DoubleTree by Hilton Alice Springs

Hotels
•
Doubletree by Hilton
8.3 (1610 reviews)
82 Barrett Drive , Alice Springs , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Helpful and friendly staff
Cons:
Lack of cleanliness in some rooms
Car park security issues

Categories

Cleanliness
7.38
Negative sentiment due to reports of mold build-up and lack of cleaning in some rooms.
Service
8.35
Mixed sentiment; good service from staff but poor handling of customer issues.
Location
8.39
Location is safe and quiet but a bit far from town and amenities.
Room Quality
9.34
Rooms described as clean, spacious, and comfortable.
Amenities
7.37
Amenities are considered dated and in need of maintenance.
Value for Money
8.83
Generally good value but some concerns over the car park security.
Food and Beverage
7.88
Mixed feedback; breakfast issues and food quality concerns were mentioned.
Overall Experience
8.85
Overall experience is positive despite some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 21:30

Property Description

Sophisticated Accommodation
Boasting refurbished rooms and suites with modern amenities, DoubleTree by Hilton Alice Springs offers a luxurious stay in the heart of Australia. Enjoy stylish furniture, Smart TVs, and sleek bathrooms for a comfortable retreat.

Leisure and Recreation
Indulge in a range of recreational activities at the hotel, including a fitness centre, tennis courts, a refreshing outdoor pool, and access to an adjacent golf course. Relax and unwind amidst the picturesque MacDonnell Ranges setting.

Culinary Delights and Event Spaces
Treat your taste buds to modern Australian cuisine at Saltbush Restaurant and savor the warm DoubleTree Cookie welcome. With proximity to the Convention Centre and versatile event spaces, the hotel is perfect for both leisure and business travelers.

Experience luxury and convenience at DoubleTree by Hilton Alice Springs - book your stay today!

Important information:

Please note that different policies and additional supplements may apply for extra guests.

Please note that a 1.7% surcharge applies for payments made with credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ASP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 2 years old and over stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 1610 reviews
Cleanliness: 7.38
Service: 8.35
Location: 8.39
Room Quality: 9.34
Amenities: 7.37
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 8.85
F
Fione • solo_traveller • au
9
2026-05-22 • via Nuitee
J
Jo • solo_traveller • au
10
Pros:

Comfortable and welcoming

Cons:

Couldn't stay longer

2026-05-22 • via Nuitee
R
Rebecca • solo_traveller • au
6
2026-05-21 • via Nuitee
E
Evan • couple • gb
9
Fantastic but some staff at reception could have been more welcoming
Pros:

Felt safe

Cons:

Iiled it

2026-05-21 • via Nuitee
D
Diana • solo_traveller • au
10
2026-05-21 • via Nuitee
R
Roxanne • couple • be
8
Pros:

Great place outside the center which is perfect if you have a car. Breakfast was good and the room spacious and clean.

Cons:

There is no bottled water in the room. Tap water is drinkable though.

2026-05-21 • via Nuitee
B
Birgit • solo_traveller • de
7
.
Pros:

.

Cons:

.

2026-05-19 • via Nuitee
R
Rae • couple • au
8
Convenient and comfortable for short stay
Pros:

Spacious and comfortable room. Great Thai restaurant on site, hotel breakfasts very good too. Guest laundry very handy.

Cons:

We stayed on 2 separate nights so 2 different rooms - some rooms separate from the main building and a bit confusing to locate. Reception staff friendly enough but could have given us a bit more direction.

2026-05-19 • via Nuitee
G
Georgina • couple • au
8
2026-05-18 • via Nuitee
A
Anne-Rita • solo_traveller • au
7
2026-05-18 • via Nuitee
V
Valerie • couple • au
8
2026-05-18 • via Nuitee
P
Paul • family_with_children • au
9
I love this hotel .High security, friendly staffs are happy to help. We would come here again .
2026-05-17 • via Nuitee
F
Florence • family_with_children • fr
8
Très bien situé pour visiter les sites touristiques des alentours. Relation qualité prix moyenne.
Pros:

Très bien situé pour visiter les alentours. Piscine très agréable vu la chaleur. Propre et personnel aimable

Cons:

Relation qualité-prix très excessive. Pas de service bar à la piscine. Il fallait aller chercher un verre d'eau au restaurant à l'intérieur. Les pansements qui trainent autour de la piscine devraient être ramassés. Dégoutant!

2026-05-17 • via Nuitee
V
Valerie • solo_traveller • au
8
Food was good, not cheap. A good place to stay for 2 nights.
Pros:

Rooms were large and clean.

Cons:

Shower over the bath. Room was difficult to fin.

2026-05-17 • via Nuitee
S
Steve • solo_traveller • au
8
Comfortable, enjoyable and thankful for the staff.
Pros:

General feel, energy and choice of restaurants.

Cons:

Nothing particularly

2026-05-16 • via Nuitee
G
Gabriel • solo_traveller • ch
9
Pros:

Freundliches Personal

Cons:

Kein Airport Shuttle, WLancode erst auf Nachfrage erhalten. Sollte gem. Ausstattungsliste immer gratis sein.
Frühstück ist ok, wird als besser angepriesen als es ist. Definitiv nicht aussergewöhnlich.

2026-05-15 • via Nuitee
K
Karen • couple • au
7
We thoroughly enjoyed our stay, our room was a good size, clean and comfortable. We had a king bed, big tv, iron and iro
Pros:

Location was away from the main town but across from the Todd river and had a path into town and other tourist spots

Cons:

The outside needed updating, it looked neglected and old

2026-05-15 • via Nuitee
S
Southborolass • Couples • Sydney, New South Wales
8
Comfortable spot in Alice Springs.
Pros:

We had a 3 night stay here as part of a tour group. Our room was very comfortable and a good size. Staff were very pleasant and polite. Breakfast buffet was extensive. The only loss of a star was the pool b heating had not been turned on and it was very cold to swim for the winter season in. Having said that a passing mention in conversation to a member of management had it switched on- sadly too late for us to enjoy.

2026-05-14 • via Tripadvisor
C
Caterina • couple • it
7
Potrebbe essere meglio
Pros:

La hall

Cons:

Le parti comuni erano sporche. Qualche scarafaggio gironzolava tranquillamente nella postazione per la colazione

2026-05-14 • via Nuitee
T
Therese • solo_traveller • au
8
Pros:

Staff helpful, cleaning staff very hard working

Cons:

Nothing

2026-05-12 • via Nuitee