Motel 6-Gatlinburg, TN - Smoky Mountains

Hotels
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Motel6
7.2 (1232 reviews)
309 Ownby Street , Gatlinburg , us

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Children allowed
Pets allowed

Facilities

Air conditioning
Swimming pool
Pets allowed
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Front desk (limited hours)
Free wired internet
Snack bar/deli
Golfing on site
See all facilities

Review Highlights

Pros:
Clean rooms
Excellent location
Friendly and helpful staff
Cons:
Bed comfort issues
Bugs in some rooms
Inadequate amenities

Categories

Cleanliness
7.13
Several mentions of cleanliness being good, but some complaints about bugs and room issues.
Service
8.6
Positive comments about staff being friendly and helpful.
Location
8.64
Strongly positive sentiments regarding the location being convenient and close to attractions.
Room Quality
6.59
Some complaints about bed comfort, bugs, and other room issues.
Amenities
7.12
Mixed feedback with some reviews mentioning missing items like coffee pots and poor water drainage.
Value for Money
7.08
Price mentioned as reasonable, but some felt it was overpriced given the room issues.
Food and Beverage
5.13
Negative sentiment due to absence of breakfast service.
Overall Experience
7.3
Overall reviews indicate a balanced experience with notable complaints but positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 21:29

Property Description

Convenient Location near Great Smoky Mountains National Park

This Gatlinburg, Tennessee motel is the perfect base for exploring the Great Smoky Mountains National Park, just a 4-minute drive away.

Comfortable Rooms with Essential Amenities

Each room at this Gatlinburg motel offers cable TV, a desk, microwave, and small refrigerator for a comfortable stay.

Pet-Friendly Accommodation with 24-Hour Front Desk

Guests can enjoy the convenience of a 24-hour front desk, free parking, and pet-friendly rooms at this Gatlinburg Motel 6.

Experience the beauty of Gatlinburg and book your stay at this convenient and pet-friendly motel today!

Important information:

Please note that all guests over the age of 18 must present a government-issued identification at check-in.

Please note the pool is opened seasonally from Memorial Day to Labor Day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.2
Based on 1232 reviews
Cleanliness: 7.13
Service: 8.6
Location: 8.64
Room Quality: 6.59
Amenities: 7.12
Value for Money: 7.08
Food and Beverage: 5.13
Overall Experience: 7.3
M
Mary • family_with_children • us
8
Great value
Pros:

The room was very clean, nice bathroom. Great staff very helpful and friendly

Cons:

The bed was very hard

2026-04-07 • via Nuitee
M
Mosburg • family_with_children • us
9
Bang for your buck!
Pros:

Close to everything we wanted. We were able to bring our fur babies. Staff was 100%, friendly helpful and smiling.

Cons:

Large tub in our king suite broken and unusable. Ice machine broke had to go to front desk every time with a cheap plastic bucket that has no insulation.

2026-04-07 • via Nuitee
J
Jose • couple • us
3
My stay was below expectations due to maintenance issues, uncomfortable bedding, and a smaller-than-advertised room.”
Pros:

I liked that the hotel is close to everything and that they don’t charge for dogs. However, the shower nozzle was broken and I burned my back pretty badly. The bed is extremely hard, and I couldn’t sleep well at all. The room is also much smaller than advertised. I would not recommend this place.

Cons:

The price was to expensive, not like it shows in the advertisement, room small and the bathroom nozzle is broken I burn my hack really bad with the extremely HOT WATER M! Bed was very hard nearly had some sleep.

2026-04-06 • via Nuitee
B
bobbie • solo_traveller • us
9
We only stayed three nights four days and it was perfect. Thank you.
Pros:

It was in a great location, cause we wasn’t right on top of everything and our trolley ran right in front of our hotel. It was wonderful.

Cons:

It was fine we enjoyed our

2026-04-06 • via Nuitee
K
Katelynn • extended_group • us
7
2026-04-05 • via Nuitee
B
Boosted410 • family_with_children • us
1
No.
Pros:

Location

Cons:

Cochroaches everywhere. Not like 1 or 2. Like a lot.

2026-04-05 • via Nuitee
M
Martynski • family_with_children • us
7
Pros:

There was a fridge & microwave, it was clean, mostly quiet & close to everything. We especially enjoyed the dog area. Most of all . . . the first time ever, the light actually was left on for us. We stay at Motel 6 a lot, but the light has never been left on before.

2026-04-04 • via Nuitee
C
Cyndi • couple • us
3
You get what you pay for
Cons:

It seemed scary

2026-04-04 • via Nuitee
R
Rick • couple • us
8
Stay here for one night on our way to Myrtle Beach. I’ve stayed here a few times clean rooms affordable close to all the
Pros:

This property is close to all the attractions. Dogs stay for free.

Cons:

Nothing

2026-03-31 • via Nuitee
H
HAROLD • extended_group • us
5
Would not recommend
Pros:

location

Cons:

room smelled like dog urine had to use our body spray still did not take care of odor dog scratching off paint and wood at door then could not sleep for dogs barking in other rooms, Will not be back and will not recommend

2026-03-30 • via Nuitee
K
Kelly • family_with_children • us
6
Okay besides the maid walking in unannounced
Pros:

Close location

Cons:

Roaches and a maid just walked in when we were sleeping and didn’t knock!!

2026-03-30 • via Nuitee
N
Natasha • couple • us
5
Thankful it was only for one night.
Pros:

The jacuzzi and location.

Cons:

The bed was horrendous, you feel every single spring in it. Better off sleeping on the floor. The tv also didn’t work, it was antenna channels and nothing would work longer than a few minutes.

2026-03-29 • via Nuitee
D
Deborah • solo_traveller • us
9
Nice location, quite, walking distance from town
Pros:

The location to town, no car needed.

2026-03-28 • via Nuitee
A
Amy • couple • us
6
Pros:

That there was no pet fee

Cons:

The thing I didn’t like is that I tried to ask the front desk person if there’s anyway he could move me downstairs and he did not. I have a disability with my leg and it was very hard for me to get up and down on the stairs, the stairs were very scary. It looked like the stairs. What about the cave in cause they looked rusted

2026-03-27 • via Nuitee
S
Scottie • couple • us
1
Horrible. Roaches everywhere. Bed must have been 20 years old. Took forever to get hot water
Pros:

Nothing

Cons:

Bed, room staff

2026-03-23 • via Nuitee
T
Tina • couple • us
8
Had a 3 day get away with my daughter, we were close to town activities to drive but not to walk to. Would stay again..
Pros:

We were very close to town.

Cons:

The sink leaked and we didn’t have hot water , we reported to the staff and someone was there next day to fix it, it still leaked but not as bad, the water did eventually get warm ( still had to keep the ice pail under the sink). Room 261

2026-03-22 • via Nuitee
B
Barnes • couple • us
7
Not bad
Pros:

Close to bus. Friendly staff. No frills motel.

2026-03-22 • via Nuitee
D
Del Pino • solo_traveller • us
1
2026-03-21 • via Nuitee
V
Vanessa • solo_traveller • us
10
2026-03-19 • via Nuitee
L
Linda • family_with_children • us
8
Pros:

Quiet

Cons:

Beds uncomfortable

2026-03-19 • via Nuitee