Wyndham Indianapolis Airport

Hotels
•
Wyndham Hotels & Resorts
7.5 (510 reviews)
2544 Executive Drive , Indianapolis , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Misleading pricing
Cold showers

Categories

Cleanliness
7.46
The rooms were described as clean, but several mentions of issues indicate some areas for improvement.
Service
8.43
Staff were generally described as friendly, with some positive interactions noted despite some complaints.
Location
8.47
Multiple reviews highlighted the hotel’s convenient location near the airport and local attractions.
Room Quality
6.92
Issues with room size and comfort were noted, indicating that quality could be improved.
Amenities
7.45
Amenities were mentioned but largely negative aspects were noted, such as lack of breakfast.
Value for Money
6.91
Complaints regarding pricing and misleading information suggest concerns about value for money.
Food and Beverage
6.96
Concerns over breakfast not being provided and high prices for food items were frequently mentioned.
Overall Experience
7.43
Guests had mixed experiences, noting both positives and significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:53

Property Description

Convenient Location
Less than 10 minutes’ drive from Indianapolis International Airport, Wyndham Indianapolis West offers easy access for travelers.

Amenities Galore
Guests can enjoy free Wi-Fi, 32-inch flat-screen TVs, a seasonal outdoor pool, spacious work areas, and tea/coffee facilities in every room. The hotel also boasts a 24-hour business center, exercise facility, and 24-hour airport monitors for added convenience.

Delicious Dining Options
Nicolino's Restaurant serves Tuscan-inspired meals, while The Café offers 24-hour made-to-order breakfast and fresh Panini sandwiches.

Book your stay at Wyndham Indianapolis West for a comfortable and convenient experience!

Important information:

A valid credit or debit card and identification are required upon check-in.

Please note credit cards will be authorized in the amount of USD 50 per day for the length of your stay. Unused deposits will be released upon departure. Please note that these funds will not be accessible for up to 7 business days following departure.

The property charges an incidentals deposit of USD 35 per day at time of check-in.

Please note that the lobby and other areas of the property are under renovation until April 2022.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.5
Based on 510 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.47
Room Quality: 6.92
Amenities: 7.45
Value for Money: 6.91
Food and Beverage: 6.96
Overall Experience: 7.43
G
GrandTour37763258436 • Solo travel
2
Disappointing service at the front desk
Pros:

I had a negative experience with a front desk staff member named John this morning. He was rude and appeared to be in a bad mood when I tried to use a voucher to purchase water and snacks. Another staff member had allowed this the night before, but instead of explaining the policy politely, he said she “did it wrong” and treated me disrespectfully. He was also rude and dismissive during checkout afterward, which made the overall experience even more unpleasant.

2026-02-10 • via Tripadvisor
N
N8544BLjasonv • Couples
10
Great for a quick getaway
Pros:

John did a great job setting us up. The hotel was warm and inviting. newly remodeled. The hotel is conveniently located to the airport with shuttle

2026-02-07 • via Tripadvisor
R
Road13463286513 • Family • Birmingham, Alabama
10
Amazing Stay!
Pros:

Amazing staff and hotel! I’ll be staying here again for sure. Must stay! Ask for John when you arrive.

2026-01-22 • via Tripadvisor
J
jidam2026 • Family
10
Check in
Pros:

John delivered a first class experience during our check in ! It was the easiest stay we have had and the restaurant staff was very accommodating.

2026-01-18 • via Tripadvisor
B
bensonbelle • Family
8
Welcoming
Pros:

Nice facility. Welcoming atmosphere. Thank you John for facilitating the check in process!

2026-01-16 • via Tripadvisor
8
816sherellb • Family
10
Mr John the best
Pros:

Mr. John P was excellent and very nice. He was very helpful with the entire process. He has great customer service. Thank you so much Mr.John☺️

2026-01-16 • via Tripadvisor
H
Happiness765219 • Family
10
Friendly staff and updated hotel
Pros:

Front desk staff John was amazing!! Super friendly staff, clean, and recently updated rooms. I am very choosey about cleanliness and I would recommend. Excellent shuttle service to and from the airport also.

2026-01-16 • via Tripadvisor
Y
yasurip2021 • Couples • Central Florida, Florida
10
Early check in - high experience
Pros:

Had an early flight and went to hotel to check in. John was so accommodating with checking me in early as I had a pet with me. He was kind and I really appreciate the high customer service.

2026-01-15 • via Tripadvisor
• solo_traveller • us
8
Always stay here when I have an early flight! It’s up to
Pros:

The shuttle service is great!

Cons:

Na

2026-01-06 • via Nuitee
C
Culture720573 • Couples
10
John was exceptional during my stay!
Pros:

I booked this location and my flight landed extremely early. I needed a room immediately to get tasks done before an extremely important event. John was extremely accommodating ensuring I was able to get a room and provided excellent recommendations for things to do in the area. John went above and beyond to ensure my requests were met and demonstrated all of the great qualities of an amazing employee.

2025-12-31 • via Tripadvisor
B
Browning • solo_traveller • us
8
2025-12-19 • via Nuitee
K
KEVIN • couple • us
8
All good
2025-12-18 • via Nuitee
G
Global11621889559 • Family
6
Eh
Pros:

The waitress definitely hates her job. Food was not too bad, but the service was awful. There was an ingredient missing from my food but I couldn’t even tell her because she never came back.

2025-12-14 • via Tripadvisor
• couple • us
8
2025-12-14 • via Nuitee
Y
Yolanda • family_with_children • us
10
Pros:

The experience was great. We'll be back soon.

2025-12-13 • via Nuitee
C
Carmitchel • extended_group • us
10
2025-12-12 • via Nuitee
D
Danita • family_with_children • us
10
2025-12-06 • via Nuitee
R
Ruqayah • solo_traveller • ng
9
Awesome 👌 👏
2025-11-13 • via Nuitee
S
S4749CUrobertn • Business
10
Outstanding customer service from John
Pros:

I want to give kudos to John at the hotels’s front desk who displayed constant professionalism and outstanding customer service. He had a large amount of people check-in from our group for an event at the hotel and he processed everyone in a timely manner. He helped me with an issue. John is definitely the person you want to take care of since he represents your hotel company.

2025-11-10 • via Tripadvisor
D
Danielle • solo_traveller • us
7
It was a good value.
Pros:

The hotel was large, room was big and clean, and bathroom was clean.

Cons:

The ice machines didn’t work on various floors. The staff weren’t tidy…greasy haired… definitely could have been more professional.

2025-11-10 • via Nuitee