Quality Inn & Suites

Hotels
Quality Inn
5.2 (863 reviews)
5410 Ridge Avenue , Cincinnati , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Good location
Free breakfast
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
3.16
Many reviews point to cleanliness issues, with mentions of dirty rooms and bathrooms.
Service
7.13
Generally mentioned as standard, though some service issues were noted with housekeeping.
Location
8.17
Repeated praise for the location being close to various amenities.
Room Quality
4.12
Older facilities and various maintenance issues detract from quality.
Amenities
5.15
Mixed reviews about amenities, with some appreciating breakfast but noting gaps.
Value for Money
5.11
Standard for the pricing, though expectations were not fully met.
Food and Beverage
4.16
Breakfast options received criticism, noted as limited.
Overall Experience
4.63
Overall guest experiences are varied, largely negative, yet some parts appreciated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:26

Property Description

Convenient Location
This hotel, located off Interstate 71, provides easy access to various attractions including the Cincinnati Zoo and Botanical Garden, making it a perfect choice for travelers looking to explore the area.

Comfortable Rooms
Featuring essential amenities such as a microwave, fridge, and coffee maker, the rooms at Quality Inn & Suites Cincinnati ensure a comfortable stay. The simple décor and work desk in each room add to the convenience and functionality.

Relaxation and Entertainment
Guests can unwind and enjoy the seasonal outdoor pool on the sun deck, or visit the on-site bar for a refreshing drink. With 24/7 front desk staff available, assistance is always just a call away.

Book your stay at Quality Inn & Suites Cincinnati now to experience convenience, comfort, and relaxation during your visit to Cincinnati.

Important information:

Please note that the minimum age to stay at this property is 21 years of age. Contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.2
Based on 863 reviews
Cleanliness: 3.16
Service: 7.13
Location: 8.17
Room Quality: 4.12
Amenities: 5.15
Value for Money: 5.11
Food and Beverage: 4.16
Overall Experience: 4.63
R
Roy solo_traveller us
3
Bad nightmare
Pros:

Location

Cons:

The breakfast
The ac in my room smelled bad

2026-08-29 via Nuitee
E
Erica couple us
3
2026-08-28 via Nuitee
C
Cathy couple ca
9
Good value and location
Pros:

Good value, convenient location

Cons:

Rooms are a bit dated

2026-08-25 via Nuitee
R
Rebecca family_with_children us
2
Smells bad
Pros:

Comfortable bed

Cons:

Smelled of cigarettes and chemicals to cover the cigarettes. Too much light coming into rooms

2026-08-20 via Nuitee
D
Delores solo_traveller us
9
Pros:

I love the location and the option of smoking or non smoking

Cons:

The sink the the bathroom faucet know just kept spinning and wouldn't turn the water on

2026-08-18 via Nuitee
J
Jessica couple us
1
2026-08-17 via Nuitee
J
John couple us
10
Quick and easy
Pros:

Clean, quiet, easy to check in.

Cons:

The entire second floor above our room reeked of weed. Breakfast was only Waffles, LIMITED yogurts. But it happens.

2026-08-15 via Nuitee
S
states solo_traveller us
3
Pros:

Price

Cons:

Room floor weren't swept or mopped and sticky . Had to wear shoes to walk around because white socks turned black .. left a night early to stay somewhere else with no refund ....

2026-08-14 via Nuitee
S
Sydney extended_group us
3
2026-08-14 via Nuitee
L
Laura family_with_children us
3
I don't think I want to ever stay there again.
Pros:

The breakfast was excellent! I enjoyed my biscuits and gravy and eggs, but I absolutely loved the apple juice! It was nice and cold and sweet enough but not too sweet. The bed was very comfortable and seemed clean as well.

Cons:

First of all, the place was run-down in appearance on the outside and inside and really needs a makeover! I had called ahead that day of check in and asked if I could check in early. The manager on duty said yes and assured me that, by the time I got there and checked in, my room would be clean and ready. I checked in and decided to go to the room with my things. I quickly found out that there were no luggage trolleys to use and that there was NO ELEVATOR and my room was on the second floor! 🙄 Well, I got my things up the stairs (by the way, the railings felt dirty and sticky!) and when I got to my room, it was NOT cleaned after all! 😳🙄 I called down to the desk and told the manager about the state of the room and I waited at least 10 or 15 minutes for him to come up. (He was the only one on duty, he said, except for the housekeeper who had 90 rooms to clean all by herself!) He came up and gave me the room next door that was cleaned already and I started taking note of the room after closing the door. Sure enough, the bedside stand in between the beds with the radio and phone was sticky, like someone had spilled their soda and didn't it get cleaned up properly. I just took a clean washcloth, wet it, and cleaned the table and phone myself. Smh. Everything else looked ok, I guess. Then later, when I was taking a shower, the stupid lights that are motion-activated went off after a very short time and I had to stick my hand outside the shower curtain to make them come back on. So much for a relaxing shower! The toilet lid didn't stay up properly and it was so annoying to deal with when trying to use the restroom!

2026-08-10 via Nuitee
E
Ethangames family_with_children us
7
2026-08-10 via Nuitee
K
Kenneth solo_traveller us
9
Pros:

Everything was nice.
I did not ask about policy of hotel when someone e leaves something behind.
I left a nice pair of shoes and Noone called me to let me know

2026-08-09 via Nuitee
N
Nava couple us
5
2026-08-09 via Nuitee
S
Scott solo_traveller us
2
I most likely won’t stay at this type of hotel again I give it a 2 star rating at best
Pros:

The bathroom was not what expected for a hotel the tub had something on the floor the fan was very loud

2026-08-07 via Nuitee
B
BeccaLMoz family_with_children us
5
Cons:

Room smelled musty. The colors are very dark and dreary in the rooms and hallway. Floor wasn't vacuumed. The pool was facing a parking lot. There was a homeless man that kept walking around the pool and parking lot.

2026-08-07 via Nuitee
C
Cody solo_traveller us
10
Pros:

Exactly what I needed. Nice pool as well.

2026-08-05 via Nuitee
J
Janella couple us
5
2026-08-04 via Nuitee
K
kendra family_with_children us
1
2026-08-03 via Nuitee
M
Melissa solo_traveller us
1
Wouldn’t do it again
Pros:

Pictures do not show how this property is. It is very old but it’s not maintained and cleaned very well.

Cons:

It wasn’t clean

2026-08-03 via Nuitee
T
Terri couple us
1
My experience was horrible. We asked for a refund. We did not get it because it was unsafe with the arguing between the
Pros:

Nothing

Cons:

The property was horrible drug deals going in the parking lot arguing between the drug dealer and the customers the prostitutes were out there walking in the parking lot in lingerie. We physically watch them go into the hotel for a little bit. Come back out. We stayed there for four hours and had to check out and sleep in the car because my youngest granddaughter which is one has surgery at Cincinnati Children’s Hospital.

2026-08-03 via Nuitee