Country Inn & Suites by Radisson, Niagara Falls, ON

Hotels
•
Country Inn & Suites by Radisson Americas
8.6 (4944 reviews)
5525 Victoria Avenue , Niagara Falls , ca

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Poor breakfast options
Uncomfortable beds
Issues with room quality

Categories

Cleanliness
8.56
Room cleanliness was mentioned positively, but some mentioned the need for better cleaning.
Service
9.53
Staff were frequently noted as friendly and attentive.
Location
9.57
Location was highlighted positively across multiple reviews as being convenient.
Room Quality
8.02
Some rooms were criticized for comfort issues and age.
Amenities
8.55
Amenities were generally well-received but some mentioned pool and common area issues.
Value for Money
8.01
Comments suggest mixed feelings on value, particularly concerning breakfast and room comfort.
Food and Beverage
7.56
Food offerings, especially breakfast, received significant criticism.
Overall Experience
9.03
Despite some issues, many guests reported enjoyable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:04

Property Description

Prime Location near Niagara Falls
Located in the heart of Niagara Falls, Ontario, the Country Inn and Suites offers guests a prime location within walking distance to the famous waterfall.

Modern Amenities and Comfort
Enjoy a comfortable stay with complimentary daily breakfast and free WiFi. The hotel provides modern conveniences to ensure a relaxing experience for all guests.

Relaxing Environment and Leisure Facilities
Unwind in the completely smoke-free environment and take advantage of the 24-hour fitness centre, indoor swimming pool, and the hotel's library for a truly relaxing stay.

Book your stay at the Country Inn and Suites Niagara Falls for a memorable and convenient experience.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 4944 reviews
Cleanliness: 8.56
Service: 9.53
Location: 9.57
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 9.03
H
Helena • family_with_children • ca
10
2026-03-25 • via Nuitee
A
alia • family_with_children • ca
6
2026-03-24 • via Nuitee
O
osei • family_with_children • ca
7
It was good stay for the family
Pros:

It was good breakfast

Cons:

The washroom was not cleaned properly

2026-03-24 • via Nuitee
S
singh • family_with_children • ca
2
Pros:

Location

Cons:

Room was downgraded from king with spa room to queen bed without spa. But money was not refunded.

2026-03-23 • via Nuitee
J
Julius • family_with_children • ca
10
2026-03-22 • via Nuitee
U
Umair Ahmad Khan • family_with_children • ca
9
2026-03-22 • via Nuitee
V
Valerie • family_with_children • ca
10
2026-03-21 • via Nuitee
R
Ren • solo_traveller • ca
7
2026-03-21 • via Nuitee
B
Bill • family_with_children • ca
10
Will definitely stay there again
Pros:

It was very clean and quiet. Staff went above and beyond to accommodate an early check-in. The lady at the desk was extremely friendly and made us feel very welcome.

Cons:

N/a

2026-03-19 • via Nuitee
E
Erin • couple • ca
10
2026-03-19 • via Nuitee
A
Aniket • extended_group • ca
8
Good and comfortable stay.
Pros:

Ease of checking in and out. Great location. Room was good. Blackout curtains were nice.

Cons:

Breakfast could have been better. Parking fee is a but high & the room could use some air freshener in general to remove some stale air.

2026-03-17 • via Nuitee
M
Maria • family_with_children • ca
10
2026-03-14 • via Nuitee
J
Jerry • solo_traveller • ca
7
2026-03-13 • via Nuitee
O
Oliver • family_with_children • gb
9
Definitely recommend the hotel!
Pros:

Breakfast was excellent. Location was a short walk to everywhere you’d want to go. Staff were helpful and friendly, room was big. All you could ask for!

Cons:

Gym wasn’t well equipped

2026-03-12 • via Nuitee
R
ROSEANN • extended_group • ca
6
Cons:

My car got broken into and I have called a few times they say they would call me back

2026-03-11 • via Nuitee
Y
Ying • family_with_children • ca
10
Pros:

Breakfast

2026-03-10 • via Nuitee
S
Simon • family_with_children • ca
7
2026-03-08 • via Nuitee
A
Alexandra • family_with_children • ca
9
Very good overall, better than we had expected for a decent price
Pros:

Walking distance to the Main Street and food options, good breakfast, heated pool and pool area, complementary fresh cookie for the kids, room was clean and comfortable. Overall very good for the price I paid.

2026-03-06 • via Nuitee
W
Wayne • family_with_children • ca
8
Pros:

Great breakfast

Cons:

Bed was very soft

2026-03-06 • via Nuitee
P
Paolo • family_with_children • it
8
2026-03-04 • via Nuitee