Sydney Central Hotel managed by The Ascott Limited

Hotels
9.8 (7605 reviews)
169-179 Thomas Street , Sydney , au
+61 2 9281 6888

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean rooms
Value for money
Cons:
Bed too soft
Pool area looking dated
Lift wait times during peak hours

Categories

Cleanliness
9.68
Many reviews praised the cleanliness of the rooms.
Service
10
Staff were consistently noted as friendly and accommodating.
Location
10
Location was frequently mentioned as a major highlight.
Room Quality
9.68
Rooms were generally described as clean and comfortable.
Amenities
9.68
Amenities like the pool and breakfast were well-received, though some commented on the pool area being dated.
Value for Money
9.68
General consensus on good value during peak season.
Food and Beverage
9.68
Breakfast received high praise, with some minor critiques on coffee.
Overall Experience
10
Overall experience hailed as excellent with numerous recommendations to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:27

Property Description

Convenient Location in Sydney CBD
Novotel Sydney Central is ideally situated in the heart of Sydney's Central Business District, offering easy access to ICC Sydney and Darling Harbour.

Modern Rooms with Essential Amenities
Each room at Novotel Sydney Central features a flat-screen TV, desk, refrigerator, and tea/coffee making facilities. Guests can also enjoy the convenience of an en suite bathroom with complimentary toiletries provided.

Dining Excellence at Thomas St. Kitchen & Bar
Experience the charm of the heritage-listed Thomas St. Kitchen & Bar, where guests can indulge in contemporary Australian cuisine and fresh seafood. Open every day, this restaurant is a delightful culinary destination for breakfast, lunch, and dinner.

Book your stay at Novotel Sydney Central now for a memorable and convenient experience in the heart of Sydney!

Important information:

Please note, there is a 1.5% credit card surcharge when using Mastercard and Visa through debit/credit transactions, and a 2.2% surcharge when using American Express. No surcharge is applicable when using EFTPOS.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Guest Reviews

9.8
Based on 7605 reviews
Cleanliness: 9.68
Service: 10
Location: 10
Room Quality: 9.68
Amenities: 9.68
Value for Money: 9.68
Food and Beverage: 9.68
Overall Experience: 10
M
Margaret • couple • nz
10
Good value for money spent
Pros:

Clean comfortable friendly

2026-08-22 • via Nuitee
R
Ruth Griffin • solo_traveller • au
9
Pros:

Perfect location & easy access to transport

2026-08-22 • via Nuitee
V
Vasu • solo_traveller • ae
9
2026-08-22 • via Nuitee
S
samantha • solo_traveller • au
10
2026-08-22 • via Nuitee
I
IChun • solo_traveller • tw
8
2026-08-21 • via Nuitee
L
Lyn • family_with_children • au
9
2026-08-21 • via Nuitee
B
Ben • solo_traveller • au
10
2026-08-21 • via Nuitee
S
Safdar • solo_traveller • ke
9
2026-08-21 • via Nuitee
G
Gabi • family_with_children • ro
9
pentru o escapada de 3 zile a fost foarte bine
Pros:

mic dejun foarte bun. locatia buna

Cons:

zona nu este cea mai frumoasa si curata dar sigura

2026-08-21 • via Nuitee
A
Anita • solo_traveller • au
10
Pros:

Nice room, clean
Good location for attractions and train station
Nice patio ( door actually opened this time)

Cons:

Could do with more tea and coffee 2 packets are not really enough!!!. Maybe have some hot chocolate and sweeteners in the room too.

2026-08-21 • via Nuitee
J
Janine • solo_traveller • au
7
2026-08-20 • via Nuitee
F
Faraj • couple • aw
3
Pros:

Excellent service.

Cons:

Bathroom he is not very well clean. you know

2026-08-19 • via Nuitee
S
Solonyezny • couple • ar
10
2026-08-19 • via Nuitee
Y
Yasmin • couple • au
10
2026-08-19 • via Nuitee
M
Michelle • family_with_children • au
8
2026-08-19 • via Nuitee
S
Sharon • family_with_children • au
10
Perfect location to see the sights of Sydney
Pros:

The location was perfect. Close to shops, theatre and public transport within walking distance to get to the harbour.

Cons:

We didn’t like the shower being over the bath. Being a bit older this was a bit of a concern. I didn’t realise when booking.

2026-08-19 • via Nuitee
M
Melanie • couple • au
6
Very central hotel, spacious room but room cleaning was a bit inconsistent.
Pros:

The location was very central, room was spacious and had a water station downstairs to fill up bottles.

Cons:

Room cleaning was inconsistent, some days they cleaned some days they didn’t. Did not refill body wash dispenser and we ran out on our first night.

2026-08-18 • via Nuitee
E
Euta • extended_group • au
7
2026-08-18 • via Nuitee
H
hsungu • solo_traveller • au
7
Pros:

Staff were great and the location is convenient

Cons:

Constant noise plus extra water pump noise. Hot water supply was poor.

2026-08-18 • via Nuitee
M
Mark • solo_traveller • au
8
2026-08-18 • via Nuitee