Lausanne Palace

Hotels
9.2 (2101 reviews)
Grand Chene 7-9 , Lausanne , ch

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Noisy lobby
Cold room
Old amenities

Categories

Cleanliness
8.76
There were complaints about the smell in the lobby and the outdated condition of some facilities, indicating cleanliness could be improved.
Service
9.73
The staff was described as super friendly and helpful, with many positive comments about the service.
Location
9.77
Location was highlighted as a pro in multiple reviews and well appreciated by guests.
Room Quality
8.22
Several guests mentioned issues with room comfort, such as temperature control and basic amenities not meeting their expectations.
Amenities
9.25
Amenities such as the pool and breakfast were generally praised, though some found the spa smell unpleasant.
Value for Money
8.71
Guests presented concerns about overpriced parking and lack of modern facilities, suggesting mixed feelings about value.
Food and Beverage
9.26
The breakfast and dining experiences were positively mentioned, particularly the variety and quality.
Overall Experience
9.93
Despite some issues, many guests reported that they loved their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:29

Property Description

Luxurious 5-Star Experience

The Lausanne Palace, a historical gem in Lausanne, offers a luxurious 5-star experience in the bustling business and shopping district.

Exclusive Spa and Dining

Indulge in the hotel's exclusive spa facilities, including an indoor pool, hot tub, sauna, and Pilates center. Treat yourself to award-winning dining at La Table du Lausanne Palace and other renowned restaurants on-site.

Breathtaking Views and Elegant Accommodations

Enjoy panoramic views of the city, Lake Geneva, and the Alps from select rooms. Each room features spacious marble bathrooms, complimentary minibar, and a choice of stunning vistas.

To experience opulence, relaxation, and culinary excellence in Lausanne, book your stay at Lausanne Palace today.

Important information:

Please note that children between 3 and 16 years of age staying at the hotel with their parents have access to the swimming pool under their strict supervision from Monday to Saturday from 14:00 to 18:00 and on Sundays from 10:00 to 18:00.

It is recommended to book the restaurants in advance using the Special Requests Box during booking.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CHF 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 11 years old stay for free when using an available extra bed.
    Children from 12 years old to 17 years old stay for CHF 55 per person per night when using an available extra bed.
    Adults stay for CHF 110 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.2
Based on 2101 reviews
Cleanliness: 8.76
Service: 9.73
Location: 9.77
Room Quality: 8.22
Amenities: 9.25
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 9.93
B
Balz solo_traveller ch
10
Ein Bijou in Lausanne
Pros:

Top ausgestattet, sehr gute Restaurants, tolle Lage

2026-05-30 via Nuitee
V
Vi couple ch
9
Bon séjour
Pros:

L emplacement et le spa .

Cons:

J ai tout aimé mais équipement des chambre et sdb un peu sommaire pour un palace

2026-05-30 via Nuitee
K
Konrad solo_traveller ch
8
Pros:

Fast alles

Cons:

Ausser dem Nachtessen alles.

2026-05-28 via Nuitee
Григорьев solo_traveller cy
10
2026-05-28 via Nuitee
G
Gilles couple ch
8
2026-05-27 via Nuitee
C
Claude solo_traveller lu
10
Pros:

Das Frühstück liess überhaupt keinen Wunsch dann offen

2026-05-27 via Nuitee
T
Thierry couple fr
10
Pros:

L’ensemble et le spa magnifique

2026-05-25 via Nuitee
L
Luca couple ch
10
2026-05-25 via Nuitee
R
Robert Ulmer solo_traveller ch
10
Top- Gastfreundschaft in einem wunderbaren klassischen 5-Sterne-Hotel
Pros:

Wunderschönes, sehr zentral gelegenenes, schon von der äussern Betrachtung, her dekoratives klassisches Hotel mit sehr gepflegter guter Ambiance, sehr sauber. Äusserst zuvorkommendes freundlich-hilfsbereites Team, sehr effizientes Einchecken inkl. Aufladen E- Auto, sofort Hilfe und Platzieren des E-Bike. Zimmer im 4. Stock mit unglaublich traumhafter Aussicht, fast über den ganzen Genfersee. Zimmer mit Badezimmer sehr sauber, grosszügig, hell, gute Terrasse. Erstaunlich ruhig, grosses Bett, sehr bequem, entsprechend sehr gut geschlafen. Im hoteleigenen einladenden Restaurant sehr fein gegessen, als Einzelgast sofort schön platziert und mit Lesestoff (2 Tageszeitungen) ausgestattet, angenehmer Service, feines Essen, die Profiterole an wunderbarer Schoko-Sauche zum Dessert ebenfalls sehr zum Empfehlen.

Cons:

Nichts

2026-05-24 via Nuitee
P
Patrizia family_with_children ch
10
2026-05-23 via Nuitee
C
Charles-Louis solo_traveller be
9
TB
2026-05-23 via Nuitee
D
Dianne couple au
9
Great place to stay.
Pros:

The hotel was beautiful - lovely furnishings, immaculately clean and in a good location.
Staff at reception, particularly Emma, were very friendly and helpful.

2026-05-20 via Nuitee
K
Konstantin couple bg
8
2026-05-19 via Nuitee
G
Galina couple gb
10
2026-05-18 via Nuitee
S
Stephanie solo_traveller ch
10
Pros:

Es war alles wunderbar. Das Essen war sehr fein und wunderschön angerichtet, das Personal sehr zuvorkommend, das Zimmer sehr sauber.

2026-05-18 via Nuitee
A
Andrzej solo_traveller ro
8
Pros:

The location was good for us

Cons:

Breakfast not worth that 49 CHF, also the hotel very expensive and not very special (like the most of the things in Switzerland...)

2026-05-17 via Nuitee
S
Stéphanie solo_traveller ch
9
2026-05-16 via Nuitee
R
Rime couple fr
10
2026-05-16 via Nuitee
M
marianne family_with_children fr
9
Un vrai palace suisse
Pros:

Gentillesse du personnel , luxe mais convivialité , superbe piscine + spa

Cons:

Netflix serait un +

2026-05-16 via Nuitee
S
Sandrine extended_group fr
8
Pros:

La situation

Cons:

Ils n’ont pas répondu à ma demande de facture

2026-05-16 via Nuitee