Dorsett Grand Labuan

Hotels
•
Dorsett Hotels & Resorts
8 (387 reviews)
462 Jalan Merdeka , Labuan , my
+60 87-422 000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and attentive service
Great location and amenities
Cons:
Concerns with food cleanliness
Some facilities could use refurbishment

Categories

Cleanliness
7.33
Some concerns about cleanliness with food issues mentioned.
Service
8.8
Staff are described as friendly and attentive throughout multiple reviews.
Location
8.34
Convenient location near the airport and accessible to various amenities.
Room Quality
7.79
Rooms are described as spacious and well-maintained.
Amenities
7.82
Good facilities including a clean swimming pool and jogging options.
Value for Money
8.28
Guests are satisfied with the quality of service related to pricing.
Food and Beverage
7.83
Food variety is praised, but there were some issues with cleanliness.
Overall Experience
7.8
Overall positive experiences with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:38

Property Description

Luxurious Amenities
Experience a stay at Dorsett Grand Labuan offering an outdoor swimming pool, fitness centre, and free Wi-Fi.

Dining Delights
Indulge in Asian and international cuisine at Victoria’s Brasserie through their daily theme buffets and à la carte menu.

Entertainment and Relaxation
Unwind at the Lobby Lounge with a cocktail or dance to live music at the hotel’s pub.

To book your luxurious stay at Dorsett Grand Labuan, visit our website now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that guests are entitled to complimentary 1 GB of internet access per day. Additional quota will be charged at RM 50 per 1 GB.
Guests are required to present the same credit card used to guarantee the booking upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: LBU

Location

Guest Reviews

8
Based on 387 reviews
Cleanliness: 7.33
Service: 8.8
Location: 8.34
Room Quality: 7.79
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 7.8
A
Abdullah • solo_traveller • my
9
Very nice
2026-08-15 • via Nuitee
H
Hans • solo_traveller • nl
9
2026-07-16 • via Nuitee
琳恩 • solo_traveller • tw
8
接待和服務都很好，早餐好吃，在這裡有一趟美好的旅行
Pros:

接待和服務都特別好，也讓人安心，因應班機延誤，飯店延誤退房到1點很窩心

Cons:

可能是老飯店，浴缸會有使用過的痕跡，但不影響使用

2026-07-07 • via Nuitee
K
KOTA BUKU • extended_group • my
7
2026-06-29 • via Nuitee
L
Lynda • solo_traveller • gb
3
Pros:

The location is really good

Cons:

Rooms were very dated, not what I was expecting for the amount of money I paid, pool was closed for maintenance which was very irritating as that was part of the reason we booked the hotel to be able to relax around the pool

2026-06-27 • via Nuitee
S
Surayya • solo_traveller • sg
10
Pros:

Everything

Cons:

Nothing

2026-06-12 • via Nuitee
S
shah • solo_traveller • bn
9
Excellent resting area
Pros:

Good resting stay with the good breakfast n body massage

Cons:

Near the good shopping place

2026-06-05 • via Nuitee
H
hengli • family_with_children • cn
10
2026-05-23 • via Nuitee
A
Austin • couple • my
10
2026-05-17 • via Nuitee
B
Bryan • extended_group • au
8
Na
Pros:

Na

Cons:

Na

2026-05-04 • via Nuitee
M
Md Latar • extended_group • my
9
Excellent
Pros:

Staffs are very respectful and kind

Cons:

Old rooms

2026-05-02 • via Nuitee
M
Maureen • family_with_children • my
10
Pros:

Everything

2026-04-27 • via Nuitee
M
Manu Tayal • solo_traveller • in
5
2026-04-19 • via Nuitee
Z
Zahar • family_with_children • my
10
Great hotel
2026-04-10 • via Nuitee
K
Khalijah • couple • my
6
Just okay
Pros:

Calm and serene

Cons:

Toilettries provided for one person only. E.g: bathrobe, toothpaste and toothbrush, shower cap. Not variety of food for breakfast. Balcony too dirty. TV too small and far trom the bed

2026-03-30 • via Nuitee
H
HIROSHI • family_with_children • jp
6
2026-03-29 • via Nuitee
H
HIROSHI • solo_traveller • jp
7
2026-03-29 • via Nuitee
M
mohammedsP3883OQ • Friends getaway
10
good
Pros:

nice food at ramadhan buffet.

2026-03-16 • via Tripadvisor
R
Robertas • solo_traveller • ae
9
Great location, specious rooms, friendly staff
Pros:

The hotel is conveniently located within walking distance to downtown. Spacious room with comfortable bed. friendly staff ready to assist when needed. The variety of the selection of food during breakfast could be wider for the fruits and vegetables.

Cons:

As mentioned above I would expect the variety of vegetables and fruits to be wider during breakfast time.
The rest seems to be great. The service experienced during the stay was as expected.

2026-03-04 • via Nuitee
B
Brian • couple • us
7
2026-02-26 • via Nuitee