Country Inn & Suites by Radisson, Niagara Falls, ON

Hotels
Country Inn & Suites by Radisson Americas
8.6 (5167 reviews)
5525 Victoria Avenue , Niagara Falls , ca

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Poor breakfast options
Uncomfortable beds
Issues with room quality

Categories

Cleanliness
8.56
Room cleanliness was mentioned positively, but some mentioned the need for better cleaning.
Service
9.53
Staff were frequently noted as friendly and attentive.
Location
9.57
Location was highlighted positively across multiple reviews as being convenient.
Room Quality
8.02
Some rooms were criticized for comfort issues and age.
Amenities
8.55
Amenities were generally well-received but some mentioned pool and common area issues.
Value for Money
8.01
Comments suggest mixed feelings on value, particularly concerning breakfast and room comfort.
Food and Beverage
7.56
Food offerings, especially breakfast, received significant criticism.
Overall Experience
9.03
Despite some issues, many guests reported enjoyable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:04

Property Description

Prime Location near Niagara Falls
Located in the heart of Niagara Falls, Ontario, the Country Inn and Suites offers guests a prime location within walking distance to the famous waterfall.

Modern Amenities and Comfort
Enjoy a comfortable stay with complimentary daily breakfast and free WiFi. The hotel provides modern conveniences to ensure a relaxing experience for all guests.

Relaxing Environment and Leisure Facilities
Unwind in the completely smoke-free environment and take advantage of the 24-hour fitness centre, indoor swimming pool, and the hotel's library for a truly relaxing stay.

Book your stay at the Country Inn and Suites Niagara Falls for a memorable and convenient experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 5167 reviews
Cleanliness: 8.56
Service: 9.53
Location: 9.57
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 9.03
T
TSUTOMU family_with_children jp
6
普通
Pros:

朝食は種類が多く良かった

Cons:

部屋からの眺望

2026-08-15 via Nuitee
J
Jessica solo_traveller de
10
2026-08-15 via Nuitee
R
Rodney family_with_children us
10
2026-08-15 via Nuitee
B
Bianca family_with_children de
8
Gutes Hotel in ruhiger Lage
Pros:

Die Lage ist sehr gut. Nicht zu weit weg von der Innenstadt/Attraktionen aber trotzdem ruhig.
Zimmer sauber und alles vorhanden was man braucht. Betten sind bequem. Fenster kann man wie immer nicht öffnen. Klimaanlage älter aber ausstellbar.

Cons:

Das Wasser aus dem Wasserautomat war geschmacklich nicht so gut.
Frühstück typisch amerikanisch. Aber ok.
Bei 2 Nächten kein Roomservice.

2026-08-15 via Nuitee
A
Aresha family_with_children ca
8
Pleasent stay overall
Pros:

Good location, comfortable stay, friendly staff

Cons:

Breakfast is below average. The so called mush (scrambled eggs) were terrible. Not edible at all. There was bacon/pork both days. Hotel should consider adding beef/chicken/ turkey options to include everyone. Breakfast needs a major upgrade. The rooms also need to be updated, furniture and fixtures are extremely old.

2026-08-14 via Nuitee
A
Anika family_with_children ca
8
Pros:

Rooms were very clean.

Cons:

Breakfast was a little disappointing. In meat you only had bacon so no consideration for those that dont eat it. Wish there were fruits with waffles.

2026-08-14 via Nuitee
G
Giovanni family_with_children it
8
Comodo hotel in zona cascate, con qualche area da migliorare
Pros:

Vicinanza alle cascate e alla zona divertimento, professionalità al check in con varie indicazioni su cosa fare e dove mangiare

Cons:

Un po’ caotica la colazione anche se abbastanza varia con tendenza a trovare tavoli non sempre puliti (che poi venivano prontamente puliti). Male il fatto che non hanno rifatto la stanza essendo stati meno di 3 notti. Il riassetto è il minimo per alberghi di questa categoria. Da migliorare questo aspetto. Parcheggio auto un po’ caro.

2026-08-14 via Nuitee
P
Paul maurice family_with_children ca
8
2026-08-13 via Nuitee
B
BENARIK solo_traveller ca
9
Pros:

Beautiful room, excellent stuff in every area. Thank you.

Cons:

No windows and lack of fresh air

2026-08-13 via Nuitee
K
kadie family_with_children us
10
My kids was in love
Pros:

The staff and location was a great place to stay at. I was so comfortable

Cons:

N/a

2026-08-13 via Nuitee
D
dinacF5158KP Family
10
Recommend this hotel
Pros:

I recommend this hotel. It is basic but clean and conveniently located near Clifton Hill. You can park there until 2 p.m. on the day you check out. Parking is extra $24, which is standard for Niagara Falls. There is a $5 per day parking nearby, but you cannot park there overnight.

The beds in the room are comfortable, and there is a microwave, a fridge, and a hair dryer. The bathroom fixtures are all new, and both the bathroom and the linens are clean. The staff are professional.

The rooms also have good sound insulation, so you don’t hear any noise from the hallway or other rooms.

The breakfast area is a bit chaotic, but eventually you will find plenty of options for breakfast, both American and continental.

There are a pool and a gym as well, but we did not check those areas.

2026-08-12 via Tripadvisor
C
caroline family_with_children fr
9
Très bien placé pour visiter les chutes
Pros:

Emplacement parfait
Personnel agréable

2026-08-12 via Nuitee
A
Ashley family_with_children us
10
2026-08-11 via Nuitee
T
Toine solo_traveller nl
8
2026-08-11 via Nuitee
S
Stacey1840 Couples
8
Very good
Pros:

This hotel is in a very good location, so much we can just walk to. Our room was newly renovated and very nice. The refrigerator wasn’t very cold and the nice gentleman was there in less than 5 min. to address (just had to adjust a setting on the back of it). Despite the ton of people cycling through they keep it surprisingly clean. Breakfast was not that great, thus 4 stars. Bread and danishes were stale. Other options were very limited and meh. Overall we’d stay here again if in the area.

2026-08-10 via Tripadvisor
A
Aleksandra solo_traveller pl
8
2026-08-10 via Nuitee
D
Derek family_with_children ca
7
2026-08-10 via Nuitee
C
Criss couple ca
6
2026-08-10 via Nuitee
J
Jennifer family_with_children us
1
Vacation ended in tears
Pros:

Bedrooms were comfy. Pool was open and appeared to be clean.

Cons:

Bad neighborhood apparently. Our car was broken into and our bags were stolen. Hotel does not have video footage.

2026-08-10 via Nuitee
S
Sean family_with_children us
7
No complaints. It was exactly what I expected and consistency is a good thing.
Pros:

Location was great. We could walk to most things.

Cons:

Beds and pillows could have been more comfortable.

2026-08-10 via Nuitee