Sydney Central Hotel managed by The Ascott Limited

Hotels
9.8 (7677 reviews)
169-179 Thomas Street , Sydney , au
+61 2 9281 6888

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean rooms
Value for money
Cons:
Bed too soft
Pool area looking dated
Lift wait times during peak hours

Categories

Cleanliness
9.68
Many reviews praised the cleanliness of the rooms.
Service
10
Staff were consistently noted as friendly and accommodating.
Location
10
Location was frequently mentioned as a major highlight.
Room Quality
9.68
Rooms were generally described as clean and comfortable.
Amenities
9.68
Amenities like the pool and breakfast were well-received, though some commented on the pool area being dated.
Value for Money
9.68
General consensus on good value during peak season.
Food and Beverage
9.68
Breakfast received high praise, with some minor critiques on coffee.
Overall Experience
10
Overall experience hailed as excellent with numerous recommendations to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:27

Property Description

Convenient Location in Sydney CBD
Novotel Sydney Central is ideally situated in the heart of Sydney's Central Business District, offering easy access to ICC Sydney and Darling Harbour.

Modern Rooms with Essential Amenities
Each room at Novotel Sydney Central features a flat-screen TV, desk, refrigerator, and tea/coffee making facilities. Guests can also enjoy the convenience of an en suite bathroom with complimentary toiletries provided.

Dining Excellence at Thomas St. Kitchen & Bar
Experience the charm of the heritage-listed Thomas St. Kitchen & Bar, where guests can indulge in contemporary Australian cuisine and fresh seafood. Open every day, this restaurant is a delightful culinary destination for breakfast, lunch, and dinner.

Book your stay at Novotel Sydney Central now for a memorable and convenient experience in the heart of Sydney!

Important information:

Please note, there is a 1.5% credit card surcharge when using Mastercard and Visa through debit/credit transactions, and a 2.2% surcharge when using American Express. No surcharge is applicable when using EFTPOS.

From the 1st of October 2026, there will be no credit card surcharge as per The Reserve Bank of Australia.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Guest Reviews

9.8
Based on 7677 reviews
Cleanliness: 9.68
Service: 10
Location: 10
Room Quality: 9.68
Amenities: 9.68
Value for Money: 9.68
Food and Beverage: 9.68
Overall Experience: 10
J
Janet • solo_traveller • au
9
ENJOYABLE
Pros:

It is handy to all city venues. Only problem we found were the steps at the front for elderly people getting our ports up and down the steps unaided.
The breakfast was value for money.

Cons:

N/A

2026-09-12 • via Nuitee
J
Jennifer • solo_traveller • au
8
Pros:

Great location close to Central Station, China Town and cafes, amazing food and supermarket just 2 mins walk

Extra comfy beds

2026-09-12 • via Nuitee
M
Mariah • couple • au
10
Comfortable and great location
Pros:

The staff are fantastic

Cons:

Nil

2026-09-12 • via Nuitee
J
Jhonatan • solo_traveller • cz
10
Astonishing stay
Pros:

The breakfast was spectacular. The room was big and very comfy. The personnel was very kind. The location was perfect.

2026-09-12 • via Nuitee
C
Carmen • couple • nz
7
Pros:

Great location

Cons:

Rooms were tired

2026-09-12 • via Nuitee
J
Josephine • couple • au
7
Very clean but a bit outdated
Pros:

Very clean with good staff and amazing location. Gave us a nice little gift for my husband’s birthday!

Cons:

The tv is very old and small no Netflix or other streaming sites and kinda feels pointless. No toiletries provided make sure to bring your own. The pool was closed and you had to go to another hotel - just didn’t feel worth it

2026-09-12 • via Nuitee
N
Natalia • solo_traveller • ua
9
2026-09-12 • via Nuitee
T
Tracey • couple • au
9
2026-09-12 • via Nuitee
Y
YOSHIKO • couple • jp
8
上記の点を除けば他は最高でした。
Pros:

どこに行くのもアクセスがとても良いです。

Cons:

床とシャワー室の清掃が良くなかった。

2026-09-11 • via Nuitee
W
Wolter • solo_traveller • nl
9
Pros:

Netheid en stille kamer. Goede bedden

Cons:

Douche. Te laag en te weinig waterdruk

2026-09-11 • via Nuitee
B
bollella • extended_group • it
7
2026-09-11 • via Nuitee
B
Bernadette • couple • au
10
Pros:

Location is excellent, room is big, staff are helpful

2026-09-11 • via Nuitee
S
Scott • solo_traveller • au
10
2026-09-11 • via Nuitee
M
Mattia • solo_traveller • gb
9
Pros:

Spacious room and comfortable bed. Really convenient location. Breakfast was also really good.

Cons:

We had some issues with the aircon but it was promptly resolved.

2026-09-10 • via Nuitee
M
Madigibuli • couple • au
8
2026-09-10 • via Nuitee
N
NAM JIN • family_with_children • kr
8
2026-09-09 • via Nuitee
C
Craig • solo_traveller • au
8
Excellent Hotel with great location and helpful happy staff
2026-09-09 • via Nuitee
M
Matthias • family_with_children • de
8
2026-09-09 • via Nuitee
M
miguel angel • solo_traveller • us
8
Good
Pros:

A great hotel near Chinatown

Cons:

No swimming and the gym is limited.

2026-09-09 • via Nuitee
R
Razif • couple • my
9
2026-09-08 • via Nuitee