Hampton Inn & Suites on the San Antonio Riverwalk

Hotels
Hampton Inn
8.4 (1880 reviews)
118 Soledad Street , San Antonio , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Great breakfast
Cons:
Expensive valet parking
Uncomfortable bedding

Categories

Cleanliness
8.04
Most reviews indicate the rooms were clean, but some issues were noted regarding overall comfort.
Service
8.71
Multiple reviews praised the staff, particularly in relation to breakfast service.
Location
8.55
The hotel is conveniently located near attractions, which was positively mentioned.
Room Quality
8.1
Rooms were described as clean and spacious, though some found the decor dated.
Amenities
8.33
General amenities were satisfactory, though parking was noted as a challenge.
Value for Money
7.99
Pricing was mentioned but overshadowed by issues with valet service.
Food and Beverage
9.04
Breakfast received high praise for variety and freshness.
Overall Experience
8.41
Guests generally had a positive stay with specific room and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:07

Property Description

Convenient Location
Located in the heart of Downtown - Riverwalk district, Hampton Inn & Suites San Antonio Riverwalk is a stone's throw away from major attractions like Tower of the Americas and River Walk.

Modern Amenities
With free WiFi, air-conditioned rooms, flat-screen TVs, and a 24-hour front desk, we ensure your stay is comfortable and convenient.

Business-Friendly
Our hotel offers a business center, fax machine, and photocopier services, catering to all your work needs while traveling.

Book your stay at Hampton Inn & Suites San Antonio Riverwalk for a seamless blend of leisure and business amenities.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 40 per day.

Location

Guest Reviews

8.4
Based on 1880 reviews
Cleanliness: 8.04
Service: 8.71
Location: 8.55
Room Quality: 8.1
Amenities: 8.33
Value for Money: 7.99
Food and Beverage: 9.04
Overall Experience: 8.41
E
Elly family_with_children mx
10
Location excelent
Pros:

Excelent the location breakfast roommevrything

Cons:

The exit to the river walk was very dark

2026-06-27 via Nuitee
C
claudiaaW8299EC Family
6
Weekend getaway
Pros:

Location is excellent, pillows are terrible, morning staff looks like they were irritated. Keep in mind they have 2 hotels in one location, so they rates for same room can be different.

2026-06-26 via Tripadvisor
K
Kusum family_with_children us
10
2026-06-25 via Nuitee
L
Leonor extended_group us
10
2026-06-21 via Nuitee
D
Degood73 Business Homewood, Alabama
10
Business/fun!
Pros:

Great hotel! Located right next to the Riverwalk. Easy to get around. Rooms are nice!

2026-06-20 via Tripadvisor
C
candacebP978XQ Family
10
Fantastic stay!
Pros:

Great location, friendly staff, good breakfast.

2026-06-20 via Tripadvisor
C
Culture791951 Solo travel
10
Made week getaway.
Pros:

The hotel was nice and clean. Staff was professional. Atmosphere was very nice and relaxing.

2026-06-20 via Tripadvisor
4
452benz Business
10
So worth it stay !
Pros:

Came in on a business trip. Had some equipment shipped to the hotel , they were great at making everything happen smoothly for me The front desk help was amazing!! Every one including the valet team brought their game to make my stay pleasant. Room was just right and comfortable and clean. Location is perfect for River Walk A total great experience. Thank you team !

B Ziegler

2026-06-19 via Tripadvisor
D
D961MAjuanm Business
10
Even the Valet can make the difference
Pros:

For someone that travels frequently it’s the little things that make the difference. I run into Liz at the valet, what a great briefly experience! She is extremely upbeat and so cordial. Spoke to me as if we’d been friends forever. Seems small, but at the end of a long day those little things can be the “pick me up” needed. Thank you Liz!

2026-06-17 via Tripadvisor
J
jessicaj152 Friends getaway
10
Had a great stay
Pros:

The hotel was clean, comfortable, and in a perfect location for exploring the River Walk. The staff was friendly and welcoming, and the complimentary breakfast was a nice bonus. I would definitely stay here again on my next trip to San Antonio.

2026-06-17 via Tripadvisor
S
stephanieq2013 Family
10
Thank you Ahja and Hampton inn
Pros:

Ahja at the front desk was absolutely amazing. Ahja did everything from answering my call about parking before we came, in specific details, to making sure our three rooms were perfect. She accommodated us with connecting rooms for my elderly mother and made sure she had the quietest shaded view of the riverwalk, somewhere we had been going to for years with many generations. My mom can’t do all the things but wants to be included and watch the fun when she can! Ahja made sure to check in on us. I promise this hotel is better than many very expensive ones on the riverwalk. The location is perfect. Has an elevator to get you on river level and a way to get you over the river and where the restaurants are with no steps! Pool was great. But to be honest it was Ahja that made the trip so fun. She really went out of her way to be helpful. It was our daughter’s dental school graduation and a VRBO had cancelled us last minute. We are so glad they did that to us now. We found a gem of a hotel and staff member. We will be back!❤️

2026-06-15 via Tripadvisor
E
Eybeth couple us
10
2026-06-15 via Nuitee
K
kathy extended_group us
7
Cons:

The dog relief area

2026-06-11 via Nuitee
S
sheldont767 Business
10
The atmosphere
Pros:

I have visited a number of the sister hotels but here the vibe was certainly worth a review. From front desk team to room service was excellent but especially breakfast. Genesis took care of it all in my opinion she was excellent help and with a smile. Also no waiting forever on an elevator.

2026-06-09 via Tripadvisor
K
Karen family_with_children us
10
Pros:

Everything was great, service, hospitality, professionalism

2026-06-08 via Nuitee
R
Ronald solo_traveller us
10
Pros:

The staff was very friendly and accommodating. Clean and the kids lived the breakfast.

Cons:

Pillows could've been more comfortable.

2026-06-08 via Nuitee
6
625annc Couples Dallas, Texas
8
Great place with a couple of buts…
Pros:

The room was very large, clean, and comfortable. The service was very good- front desk, housekeeping, valet, breakfast room. The breakfast is typical for a Hampton. The only bad spots were that the breakfast room tables were not wiped down regularly and the tables near the windows have ants. Other than that and getting a mouth full of coffee grounds on my last swig of coffee, we really enjoyed our stay.

2026-06-07 via Tripadvisor
R
Rayadito solo_traveller us
10
2026-06-07 via Nuitee
E
Eddielyn solo_traveller us
7
2026-06-07 via Nuitee
C
Christin solo_traveller mx
9
Great value for money
Pros:

The rooms were clean and spacious - breakfast offered everything basic that you could need and want.

Cons:

Some of the corridors had a very yucky smell, I guess due to humidity - and our aircon was outdated, it was a very loud, older model and it was either getting hot or freezing, it rarely held the temperature.

2026-06-06 via Nuitee