Hilton Cincinnati Netherland Plaza

Hotels
•
Hilton Hotels & Resorts
8.2 (1139 reviews)
35 West 5th Street , Cincinnati , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Historic charm
Great fitness center
Cons:
Decline in service
Lack of cleanliness and maintenance

Categories

Cleanliness
7.01
Rooms are tired looking, with stained carpeting and an overall sense of dirtiness.
Service
8.48
Standard service is expected, but recent changes have made it less welcoming.
Location
9.02
Historic location adds charm, but recent service changes impact arrival experience.
Room Quality
6.47
Rooms are noted to be tired and in need of maintenance.
Amenities
9.5
The fitness center is excellent and one of the best encountered in hotels.
Value for Money
7.96
Considering the hotel’s decline, not great value.
Food and Beverage
8.51
Only the 1931 Lounge remains a nice spot, but lacks overall impact.
Overall Experience
8.68
A mix of positive and negative aspects leads to an average sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:16

Property Description

Luxurious French Art Deco Design

Step into a world of elegance at Hilton Cincinnati Netherland Plaza, where French Art Deco style meets modern comfort. Admire the intricate details of the design while enjoying the convenience of amenities like a beauty salon, barber shop, clothing store, and gift shop.

Fine Dining Experience

Indulge your taste buds at Orchids at Palm Court, offering exquisite fine dining options. For a more casual meal, head to The Grille at Palm Court for delicious American cuisine. Whether it's breakfast, lunch, or a special dinner, our restaurants cater to every palate.

Convenient Location and Modern Comfort

Located in the heart of downtown, our hotel is just minutes away from popular attractions like Fountain Square and Paul Brown Stadium. Unwind in our contemporary rooms equipped with all the essentials, from cable TV with HBO to a coffee maker and work desk.

Book your stay at Hilton Cincinnati Netherland Plaza for a truly unforgettable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 33 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 1139 reviews
Cleanliness: 7.01
Service: 8.48
Location: 9.02
Room Quality: 6.47
Amenities: 9.5
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.68
A
Ace • solo_traveller • us
8
Great place
Pros:

This hotel is gorgeous. I didn't get to utilize it all but the atmosphere was amazing. Staff was awesome and helpful.

Cons:

The water pressure wasn't great. I will say that room decor didn't really astound like the rest of the building, but that was pretty mild issue

2026-02-09 • via Nuitee
J
Jason • couple • us
9
2026-01-24 • via Nuitee
D
Donna • couple • us
10
2026-01-22 • via Nuitee
N
Nadine • couple • us
10
Can’t wait to go back!
Pros:

We loved the location. The bar was fantastic and the staff was great. We also loved being so close to so much. We walked primarily.

Cons:

Sad to see such a beautiful location with so many empty storefronts.

2026-01-20 • via Nuitee
S
Sierra • couple • us
7
2026-01-20 • via Nuitee
J
jessica • couple • us
8
2026-01-20 • via Nuitee
F
Francine • family_with_children • us
1
Miserable
Pros:

Other thing I like about the hotel was the location and ordering breakfast from the menu.

Cons:

Bathroom toliet was filthy you had to flush toliet twice for paper or again else to go down. Spot on the carpet and chair, fridge did not get your water bottle cold, ice machine on the 29th floor did not work, coming out of your room was liked you was walking in a furnace air conditioner did not work on that floor in the hallway and last checking out they could not print me a bill so they claim they emailed which I haven’t gotten it.

2026-01-19 • via Nuitee
M
Mike • couple • us
10
2026-01-19 • via Nuitee
S
Sommer • extended_group • us
10
2026-01-19 • via Nuitee
A
Abdulcelil • solo_traveller • tr
1
Pros:

Hiç bir şey beğenmedim zaten inşaat halindeydi girişinde inşaat iskelesi kuruluydu içeri giremedik
Be kalamadık onlara bildirdik kalamayacağınızı ama o şekil bir hilton ilk gördüm

2026-01-19 • via Nuitee
L
Lanaye • family_with_children • us
4
2026-01-19 • via Nuitee
M
Matthew • couple • us
8
Good probably will find somewhere else next time
Pros:

Location was great for spending time in downtown Cincinnati.

Cons:

Size of the room was smaller than my own kitchen.

2026-01-19 • via Nuitee
P
Paul • couple • us
8
A magnificent old hotel.
Pros:

It's one of the most beautiful hotels in the US. The right areas were preserved.

Cons:

Parking was expensive and confusing to get back to your car.

2026-01-19 • via Nuitee
T
Tiarra • couple • us
4
If you value getting what you pay for, might I suggest anywhere else but here.
Pros:

I enjoyed the ambience of the hotel lobby and the connivence of the hotel’s location in downtown Cincinnati.

Cons:

For the price I paid, I don’t believe it was worth it - even for the location convenience of it. The staff was not able to answer my questions about how valet parking would be handled (I have never stayed at a hotel that valet wasn’t right when you pulled up and since the door manager took my key, I assumed we were fine). The walls throughout the hallways and in our room were chipping paint. It was also clear that our room was not adequately cleaned and turned over by the hair on the bathroom door, no conditioner and sheets that smelled odd. Finally, we decided we wanted a simple morning and called to order room service at 2 separate times (once about 30 minutes after the availability started and again about 45 minutes later) to find out it wasn’t available due to the room service attendant not being at work.. I find it difficult to understand how there was only once attendant for a 29 floor hotel. Overall, my next stay in the Cincinnati area will be at a location I know the staff is knowledgeable and attentive and that you really get what you pay for in your stay & accommodations

2026-01-19 • via Nuitee
S
Shelby • family_with_children • us
1
Cons:

Bad smell in first room. Had to get switched to a different room and in that room our shower didn’t work. So we had to shower in the gym. Hotel said they will refund us. Waiting for that.

2026-01-19 • via Nuitee
R
Roland • couple • us
4
Pros:

Nothing

Cons:

Small room

2026-01-19 • via Nuitee
C
Clifford • couple • us
10
Pros:

Close to activ

2026-01-19 • via Nuitee
K
Kimberly • couple • us
9
Overall, I absolutely loved it!
Cons:

Elevators were not all working or very slow

2026-01-19 • via Nuitee
D
Dale • couple • us
8
Good
Pros:

Good view of the city

Cons:

Air conditioner a little noisy

2026-01-19 • via Nuitee
J
Jodee • family_with_children • us
5
Location great, staff very friendly room way to warm
Pros:

Location was great

Cons:

Room very warm, we didn’t sleep well at all

2026-01-19 • via Nuitee