Country Inn & Suites by Radisson, Niagara Falls, ON

Hotels
Country Inn & Suites by Radisson Americas
8.6 (4944 reviews)
5525 Victoria Avenue , Niagara Falls , ca

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Poor breakfast options
Uncomfortable beds
Issues with room quality

Categories

Cleanliness
8.56
Room cleanliness was mentioned positively, but some mentioned the need for better cleaning.
Service
9.53
Staff were frequently noted as friendly and attentive.
Location
9.57
Location was highlighted positively across multiple reviews as being convenient.
Room Quality
8.02
Some rooms were criticized for comfort issues and age.
Amenities
8.55
Amenities were generally well-received but some mentioned pool and common area issues.
Value for Money
8.01
Comments suggest mixed feelings on value, particularly concerning breakfast and room comfort.
Food and Beverage
7.56
Food offerings, especially breakfast, received significant criticism.
Overall Experience
9.03
Despite some issues, many guests reported enjoyable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:04

Property Description

Prime Location near Niagara Falls
Located in the heart of Niagara Falls, Ontario, the Country Inn and Suites offers guests a prime location within walking distance to the famous waterfall.

Modern Amenities and Comfort
Enjoy a comfortable stay with complimentary daily breakfast and free WiFi. The hotel provides modern conveniences to ensure a relaxing experience for all guests.

Relaxing Environment and Leisure Facilities
Unwind in the completely smoke-free environment and take advantage of the 24-hour fitness centre, indoor swimming pool, and the hotel's library for a truly relaxing stay.

Book your stay at the Country Inn and Suites Niagara Falls for a memorable and convenient experience.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 4944 reviews
Cleanliness: 8.56
Service: 9.53
Location: 9.57
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 9.03
A
APOSTOLOS family_with_children gr
10
2026-04-17 via Nuitee
K
Kyla couple ca
6
Cons:

The front desk staff was rude and disrespectful

2026-04-16 via Nuitee
M
Ms.Roxane couple us
9
staff very friendly and attentive especial the lady that helped me wipe up my coffee I spilled during breakfast 🥰
Pros:

convenient location

2026-04-16 via Nuitee
L
Lamin family_with_children us
10
2026-04-16 via Nuitee
F
FABRICE family_with_children fr
10
Parfait
Pros:

Très bien placé , personnel sympathique et la piscine agréable après une journée à marcher

2026-04-15 via Nuitee
L
Loganathan couple ca
7
2026-04-14 via Nuitee
O
Osman extended_group ca
8
2026-04-13 via Nuitee
R
Rosa extended_group ca
8
Good location and clean.
Pros:

The breakfast was good. Location and parking were very good. Great staff.

Cons:

The beds were uncomfortable.

2026-04-13 via Nuitee
V
Virginie family_with_children fr
6
2026-04-11 via Nuitee
D
Dawn family_with_children ca
7
Pros:

Close to Clifton hill

2026-04-10 via Nuitee
H
Heather family_with_children us
10
It was great.
Pros:

The location was just right for us. We walked everywhere. We would definitely stay there again

2026-04-07 via Nuitee
B
BARB couple ca
3
Won't be returning
Pros:

Mediocre

Cons:

Everything is extremely old - bed and pillows are not comfortable - bath tub in the middle of the room and entire bathroom area is very odd set up

2026-04-06 via Nuitee
S
SHIELA family_with_children ca
9
Pros:

Clean and close to attraction

2026-04-06 via Nuitee
A
Adithi family_with_children ca
8
2026-04-06 via Nuitee
A
Aurelija family_with_children lt
8
Pros:

The hotel does not offer a direct view of the falls, but its location is excellent. The falls are within easy walking distance, making it very convenient to get there quickly without needing transportation.

The room was clean and tidy, which made the stay comfortable overall. However, the interior feels a bit outdated and could definitely benefit from some renovation and modernization.

Overall, it’s a good option if you value location and convenience.

2026-04-06 via Nuitee
A
Aidan solo_traveller ca
8
2026-04-06 via Nuitee
M
mary couple ca
8
2026-04-03 via Nuitee
R
Renata couple br
10
Uma boa escolha
Pros:

Mt bem localizado! Excelente atendimento dos funcionarios. Quarto amplo. Cama mt confortável. Cafe da manha bom.

2026-04-02 via Nuitee
E
Erin couple ca
10
Awesome!! The staff makes this place amazing
Pros:

Almost everything

Cons:

Could use a tech upgrade

2026-04-02 via Nuitee
P
Priscilla K. family_with_children br
9
2026-03-30 via Nuitee