Hampton Inn & Suites on the San Antonio Riverwalk

Hotels
Hampton Inn
8.4 (1787 reviews)
118 Soledad Street , San Antonio , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Great breakfast
Cons:
Expensive valet parking
Uncomfortable bedding

Categories

Cleanliness
8.04
Most reviews indicate the rooms were clean, but some issues were noted regarding overall comfort.
Service
8.71
Multiple reviews praised the staff, particularly in relation to breakfast service.
Location
8.55
The hotel is conveniently located near attractions, which was positively mentioned.
Room Quality
8.1
Rooms were described as clean and spacious, though some found the decor dated.
Amenities
8.33
General amenities were satisfactory, though parking was noted as a challenge.
Value for Money
7.99
Pricing was mentioned but overshadowed by issues with valet service.
Food and Beverage
9.04
Breakfast received high praise for variety and freshness.
Overall Experience
8.41
Guests generally had a positive stay with specific room and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:07

Property Description

Convenient Location
Located in the heart of Downtown - Riverwalk district, Hampton Inn & Suites San Antonio Riverwalk is a stone's throw away from major attractions like Tower of the Americas and River Walk.

Modern Amenities
With free WiFi, air-conditioned rooms, flat-screen TVs, and a 24-hour front desk, we ensure your stay is comfortable and convenient.

Business-Friendly
Our hotel offers a business center, fax machine, and photocopier services, catering to all your work needs while traveling.

Book your stay at Hampton Inn & Suites San Antonio Riverwalk for a seamless blend of leisure and business amenities.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 40 per day.

Location

Guest Reviews

8.4
Based on 1787 reviews
Cleanliness: 8.04
Service: 8.71
Location: 8.55
Room Quality: 8.1
Amenities: 8.33
Value for Money: 7.99
Food and Beverage: 9.04
Overall Experience: 8.41
B
Bradley couple us
10
2026-02-08 via Nuitee
M
Michael couple us
9
Pros:

Breakfast was good. And it was served early which I like. great service

Cons:

One of front desk people not friendly. Other front desk people were friendly

2026-01-27 via Nuitee
H
Hector extended_group us
10
Pros:

Que es céntrico

Cons:

Que en app dicen que tiene parking gratis y cuando llega te dicen que ellos no tiene parking

2026-01-25 via Nuitee
A
Angel couple us
10
2026-01-25 via Nuitee
T
Tracey couple us
5
2026-01-21 via Nuitee
M
Mason solo_traveller us
1
Couldn't stay due to f250 as vehicle and they couldn't valet it even though they said they had
Cons:

Staff was rude and couldn't park non lifted 93 f250
Ajah at front desk hung up on my multiple times

2026-01-20 via Nuitee
J
Johanna couple us
10
Pros:

Front desk staff was friendly and welcoming. The room was great, I was pretty happy with it. The view was great as well.

2026-01-20 via Nuitee
S
Shauna family_with_children us
10
2026-01-20 via Nuitee
T
Teresa family_with_children us
6
2026-01-20 via Nuitee
J
Judy extended_group us
5
Overall a good stay without a good nights sleep.
Pros:

Location and staff were great. Appreciate the staff accommodating our request for 2 queen rooms next to each other. Rooms were nice with a mini frig and microwave, though the decor seemed dated.

Cons:

Primarily 2 things. The bed sheets and pillows were horrible for the 3 of us. We didn’t get a good rest either of the nights we were there. The sheets and covers were too hot and uncomfortable. Not sure how else to describe the pillows!

2026-01-20 via Nuitee
A
Andre family_with_children us
9
2026-01-20 via Nuitee
K
Kathleen family_with_children us
10
Pros:

The view from the hotel was amazing. The staff was attentive and checked in frequently to see if we needed anything. The beds were very comfortable as well, and the room was also very clean and cozy.

2026-01-19 via Nuitee
A
Alico couple us
9
2026-01-19 via Nuitee
Y
Yorlen family_with_children us
8
2026-01-19 via Nuitee
I
Isi family_with_children us
8
Pros:

Good location, nice property

Cons:

No parking and had to pay or find another location to park, wasn’t expecting that, 90 percent clean

2026-01-19 via Nuitee
N
Nerbeling family_with_children us
10
2026-01-19 via Nuitee
G
Genesis solo_traveller us
10
Recomendado 100/100
Pros:

La ubicación estuvo perfecta

Cons:

Todo bien

2026-01-19 via Nuitee
S
Susan couple us
8
2026-01-19 via Nuitee
M
Melissa family_with_children us
10
Great stay
Pros:

Hotel staff were super helpful and friendly. Location was awesome. I was upgraded to a better room at no extra cost.

Cons:

Wish they had their own parking. Have to use valet and it sucks if you forget items in the car.

2026-01-19 via Nuitee
E
Ernesto family_with_children us
10
2026-01-19 via Nuitee