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Facilities
Property facilities
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Grocery deliveries
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Allergy-free room
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Kid meals
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Outdoor furniture
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Fruits
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Key card access
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Broadcast Live sport events
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Happy hour
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Bingo
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ATM/banking
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Shopping on site
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby outdoor pool
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Golfing on site
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Tennis lessons on site
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Art gallery on site
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Wine release events
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Reception hall
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Exercise/lap pool
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Swimming nearby
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Bicycle-friendly property
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Waterfront Location
The Sheraton Waterside is Norfolk's exclusive waterfront hotel, providing guests with stunning views and easy access to Waterside Marketplace.
Luxurious Accommodations
Indulge in the comfort of our fresh guestrooms featuring Sheraton Sweet Sleeper beds and premium bedding for a restful night's sleep.
Convenient Amenities
Stay active in our complimentary fitness center, shop for unique gifts at the on-site store, and take advantage of our attentive concierge service for a seamless stay.
Experience the best of Norfolk at Sheraton Waterside. Book your stay now!
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 15 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Public parking is possible on site (reservation is not needed) and costs USD 35 per day.
Location
Guest Reviews
This YOUNG transportation I'm the driver and Jermaine,Mark these are great and awesome guys, communication in teamwork moving vehicles around and getting things organized making easy and fast to move vehicles
Hotel was amazing and service was great. Mr.SEKOU in valet was very attentive and took real good care of us. TOP TIER SERVICES.
Mark in Valet was great! Helped me with the luggage and all. I’d prefer valet here over the self park
Demote was extremely helpful and helped put my bags away!
Paul in valet made my stay memorable by reminding me that there are still good people that give great customer service!
Sky in valet attendant was excellent!
We came to the hotel for lunch and Lauren in valet was just so kind to us.
Valet was excellent this morning. Sky had my car ready before I even came downstairs. Great Service!!!
Sky in valet was wonderful! She quickly got our car and was helpful with luggage and anything else we needed.
Sky in valet was very helpful by bringing our car to the front so we could retrieve items.
Lauren from Valet was awesome. Very attentive and kind.
Isaac in valet had my car ready! The entire valet staff did a great job!
Was incredibly helpful and kind ! His name Jermaine
Sekou in valet was very helpful. I needed my glasses and he went to the garage ro retrieve my glasses for me. He was very helpful.
Mr. Dermott was really helpful to me from the beginning till I checked in the room. He has made my trip and first impression memorable.
Such people should be rewarded. He was sensitive to the need.
Very pleasant and easy to valet with app. Car always ready when needed
Jermaine, the valet was the best!!
Had a wonderful time, very accommodating and helpful. Thank you to Charlotte and Jermaine and all the front desk and restaurant staff for being so kind!
Germaine was great! He stored my friends bags and was super friendly and helpful.
Jermaine was excellent and very helpful. He stored my luggage and took extra care of my vehicle. Lauren was also phenomenal.
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