Country Inn & Suites by Radisson, Niagara Falls, ON

Hotels
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Country Inn & Suites by Radisson Americas
8.6 (5073 reviews)
5525 Victoria Avenue , Niagara Falls , ca

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Poor breakfast options
Uncomfortable beds
Issues with room quality

Categories

Cleanliness
8.56
Room cleanliness was mentioned positively, but some mentioned the need for better cleaning.
Service
9.53
Staff were frequently noted as friendly and attentive.
Location
9.57
Location was highlighted positively across multiple reviews as being convenient.
Room Quality
8.02
Some rooms were criticized for comfort issues and age.
Amenities
8.55
Amenities were generally well-received but some mentioned pool and common area issues.
Value for Money
8.01
Comments suggest mixed feelings on value, particularly concerning breakfast and room comfort.
Food and Beverage
7.56
Food offerings, especially breakfast, received significant criticism.
Overall Experience
9.03
Despite some issues, many guests reported enjoyable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:04

Property Description

Prime Location near Niagara Falls
Located in the heart of Niagara Falls, Ontario, the Country Inn and Suites offers guests a prime location within walking distance to the famous waterfall.

Modern Amenities and Comfort
Enjoy a comfortable stay with complimentary daily breakfast and free WiFi. The hotel provides modern conveniences to ensure a relaxing experience for all guests.

Relaxing Environment and Leisure Facilities
Unwind in the completely smoke-free environment and take advantage of the 24-hour fitness centre, indoor swimming pool, and the hotel's library for a truly relaxing stay.

Book your stay at the Country Inn and Suites Niagara Falls for a memorable and convenient experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.6
Based on 5073 reviews
Cleanliness: 8.56
Service: 9.53
Location: 9.57
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 9.03
E
Elmshaeuser • solo_traveller • us
10
Would stay here again
Pros:

Proximity to activities

2026-06-27 • via Nuitee
J
Jonathan • solo_traveller • us
8
2026-06-26 • via Nuitee
I
Itamar • couple • il
9
Pros:

אחלה מלון, חדר ענק עם ג'קוזי. נקי. מקרר, מיקרו, מגהץ. צוות אדיב. יש בריכה נחמדה וחדר כושר. מיקום טוב - מרחק הליכה סביר מהמפלים ונמצא במקום שקט רחוק מההמולה של הרחוב המרכזי.

Cons:

גובים תשלום גבוה על חניה, לאורחי המלון היה ראוי שלא יקחו תשלום או תשלום סמלי.

2026-06-26 • via Nuitee
J
Jennifer • family_with_children • us
10
Great pls e to stay. Within walking distance to Clifton Hill and other things in the Niagara Falls area.
Pros:

The property was very clean and had friendly and helpful staff.

Cons:

They charge $24 (plus change) to park in their parking lot.

2026-06-25 • via Nuitee
R
Ruth • family_with_children • gb
7
Decent for what we needed.
Pros:

The suite facility was great for a larger family.

Cons:

The sofa bed wasn’t comfortable at all and the air con didn’t work in the living room only the bedroom so one was freezing and the other was very hot.

2026-06-25 • via Nuitee
A
Aswenita • solo_traveller • ca
10
2026-06-22 • via Nuitee
K
Kerry • family_with_children • us
9
By the time we got back to our hotel we were exhausted and the hotel was a perfect place to relax.
Pros:

Actually breakfast was pretty standard for hotels today. Our room was fantastic, clean, very roomy, great shower and comfortable bed. The location was very good as almost everything was walkable. Oh and the granddaughter loved the pool which was very large and clean.

Cons:

Cant think of anything.

2026-06-22 • via Nuitee
U
Urs • couple • ch
9
2026-06-22 • via Nuitee
D
DANDAN • solo_traveller • ca
10
Pros:

Room clean
Breakfast is good they use real plates and cups no paper plates
The staff are excellent service

Cons:

Nothing my group of 9 people are happy that we chose this hotel
Location wise
Staff being friendly accommodating
Nice and clean facility

2026-06-22 • via Nuitee
A
Ajitkumar • family_with_children • ca
6
2026-06-21 • via Nuitee
C
CHERYL • family_with_children • us
9
2026-06-19 • via Nuitee
B
Butu • family_with_children • us
8
Nice stay with connection to WeGo for all attractions in Niagara
Pros:

Clean, friendly staff

Cons:

Room had a poignant smell of disinfectant during the first night, it dissipated after, but the hallway smell remained
Breakfast was ok but the eggs were not tasty

2026-06-18 • via Nuitee
V
Victoria • family_with_children • us
10
Great job !
Pros:

The receptionist were polite ,welcoming and friendly. Infact all the staff were excellent.The food was great and the facility was very clean. I will say it was worth it all.

Cons:

I have no complaints. I have told my coworkers ,friends and church families to consider Country inn if and when they plan to travel.

2026-06-17 • via Nuitee
D
Deanne • family_with_children • ca
10
Pros:

Clean,quiet, close to everything.

Cons:

Nothing

2026-06-17 • via Nuitee
V
VIKTORIIA • extended_group • ca
6
Pros:

Transfer to the airport was provided.

Cons:

The hotel is located near the highway, the noise of cars all night. The room was a suite on the second floor. One bed was good. The second one was a sofa - uncomfortable, small and the springs creak. The bed was not made on the couch. They offered me to make it myself at the reception. 2 towels were placed in the room for 4 registered people. The room was clean, but not prepared.

2026-06-17 • via Nuitee
A
Anna • extended_group • ca
8
It was amazing!
Pros:

The staff was amazing! They moved us to another room right away because there was a flood in the bathroom, and gave us a partial refund too. There was free coffee and cookies in the lobby. The pool was great. And the view was stellar.

Cons:

The rugs were dusty in the first room. And breakfast was kinda boring and sparse.

2026-06-16 • via Nuitee
M
McShane • solo_traveller • us
8
Pros:

Proximity to the falls couldn't be beat!

Cons:

Old

2026-06-16 • via Nuitee
P
Philip • solo_traveller • ca
8
Pros:

Good location for walking to many attractions. Pool was good for the kids
Breakfast was substantial.

Cons:

Poor quality TV. Analog feed...really? Hard to watch Fifa games in the evenings.
I believe they are renovating so let's see if they make some overall improvements.

2026-06-15 • via Nuitee
H
Helion • solo_traveller • ca
9
2026-06-12 • via Nuitee
H
Hal • couple • us
10
Great location
Pros:

It was very reasonably, clean, spacious, and comfortable. Plus it is within walking distance of the viewing area of Niagara Falls.

Cons:

Paying for parking

2026-06-12 • via Nuitee