Sandman Hotel Revelstoke

Hotels
•
Sandman Hotel Group
6.9 (1570 reviews)
1901 Laforme Boulevard , Revelstoke , CA
+1 250-837-5271

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Comfortable beds
Cons:
Rude staff
Filthy rooms
No hot water

Categories

Cleanliness
5.86
Several guests mentioned issues with cleanliness and maintenance, including filthy conditions and bugs.
Service
5.83
Some guests reported rude staff and indifference to issues raised, impacting overall satisfaction.
Location
8.87
Consistently praised as very handy and well-located near cafes and other amenities.
Room Quality
7.32
Rooms varied in condition; some were comfortable but others had issues like old, gross carpet.
Amenities
6.85
Basic amenities were noted with limited kitchen accessories and no included breakfast.
Value for Money
7.31
Reasonable price for the value offered, but expectations should be managed based on the review sentiment.
Food and Beverage
6.36
Breakfast was deemed very simple; not all guests were satisfied with the food options.
Overall Experience
6.83
Mixed feedback considering positive aspects like location, but serious complaints about the service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:47

Property Description

Convenient Location near National Park

Relaxing Indoor Pools and Pet-Friendly Rooms

On-Site Dining with 24-Hour Room Service

Book now to experience the perfect blend of comfort and convenience at Sandman Hotel Revelstoke.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YLW

Location

Guest Reviews

6.9
Based on 1570 reviews
Cleanliness: 5.86
Service: 5.83
Location: 8.87
Room Quality: 7.32
Amenities: 6.85
Value for Money: 7.31
Food and Beverage: 6.36
Overall Experience: 6.83
Z
Zeke • extended_group • ca
10
2026-10-24 • via Nuitee
C
Courtney • couple • ca
5
2026-10-23 • via Nuitee
O
Octavia • couple • us
8
Dated rooms, but the location cannot be beat
Pros:

This hotel is very well located in the northern end of Revelstoke. Check in was smooth although it did take longer than expected. We appreciated the room being close to the courtyard and parking. The beds were comfortable and the bathroom was clean (see below for more)

Cons:

We didn't know that the remote control for the TV was missing and we couldn't turn the tv off. That first night, the green glow of the TV kept us up. However, they fixed the problem right away. When we got back to the room that afternoon, two remotes were sitting there side by side. The toilet was slow to flush when we got there. By the end of the day, it was no longer flushing. We called it in, and almost immediately, a nice young man came by with a plunger and fixed the problem.

2026-10-16 • via Nuitee
B
Belinda • family_with_children • ca
10
Our dogs were comfortable and happy so were we
Pros:

Good access

2026-10-15 • via Nuitee
S
SimonePerego • family_with_children • it
4
Pros:

The staff were very helpful and accomodating

Cons:

We have an issue with the bathroom in our room, which was promply resolved by the staff. There were alao several bugs in the room. We requested a refund, which the staff kindly agreed to provide

2026-10-14 • via Nuitee
L
Lisa • family_with_children • ca
1
Pros:

Location was great, front desk staff was friendly

Cons:

Moved three times due to dirty washrooms in rooms. Lots of hair left behind in tubs and sink

2026-10-12 • via Nuitee
K
Kari • couple • ca
10
2026-10-10 • via Nuitee
C
cheryl • solo_traveller • au
9
2026-10-08 • via Nuitee
D
Dhawan • solo_traveller • ca
8
2026-10-08 • via Nuitee
V
Vindhya • family_with_children • ca
7
2026-10-08 • via Nuitee
E
Ed • couple • ca
7
Won’t be staying there sgain
Pros:

There was none

Cons:

Place was old

2026-10-07 • via Nuitee
R
Russ • extended_group • ca
7
Pros:

Clean bed

2026-10-07 • via Nuitee
D
Debbie • solo_traveller • ca
10
2026-09-19 • via Nuitee
W
Wilhelmina • couple • ca
10
Pros:

Quiet place , clean and friendly staff.

Cons:

Close to place we want to visit.

2026-09-19 • via Nuitee
A
Arlene • family_with_children • ca
3
2026-09-19 • via Nuitee
I
Ian • solo_traveller • au
5
Dark and a bit dismal.
Pros:

Not a great deal but the bed was comfortable and the room was reasonably clean.

Cons:

Dark and dismal. The view from the window was the worst I've seen for a long time.

2026-09-19 • via Nuitee
M
Michal • solo_traveller • cz
10
2026-09-17 • via Nuitee
D
Dylan • couple • ca
8
Was great, bathroom was a bit gross
Pros:

Customer service

Cons:

Black stains between bathroom tiles

2026-09-14 • via Nuitee
A
Armin • solo_traveller • de
7
Pros:

Das Personal war sehr nett.

Cons:

Bri der Toilettenspülung lief das Wasser durchgehend. Wir haben der Rezeption Bescheid gegeben. Es kam jemand während wir nicht da waren. Reparatur war mangelhaft und überall schwarze Flecken hinterlassen.
Mein Mann hat dann den Schaden selbst behoben und die Spülung repariert.

2026-09-14 • via Nuitee
R
Robin • solo_traveller • ca
6
Pros:

The location was great, and the staff were very helpful, welcoming, and friendly throughout our stay.

Cons:

Unfortunately, the cleanliness of our room was disappointing. We had to move the nightstand to access an outlet and found old liquor bottles and garbage behind it, as well as garbage behind the bed. It made us question how thoroughly the room had been cleaned before our arrival.
The pool in the Selkirk building was also closed for maintenance, so we had to walk over to the main building to use the pool. It was extremely busy, which was a little inconvenient. I completely understand that it was a busy time of year and that maintenance happens, but having only one pool available made it quite crowded. Also the AC units don't really do much to cool down the rooms.
Overall, the location and staff were great, but the cleanliness of the room was definitely the biggest disappointment and could use improvement.

2026-09-14 • via Nuitee