The Evelyn Hotel

Hotels
•
Triumph Hospitality
9 (3126 reviews)
7 E 27th St, New York, New York, 10016 , New York , US
1-212-545-8000

listing image 1
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Pets allowed

Facilities

Free breakfast
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms

Categories

Cleanliness
9.08
Multiple reviews highlight the cleanliness and upkeep of the rooms.
Service
9.55
Staff consistently described as friendly, attentive, and going above and beyond.
Location
9.09
Reviews praise the hotel's excellent location near key attractions.
Room Quality
9.04
Rooms are characterized as comfortable, spacious, and well-appointed.
Amenities
9.07
Amenities such as wine hours and bar service received positive mentions.
Value for Money
8.53
General sentiment indicates good value for the quality and service provided.
Food and Beverage
8.58
Breakfast and dining experiences were rated positively by several reviews.
Overall Experience
9.05
Overall experiences conveyed satisfaction and strong recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:30

Property Description

Experience an unforgettable stay at The Evelyn Hotel, situated in the heart of New York City, where luxury meets convenience.

Centrally Located Comfort
Just a leisurely stroll from iconic landmarks like Madison Square Park and the Flatiron Building, enjoy the vibrant energy of the city right at your doorstep.

Modern Amenities
Relax in one of our 160 stylish guest rooms, equipped with refrigerators, flat-screen televisions, and rainfall showerheads, ensuring every comfort is at your fingertips. Complimentary Wi-Fi keeps you connected throughout your stay.

Gourmet Dining Options
Savor delicious meals at our on-site restaurant, BRASS, or grab a quick snack at our cozy coffee shop. End the day with a refreshing drink at the bar/lounge, perfectly designed for unwinding after a busy day exploring.

Don’t miss out on your chance to stay at The Evelyn Hotel—book today!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9
Based on 3126 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 9.04
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 9.05
N
Nick • family_with_children • nl
10
Great stay! At the best location
Pros:

Amal is amazing!
Location is great
Outdated romes
Lots of noise in the room

Cons:

Hospitality was greatl

2026-06-06 • via Nuitee
L
Lee • couple • gb
5
NYC is still a great place to stay and visit, unfortunately the prices for everything will ensure it is the last time
Pros:

Reception staff were great, however the breakfast staff were rude and arrogant. Noticed by us and other diners in day one.
The breakfast is pointless and overpriced.

Cons:

As above, it felt unnecessary to complete both boxes

2026-06-05 • via Nuitee
A
Alexi • couple • us
8
I loved the quick breakfast and overall vibe of the hotel. The room was very small though. It was difficult to even open
Pros:

I loved the breakfast

Cons:

The rooms were very small

2026-06-04 • via Nuitee
P
panamatraveler • couple • pa
8
A good hotel in New York for couples
Pros:

The location is very good. The complimentary breakfast was a pleasant surprise, with the right portion size and good quality. The nightly rate of the hotel is high; however, this is New York. I stayed in a King room and the size for two people was quite tight. I can’t imagine what the smaller rooms are like.

Cons:

The hotel is expensive, from the rooms to the bar. However, the location partly makes up for it. The view from my room was not good, but the room itself was tastefully decorated.

2026-06-04 • via Nuitee
D
Delon • extended_group • us
10
Will be back for sure.
Pros:

Clean Room, Friendly Staff, Security on Front Door. Hotel Located on Quite Street.

Cons:

Nothing to complain about.

2026-06-04 • via Nuitee
N
Nick • couple • gb
10
2026-06-03 • via Nuitee
T
Tamika • couple • nz
10
Perfect for your NYC stay!
Pros:

Great location in a cool neighbourhood and close to plenty of sites to see and bites to eat. The hotel has a great vibe and the staff were super friendly and helpful. The room was perfect for two people staying a few nights with plenty of space for our luggage without it feeling cramped. The sheets were DIVINE - I slept like a baby ☺️

Cons:

Nothing - would happily stay again!

2026-06-02 • via Nuitee
M
M B • solo_traveller • gb
7
Good location and nice rooms but service could be better
Pros:

Location was quite good. There is wholefoods market 2mins away, Barry's bootcamp is also quite near. Walking distance from the highline.
The hotel is very near flatiron and also along lower end of 5th avenue.

Room was very comfortable, nice firm bed, toiletries and bathrobes provided.

Cons:

Complimentary breakfast is mediocre at best.
You get a choice of pastry or overnight oats, drip coffee, tea or OJ. Its a choice of one food 1 drink. When I asked for a second cup of drip coffee they said no.

We arrived at the hotel very early and expected the room to not be ready. However, we came back at 3pm which is their check in time and the room was still not ready.

No hot drinks facility in room; water/snacks in room is chargeable.

Have to go to front desk to ask for water.

Having complimentary bottled water in the room is standard surely?

2026-06-02 • via Nuitee
A
Adeline • couple • fr
10
À recommander sans hésitation
Pros:

La localisation est excellente. L’équipe est au petit soin. Le plus : les bouteilles d’eau gratuites et le petit déjeuner

2026-06-01 • via Nuitee
E
Elisa • couple • fr
10
2026-06-01 • via Nuitee
I
itshak • solo_traveller • il
9
2026-06-01 • via Nuitee
L
lifshitz • solo_traveller • il
4
מיקום טוב ושום דבר מעבר לזה
Pros:

מיקום מצוין

Cons:

מלוכלך. מלוכלך. מלוכלך.

2026-06-01 • via Nuitee
E
Ece • solo_traveller • ae
5
2026-06-01 • via Nuitee
V
Vivien • family_with_children • de
9
2026-05-31 • via Nuitee
I
Irmak • solo_traveller • tr
10
2026-05-31 • via Nuitee
O
Omar • solo_traveller • br
10
2026-05-31 • via Nuitee
P
Piotr • couple • pl
6
This is definitely not the standard one would expect from a five-star hotel.
Pros:

The hotel is located close to Times Square. The surrounding area is dirty and very crowded. The hotel itself is quite old and in need of renovation.

The staff were extremely friendly and helpful – definitely the strongest aspect of the entire hotel.

Our room was very small (even though we were told it was one of the largest rooms in the hotel), but it was clean. We actually had to rearrange the furniture just to be able to open our suitcases. The closet was more like a small storage cabinet and could barely accommodate the clothes of even one person. The pillows were not very comfortable.

The breakfast was rather basic, repetitive, and not worth the price. Every day there were only 4–5 options available, and the most popular items would run out quickly, leaving guests to choose from whatever was left. There were no healthy options at all – even the yogurt was sweetened.

Overall, the hotel’s location may be convenient for visiting Times Square, but the property itself falls short in several areas and would benefit from significant updates. The excellent staff were the highlight of our stay.

This is definitely not the standard one would expect from a five-star hotel.

2026-05-30 • via Nuitee
M
Mauro • solo_traveller • us
9
Pros:

l'hotel mi è piaciuto, un rapporto qualità prezzo un pò sbilanciato per la dimensione della camera. Ho apprezzato la colazione light e alla sera il bar molto bello.

Cons:

solo la dimensione della camera molto piccola.

2026-05-30 • via Nuitee
I
Ilaria • couple • it
8
2026-05-29 • via Nuitee
A
Adam • couple • us
9
2026-05-29 • via Nuitee