Motel 6-Gatlinburg, TN - Smoky Mountains

Hotels
Motel6
7.2 (1308 reviews)
309 Ownby Street , Gatlinburg , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Air conditioning
Swimming pool
24-hour front desk
Heating
Pets allowed
Golf course
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean rooms
Excellent location
Friendly and helpful staff
Cons:
Bed comfort issues
Bugs in some rooms
Inadequate amenities

Categories

Cleanliness
7.13
Several mentions of cleanliness being good, but some complaints about bugs and room issues.
Service
8.6
Positive comments about staff being friendly and helpful.
Location
8.64
Strongly positive sentiments regarding the location being convenient and close to attractions.
Room Quality
6.59
Some complaints about bed comfort, bugs, and other room issues.
Amenities
7.12
Mixed feedback with some reviews mentioning missing items like coffee pots and poor water drainage.
Value for Money
7.08
Price mentioned as reasonable, but some felt it was overpriced given the room issues.
Food and Beverage
5.13
Negative sentiment due to absence of breakfast service.
Overall Experience
7.3
Overall reviews indicate a balanced experience with notable complaints but positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 21:29

Property Description

Convenient Location near Great Smoky Mountains National Park

This Gatlinburg, Tennessee motel is the perfect base for exploring the Great Smoky Mountains National Park, just a 4-minute drive away.

Comfortable Rooms with Essential Amenities

Each room at this Gatlinburg motel offers cable TV, a desk, microwave, and small refrigerator for a comfortable stay.

Pet-Friendly Accommodation with 24-Hour Front Desk

Guests can enjoy the convenience of a 24-hour front desk, free parking, and pet-friendly rooms at this Gatlinburg Motel 6.

Experience the beauty of Gatlinburg and book your stay at this convenient and pet-friendly motel today!

Important information:

Please note that all guests over the age of 18 must present a government-issued identification at check-in.

Please note the pool is opened seasonally from Memorial Day to Labor Day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.2
Based on 1308 reviews
Cleanliness: 7.13
Service: 8.6
Location: 8.64
Room Quality: 6.59
Amenities: 7.12
Value for Money: 7.08
Food and Beverage: 5.13
Overall Experience: 7.3
N
Niki couple us
5
The craftsmanship of the recent renovations and repair work is cheap unprofessional
Pros:

The staff was wonderful

Cons:

The cheapness of the room no hot water faucets fell iff wall no toilet paper holder door locks no good gad to change rooms

2026-07-23 via Nuitee
R
Robert solo_traveller us
8
Pros:

Room was nice

Cons:

Room was on second floor

2026-07-22 via Nuitee
P
Penny couple us
3
Don’t plan on coming back.
Pros:

The location was good, not in town but close enough to walk to town

Cons:

The room that was reserved was not what we got. A lot of construction going on near our room. There seemed to be a lot of unsavory people hanging around. Someone was sleeping in walkway. The room we were given had a half inch gap by side of door and a one inch gap at the bottom. Exterior could have been cleaner.

2026-07-20 via Nuitee
H
Hayley couple us
1
2026-07-19 via Nuitee
W
Williams solo_traveller us
1
Pros:

Nothing

Cons:

Worst place I've ever seen in 65 years. Trashy people live there. Man sitting outside office drinking beer. Broke down cars in parking lot. Broken windows with plastic on them. Room stunk so bad. Refused to stay there. Would not return my money. Absolutely a shit hole.

2026-07-17 via Nuitee
S
Schameca Brewer solo_traveller us
6
Pros:

I liked the location and the jacuzzi in the room.

Cons:

The rusty stairs

2026-07-16 via Nuitee
C
Coley solo_traveller us
2
2026-07-13 via Nuitee
T
Taylor solo_traveller us
10
2026-07-13 via Nuitee
C
Cheyenne couple us
10
It was amazing good value for what you get
Pros:

Despite how the exterior looks, the interior was amazing, clean and nice, the price was amazing for what you get!

Cons:

I do feel that the pool could’ve been netted out more but otherwise the pool was clean, also pets are allowed there so expect to smell pet urine outside your room, I did watch people’s dogs peeing on the wall’s exterior but that isn’t the fault of the motel but the fault of bad pet owners

2026-07-09 via Nuitee
L
Laura couple us
10
What a great holiday weekend getaway!
Pros:

This is our very favorite place to stay when trying to be located near downtown Gatlinburg….and not break the bank! We love…love…love this pool and the way it is positioned right above the creek providing soft and peaceful sounds of the water!

Cons:

It was a holiday weekend so it was more expensive than usual.

2026-07-09 via Nuitee
A
Ann couple us
8
Pros:

Staff was exceptionally helpful as I forgot my wallet in Florida with my drivers license to check in. The receptionist was able to help us with that and was so kind about the whole ordeal….i can’t thank her enough! Walking distance to the strip with a trolley stop for non walkers. Price is affordable!

2026-07-08 via Nuitee
A
April extended_group us
10
Pros:

Everything was clean and the stuff was friendly and close to strip

Cons:

Nothing everything was good

2026-06-29 via Nuitee
J
Jonnetta family_with_children us
9
2026-06-29 via Nuitee
A
Anthony solo_traveller us
1
Trust me go elsewhere it wasn't worth having your pet stay free.
Pros:

Nothing I got one look at the place and went elsewhere I didn't even cared I already paid.

Cons:

Horrible smells,door hardly locks,flies all over,very sketchy neighborhood don't bring valuables.

2026-06-28 via Nuitee
H
Holly couple us
2
Never again.
Pros:

The lady at the front desk was nice. That’s about the only think good I have to say.

Cons:

Property does not look like pictures. Rooms are outdated and definitely need work. Our shower rod was barely in the wall, outside of property was dirty.

2026-06-28 via Nuitee
M
Mull solo_traveller us
4
Pros:

Price value and location

Cons:

Bed mattress was very uncomfortable. There was barely any hot water in the shower. Guests in room next to us had 2 dogs that barked non stop.

2026-06-26 via Nuitee
B
benjamin solo_traveller us
1
2026-06-22 via Nuitee
J
Johnson solo_traveller us
6
Good for the price, could be better
Pros:

The room was clean and had a TV we could use to watch our shows on while staying. Staff was nice, and we had fresh towels daily.

Cons:

Our room was next to rooms under construction, our toilet was wobbling and not mounted. Contractors were going in and out outside our room during the day.

2026-06-20 via Nuitee
A
Angela couple us
6
Great location but better maintenance could be given to the rooms and outside area. I watched a cleaning lady sweep with
Pros:

The location and the welcome the desk clerk showed us

Cons:

The room was bare . The faucet was falling off and needs better pillows.

Also long term people in 117? Fighting at night and in early morning

2026-06-15 via Nuitee
M
Maria couple us
10
We will be back
Pros:

The location is awesome, we got to see bear everywhere. The staff was amazing. The facility was clean. The price is unmatchable.

Cons:

I really don’t have any complaints

2026-06-11 via Nuitee