Crowne Plaza San Jose La Sabana by IHG

Hotels
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Crowne Plaza Hotels & Resorts
Sabana Norte, junto a Agencia Datsun , San José , cr

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great service
Comfortable rooms
Good food
Cons:
Busy location
Wear and tear observed

Categories

Cleanliness
8.51
The property was very clean and the rooms were noted to be comfortable and clean.
Service
8.98
Service was consistently praised across multiple reviews, especially highlighting specific staff members like Einer and Alejandro.
Location
8.52
Conveniently located off the main road with easy access, though some noted that the area is a bit busy.
Room Quality
8.17
Rooms were described as comfortable; however, there were mentions of wear and tear in furnishings.
Amenities
8.6
Amenities were appreciated, especially the restaurant service and quality.
Value for Money
8.46
Generally good value considering the quality of service and room comfort.
Food and Beverage
9.01
Food quality was specifically praised, especially at the Nativo restaurant.
Overall Experience
8.58
Multiple reviews indicate a strong positive overall experience with personalized service and warm staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 11:54

Property Description

Prime Location

Nestled in the heart of Costa Rica, our hotel offers the perfect blend of convenience and comfort. Situated just minutes away from the Juan Santamaria International Airport and surrounded by iconic landmarks, you'll find yourself at the center of it all.

Gastronomic Delights

Indulge your taste buds at our exclusive dining options, including the renowned Fuji Japanese restaurant and the trendy Nattivo Kitchen. With a rich culinary experience awaiting you, every meal is a journey of flavors to savor.

Unique Souvenirs

Take a piece of Costa Rica home with you from our gift shop, featuring the iconic Café Britt Souvenir collection. From local crafts to national treasures, find the perfect memento to cherish your time in this paradise.

Experience the best of Costa Rica with us. Book your stay now and create unforgettable memories!

Important information:

The additional fee for extra person is $20 in all room types.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Location

Guest Reviews

Cleanliness: 8.51
Service: 8.98
Location: 8.52
Room Quality: 8.17
Amenities: 8.6
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.58
J
Juan • family_with_children • es
8
2026-08-29 • via Nuitee
R
Ramon • couple • do
10
2026-08-28 • via Nuitee
S
Sandra • extended_group • es
9
Excelente trato y estancia
Pros:

La amabilidad y la atención de los empleados

Cons:

El desayuno quizás un poco escaso en variedad

2026-08-26 • via Nuitee
E
Eddy • family_with_children • cr
9
Estadía placentera y buena ubicación
Pros:

La amabilidad del personal y su atención. El desayuno fue variado y de buen sabor.

Cons:

Camas muy blandas.

2026-08-24 • via Nuitee
R
Ricardo • solo_traveller • cr
10
Excelente
Pros:

Instalaciones

Cons:

Costó mucho que hicieran la facturación del restaurante

2026-08-23 • via Nuitee
G
Gerhard • family_with_children • at
8
2026-08-22 • via Nuitee
G
Gustavo • solo_traveller • cr
9
Muy buena
Pros:

La atención, la comida, la ubicación.

Cons:

Quizás podría mejorar un poco la limpieza de la habitación, sobre todo alfombra y ventana.

2026-08-22 • via Nuitee
G
Gorrichategui • solo_traveller • pa
10
2026-08-20 • via Nuitee
V
Vincent • family_with_children • fr
8
Très bon hôtel
Pros:

Le petit déjeuner était très bien et surtout servi dès 5h30. La chambre était grande et bien insonorisée. La piscine est grande. Il y a des taxis devant.

Cons:

L'un des lits grinçait et ce malgré l'intervention des techniciens. Le kit de salle de bain était vide donc non remplacé suite utilisation par le précédent occupant

2026-08-18 • via Nuitee
C
collado • couple • gt
10
Mejores vacaciones.
Pros:

la habitación muy limpia y grande, la comida del restaurante.

Cons:

El servicio de wifi , no funcionó

2026-08-17 • via Nuitee
Óscar • extended_group • cr
9
2026-08-16 • via Nuitee
M
Mata • solo_traveller • cr
10
Pros:

Excelente servicio por parte del persona,l muy amables.

Cons:

N/A

2026-08-16 • via Nuitee
O
Obando Vallejos • couple • cr
10
Calidez
Pros:

Todo está perfecto y la atención brindada por cada uno de los colaboradores excelente!

Cons:

Todo estuvo genial, no hay disgusto!

2026-08-15 • via Nuitee
F
Felipe • solo_traveller • co
9
2026-08-15 • via Nuitee
G
Gillian • solo_traveller • es
9
Pros:

Staff were amazing especially Nancy

Cons:

Super comfortable and clean

2026-08-14 • via Nuitee
D
Daliborka • solo_traveller • hr
9
Pros:

Breakfast. Receptionist Eric was nice. All together was good.

Cons:

View from the room and in bathroom shower there is no shower handle.

2026-08-13 • via Nuitee
L
Luisa • solo_traveller • do
9
2026-08-13 • via Nuitee
J
JOSE SALVADOR • solo_traveller • es
10
Pros:

Todo muy bien.

2026-08-12 • via Nuitee
A
Angélicadav • solo_traveller • ni
8
Pros:

Perfecto

2026-08-09 • via Nuitee
D
Damien • couple • fr
10
Pros:

La bienveillance et les petites attentions du personnel qui était adorable.

2026-08-09 • via Nuitee