Clarion Hotel BWI Airport Arundel Mills

Hotels
Clarion
6.2 (524 reviews)
7253 Parkway Drive , Hanover , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Convenient location
Positive service interactions
Cons:
Cleanliness issues
Lack of amenities

Categories

Cleanliness
5.38
Multiple reviews mentioned cleanliness issues, particularly with mold and dirty furniture.
Service
7.35
Staff provided positive interactions, particularly noted by several reviewers.
Location
7.89
Convenient location close to the airport and attractions.
Room Quality
5.34
Reviews highlighted problems with room amenities and overall maintenance.
Amenities
4.87
Guests reported missing amenities and issues with hot water.
Value for Money
5.83
Some guests felt the price was decent given the location, but issues affected value perception.
Food and Beverage
6.88
Breakfast was positively mentioned by some guests.
Overall Experience
6.05
Mixed feelings due to both high points and significant issues during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:34

Property Description

Outdoor Swimming Pool and On-Site Restaurant
Enjoy a refreshing dip in our outdoor pool or indulge in delicious meals at our on-site restaurant during your stay at the Clarion Hotel.

Comfortable Rooms and Convenient Amenities
Relax in rooms featuring flat-screen TVs, work desks, and coffee facilities. Take advantage of our fitness and business centers, along with laundry facilities for your convenience.

Delicious Dining Options and Free Breakfast
Savor Maryland-style crab cakes and other American favorites at the OTI Cafe, unwind with a drink at the bar, and start your day with a complimentary continental breakfast in the lobby.

Experience convenience and comfort at Clarion Hotel - book your stay now for a memorable trip!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for US$10 per person per night when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.2
Based on 524 reviews
Cleanliness: 5.38
Service: 7.35
Location: 7.89
Room Quality: 5.34
Amenities: 4.87
Value for Money: 5.83
Food and Beverage: 6.88
Overall Experience: 6.05
J
Jackson family_with_children us
2
2026-01-24 via Nuitee
N
Noela solo_traveller us
1
No hot water and no breakfast
Cons:

There was no hot water for my entire 3 days stay here! Apparently the water heater was broken and will take a hole to fix so we had to stay with cold water for 3 days straight. Because there was no hot water, there was no breakfast. And the hotel offered no compensation for the inconvenience!

2026-01-22 via Nuitee
J
Jones Jr family_with_children us
2
Pros:

Quiet

Cons:

No hot water AT ALL.

2026-01-21 via Nuitee
N
Norris couple us
10
Beautiful
Pros:

Great

Cons:

Nothing

2026-01-21 via Nuitee
K
Karen solo_traveller us
1
I didn’t stay
Pros:

Nothing but tge price was great when I first got there what I saw in the lobby all the furniture was filthy dirty and disgusted. I left

Cons:

The lobby area which meant if you can’t take care the entrance of your hotel then that’s making a first impression and it was no light it was real dim

2026-01-20 via Nuitee
J
Jess couple us
1
2026-01-20 via Nuitee
T
Tracey family_with_children us
1
Pros:

Location was great only

Cons:

No Hot water me and my spouse couldn't take a much needed shower after we checked in and after came from dinner the linen had unspecified stains and the bath towel had dried blood stains on it the bathroom was freezing cold our stay was really bad the air quality in the room was definitely bad we won't be going to this hotel we should be compensated somehow

2026-01-19 via Nuitee
A
ANDREA extended_group us
9
Economical
Pros:

Great location. Plenty of parking.

Cons:

Rooms look like they were being renovated. I had two rooms. One room was a little more updated than the other one. Beds were very comfortable. Once renovations are completed to present day modifications I would then give it a rating of 5(the real happy smile listed). Did not take pictures of hotel stay sorry.

2026-01-19 via Nuitee
D
Dustin solo_traveller us
4
i would spend 20 dollars more and stay somewhere else, if you military use per diem elsewhere
Pros:

The bartender at night was friendly. I mean, they couldn't get the football game on, and there was no keg beer, even though there were taps but at least they tried

Cons:

Staff didn't speak English, I mean, like no English. hard to ask for things, like hot sauce, towels, or soap. Breakfast was the same thing: burnt sausage, burnt eggs. The bar food might be some of the worst food i have ever had, that includes a food stand in Haiti and Iraq.

2026-01-19 via Nuitee
M
Matthew solo_traveller us
2
Only stay if you’re too poor to afford somewhere else.
Pros:

Staff was friendly

Cons:

Place was disgusting. No housekeeping staff for several days. MUST BRING YOUR OWN TOWELS AND WASHCLOTHS IF YOU VALUE HYGIENE. Beds are not uniform throughout - you could get an okay bed, you could get a bed from 1980. Same with ac units.

2026-01-19 via Nuitee
M
Moore family_with_children us
3
2026-01-18 via Nuitee
R
Robert couple us
2
Please contact me and let me know what you can do for me
Cons:

There was no hot water for a shower
I should be reimbursed for not being able to shower in the morning

2026-01-16 via Nuitee
D
Dwayne couple us
10
2026-01-15 via Nuitee
M
Margaret couple us
3
It was last minute booking, but the felt it was dirty. Floors dirty, rugs dirty and stained. Towels stained
Pros:

Easy to get to

Cons:

But felt isolated

2026-01-15 via Nuitee
D
Donald couple us
7
It felt like a $59 stay, but cost me $165 instead.
Pros:

I liked the staff, and the fact that there was a room available.

Cons:

The main entrance door made a dragging sound as it opened, then the elevator was mechanically noisy.
The lamp on 1 side of the bed didn't work because it wasn't plugged in, and there was no place to plug it in or a phone charger on either side of the bed. Sheets and furniture had stains as well as the wall at the elevator lobby 7th floor. Night tables had cigarette burns and the water took a good while to get hot for a shower. The Continental breakfast had very few options and was out of coffee and creamer at the time I went. And an 8oz cup really isn't worth waiting for.

2026-01-15 via Nuitee
M
Montgomery solo_traveller us
1
Vary cold
Pros:

Wine was good

Cons:

Cold water shower no hot water

2026-01-15 via Nuitee
B
Bangone couple us
3
2 days
Pros:

location

Cons:

no hot water

2026-01-15 via Nuitee
D
Dwayne couple us
10
It was warm and relaxing and great staff .
Pros:

It was quiet and clean

Cons:

I like everything

2026-01-15 via Nuitee
M
Miller family_with_children us
1
2026-01-10 via Nuitee
A
ALBERT family_with_children us
4
2026-01-09 via Nuitee