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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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BBQ facilities
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Japanese garden
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Secured parking
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Country Retreat
Carreg Bran is a family-run country hotel nestled in 3 acres of gardens located just 1 minute from the A55 and close to the Menai Straits.
Exquisite Dining Experience
Enjoy high standards of service, hospitality, and cuisine at our restaurant. Indulge in the table d'hôte menu with vegetarian options available upon request.
Modern Comforts
Stay connected with free WiFi available to all guests during your relaxing stay at Carreg Bran.
Book your stay now and experience the perfect blend of comfort and hospitality at Carreg Bran!
Kindly note that none of the bedrooms are located on the ground floor, and are accessible via stairs only as there is no elevator. Therefore it may not be suitable for guests with mobility impairment.
Please note that it is possible there could be a function taking place at the hotel during your stay. While the property always try to accommodate guests not involved away from the noise, unfortunately this is not always possible. All disco music will finish by midnight.
Check-in after 22:00 is possible, subject to availability and by prior arrangement, as the reception is not open 24 hours.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for £10 per person per night when using an available cot.
Children up to and including 16 years old stay for free when using an existing bed.
Children from 1 year old to 16 years old stay for £15 per person per night when using an available extra bed.
People 17 years old and over stay for £25 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Staff were fantastic and the bar area and lounge were lovely
Upstairs and rooms very dated
Great location and friendly staff
No lift
Nothing
Only location and car park are good but nothing inside
Everything
Staff not very welcome arguing about key which did not work
Room dirty
Toilets between shower and wall so tight could not seat properly on toilets
Carpet threatbear so old
The only thing I did think of taking a picture to prove my comments
Pokoj czysty chociaż w bardzo starym stylu szczególnie lazienka ,mimo tego pobyt uważamy za udany ,bardzo cicho i spokojnie
The hotel looks absolutely brilliant from the outside, great location and very reasonably priced.
Food offering was very good, food was excellent and again food and drink were both reasonably priced.
The bed was very comfortable and I had a decent night's sleep and even though there was a function going on directly below my room I hardly noticed it.
Room was clean, facilities were good and overall it was a nice hotel.
All the staff were very friendly.
My only criticism really is that the hotel was a little dated, my description to my partner was "you could tell this used to be a really nice hotel" and that's not meant in a bad way, but just more that it could do with a bit of a revamp.
The wifi was good up until you got to the restaurant area where it was non existent so I had to keep going into the lobby to use it and the corridors were a little dark so would benefit from some more modern lighting.
In terms of the room, there were plug sockets but none near the bed, the decor looks like it was last updated in the 80's, my door was one of a few that still had key entry as most others seemed to be a card and the lock was a little difficult to get the key into.
This however is reflected in the price of the room so in terms of value for money it's worth it.
Again, this is probably me being more overcritical than anything, I paid £85 for the room on a Friday night which I think is reasonable, the room was incredibly comfortable and i've stayed in more expensive places that weren't as good.
I'd definitely stay here again and I'd recommend it to people but obviously manage your expectations, it's a 3 star hotel that starts from £65 for the night, it's not going to be the Savoy but you will get a good night's sleep, decent food and a hotel that is located next to some amazing views if you take a little walk around the local area.
We did not stay here at all... stayed for 1 hour... treated terribly by reception on arrival, got to room through threadbare carpets throughout the hotel foyers, corridors etc.. smell of damp and musty.. room was absolutely awful.. have photos and video evidence to prove..
Couldn't sit on the bed, chair or floor as so dirty.. nobody at reception at 11.45pm so felt extremely vulnerable and scared so we left the key in the box on top of reception in front of some Arabic/Eastern furniture and left the hotel.
Have since contacted them through Booking.com and left complaint , explanations etc but have had no contact off Booking.com or Azim Fahim at hotel. I tried to cancel my payment in full as had to pay when booked. Demanding a Full refund due to faulty goods, misrepresentation of the quality of hotel, being totally ignored by Azim on my arrival as I entered hotel lobby after my partner, unsafe environment, unhealthy environment and within our booked room - damp spores on the ceilings, damp all around ceilings in bedroom and bathroom., awful smell of damp and mustiness in the room and worse when I opened some draws for storage.
We could not wait to get out of there , got into our car and locked all doors straight away as really we're scared and felt so vulnerable.. drove as quickly as possible off the car park and then about half an hour until we could check into a 'known' brand of hotel...
Booking.com's description of the hotel was a pleasant 6..I have many questions that need to be answered please..
EVERYTHING
Large rooms clean and bed great.
If you’ve got a pet be aware they will charge you £15.00 when you get there, should be put on Booking.com
The tv was ridiculously small for such a large room.
Lovely hotel in a great location
Room had peeling wallpaper, was old fashioned and the bathroom had mold around the edges
Not good, but liked the oj and the cup of tea. Requested poached egg and that was perfect!
Hot breakfast had both hot and cold items, should have all been hot!fried bread was a crust(!!) and items were clearly reheated items. Had to launder items stored in wardrobe as smelled and unusable on break.no proper shower, spray was on taps but no holder to make shower nor curtain.
Excellent location, great quality food at a great price and FABULOUS staff.
Some bits of the hotel are a little tired but they are refurbishing some rooms and it’s reflected in the price.
The staff were great from the moment we arrived. The hotel was undergoing renovations so certain areas were a bit "tired" but the public areas were quite comfortable.
Dinner was good but we left early for a ferry so didn't have breakfast.
Great location for getting to Holyhead for the ferry
During our stay there was a function on downstairs so music was loud until late into the night, only downside to the stay. As we were up early for the ferry it was hard to sleep
Good location
The toilet was set in a tiny corner next to the shower. There was boxing in of pipes next to the toilet. Totally unusable.
Het restaurant bij de accommodatie.
Erg gedateerd en muffig. Redelijk schone kamer.
Yeah location was good for ferry. 3of us turned up on 3 different times. And all had to wait after a long ride on motorcycle to be waiting 10min 20 min and 20min for someone to see us to check in. Was not happy. But restaurant was good food.
Waiting gor reception
Very, very tired and uncomfortable. So bad we only stayed one night of the two we booked for.
Everything worn, mean in specification, not working, uncomfortable etc etc
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