inn & Suites for a centrally located hotel in Collingwood, near popular attractions like Blue Mountain Ski Resort and Scandinave Spa Blue Mountain. Book now to experience comfort and convenience at its best!

Important information:

  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.2
Based on 227 reviews
Cleanliness: 6.84
Service: 8.81
Location: 9.35
Room Quality: 6.3
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 9.34
Overall Experience: 7.81
A
Amy • couple • ca
5
Pros:

Main floor lodging
Free breakfast
Free tea and coffee
Fridge and microwave

Cons:

Dated
Breakfast only till 930
Black mould in the shower/also leaked
Weird smell also in the bathroom

2026-08-08 • via Nuitee
C
Cristina • couple • ca
3
Not visiting again
Cons:

not a lot of value for the cost
checkin was significantly delayed (2 hours)
we forgot a rain jacket in the armoire, it was never found!

2026-08-06 • via Nuitee
P
Parul • family_with_children • ca
5
Satisfactory
Pros:

Breakfast was ok, not great. Room and washroom were clean. Overall satisfactory stay.

2026-08-06 • via Nuitee
M
Mifra • family_with_children • ca
10
Price wise it was good
Pros:

Convenient

Cons:

They did a regular clean up on our room

2026-08-05 • via Nuitee
K
Ketan • solo_traveller • ca
1
Never going to booking again as we all has nightmares with honeybees, spiders & bugs
Pros:

Location

Cons:

Room has lot of honeybees and spiders

2026-08-04 • via Nuitee
S
SUNITA • family_with_children • ca
8
2026-08-04 • via Nuitee
R
Ruud • extended_group • nl
8
Pros:

Geweldig ontvangst, werden met alles zeer goedgeholpen.

Cons:

Nvt

2026-08-03 • via Nuitee
B
Brahim • solo_traveller • ca
9
2026-07-25 • via Nuitee
S
Sabine • couple • de
5
2026-07-25 • via Nuitee
A
Audrey • solo_traveller • ca
3
Pros:

Le personnel chaleureux et professionnel!!!

Cons:

La chambre très très humide. Le bruit dans le corridor après 23h00 et dans la chambre à côté.

2026-07-25 • via Nuitee
M
Michelle • solo_traveller • ca
10
Pros:

Easy to get to
Breakfast
Clean and comfortable

Cons:

Nothing

2026-07-24 • via Nuitee
S
Sapkota • couple • ca
8
It was very good
Pros:

Breakfast was good but wish it had more vegan vegetarian options

2026-07-20 • via Nuitee
J
Jeannie • solo_traveller • ca
8
2026-07-16 • via Nuitee
S
Sue • family_with_children • ca
10
Pros:

Good location and great breakfast!

2026-07-15 • via Nuitee
O
Olena • family_with_children • ca
7
2026-07-13 • via Nuitee
D
Darlene • couple • ca
10
would come back again
Pros:

breakfast was great, loved the room

2026-07-13 • via Nuitee
R
Rene • couple • ca
8
2026-07-12 • via Nuitee
J
Jeff • solo_traveller • ca
8
2026-07-12 • via Nuitee
C
Christina • couple • ca
10
2026-07-11 • via Nuitee
L
Laveena • family_with_children • ca
8
The overall experience was good. Staff was good just that the breakfast had very limited options .
Pros:

Simple to navigate , walking distance to almost everything like metro , Walmart n all the food joints, parking space.

Cons:

The breakfast and the sofa bed.

2026-07-09 • via Nuitee