Park Central Hotel New York

Hotels
•
Highgate Independent
7.6 (10405 reviews)
870 7th Ave, New York, New York, 10019 , New York , US
1-212-247-8000

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Facilities

Meeting rooms
Boat tours nearby
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Elevator
ATM/banking
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
Lack of cleanliness
Poor service response

Categories

Cleanliness
6.08
Issues with cleanliness, including dirty rooms and lack of towels.
Service
7.55
Service was often described as lacking, with specific complaints about staff behavior and responsiveness.
Location
9.89
Multiple reviews praised the location as strategic and convenient.
Room Quality
7.04
Complaints about outdated rooms and lack of essential amenities like towels.
Amenities
7.07
Limited amenities noted, including missing towels and issues with temperature control.
Value for Money
7.03
The overall value did not meet expectations based on pricing.
Food and Beverage
8.08
Mixed reviews; some complaints about lack of breakfast and limited food options.
Overall Experience
8.05
General dissatisfaction expressed due to multiple issues during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:03

Property Description

Experience luxury and convenience at the Park Central Hotel New York, where a world of culture awaits just beyond your doorstep.

Unmatched Location
Nestled steps away from Carnegie Hall and Broadway, our hotel places you in the vibrant heart of New York City. Enjoy easy access to iconic landmarks like Central Park and Times Square, making your stay unforgettable.

Exceptional Amenities
Stay fit at our 24-hour health club or rent a bicycle to explore the city. Enjoy relaxed dining at our on-site restaurant or grab a quick bite at our café, and unwind with your favorite drink at the bar/lounge.

Comfort and Style
Retreat to one of our 761 elegantly designed guestrooms, all equipped with premium bedding, LCD televisions, and complimentary Wi-Fi. Our private bathrooms offer designer toiletries for a luxurious touch.

Don't miss out on the perfect urban getaway—book your stay at Park Central Hotel New York today!

Important information:

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • A car is not required for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Green Key Global

  • Guest type

    Essential workers only - NO

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 160
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.6
Based on 10405 reviews
Cleanliness: 6.08
Service: 7.55
Location: 9.89
Room Quality: 7.04
Amenities: 7.07
Value for Money: 7.03
Food and Beverage: 8.08
Overall Experience: 8.05
M
Mariouis56 • couple • gb
6
I would not book this hotel again if I re-visit NYC
Pros:

No coffee pot, no fridge and no kettle in the room. The kettle was provided upon request but had to use tap water or buy bottled water. There is a water machine in the fitness room but none in other common areas.

Cons:

Very few amenities. No body cream or paper/plastic cup. Very much a good sized room but bare.
The staff showed poker face when enquiring about kettle and water.
At first we were told there were two beds in the room. Turned out it was only one King bed, comfortable for two people though.

2026-06-06 • via Nuitee
C
Cedric • couple • ch
6
2026-06-06 • via Nuitee
İsmail • couple • tr
8
2026-06-06 • via Nuitee
I
Isabelle • family_with_children • ca
9
au coeur de NYC!!!
Pros:

emplacement idéal pour aller au concert

Cons:

lenteur de l'ascenceur

2026-06-06 • via Nuitee
J
Joanne • family_with_children • nl
8
Het hotel is een perfecte uitvalsbasis voor het verkennen van New York
Pros:

De locatie

Cons:

Het is enigszins gedateerd

2026-06-06 • via Nuitee
A
Artur • solo_traveller • br
6
Pros:

Qualidade do quarto.

Cons:

Péssima recepção a turistas.
Adcionei duas diárias pelo Booking e na hora da renovação chamaram um segurança pra me acompanhar ao quarto que eu ja estava hospedado a uma semana, pra buscar meu cartão pro caução. Ridículo isso. Se suspeitam dos próprios hóspedes não merecem respeito.

2026-06-05 • via Nuitee
J
Jane • solo_traveller • us
3
See above
Pros:

N/a

Cons:

Room noisy.

2026-06-05 • via Nuitee
M
Muzaffer • family_with_children • tr
8
2026-06-05 • via Nuitee
C
Claudia • couple • it
9
2026-06-05 • via Nuitee
E
ewo • family_with_children • tr
8
Pros:

ODA HER GÜN TEMİZLENDİ VE TERTEMİZDİ.

Cons:

RESEPSİYONDAKİ BAYAN GÖREVLİLERİN BİR SU VERİRKEN BİLE ETRAFLARINA DAVRANIŞLARI PEK HOŞ DEĞİLDİ.

2026-06-05 • via Nuitee
C
CLAUDIA • family_with_children • ar
7
2026-06-04 • via Nuitee
D
David • solo_traveller • us
3
2026-06-04 • via Nuitee
K
Koelmeyer • family_with_children • gb
7
Top of our budget, but worth it for the location
Pros:

Great location. Quiet. Clean. Comfy bed.

Cons:

Check in lady couldn’t be more bored and impersonal if she tried.

2026-06-04 • via Nuitee
R
ROSITA • solo_traveller • it
8
Centralissimo
Pros:

La posizione

Cons:

La moquette in camera

2026-06-04 • via Nuitee
A
Ana • solo_traveller • br
7
2026-06-04 • via Nuitee
H
hernando • solo_traveller • us
1
Cons:

Muy sucio

2026-06-04 • via Nuitee
L
Liz • solo_traveller • ph
7
It was cool and comfortable
Pros:

Being at the heart or center in NYC

2026-06-04 • via Nuitee
M
Mikaela • family_with_children • us
6
Pros:

Location

Cons:

The room was nearly falling apart. Plugs coming out of the walls, wall paper coming off, elevators barely opened, shower head was hanging on it’s last thread.

2026-06-04 • via Nuitee
H
Hitesh • family_with_children • in
6
Pros:

Location was decent

Cons:

Should have Microwave facility

2026-06-04 • via Nuitee
G
Gina Maria • extended_group • br
6
Nao recomendo tem hoteis melhores pelo mesmo preço
Pros:

Localização

Cons:

O quarto era de fundos e era escuro e dava para um muro
Carpete muito sujo
Limpeza mal feita
Nao recomendo
Nao vi

2026-06-03 • via Nuitee