Quality Hotel Americana Nogales

Hotels
8 (466 reviews)
639 N Grand Ave , Nogales , US
+1 520-287-7211

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Free
Children allowed
Pets allowed

Facilities

Pet Friendly
Swimming Pool
Gym / Fitness Center
Free WiFi
Business Center
Meeting Rooms
Air Conditioning
Heating
Free Breakfast
Free Parking
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Very good location
Comfortable beds
Pool and pleasant pool area
Rooms include microwave and refrigerator
Quiet motel atmosphere / good A/C (in many rooms)
Daily housekeeping
Cons:
Cleanliness problems (dirty rooms, debris in pool, stains/blood on towel, dead cockroaches)
Bathroom and plumbing issues (poor shower, sink not draining)
Limited or poor-quality breakfast (no fresh fruit, cold sausage, limited items)
Perceived poor value / overpriced
Noise in corridors and late-night disturbances
Maintenance issues (non-working TV remote, scratched flooring)
Check-in/booking problems (no early check-in, rate guarantee failure)

Categories

Cleanliness
5.5
Multiple reviews mention dirty rooms, pool debris, stains/blood on towel and dead cockroaches — cleanliness is a clear weakness.
Service
10
Several reviews praise staff as friendly, lovely and super awesome; staff also perform daily housekeeping — service is a strong positive.
Location
10
Location is repeatedly called out positively (convenient, close to restaurants); guests value the location and handicap access.
Room Quality
8
Mixed: comfortable beds, good A/C and well-equipped rooms (microwave, fridge) but issues with shower, sink drain, TV remote and some wear (scratches).
Amenities
8.5
Pool and basic room amenities (microwave, refrigerator) are appreciated; pool area is attractive though sometimes slightly dirty and toiletries are minimal.
Value for Money
6
Several guests felt the hotel was overpriced for the condition (one said should charge far less); mixed feelings on value.
Food and Beverage
7
Breakfast reports are mixed — some callers praised it as good, others found it limited (no fresh fruit, cold sausage) and poorly replenished.
Overall Experience
9
Overall impressions skew positive due to staff, location and comfortable rooms for many guests, though cleanliness and value issues temper some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-30 19:31

Property Description

You'll be centrally located in Nogales with a stay at Quality Hotel Americana Nogales, minutes from Santa Cruz County Chamber of Commerce & Visitor Center and Historic Santa Cruz County Courthouse. This motel is within close proximity of Sacred Heart Parish and Pimeria Alta Museum. Make yourself at home in one of the 97 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls. Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This motel also features complimentary wireless Internet access and wedding services. Enjoy a satisfying meal at a restaurant serving guests of Quality Hotel Americana Nogales. Quench your thirst with your favorite drink at a bar/lounge. Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Nogales? This motel has 4000 square feet (372 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TUS

Property Policies

  • Check-in / check-out

    Check-in from 15:00:00, check-out until 12:00:00.

  • Minimum age

    Guests must be at least 18 years old to check in.

  • Pets

    Pets are allowed; charges may apply.

  • Payment

    Payment: pay at the property, pay online later, pay online now.

Location

Guest Reviews

8
Based on 466 reviews
Cleanliness: 5.5
Service: 10
Location: 10
Room Quality: 8
Amenities: 8.5
Value for Money: 6
Food and Beverage: 7
Overall Experience: 9
R
Rosa • family_with_children • us
7
2026-10-31 • via Nuitee
J
Jaime • family_with_children • us
8
Pros:

La ubicacion, muy buena.

Cons:

Falta de toallas y papel sanitation en su momento.

2026-10-27 • via Nuitee
P
Pedro • family_with_children • mx
9
Excelente lugar de descanso.
Pros:

Muy buena ubicación...

Cons:

Desayuno aunque suficiente, no hay fruta fresca del día.

2026-07-22 • via Nuitee
C
Castillo • solo_traveller • us
6
7/10
Pros:

Pool, bed, bathroom, super awesome staff

Cons:

Blood on towel, cold shower, flooring had scratches, a little too pricy for city

2026-07-19 • via Nuitee
K
Karla • family_with_children • us
8
Agradable
Pros:

Las camas son muy cómodas

Cons:

El baño no funciona muy bien la llave de shower y la alberca un poco sucia( muchas ramas ) En los pasillos la alfombra se miraba muy sucia un poco descuidado.

2026-07-18 • via Nuitee
M
mark • couple • us
8
2026-07-13 • via Nuitee
R
Roberto • solo_traveller • mx
10
Pros:

El silencio

Cons:

Todo bien

2026-07-02 • via Nuitee
C
Carmen • couple • us
7
2026-06-26 • via Nuitee
M
Michelle • solo_traveller • us
3
Pros:

The a/c in the room worked well. The motel was quiet.

Cons:

We booked this place based on positive reviews. Maybe these reviews were from the 70s or 80s. This is an old motel.
Other than the newer mini split ac unit that worked well, nothing else did. The sink didn't drain, the TV remote didn't work, tiny toiletries, one washcloth. The shower was terrible. The breakfast was limited and not much of what they did have was put out. I was afraid to book the motel 6 down the street but that would have been better. This place should be charging 47 not 147.

2026-06-25 • via Nuitee
J
jennifer • family_with_children • us
10
It was a great stay, friendly staff, will be coming back and rebooking again!!! Thank you so much
Pros:

I’ll be definitely coming back!!!! Great place to stay!!!

Cons:

Only thing I didn’t like was not being able to take breakfast to the room.

2026-06-20 • via Nuitee
C
Crystal • solo_traveller • us
4
Pros:

Everything was good other than it was super loud until late and then there was some guys yelling and like trying to fight super early. There was kids running and laughing and yelling up and down the halls until lat at night.

Cons:

Everything was good other than it was super loud until late and then there was some guys yelling and like trying to fight super early. There was kids running and laughing and yelling up and down the halls until lat at night. Also they wouldnt let us check in early so we werent able to get into the room until like 10pm. we were here for a birthday party. When we arrived in town early and didnt have anywhere to go we had to just cross into mexico for our engagement... so we had a $150 room to sleep and leave

2026-06-14 • via Nuitee
P
Paloma • family_with_children • mx
8
2026-06-11 • via Nuitee
S
Salvador • couple • us
10
2026-06-05 • via Nuitee
L
Liz • family_with_children • us
8
Hotel and staff very good , food not as much.
Pros:

Staff was lovely, kind and knowledgeable.

Cons:

The breakfast was not good to me especially the sausage it was cold and did not taste good.

2026-05-24 • via Nuitee
I
ivonne • family_with_children • us
9
Pros:

location

Cons:

rooms where dirty

2026-05-22 • via Nuitee
T
Tom • couple • us
6
Only will remember rate guarantee failure
Pros:

Ok

Cons:

Booking.com failed to perform on rate guarantee

2026-05-19 • via Nuitee
M
Melanie • solo_traveller • us
9
Pros:

Location, handicap facilities and buffet breakfast 😋.

2026-05-19 • via Nuitee
D
Denise • couple • us
10
2026-05-18 • via Nuitee
K
Ken • solo_traveller • us
9
Unexpectedly Good
Pros:

Large, well equipped rooms (microwave, refrigerator, desk, outlets, cushioned chair). Lobby is spacious and beautifully decorated. Pool area was beautiful . Breakfast was unexpectedly good compared to how inexpensive this hotel is. Plenty of free parking. Close to restaurants. Hotel staff make up the room every day without being asked.

Cons:

I never saw any live cockroaches, but I had a couple of dead ones appear in the morning. Being on the first floor in an area where cockroaches are prevalent it wasn't too bad. I assume they were making an attempt to get rid of them as they were always dead.

2026-05-16 • via Nuitee
S
Salazar Antunez • extended_group • mx
10
Muy agradable estancia!
Pros:

Fue muy agradable la estancia en el Hotel Americana. Nos gusta llegar ahi!! muy buen desayuno. Gracias.

Cons:

Todo bien gracias!!

2026-05-11 • via Nuitee