Sandman Hotel Lethbridge

Hotels
Sandman Hotel Group
7.3 (1004 reviews)
421 Mayor Magrath Drive , Lethbridge , ca

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Denny's on-site breakfast
Cons:
Cleanliness issues
Inadequate breakfast options
Noise disturbances

Categories

Cleanliness
6.01
Reviews indicated issues with cleanliness, particularly in the bathrooms and overall dated appearance.
Service
8.98
Staff were described as incredible and accommodating, going above and beyond for guests.
Location
8.52
Location was mentioned as great with convenient amenities nearby.
Room Quality
6.97
Rooms varied in comfort, with some guests noting issues like unpleasant smells and uncomfortable beds.
Amenities
6.5
Denny’s on-site was appreciated, but overall amenities, including WiFi and breakfast offerings, were lacking.
Value for Money
7.46
Generally considered good value, though some felt activities like fire alarms disrupted the experience.
Food and Beverage
6.01
Breakfast quality was criticized, with guests noting that coffee and an apple were inadequate.
Overall Experience
7.98
Overall positive experience despite several issues; guests expressed that they enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:58

Property Description

Indulge in Comfort and Convenience

Relax and Recharge: Unwind in the indoor pool or stay active in the modern fitness center for a rejuvenating stay.

Dining Delights: Enjoy 24/7 dining at the on-site Denny’s Restaurant and sip on drinks at Bar One Urban Lounge, with more dining options just steps away.

Explore the Outdoors: Discover nearby attractions like Nikka Yuko Japanese Garden, Henderson Lake Golf Club, and scenic hiking trails along Oldman River.

Experience comfort and convenience at Sandman Hotel Lethbridge. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQL

Location

Guest Reviews

7.3
Based on 1004 reviews
Cleanliness: 6.01
Service: 8.98
Location: 8.52
Room Quality: 6.97
Amenities: 6.5
Value for Money: 7.46
Food and Beverage: 6.01
Overall Experience: 7.98
R
Roger couple ca
9
2026-08-29 via Nuitee
J
Janice solo_traveller gb
6
Won't return to this hotel
Pros:

It was central for what we wanted

Cons:

It was dirty in places I found a large glass lager bottle hid behind the curtain in room and a bottle top in bathroom
Needs a good renovation throughout the hotel

2026-08-24 via Nuitee
H
Hyojin solo_traveller ca
7
Pros:

Super flexible ⁸

Cons:

Passed our room to clean

2026-08-21 via Nuitee
L
Leah family_with_children ca
5
2026-08-20 via Nuitee
M
Michael solo_traveller ca
7
2026-08-17 via Nuitee
G
Gerri couple ca
8
2026-08-14 via Nuitee
W
Wayne couple ca
8
2026-08-13 via Nuitee
L
Leung solo_traveller ca
6
Short stay
Pros:

The staff was friendly

Cons:

The elevators were not reliable (slow and did not always work).
We did not get the WiFi to work. We could not sign in at all.

2026-08-10 via Nuitee
E
Eleanor couple ca
8
2026-08-08 via Nuitee
H
Harmanjot family_with_children ca
1
2026-08-07 via Nuitee
H
Heather solo_traveller ca
8
Needed a good sleep and had it!
Pros:

There was no breakfast. I went to Denny’s and paid

Cons:

Cannot think of anything to improve.

2026-08-07 via Nuitee
C
Cathy solo_traveller ca
6
Pros:

Needs updating

2026-08-06 via Nuitee
J
joanna marie solo_traveller ca
8
2026-08-05 via Nuitee
L
Luc couple ca
9
Good Stay I enjoyed it.
Pros:

Swimming pool

Cons:

Nothing everything was ok

2026-08-05 via Nuitee
J
Jatinder extended_group ca
6
2026-08-05 via Nuitee
H
Humraj family_with_children ca
1
Bad experience
Pros:

Nothing

Cons:

All bad

2026-08-04 via Nuitee
V
Virnith solo_traveller ca
8
Cons:

The shower height is good for 5' tall above that height it would be challenging 😅.

2026-08-04 via Nuitee
M
Manpreet couple ca
10
2026-08-03 via Nuitee
D
Damian couple ca
9
Pros:

Free upgrade. Lots of room.

Cons:

Little outdated

2026-08-03 via Nuitee
D
Dennis solo_traveller ca
5
Mediocre
Pros:

The room was clean - the elevator was dirty as well as the entrance door to the hotel
Good access to Denny Restaurant with great food and service

Cons:

Air conditioning poor
Room key didn’t open the door after staff coded it twice - is it that difficult to ensure the card opens the room door???

2026-08-03 via Nuitee