Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent amenities
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
7.6
The cleanliness of the room was not perfect. Hair was found in the shower.
Service
9.98
Staff were friendly, provided attentive service, and offered help beyond regular duties.
Location
9.61
Convenient location near the train station and easy access to local attractions.
Room Quality
8.56
Some parts of the room looked tired and in need of updates.
Amenities
9.59
Excellent amenities including a spa and shuttle service.
Value for Money
9.05
Good value considering the level of service and amenities.
Food and Beverage
9.6
Room service was prompt and food quality was great.
Overall Experience
9.57
Overall a very pleasant stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:19

Property Description

Luxurious Accommodation in the Heart of Milan

Designer Rooms and Spa: Indulge in luxury with Italian design furniture, floor-to-ceiling windows, and Trussardi toiletries in every room. Relax at the 1000-m² Shiseido spa or dine at the rooftop restaurant.

Versatile Conference Facilities: Host successful events in our conference center accommodating up to 430 people. The La Cupola Rooms offer a stylish setting for private events and meetings.

Gastronomic Delights and Convenience: Start your day with a delicious breakfast buffet at Terrazza Gallia. Enjoy lunch, dinner, and cocktails at the terrace restaurant and lounge bar. With easy access to transport links, explore Milan effortlessly.

Book your stay at Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan for an unforgettable luxury experience in the fashion capital.

Important information:

Please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIN

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 50 per day.

Location

Property Video

Guest Reviews

9.2
Based on 917 reviews
Cleanliness: 7.6
Service: 9.98
Location: 9.61
Room Quality: 8.56
Amenities: 9.59
Value for Money: 9.05
Food and Beverage: 9.6
Overall Experience: 9.57
C
Catherine • couple • ch
9
2026-02-13 • via Nuitee
A
Anrubt • Solo travel
4
Disappointed by staff service.
Pros:

My money was stolen at the hotel, and despite repeated attempts to contact support, I was completely ignored. I have stayed many times and I loved the hotel in general. But the level of service is unacceptable.

2026-02-03 • via Tripadvisor
M
Michelle • family_with_children • au
10
Pros:

Location to train station excellent with free shuttle to duomo (opera) making getting to the action easy whilst using the trains to travel with 3 kids effortless as it’s across the road from station.

Cons:

Room request to be close together not achieved, also I spent one night alone in hotel before family joined and got an extra room - but hotel put me in room with 3 beds so a little distracting…

2026-01-29 • via Nuitee
S
Sergey • couple • cy
8
2026-01-28 • via Nuitee
K
Kravchenko • family_with_children • ae
10
2026-01-27 • via Nuitee
K
Kravchenko • family_with_children • ae
10
2026-01-27 • via Nuitee
R
Rusconi • couple • it
9
2026-01-26 • via Nuitee
V
vincenzo • couple • it
10
2026-01-25 • via Nuitee
A
Alberto • couple • it
9
2026-01-23 • via Nuitee
A
Alberto • solo_traveller • it
9
2026-01-23 • via Nuitee
C
Claire • solo_traveller • nl
10
Perfect
Pros:

Loved the friendly staff, nice spa and I loved the room and view as well

Cons:

Not all staff speaks English that well, but like I said all were very friendly and still wanted to help me

2026-01-20 • via Nuitee
N
Noemi • solo_traveller • it
10
2026-01-19 • via Nuitee
I
Ibrahim • couple • ae
2
Cons:

I apparently got charged 3 times for taxes and fees mistakenly due to an error system and they took more than a 1000 euros and until now nothing is refunded… when I called regarding the deduction the first time they were very cold and said thats a procedure until it happened the 3rd time and I came to argue about it is when they said there is a system error.

2026-01-19 • via Nuitee
D
Darrell • couple • us
9
Nice facilities and good location
Pros:

Nice facility and good size well appointed rooms. Staff was very friendly and attentive.

Cons:

Elevator was slow at times….. life is good if this is your only issue😊

2026-01-19 • via Nuitee
N
NAMIG • couple • tr
9
2026-01-19 • via Nuitee
M
Mohammad • couple • ae
9
Pros:

I loved the fitness center. For a hotel gym it had everything needed.

2026-01-19 • via Nuitee
K
Kinshuk • couple • gb
10
2026-01-19 • via Nuitee
S
Stefano • solo_traveller • it
7
Cons:

Aria condizionata con la bocchetta orientata sul letto. Mi sono svegliato con il raffreddore.

2026-01-19 • via Nuitee
N
Noemi • solo_traveller • it
10
2026-01-19 • via Nuitee
S
Serena • extended_group • it
4
Mediocre.
Pros:

Posizione e struttura .

Cons:

Servizi: personale poco professionale e inefficiente
La stanza era fredda - più volte reclamato e alla fine si sono presentati con un piccolo dyson pieno di polvere.

2026-01-18 • via Nuitee