Quality Inn Lumberton North

Hotels
Choice Hotels International
7.2 (117 reviews)
201 Wintergreen Drive, Lumberton, North Carolina, 28358 , Lumberton , US

Pets allowed

Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Wheelchair accessible
Outdoor pool - seasonal
Picnic area
Fitness facilities
Free breakfast
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Good location
Affordable pricing
Cons:
Poor cleanliness
Outdated furnishings

Categories

Cleanliness
4.7
Numerous issues with cleanliness mentioned, including unclean bathroom and dirty floors.
Service
9.7
Standard quality for this hotel tier.
Location
8.7
Good location noted in the reviews.
Room Quality
6.7
Mixed feelings about room quality; outdated furnishings and maintenance issues mentioned.
Amenities
6.7
Basic amenities provided, but some items not satisfactory.
Value for Money
7.7
Considered not worth the price by several reviews.
Food and Beverage
5.7
Limited breakfast options and some equipment not functioning.
Overall Experience
7.7
General sentiment is below expectations, with notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:43

Property Description

Recreational Amenities

Indulge in relaxation with our sauna, fitness center, and seasonal outdoor pool for your enjoyment.

Complimentary Offerings

Start your day on a delicious note with our daily self-serve breakfast and stay connected with free Wi-Fi throughout the hotel.

Convenient Features

Take advantage of our 24-hour front desk, laundry facilities, and complimentary newspapers while enjoying the comfort of our well-equipped guestrooms.

Embark on a delightful stay at Quality Inn, your home away from home in Lumberton.

Important information:

  • The seasonal pool will be open from May to September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FAY

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

See all policies

Location

Guest Reviews

7.2
Based on 117 reviews
Cleanliness: 4.7
Service: 9.7
Location: 8.7
Room Quality: 6.7
Amenities: 6.7
Value for Money: 7.7
Food and Beverage: 5.7
Overall Experience: 7.7
B
Bryan
6
Pros:

Friendly staff. Not the cleanest hotel but it was convenient and we were able to bring our dogs!

2025-10-02 via Nuitee
T
Theresa
4
Pros:

I checked in, exhausted from my drive, and unloaded a few things, and decided to go to bed after i walked my small dog. i placed refrigerated items om the top shelf, noting there were drippings on the bottom. It had not been wiped down. When ising the toilet, there was evidence on the outside bowl it had not been cleaned. The floor obviously had not been swept or mopped, and a bug walked across t he floor. Checked out the shower, i noticed someone had left a nose picking on the wall. The sink had a brown ring around the drain. Too tired to contact desk, repack the car and potentially move, i took a clean towel and spread it on the pillow, and slept with my clothes on on top of the yellowed sheets. I did tell the clerk when i checked out. Of course i want to think there was a miscommunication among the cleanimg staff that would allow this condition, and i know had i contacted them they would have moved me to a clean room, but i was just too tired.

2025-09-03 via Nuitee
J
jamarri
4
Pros:

The holder for door key was worn as if used repeatedly for years.
The room was clean and looked recently updated. However, the mattress seemed to have broken spring, squeaked with movement. The shower curtain had mildew; it was due to tub not draining properly.

First morning, coffee machine was not working. There was a waffle maker but no meat nor eggs only cold cereal and bread for toast.

2025-08-24 via Nuitee
J
JOSE partner
6
Pros:

Place needs a facelift

2025-08-18 via Nuitee
A
Alice
4
Pros:

Old furniture and noisy bed, Not worth the price

2025-08-16 via Nuitee
H
Harry
8
Pros:

It was ok

2025-08-05 via Nuitee
R
Richard
8
older, but could be improved easily. will return
Pros:

older motel. very nice entryway and desk area. room was tattered but clean. great electric, great linens and bed, great towels. kleenex provided. liked access from parking. reported toilet paper holder, shower curtain, and cabinet door. chair was very tattered but did not use

2025-07-27 via Nuitee
C
Craig family
2
Pros:

Good location but floor in room was dirty, bathroom floor and tub was dirty and full of hair. Will not stay there ever again!

2025-07-14 via Nuitee
S
Susan
4
Only Good For A Cheap Stay
Pros:

This place is going down hill fast. Last time I was here the room was much nicer and cleaner. Mold on the AC.

2025-07-14 via Nuitee
B
Beth
10
Pros:

Mary at the front desk is wonderful!
The room was clean!
The room is very spacious!

2025-06-29 via Nuitee
K
Khrystal family
10
Pros:

Price is fair. Rooms are clean. Location is right off I95.

2025-06-22 via Nuitee
J
JAMILA
2
Pros:

The room had a smell but bleach sorta fixed that problem. The quilt had a stain the size of my hand but I put a mattress cover over it. The chair was filthy, but I never use a hotel chair anyway. I did like the hardwood floors though. It was weird they couldn't give me a receipt upon check out. Never had that issue.

2025-05-31 via Nuitee
S
Susan
8
Nice but Room For Improvement
Pros:

The staff was friendly and helpful. The rooms were clean.
But, one bed was hard and the other was lumpy, the desk chair was missing, and not all the light bulbs in the room were working.

2025-05-25 via Nuitee
S
Susan
10
Pros:

The check in was great. The woman was fantastic. The room needs help. The door that goes to the outside has gaps on the right side that could allow pest and weather to come
in. Baseboards in the bathroom, need to be re-caulked and painted.
Cleanliness of the room could be improved. The ceiling vent in the bathroom is completely full of dust, the area in it around the mini fridge has not been cleaned and there is dust and dead bugs. Underneath the bed could use a good
Swiffer and mopping. The comforter needs to be washed. I own a cleaning company, and this is not the level of cleaning that I would expect for my employees.
Everything else in the room was fine

The front desk personnel are awesome.

2025-05-22 via Nuitee
J
Joshua partner
6
Pros:

Very rundown rooms. Chairs were ripped and torn. Floor was sticky. Staff were very friendly and nice. Convenient to food places and the interstate.

2025-05-05 via Nuitee
J
Jacki family
8
Pros:

It was a short but comfortable stay.

2025-04-30 via Nuitee
V
Verified traveler
2
Pros:

I tryed to cancel booking. I accidentally booked 2 hotels at same time but booking.come wouldn't cancel it. So i really have no clue about hotel

2025-04-24 via Nuitee
T
Taylor
2
Pros:

Jock strap on the shower, mud in the shower, used/moulded shampoo, ripped furniture, no breakfast even though listed, and no wifi even though listed

2025-04-12 via Nuitee
R
Roger
8
Nothing to write home about.
Pros:

We just stayed the night, breakfast was underwhelming, OJ didn’t not taste good, coffee seemed very weak, but the staff was nice.

2025-04-11 via Nuitee
T
Thomas
8
Value
Pros:

Clean quiet comfortabe

2025-04-05 via Nuitee