Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent amenities
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
7.6
The cleanliness of the room was not perfect. Hair was found in the shower.
Service
9.98
Staff were friendly, provided attentive service, and offered help beyond regular duties.
Location
9.61
Convenient location near the train station and easy access to local attractions.
Room Quality
8.56
Some parts of the room looked tired and in need of updates.
Amenities
9.59
Excellent amenities including a spa and shuttle service.
Value for Money
9.05
Good value considering the level of service and amenities.
Food and Beverage
9.6
Room service was prompt and food quality was great.
Overall Experience
9.57
Overall a very pleasant stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:19

Property Description

Luxurious Accommodation in the Heart of Milan

Designer Rooms and Spa: Indulge in luxury with Italian design furniture, floor-to-ceiling windows, and Trussardi toiletries in every room. Relax at the 1000-m² Shiseido spa or dine at the rooftop restaurant.

Versatile Conference Facilities: Host successful events in our conference center accommodating up to 430 people. The La Cupola Rooms offer a stylish setting for private events and meetings.

Gastronomic Delights and Convenience: Start your day with a delicious breakfast buffet at Terrazza Gallia. Enjoy lunch, dinner, and cocktails at the terrace restaurant and lounge bar. With easy access to transport links, explore Milan effortlessly.

Book your stay at Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan for an unforgettable luxury experience in the fashion capital.

Important information:

Please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIN

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 50 per day.

Location

Property Video

Guest Reviews

9.2
Based on 917 reviews
Cleanliness: 7.6
Service: 9.98
Location: 9.61
Room Quality: 8.56
Amenities: 9.59
Value for Money: 9.05
Food and Beverage: 9.6
Overall Experience: 9.57
A
Anis • couple • pt
1
Horrible stay.
Pros:

Horrible check in experience. We did not feel welcome at all.

Cons:

We didn’t like the room, it was not fitting for the occasion.

2026-04-17 • via Nuitee
G
giancarlo • couple • it
9
2026-04-17 • via Nuitee
C
Claudine • extended_group • us
8
The hotel is lovely with an incredible staff.
Pros:

I have stayed at the hotel three times and love the hotel and the staff.

Cons:

The rooms need a little updating and the carpets need to be replaced.

2026-04-14 • via Nuitee
M
Mouhamet • couple • fr
10
2026-04-14 • via Nuitee
E
Emil • couple • ch
8
2026-04-12 • via Nuitee
C
ccw999 • Friends getaway • Santa Barbara, California
10
Worth the splurge - its a great hotel.
Pros:

The Gallia is a beautiful hotel, but what was really wonderful was the service. Everyone we came in contact with, from the reception, to the servers in the restaurant, to the housekeepers, were friendly, professional and welcoming. This is not an inexpensive hotel, but the rooms are a good size and well furnished. The food quality is excellent. We had the breakfast buffet in our rate, which is the way to go. We also ate at the bar restaurant and the food was very good. The location is right across from the Centrale train station, making transportation via train to Malpensa very easy.

2026-04-11 • via Tripadvisor
G
gianmarco • couple • it
7
Pros:

Posizione e ristorante

Cons:

Mi aspettavo qualcosa in più dalla Spa

2026-04-07 • via Nuitee
X
Xinrun • family_with_children • it
10
2026-04-06 • via Nuitee
M
Morleydotes1 • Family
10
Oh, how they spoiled us! :)
Pros:

Our stay was spectacular….and it started even before we left. A few days before I received a phone call from Antonella asking how she can make my stay special. I told her we were going to visit my daughter, who is studying in Milan and will be celebrating her 21st birthday, she said she would handle it….and she did…..Let’s start from the first day.
We arrived to the hotel at around noon. Our room was ready, but I asked if there might be an upgrade and Edoardo (who was just the most amazing person) found us a “nice” upgrade but said it would not be ready for a couple of hours, but promised it would be worth the wait…..and it was! We stayed in Suite 521 and it was beautiful. Guest bathroom, dining area, living room, huge tub and separate shower, and very nice bedroom. The suite was very well appointed including plush robes and slippers, a mini fridge and a Nespresso machine with 6 pods plus lots of delicious water (no plastic). The room also had a beautiful balcony with a gorgeous view. The bed was as comfortable as a bed could be and the room was very quiet! A great nights sleep!
In the morning we went to breakfast…..I don’t know that I can really call it breakfast, or a buffet, because that really is not accurate. First of all, the variety was very impressive! The amount (and quality) of food that was available was impressive. From pistachio cream filled croissants to every cured meat you can imagine to caviar to some kind of buffalo milk cream dessert (that was delicious)….and it did not end there. Perfectly round and cooked fried eggs, pork and chicken sausage, tofu (not usually a fan, but again, this was no ordinary tofu, it must have been some kind of magic). If you wanted more, no problem, order an omelette….it was made a little differently. Delicious, but it was completely sealed, almost like an egg burrito….very nice touch. The french toast was another winner, and of course, how can you go wrong with Nutella pancakes?? Thank God we walked a lot, otherwise, I would have gained a ton. With that said, I should also note that the cappuccino were out of this world. I had two every morning. :) Daniel was the most amazing server….more on the staff at the end.
The hotel is across from the train station, which made it very easy to travel. Ubers and taxis were plentiful (take an Uber, taxi drivers were hit/miss with some not resetting their meters and trying to rip us off). The hotel also has free shuttle to the Duomo, which we used a lot. You have to reserve it, but we never had a problem.
As much as we enjoyed all the amenities and lavishness, what was most impressive was the commitment to service, not only by the superstars (Edoardo, Antonella and Daniel), but by all the staff. They were all so engaging and friendly and knew us by name. THEY created an amazing atmosphere. I should also note that we had put a lot of euor’s in the safe the first day and forgot to lock it, and nothing was touched. Being from NY, we tend to be cautious and would prefer not to leave anything to temptation, but we never felt unsafe, nor did we feel that anyone of the staff would take advantage of us. Quite the opposite, I feel like they always looked out for us. It was so great, that we ended up canceling a reservation to what had been a higher rated hotel so that we could continue our stay here, and again, Edoardo saved the day and made it all happen and Antonella did her magic as well. I can’t imagine anyone not giving this property an EASY 5 star review. We travel all over and stay at all kinds of properties and I think this has been the best all around for a cosmopolitan stay. I can’t recommend the Excelsior Hotel Gallia enough.

2026-04-03 • via Tripadvisor
D
Dorritt • solo_traveller • gb
7
Convenient,location but not good value for money.
Pros:

Good location near Central Station. Wonderful staff. Great breakfast. Shuttle to La Scala.

Cons:

The cost was much too high for what was really a 4 star hotel

2026-04-01 • via Nuitee
M
Monica • couple • it
10
Fantastica esperienza
Pros:

Tutto

2026-03-30 • via Nuitee
Z
Zoc • extended_group • it
9
2026-03-26 • via Nuitee
G
Gary • couple • gb
9
2026-03-24 • via Nuitee
R
Ruud • couple • ch
9
Great stay
Pros:

Excellent location and great staff. Easy parking on site and very nice roof bar.

Cons:

Shower could be better.. Think restaurant should serve Italian cuisine and keep it simple...

2026-03-22 • via Nuitee
A
Alessia • couple • it
9
2026-03-18 • via Nuitee
A
Alessia • couple • it
9
2026-03-18 • via Nuitee
M
Massimiliano • couple • it
10
2026-03-12 • via Nuitee
M
Massimiliano • couple • it
10
2026-03-12 • via Nuitee
J
Jakob • solo_traveller • dk
9
2026-03-11 • via Nuitee
R
Rocco • couple • ch
9
2026-03-10 • via Nuitee