Dorsett Grand Labuan

Hotels
•
Dorsett Hotels & Resorts
8 (377 reviews)
462 Jalan Merdeka , Labuan , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and attentive service
Great location and amenities
Cons:
Concerns with food cleanliness
Some facilities could use refurbishment

Categories

Cleanliness
7.33
Some concerns about cleanliness with food issues mentioned.
Service
8.8
Staff are described as friendly and attentive throughout multiple reviews.
Location
8.34
Convenient location near the airport and accessible to various amenities.
Room Quality
7.79
Rooms are described as spacious and well-maintained.
Amenities
7.82
Good facilities including a clean swimming pool and jogging options.
Value for Money
8.28
Guests are satisfied with the quality of service related to pricing.
Food and Beverage
7.83
Food variety is praised, but there were some issues with cleanliness.
Overall Experience
7.8
Overall positive experiences with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:38

Property Description

Luxurious Amenities
Experience a stay at Dorsett Grand Labuan offering an outdoor swimming pool, fitness centre, and free Wi-Fi.

Dining Delights
Indulge in Asian and international cuisine at Victoria’s Brasserie through their daily theme buffets and à la carte menu.

Entertainment and Relaxation
Unwind at the Lobby Lounge with a cocktail or dance to live music at the hotel’s pub.

To book your luxurious stay at Dorsett Grand Labuan, visit our website now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that guests are entitled to complimentary 1 GB of internet access per day. Additional quota will be charged at RM 50 per 1 GB.
Guests are required to present the same credit card used to guarantee the booking upon check-in.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: LBU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People 12 years old and over stay for MYR 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 377 reviews
Cleanliness: 7.33
Service: 8.8
Location: 8.34
Room Quality: 7.79
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 7.8
B
Bryan • extended_group • au
8
Na
Pros:

Na

Cons:

Na

2026-05-04 • via Nuitee
M
Md Latar • extended_group • my
9
Excellent
Pros:

Staffs are very respectful and kind

Cons:

Old rooms

2026-05-02 • via Nuitee
M
Maureen • family_with_children • my
10
Pros:

Everything

2026-04-27 • via Nuitee
M
Manu Tayal • solo_traveller • in
5
2026-04-19 • via Nuitee
Z
Zahar • family_with_children • my
10
Great hotel
2026-04-10 • via Nuitee
K
Khalijah • couple • my
6
Just okay
Pros:

Calm and serene

Cons:

Toilettries provided for one person only. E.g: bathrobe, toothpaste and toothbrush, shower cap. Not variety of food for breakfast. Balcony too dirty. TV too small and far trom the bed

2026-03-30 • via Nuitee
H
HIROSHI • family_with_children • jp
6
2026-03-29 • via Nuitee
H
HIROSHI • solo_traveller • jp
7
2026-03-29 • via Nuitee
M
mohammedsP3883OQ • Friends getaway
10
good
Pros:

nice food at ramadhan buffet.

2026-03-16 • via Tripadvisor
R
Robertas • solo_traveller • ae
9
Great location, specious rooms, friendly staff
Pros:

The hotel is conveniently located within walking distance to downtown. Spacious room with comfortable bed. friendly staff ready to assist when needed. The variety of the selection of food during breakfast could be wider for the fruits and vegetables.

Cons:

As mentioned above I would expect the variety of vegetables and fruits to be wider during breakfast time.
The rest seems to be great. The service experienced during the stay was as expected.

2026-03-04 • via Nuitee
B
Brian • couple • us
7
2026-02-26 • via Nuitee
N
Nurakmal • family_with_children • my
8
2026-02-24 • via Nuitee
J
Juliet • couple • gb
8
Staff were especially helpful - in particular Aslan who drove us when there were no taxis available
Pros:

Good location
Big bedrooms
Very helpful staff

2026-02-23 • via Nuitee
F
Flyer09141881713 • Business
10
nice one
Pros:

food is good..
staff is friendly..
the vib3 is okayy

2026-02-21 • via Tripadvisor
H
Happiness10404952980 • Friends getaway • Kota Kinabalu District, West Coast Division, Sabah
10
Holiday with friend
Pros:

Staying at Dorsett Hotel with my friends was an excellent experience. The location is very strategic, close to shops and malls, and everything is within walking distance. The staff are very friendly, and the service provided is truly satisfying. The food is delicious, especially the breakfast. The roti canai is a must-try! Overall, I am very satisfied with my stay here. 🫶🏻👍🏻

2026-01-27 • via Tripadvisor
G
GLENN • solo_traveller • my
8
2026-01-19 • via Nuitee
D
David • solo_traveller • sg
4
2026-01-19 • via Nuitee
H
Hart • couple • bn
9
Awesome management great location
Pros:

The hotel manageress was exceptional world class and couldn’t do enough to help us. We had a fantastic new year here

Cons:

Not much at all - perhaps put a hairdryer in the room although we didn’t ask for one so could well be available

2026-01-02 • via Nuitee
S
Stay30138722839 • Family
10
Well done. Keep it up with more improvement. High quality amazing variety good value for money satisfied and impressed
Pros:

Excellent buffet dinner new year eve very recommended nice with many choice of food . The ambient is nice and cozy. Staff are attentive and friendly.

2025-12-31 • via Tripadvisor
S
shas554 • Business
6
first time dinner
Pros:

theres so friendly staff and good service,but the food got some eggs of fly on it,hope the cathering be more carefull about the food service

2025-12-31 • via Tripadvisor