Country Inn & Suites by Radisson, Niagara Falls, ON

Hotels
•
Country Inn & Suites by Radisson Americas
8.6 (4938 reviews)
5525 Victoria Avenue , Niagara Falls , ca

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Poor breakfast options
Uncomfortable beds
Issues with room quality

Categories

Cleanliness
8.56
Room cleanliness was mentioned positively, but some mentioned the need for better cleaning.
Service
9.53
Staff were frequently noted as friendly and attentive.
Location
9.57
Location was highlighted positively across multiple reviews as being convenient.
Room Quality
8.02
Some rooms were criticized for comfort issues and age.
Amenities
8.55
Amenities were generally well-received but some mentioned pool and common area issues.
Value for Money
8.01
Comments suggest mixed feelings on value, particularly concerning breakfast and room comfort.
Food and Beverage
7.56
Food offerings, especially breakfast, received significant criticism.
Overall Experience
9.03
Despite some issues, many guests reported enjoyable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:04

Property Description

Prime Location near Niagara Falls
Located in the heart of Niagara Falls, Ontario, the Country Inn and Suites offers guests a prime location within walking distance to the famous waterfall.

Modern Amenities and Comfort
Enjoy a comfortable stay with complimentary daily breakfast and free WiFi. The hotel provides modern conveniences to ensure a relaxing experience for all guests.

Relaxing Environment and Leisure Facilities
Unwind in the completely smoke-free environment and take advantage of the 24-hour fitness centre, indoor swimming pool, and the hotel's library for a truly relaxing stay.

Book your stay at the Country Inn and Suites Niagara Falls for a memorable and convenient experience.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 4938 reviews
Cleanliness: 8.56
Service: 9.53
Location: 9.57
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 9.03
T
Tetley • family_with_children • ca
10
We had a wonderful time as a family and can’t wait to return
Pros:

Location was close to the highway and easy to find. Hotel was clean. Kids love the cookies and parents love the coffee. Breakfast was delicious

2026-02-14 • via Nuitee
J
Jayne • couple • ca
10
We stayed in a suite and it was spacious and comfortable. Breakfast was excellent. Staff were friendly and helpful
Pros:

Everything!

Cons:

Sofa bed not very comfortable

2026-02-13 • via Nuitee
S
Sean • family_with_children • ca
8
2026-02-13 • via Nuitee
S
Sean • family_with_children • ca
3
Pros:

Room was clean and spacious

Cons:

Car was broken into. Lost many items.

2026-02-10 • via Nuitee
R
Roxana • couple • ca
8
We enjoyed our stay and felt very much at home.
Pros:

- Staff were kind and provided a generous gift for our stay, as we were celebrating on of our birthdays.
- Building and room we stayed in were very clean.
- Hotel is in close proximity to major attractions and many restaurants.
- Room amenities were in working order.
- Hotel was very quiet during our winter stay, which was relaxing.
- Parking is close to front entrance, which is practical in winter/colder months.

Cons:

- The room we stayed in was slightly outdated, but we noticed there are plans to renovate within the hotel, which is great.
- We stayed in a jacuzzi bath king room. The room was very spacious, but the bath was very small, and tough to fit 2 people in. Add a bigger bath to compliment the space, and you’re good!
- Gym area is small and needs more equipment, especially when there are more guests staying at the hotel.
- TV channels were fuzzy, so signal wasn’t the greatest.

2026-01-29 • via Nuitee
A
Amy • couple • ca
10
Pros:

They have jacuzzi tubs. Staff is friendly. Good location. Good continental breakfast and the hotel is well maintained and clean.

2026-01-29 • via Nuitee
G
Gwen • couple • ca
10
Pros:

clean

2026-01-27 • via Nuitee
A
Amanda • couple • ca
10
Will deff be back!!!
Pros:

Great service!
Clean and great location

Cons:

N/A

2026-01-26 • via Nuitee
J
Jianne • family_with_children • ca
10
2026-01-22 • via Nuitee
S
skumaraggarwalIndia • family_with_children • ca
9
2026-01-20 • via Nuitee
A
ALDWIN • couple • tt
5
Average
Cons:

The breakfast

2026-01-20 • via Nuitee
H
Henderson • family_with_children • tt
9
I loved it.
Pros:

The breakfast was excellent.The location was perfect.

Cons:

We had to ask for toilet paper.It should have been replaced.

2026-01-20 • via Nuitee
P
Philip • couple • us
10
We were very happy with the stay
Pros:

A very nice hotel in a very good location

2026-01-20 • via Nuitee
K
Kyle • couple • ca
10
2026-01-20 • via Nuitee
G
Gary • couple • ca
9
2026-01-19 • via Nuitee
A
Amanda • couple • ca
10
We will be back.
Pros:

Our whole experience
Price , clean, breakfast was very good!
The 3rd time there and NEVER DISAPPOINTED😍
The only place we will stay at!
Keep up the good work and please don't change.
Thanks Again

2026-01-19 • via Nuitee
K
Karen • family_with_children • ca
8
Welcoming & friendly staff; peaceful atmosphere.
Pros:

Great hot breakfast

Cons:

No hooks in the washroom

2026-01-19 • via Nuitee
A
Amanda • extended_group • us
5
2026-01-19 • via Nuitee
L
Lisa • family_with_children • us
9
2026-01-19 • via Nuitee
J
Joanne • couple • ca
8
2026-01-19 • via Nuitee